Enterprise InformationManagement

Agility. Quick, regular access to relevant information enables customers to meet the dynamic demands on businesses today.

Efficiencies. Improved, automated and standardised document processes enable consistent management of information, systematic access to documentation and seamless distribution of content, eliminating unnecessary, time-consuming and costly steps.

Compliance. Information management supports sound corporate governance, risk management principles and compliance, enabling customers to be accountable and responsive to market requirements through audit ability, applied business rules and secured stores.

Agility Efficiencies Compliance

Strategic success. Timeous access to information supports management's efforts along the maturity curve towards achieving operational efficiencies, sustainable growth and strategic success.

Strategicsuccess

Organisations need a continuous flow of information to operate sustainably, deliver its products and services, manage people efficiently, and take meaningful decisions. Without information, organisations would find it impossible to plan, allocate resources or manage the business to achieve its strategic goals and objectives.

“We have found Datacentrix to be a credible service delivery partner who has acted with integrity and professionalism throughout the duration of the project.”

Datacentrix has contributed substantially and exceeded expectations. Excellent product delivery, the ability to ensure that the agreed deliverables are completed on time and within the agreed budget, are a hallmark of the company's expertise.”

“The Datacentrix EIM team has gone above and beyond the call of duty to support the new solution. Datacentrix understands our processes and works very closely with our users on a daily basis. We have the greatest of confidence in their expertise, advice and knowledge of ECM.”

“Datacentrix was tasked with implementing the solution and has over exceeded our expectations. Their knowledge and skill has ensured that the project was both on time and successful.”

Western Cape Government: Department of the Premier

Western Cape Department of Social Development

Exxaro

Western Cape Department of Social Development

“It is rare to find a company that volunteers to put this much effort into studying your environment, and partnering with you to ensure an appropriate solution from your perspective.”

“Datacentrix, through their extensive experience with SAP and OpenText deployments, recommended that Mondi SA break our requirements down ... speeding up the time to value for the solution. Their successful track record of implementing OpenText with SAP meant the implementation was swift.”

Barloworld Equipment chose to partner with Datacentrix, given the company's proven track record, Datacentrix has implemented the same solution within other large organisations, hence we also opted to take advantage of this expertise. We were not left disappointed; with Datacentrix the implementation was flawless, and the experienced technical team resulted in a successful rollout.”

SAPREF

Mondi South Africa Division

SAP VIM Implementation. Barloworld Equipment

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Where an organisation has access to accurate, timely and relevant information, it is empowered to:† make the right decisions;† manage its complex business processes;† comply with legislation, business agreements and

international as well as industry standards; and† strategically drive its business strategy and growth.

Customer information requirements are business driven. Organisations not only need access to tactical, operational and strategic information, they need to manage information as a resource.

Datacentrix can assist you to manage your company's information as an asset. This includes planning holistically for your information needs and ensuring that proper systems are in place to manage the information effectively.

Enterprise Information Management (EIM) is the discipline of structuring, describing and governing information assets across organisational and technological boundaries to improve efficiency, promote transparency and enable business insight – Gartner.

EIM partner of choice

Datacentrix provides end-to-end information management services from information architecture, through the development of governance frameworks and change management, to the implementation of EIM technologies.

EIM tools and technologies don't reduce the volume of information; these technologies assist with the management of information, addressing information issues related to: † Capturing† Storage† Flow† Categorisation/classification† Consumption† Preservation† Defensible disposition† Findability; and† Security.

Far more important than the technology and functionalities, are the business rules related to “who does it” and “how does it get done”. These are specialist focus areas of Datacentrix' EIM business.

More than a system

EIM is not a single technology, but a broad disciple covering all of your information assets - both your structured data and unstructured information in the form of documents, records, scanned images, email, photos, web content, etc.

Like financial or human resources, information must be managed over its complete lifecycle. Because of its extraordinary nature, information requires additional management intervention such as:† indexing, † security classification, † workflow, † retention rules and † disposition guidelines.

