Escaux Net.Gen Unified Communications

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Escaux Operator Console User Guide Next Generation Solution

description

Escaux talking about the Namur Administration (BELGIUM Province) IMS/IPtel project

Transcript of Escaux Net.Gen Unified Communications

Page 1: Escaux Net.Gen Unified Communications

Escaux Operator Console

User Guide

Next Generation Solution

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Confidentialwww.escaux.com

Become a world leader of Open Standard & Complete IP based Communication Services for enterprises.

Become recognized as a leader at the level of convenience, reliability, cost effectiveness and the flexible integration of customer IT applications (CRM, Video,...)

Market penetration will be accomplished by being a cost leader in terms of setup and operational efficiency and by targeting the market through resellers & distributors

Our Mission

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Some of our References

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› Public Sector :

› Media & Publicity:

European TradeUnion Confederation

Some references

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Some references

› Food & Distribution :

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› Finance :

› Services & Call Centres

Some references

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ICT Manager of the year…

http://www.ictmanagercontest.be

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ESCAUX next gen architecture for enterprise unified

communication

› What does enterprise unified communication means for ESCAUX?

› ESCAUX Enterprise communication unification unifies all enterprise

communication scenarios and hardware in a single architecture in order to

brings the following benefits on a multi-site company:

› Single network architecture.

› Single administration experience.

› Single end user experience.

› The communication device are:

› Phone (IP telephony)

› Video (Video telephony)

› Instant messaging

› Fax

› Email

› Mobile phone

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ESCAUX next gen architecture for enterprise

unified communication

› What is the current offer for common open source communication platform for

the SMB?

› Most of the current offer as communication platform are based on a single

box infrastructure based on the Asterisk open source project (Example:

Switchvox, Fonality, scopeserv, ...)

› Advantages:

› It is a real PBX on IP!

› Match the level of feature a small corporate (<200 users) needs

just like Siemens, Alcatel PBXs

› Robust

› Lot of momentum and lot of new feature developed by an active

community.

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ESCAUX next gen architecture for enterprise unified

communication

› However, › Does not scale well for more than 200 users.

› Because it is not implemented as a reference SIP architecture but as a legacy PBX (Calls are not proxied as foreseen by the SIP standard)

› Asterisk datamodel models a legacy PBX but not a unified communication platform

› It supervise presence only for telephony (No keyboard activity, mobile GSM presence, ...) but there is no real presence server which monitors *all* type of devices (fix phone, keyboard activity, mobile phone).

› Some services like Instant Messaging are difficult to implement through a legacy PBX architecture.

› It does not integrate well with next-gen fix and mobile telephony provider as these providers implements next-gen IMS architecture.

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ESCAUX next gen Unified Communication for Entreprises

SIP Gateway

(Asterisk)

SIP Gateway

(Asterisk)

SIP Gateway

(Asterisk)

› Load sharing on an Asterisk farm of application servers for enhanced scalibility

› Appliance server which combines Open SER scalibility and asterisk feature

SIP Proxy/Registrar

(Open SER)

SIP Application

Server(Asterisk)

SIP Presence Server

(Open SER)

Active Openser Server

SIP Application

Server(Asterisk)

SIP Application

Server(Asterisk)

SIP Proxy/Registrar

(Open SER)

SIP Presence Server

(Open SER)

Standby Openser Server