ENSURE PROFILE | 2017

The Global Secure Alliance mission is to provide our clients with the finest life safety & security

services available in the marketplace today. We will deliver customised, professional solutions

across Europe and beyond - demonstrating responsiveness, diligence and professionalism -

through building on our core values of Excellence, Teamwork and Leadership.

Our Vision is to be our client’s first choice for Security Services - in partnership with all

commercial, financial, industrial, retail and governments, throughout the world.

Excellence, Teamwork and Leadership is the basis of our global corporate culture.

SOUTH AFRICAN

REPRESENTATIVE OF THE

GLOBAL SECURALLIANCE

OFFICIAL SECURITY PARTNER

TO THE PGA OF SOUTH AFRICA

Introducing the next generation in security solutions

Ensure Security Services is a Broad-Based Black Economically

Empowered security service provider established on the

foundation of three generations and nearly 50 years of

continuous service in the South African security sector.

Our unparalleled success has been built on an uncompromising

customer service culture, rigorous quality management systems

and our determination to innovate and remain on the leading

edge of security solutions.

Ensure has a unique approach, able to view security solutions

from both user and provider's perspectives.

Context

InnovativeBusinesses in South Africa face an ever increasing security risk in

a pressurized trading environment and therefore require dynamic

and innovative security solutions.

Customer needs call for careful and ongoing assessment. At

ENSURE we believe that tried and tested, proven security practices

complimented by new-age technologies will result in cost

effectiveness and best of type security solutions.

Our exposure to a broad range of security risks and solutions

across the wide spectrum of successfully serviced ENSURE

customers provides an extensive knowledge base which is utilized

in formulating client specific but innovative, tailor-made risk

management solutions.

“Proven security practices

complimented by new-age

technologies will result in

cost effectiveness and best

of type security solutions.”

"We challenge ourselvesto improve performance on

a day to day basis to create

long-term sustainability."

Values

Integrity

We can be consistently relied upon to practice high ethical and

professional standards in our service delivery

Expertise

We develop and demonstrate our expertise through our

innovative, leading edge approach to creating and delivering the

right security solution

Performance

We challenge ourselves to improve on a day to day basis to

create long-term sustainability.

Best People

We take care to employ the best quality people, develop their

competence through skills transfer programs, provide further

opportunities within the organization and inspire them to

perform in accordance with our company values.

Collaboration & Teamwork

We collaborate to ensure the success of ourselves, our staff

and our customers.

Customer FocusWe have close, open relationships with our

customers that generate trust to ensure the

mutual benefits of our organizations.

Why Ensure?

• We strive to provide a cost effective

security solution through the integration

of technology and manpower

• We strive to establish business

partnerships by exceeding expectations

• We take a proactive rather than reactive

approach

• We offer a service which at all times is

measurable through the implementation

of a mutually agreed service level

agreement

• We are a 100% South African company

- We know and understand our

environment

• Hands on Management and

dedicated supervisory support

infrastructure

• Pay strictly in accordance with

legislation and are 100% statutory

compliant.

• We endeavour to foster stability in

Management and staff

• Personalized Executive Director

involvement

• Next Generation Value Added

Services & Technologies

• B-BBEE and Industry Compliant

Our unique ability in being

able to view security

solutions from both the user

and providers perspective.

We strive to provide a cost

effective security solution

through the integration of

technology and manpower.

Ensure demands dedication from all levels of

management. We boast a stable, qualified and

highly experienced Executive and Management

Team which forms the back-bone of our

operation.

Available 24-hours a day, our Management

Team is committed to customer and employee

satisfaction.

Executive &

Management

Commitment

Service Offerings

Ensure Security offers the following services, performed by highly

competent st aff who have been specially trained in their fields and in

addition are aligned with best of type service providers where

necessary.

• Armed and Unarmed Guards

• Site Security Evaluations & Risk Analysis

• Local & Remote Access Control & Visitor Management Systems

• Gated Estate Security Solutions

• Urban Policing & Community Guarding Solutions

• Alarm Monitoring and Armed Response

• CCTV Surveillance & Remote Monitoring

• Security Investigations & Covert Operatives

• Industrial Unrest Protection

• Body Guards / CPOs & VIP Protection

• Cash Management Solutions & Special Event Services

• Asset Protection, Escorting & Tactical Support Services

• SMART Systems Integration, Building Management & SMART Metering Solutions

Selection &

Development of Our PeopleEnsure is committed to deploying security

personnel of the highest order, who's bearing,

demeanour and professional conduct will be a

credit to both ourselves and your organisation

in the realisation that they are often not only the

front line of your business, but also the key

ingredient in determining the safety and security

of your assets.