Unlike other organisational resources, information flows and needs to be protected against use in silos, ensuring information sharing and collaboration.

The discipline of managing information assets

Proven execution capabilityDatacentrix' specialist EIM team has broad experience in implementing EIM solutions within a varied range of sectors and industries.

Document and records

Email Intranet, portal, web

Scanning Managingbusiness process

Social media

Findinginformation

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Business value through information management

PEOPLE

· Collaboration· Social media· Knowledge management· Web experience

management· Rich media management

CONTENT

· Document management· Records management· Rights management· Digital asset management· Web content

management

PROCESS

· Business process management

· Integration/information exchange

· Capture and imaging

Corporate officeCorporate Park North 238 Roan Crescent, 1685Old Pretoria Road, Midrand

Tel: +27 (0)87 741 5000

Logistic centre26 Landmarks AvenueKosmosdal, Extension 11Samrand, Midrand

Tel: +27 (0)12 657 5000

Cape Town office18 Oxbow Crescent The Estuaries Century City, 7441

Tel: +27 (0)21 529 0700

Port Elizabeth office175 Cape Road Mill ParkPort Elizabeth

Tel: +27 (0)41 391 0200

East London office8-10 Winkley Street, Chesswood Office Park Block B, Berea, East London

Tel: +27 (0)43 705 8000

Durban officeGround Floor, 6 The TerraceWestway Office ParkWestville, Durban

Tel: +27 (0)87 741 9000

About Datacentrix

Listed company, Datacentrix, is a complete ICT systems integrator, providing solutions and services across the full information value chain to its customers. The company uses leading technologies to drive customer business strategies, unlocking efficiencies and empowering meaningful business insight.

Our most valuable assets are captured in the minds and spirit of our people. Every person at Datacentrix is a critical part of our service delivery model and our strategy for generating sustainable value for our customers and shareholders.

We value partnerships and go the distance to establish trusting, lasting customer and shareholder relations. Our longstanding affiliations and accreditations with our technology partners enable direct access to technology using the shortest channels.

It's our passion for excellence that drives our innovative and flexible solution design. Datacentrix' value-driven strategy and proven execution capability reinforces its position as one of the top ICT players in the local market.

www.datacentrix.co.za

Datacentrix partner network

Business value through information management

There are substantial business benefits that come from managing information as an asset:

Improved efficiency: Automation and standardisation of content and document processes eliminates many unnecessary steps and improves quick and easy access to information. Customers can adopt an electronic mind-set, improving the process associated with managing, accessing and distributing documents.

Compliance: Enables complete corporate governance, accountability and responsiveness to regulatory compliance through audit ability in content management, and applied business rules and secured stores that reflect accurate and audited information.

Improved stakeholder and customer service: Customers can quickly service requests using an accurate and consistent flow of information. Consistency in the processes leads to greater predictability in levels of response to clients and other key stakeholders.

Interoperability: Varied platforms, services, systems, schemas, files, enterprise resource planning, and more, can be brought together into a singular view, enabling the sharing of information resources.

Collaboration: Employees and other stakeholders are able to collaborate immediately and effectively on content or decision making information that is distributed via electronic channels from an enterprise capability.

Cost reduction: Manual tasks can be converted to business rule-driven processes where digital information is delivered across platforms, organisational divisions and locations.

Agility: Customers are empowered to find relevant information from many sources more often, more accurately.

Information management training

Datacentrix is the only licensed AIIM training partner in southern Africa. The Association for Imaging and Information Management (AIIM) was founded in 1943 and plays a leading role internationally in advising organisations on good practices in information management.

“Datacentrix is the most successful training partner in AIIM, with an excellent team of trainers and support staff. We use Datacentrix as the perfect model for other potential and existing AIIM training partners throughout the world.”Andrew Graham, Vice President of Sales, AIIM International.