ENT 1000 – Organization and processes Tomas Hellström.

16
ENT 1000 – Organization and processes Tomas Hellström

Transcript of ENT 1000 – Organization and processes Tomas Hellström.

Page 1: ENT 1000 – Organization and processes Tomas Hellström.

ENT 1000 – Organization and processes

Tomas Hellström

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Product Development, organizational structure and value generation

Topics:

Product development processes Organizational structure The value web Business alignment

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Overview: Think of it in terms of a value chain…

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Product development processes

Challenges:Provide leadership in all phases of PD Integrate competences and capabilities for the

productForecast product requirementsRetain flexibility (cost of change=low) of

product characteristics as development process proceeds

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Design

Concrete arrangement of the various aspects of the concept

Form and function Design connects the novel concept with potential

institutional needs familiarity+novelty impact+acceptance

Attractive to see and easy to use Product robustness

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Development process1. Research and development

2. Product design

3. Build prototype

4. Test

5. Satisfactory performance?

6. Finalize design

No

Yes

A. Establish the product goals and attributes

B2. Identify/record the physical contraints

B1. Which components/ parameters available for selection? Develop or buy?

C. Write performance specification for the product

D. Establish product configuration

E. Select the components of the product

F. Optimize the parameters of the product

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Product development leadership

Commitment to the design process among founders/senior management

Clear product vision/goals. Everybody in startup must understand the idea/vision of the product clearly

Improvisation/iteration to develop prototype Open sharing of information Cross-functional collaboration in the team

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Understanding the customer

Preferences Purchase criteria Decision making processes Buyer behavior Functional needs

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Coordinated design system – Product, process and supply chain

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Organizational design and form

Decisions to be made: Organization structure: Define members’ jobs and communication

relationships. Depicted in an organizational chart. Planning, measurement and evaluation schemes: How will plans

be achieved and updated? How measured and how evaluated? Goals (e.g. tied to people, processes, outcomes etc) Project flow-descriptions (e.g. Gantt-charts)

Rewards: Criteria and strategy for bonuses, raises etc Selection critieria: Guidelines for selecting individuals to positions Training: Competence development on and off the job must be

specified. Educational criteria for tasks and learning skills defined.

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Typical organizational charts for startups

Production/ Product development

CEO

AdministrationMarketing/ sales

Stage 1

Stage 2

Production/ Product development

CEO

AdministrationMarketing/ sales

Product development

Shipping receivingAssembly/

quality controlSales

Promotion/ advertising Finance Purchasing

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The organization and the value chain

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The Value Web

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The Value Web (Cisco example)

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Goal: Self-reinforcing growth

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Goal: Business Alignment