Extensive screening and verification processes

are used to establish the honesty and integrity

of every recruit appointed, including criminal

fingerprint screening and truth verification tests.

The record and progress of each officer is

diligently plotted throughout their full

employment cycle ensuring a continuous

high standard of service, which is

recognised and rewarded accordingly.

All officers experience on going customer-

specific and refresher training and are

encouraged and rewarded for participating

in industry standard self-study programmes

where every effort is made to accommodate

their operational commitments.

Monitored Guards

Roving, fully equipped Patrol Vehicles,

manned by armed supervisors and

constantly tracked in real-time in our

Command centre, are operational in sectors

covering sites under our protection . This

ensures rapid intervention and a high level

of surveillance of sites and off icers.

Included in each vehicle is an on board

camera system monitoring both the

interior and exterior of the vehicle and

which can provide invaluable visual

evidence when necessary

Our customers are assured a prompt

response to incidents ranging from - Not

on duty; leaving site; failing to patrol;

system inert; or emergency situations, and

that every deviation will be handled with

the skills resources and infrastructure to

manage and accurately account for it.

Each site guarded by Ensure is in direct

contact with our hi-tech Command Centre.

Guards are monitored from this centre by

means of a variety of guard monitoring

solutions .

An officer booking on and off duty is

communicated through biometric

recognition devices with corresponding

GPS site location so that any absence is

immediately flagged, located and rectified.

We offer internet based monitoring systems

that can track an officer's movements in

real-time during their tour of duty, alarm

when inert, geofence and lock the officer to

the site, instantly communicate a duress

status and offers two-way SMS, MMS and

voice communication between the of ficer

and the Command Centre.

All of these can be coupled to intelligent IP

CCTV camera systems which can remotely

view the officer and site, in real time, via

our national Central Monitoring Station

(CMS).

At Ensure, quality management is considered

an interdis- ciplinary function encompassing

all of the functions and activities within the

company. Responsibility for quality and

quality management activities are therefore

not only vested in the quality representatives

but is the responsibility of every person in

the Company.

To this end, Ensures business processes are

formatted and integrated into a

comprehensive system in line with this

standard. All business processes are

managed through-out the business cycle,

integrating customer retention

and customer relations management

processes, incident investigation

management and tracking processes, fleet

and financial management systems, resource

scheduling and resource productivity

systems.

The system is user friendly and creates a

platform for best practice development and

continuous improvement of service delivery.

Commitment to Quality

On-Going Execution& Quality AssurancePrograms

Our Quality Assurance program, systems

and in-house systems development

capabilities make certain the efficient

and seamless deployment of personnel.

This ensures that our clients' sites and posts

are at all times manned by scheduled,

trained and approved Security st aff .

their combined resources can create a secure

environment for their families and assets.

To this end, ENSURE SECURITY SERVICES

have mustered their considerable resources to

create a best of type security product to match

their security needs.

Many resourceful South Africans have

mitigated against this risk by choosing to live

in gated security estates, where like-minded

people collaborate in creating an environment

embracing aesthetically pleasing architectural

trends and building standards, orderly rules for

co-existence, serene settings often

incorporating state of the art facilities andinfrastructure, and most importantly where

Secure E-state Solutions

South Africa's turbulent social, political and

economic history has made for a pressurised

security environment unmatched in most of

the world, where customer needs require

careful and ongoing assessment. At ENSURE

we believe that tried and tested, proven

security practices, complimented with new

age technologies will result in cost effective,

best of type security solutions.

Our many years of exposure to a broad range

of security risks and solutions across the wide

spectrum

of successfully serviced customers has created a

deep knowledge base which is used to create

customer specific and innovative, tailor made, risk

management solutions.

In addition many years of collaboration and

teamwork has created a network for innovative and

intelligent support from experts and specialists in

their fields who number amongst the most

successful companies in our industry and who can

be called upon to assist in producing holistic world

class security solutions.

