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Enterprise Architecture in Practice

• What is Enterprise Architecture? Well centered, planned, actionable strategy with a short arc!

• Capability, service models, gap analysis, swim lanes, adaption, ROI obsession….

• Why Microsoft when strategy is Microsoft is a software company?• Example with SharePoint at MDOT and ESP, BI story, people outreach• Big data example

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Knowledge Worker (Web 2.5)

Big Data

Enterprise Strategy: Add Clarity, De-Risk, Realize ROI…

Enterprise Architecture in Practice

ERP

Optimal Cloud

Agile Business Exploitation

Draft

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Deliverables and Services

• Business Dependency Planning and Alignment• Service and Capability Models for planned initiatives• Gap analysis and Heat Mapping• Continuous reach-back to SME’s product groups, customers• Reference architectures for planned initiatives• Swim-lanes for initiatives depicting readiness requirements,

product road-maps, role-development and target date for deployment and value realization.

• Executive briefings• 200 hours of SME’s (roughly 67 hours per agency)• Enterprise Agreement Assessment• Value realization plan to ensure business goals are achieved

Draft

Maximize IT Investments

Align Enterprise IT with Agency

ObjectivesAchieve Strategic

Objectives

Identify and prioritize the right opportunities

Get connected to the right network of people with the right experience

Accelerate time to value

Holistic view of strategy, processes, information, and IT assets

Use enterprise-level approach to link mission, strategy, and processes to IT strategy

Create a path to value for all IT

Maximize the value from Microsoft portfolio

Use IT assets to create future advantage

Drive oversight and adoption to ensure value is realized

Enterprise StrategyValue Proposition

Organizations employing Microsoft's Enterprise Strategy Services realized a 375% ROI in a three-year contract, with payback in just 10 months.

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Elements of the Program

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What We, in Microsoft Services, Stand For…

World Class Expertise Globally

innovating to demonstrate

what’s possible with Microsoft

Distinctive IPto enable our people and

partners to deliver impact

Long-Term Customer

Relationships committed to long-

term customer success

Connection with our Product

Groups to resolve problems and

influence product roadmaps

A Relentless Focus on Driving Customer Impact through architecture, deployment, adoption, and support. Ensuring our customers use and get value from their investment in Microsoft, providing a competitive differentiator for Microsoft

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Business Drivers and Strategy Opportunities in State Govts

State-Wide Active Directory

(IDS, Work-flow…)

Shrinking BudgetsPolitical dictates to consolidate

Socio-economic performance is lagging

IT Portfolio Optimization Unified

Communication Service

Virtualization / Infrastructure

Services

Major asset opportunity with new Data Center.

Scalable existing technology ecosystems as major assets to leverage.

Knowledge Worker Services (Seamless

collaboration, social, workflow, BI, Search)

• Reduced net aggregate infrastructure costs for the State and improved business capabilities across the State Government enterprise.

• Agency IT staff empowered to pursue value –realization for technology initiatives and more directly influence strategy for agency specific business problems (reducing Medicaid fraud).

•Consequential, measurable gains in worker productivity.

•Improved agency performance metrics and accountability.

• Improved citizen service and improving socio-economic indices.

Shrinking or leveled out workforce numbers.

Major asset opportunity with new Data Center.

Shrinking or leveled out workforce numbers.

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Unique value To agency metrics

Agency IT maturity curve

Network, pc support

Email, collaboration

LOBs, BI, mission metric driven

Agency IT staff

allocated to

business focused

initiatives

Agency IT Maturity Curve