EXIM DIGITAL BANKING GUIDE - eximbank-ug.comagenc c 2020 1 a step by step user guide for customers...

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A STEP BY STEP USER GUIDE FOR CUSTOMERS ON HOW TO TRANSACT ACROSS DIFFERENT CHANNELS EXIM DIGITAL BANKING GUIDE

Transcript of EXIM DIGITAL BANKING GUIDE - eximbank-ug.comagenc c 2020 1 a step by step user guide for customers...

  • Exim Bank Agency Report March / April 2020 - Kadanke Brand House 1

    A STEP BY STEP USER GUIDE FOR CUSTOMERS ON HOW TO TRANSACT ACROSS DIFFERENT CHANNELS

    EXIM DIGITALBANKING GUIDE

  • Exim Bank Agency Report March / April 2020 - Kadanke Brand House 2

  • Exim Bank Agency Report March / April 2020 - Kadanke Brand House 3

  • Exim Bank Agency Report March / April 2020 - Kadanke Brand House 4

  • Exim Bank Agency Report March / April 2020 - Kadanke Brand House 5

  • Exim Bank Agency Report March / April 2020 - Kadanke Brand House 6

  • Exim Bank Agency Report March / April 2020 - Kadanke Brand House 7

  • Exim Bank Agency Report March / April 2020 - Kadanke Brand House 8

  • Exim Bank Agency Report March / April 2020 - Kadanke Brand House 9

  • Exim Bank Agency Report March / April 2020 - Kadanke Brand House 10

  • Exim Bank Agency Report March / April 2020 - Kadanke Brand House 11

  • Exim Bank Agency Report March / April 2020 - Kadanke Brand House 12

  • Exim Bank Agency Report March / April 2020 - Kadanke Brand House 13

  • FAQs on Digital Banking

    What’s the name of the mobile App? Can I self-register for business online banking? If not how do I do it?

    Do I need to have an account in Exim to register for online banking?

    Can I pay my bills using online banking? Which bills?

    Can I transfer money from Exim bank to another bankusing online banking?

    Is it instant if I transfer money from Exim bank to another bank?

    Is it instant when I transfer money / funds to another account with in Exim?

    Is downloading the App free?

    How can I download the App?

    I’m I charged airtime when using the *298# short code?

    Does this code work for both Mapesa and smart phones?

    How do I register for online banking? Steps

    Exim Mobile Banking AppFor Business Online Banking you simply just get in touch with your Relationship Manager or talk to any of our Branch Manager in our various branches

    Yes you need to have any account with Exim Bank

    Yes you can, pay UMEME bills, Water bills, Pay TV, and so much more

    Yes you can, via EFT and RTGS transfer options

    No, RTGS hits the other bank within the hour and EFT within maximum 24 hrs

    Yes, it is instant

    Yes! Its Absolutely FREE

    Go to App Store if you own an Iphone or Google Playstore if you own an Adroid phone and search for “Exim Mobile Banking-Ug”

    No, you are not charged for airtime top up

    Yes it does

    Kindly follow the simple steps above for any transaction of your choice

  • Exim Digital Banking Guide