Tailor Made Security

Solutions

.

1. Dedicated SWAT

Emergency Unit

Tactically Trained and specialised

personal ready to handle any

situation or emergency.

2. Access Control & Visitor

Management Solutions

The most advanced access control systems on the

market – Ranging from visitor & vehicle

verification to remote controlled, app-based,

wireless access and reservations management.

3. Clean Energy Mobile

Patrollers

Boasting the first 4 privately

owned Segway SE-3 Patrollers in

Africa, we offer a variety of

dynamic “green” mobile solutions,

designed to handle all terrains.

4. Ensure CONNECT

Provides our clients with the functionality to

combine numerous applications and business

processes commonly found in the Security

Industry.

Ensure has the ability to offer customers

centralized, multi-dimensional information and

analytics in real-time via a unique client portal,

which results in reduced costs and an efficient and

focused service delivery.

Next Generation Value Added Products & Services

1 2

3 4

6. Mi-security Customizable App

Developed in-house, we offer customers

across different business sectors, a smart

phone app that aggregates a variety of

quality assurance and SMART security

solutions.

7. Specialist Surveillance Systems

Our cutting-edge national CMS gives the

capacity & ability to remote monitor and

manage specialist surveillance & technical

equipment, ranging from licence plate & facial

recognition cameras to remote, keyless

access control & visitor management systems

8. Real-time Personnel

Monitoring & KPI Management

Real -t ime moni toring of static and mobile

securi ty personnel. Our systems also

allow for the integration of customer

specif ic KPI reports as well site specif ic

standing orders job descript ions.

5 6 7

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5. Remote Jamming Detectors

Fixed and mobile remote jamming detection

devices to combat this rising criminal trend.

9. ENSURE TECHNOLOGIES - SMART Monitoring Solutions

Our in-house team of NEXT GENERATION systems integration specialists have put ENSURE

TECHNOLOGIES at the forefront of smart systems management. With the ability to integrate services

ranging from water & power management to advanced access control and CCTV, into one single,

customizable user-friendly dashboard and across multiple trading environments – Ensure has become

the only Security Service Provider to offer this unique turnkey solution to South African users.

Spec Ops

The harsh reality of living in South

Africa today is that you or your loved

ones could at any time, be suddenly

confronted by threats ranging from

imminently life threatening to

potentially dangerous situations.

In such instances, HELP ME! puts at

your disposal a network of nationally

deployed, specialist intervention units

manned by highly trained operatives

and emergency medical responders

who are experienced and skilled in

the blunt edge of conflict resolution,

personal protection and asset

recovery.

Such interventions can be widely and

rapidly deployed and are always

underpinned by the mobilization of

localized, established emergency

service providers by your HELP ME!

Operator who will constantly monitor

your situation until you are extracted

from harm’s way.

HELP ME! Is the first of its kind personal security &

emergency response solution, designed to help you, no

matter what your need or where you are.

Powered by Ensure Technologies, HELP ME! Offers an

extensive private network of Security, Emergency &

Personal Assistance services backed by highly trained

& skilled providers who are able to locate and respond

to you & your loved ones throughout South Africa.

With the push of a button, your very own HELP ME!

Operator will be able to identify who and where you are,

as well as gain immediate access to your personal

information profile in the case of an emergency.

Your HELP ME! Operator is specially trained to assess

and manage your situation through its full cycle to a

satisfactory outcome. This is achieved by coordinating

and bringing to bare the appropriate response from a

comprehensive suite of tailor-made solutions delivered

to your exact GPS location and with your personal

safety as an overriding priority.

From tactical air and ground support to close protection

and roadside assistance, we’re here to HELP YOU!!!

Company Details

Gauteng – Ops Centre:31 Old Kilcullen Road

Bryanston

Sandton

2191

Western Cape – Ops Centre:50 Kloof Street

Gardens

Cape Town

8001

KwaZulu-Natal – National HQ & CMS:102 5th Avenue

Berea

Durban

4001

Co. Reg. No.: 2015/185722/07

B-BBEE Contributor: Level 2 – Value Added Supplier

PSIRA Reg. No.: 1597252

VAT No.: 1597252

T: +27 (0) 31 303 8556

F: +27 (0) 31 303 5861

E: ops@ensuresecurity.co.za

W : ensuresecurity.co.za

Client Profile