ePlan Review 101 - Amazon Web Services · ePlan Review 101 GOAL #1: Provide you (our customers)...
Transcript of ePlan Review 101 - Amazon Web Services · ePlan Review 101 GOAL #1: Provide you (our customers)...
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ePlan Review 101
Project Team Presenters: Helen Duong | Brian Hyatt 2018
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ePlan Review 101
GOAL #1: Provide you (our customers) with the information & resources you need to successfully complete your online permit application.
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ePlan Review 101
OverviewWebsite Resources Portal Transactions Online Permitting Process
Website Portal Next Steps
GOAL #2: Drive customer engagement with seamless online experiences
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https://building.arlingtonva.us
Building Arlington WebsiteFind ResourcesHow-To InstructionsBusiness ProcessRegulations &
RequirementsPermit FeesResource LibraryStaff Contacts
Website Portal Next Steps
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Building Arlington Website
Website Portal Next Steps
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Building Arlington Website
Website Portal Next Steps
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https://archives.arlingtonva.us/planreview
ePlan Review Portal
Website Portal Next Steps
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STEP 1: APPLY
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Starting A New Project
Website Portal Next Steps
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Permit Types (Examples)
Website Portal Next Steps
Residential Addition Commercial Alteration Land Disturbing Activity
Work on an existing 3‐story or less single family home, duplex or townhome that extends or increases the floor area or height; including the addition of a new story or the expansion of habitable area into an attic or unoccupied space.
Work on an existing building or structure other than a 3‐story or less single family home, duplex or townhome that does NOT include any new construction outside the building envelope NOR the conversion of unoccupied space into habitable area.
Any site activities or actions that disturb 2,500 square feet or more of the land’s surface and exposes bare soil
Residential Garage(Attached or Detached)
Residential Pools Conversion of attic to
living space
Facade Repair Garage / Concrete Repair Roof Antennas Re‐Roofing Condominium Remodel
Check the websitebuilding.arlingtonva.us
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Start A New Project
Website Portal Next Steps
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Complete Permit Application
Website Portal Next Steps
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Save or Add Project
Website Portal Next Steps
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STEP 2: SUBMIT
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Upload Documents
Website Portal Next Steps
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Upload Documents
Website Portal Next Steps
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Upload Documents
Website Portal Next Steps
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Submit Project for Review
Website Portal Next Steps
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Creating Permit Record
Confirming Application
Details
Express vs. Route
Through
Requesting Application
Changes
Initial Processing & Resubmission(s)
Website Portal Next Steps
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Project Awaiting Deposit
Website Portal Next Steps
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STEP 3: PAY
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Online Payment
Website Portal Next Steps
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Click to Pay Deposit
Website Portal Next Steps
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Review & Initiate Payment
Website Portal Next Steps
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Credit Card eCheckSubmit Payment
Website Portal Next Steps
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Review & Finalize Payment
Website Portal Next Steps
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Success Page
Website Portal Next Steps
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Success Page Continued
Website Portal Next Steps
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Email Notification to Payer & Submitter
Website Portal Next Steps
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County Department Review
Website Portal Next Steps
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Approved, Awaiting Payment
Website Portal Next Steps
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Click to Pay Final Payment
Website Portal Next Steps
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Review Info + Choose Payment Method
Website Portal Next Steps
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Success Page
Website Portal Next Steps
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Customer Search & Pay
Website Portal Next Steps
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STEP 4: PRINT
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Download Receipts, Permit, Placard
Website Portal Next Steps
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Printing Approved Documents
Website Portal Next Steps
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Download Receipts
Website Portal Next Steps
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Download Permit Placard
Website Portal Next Steps
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Download Permit
Website Portal Next Steps
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Allow up to 1 Business Day
Download Approved Plan Set
Website Portal Next Steps
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Next Steps
Start Your ProjectSchedule Onsite InspectionPrint Approved Plan Set
Website Portal Next Steps
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Support
Website Portal Next Steps
https://building.arlingtonva.us