Engine Management Concept

Engine Management ConceptThe flexible, tailor-made service solution

MAN PrimeServ’s Engine Management Concept (EMC) is the company's most inno-

vative, customer-support service solution ever. In essence, the company has crea-

ted a flexible framework agreement that adds more value to customers' business.

2 Engine Management Concept


Engine Management ConceptComprehensive customer support by MAN Diesel & Turbo

The EMC is an innovative concept whose terms are

highly flexible and based on a framework agreement

defined by PrimeServ and the customer.

Such an agreement could cover, for example, all the

engines aboard a particular ship but could also be

expanded to MAN PrimeServ managing an entire

maintenance schedule using the latest monitoring, di-

agnostic and maintenance tools available. There is no

standard duration for an EMC agreement – the length

is as agreed between the partners – but payments are

generally made monthly for an agreement's length.

MAN Diesel & Turbo supplies any spare parts required,

ensuring that your engines operate optimally. Priority

access to technical-support experts and a worldwide

network of service centres is also guaranteed – 24

hours a day, all year round.

The Engine Management Concept supplies predicta-

ble capacity, meaning that MAN Diesel & Turbo equip-

ment performs with optimal effectiveness and reliabil-

ity, and that your capacity is always available when

required to meet schedule and quality commitments.

Your expert business knowledge combined with our technical expert knowledge creates a very powerful business logic


The EMC optimises plant operations and ensures the

reliable operation of all MAN Diesel & Turbo products.

It especially focuses on main and auxiliary engines, as

well as turbochargers.

Newbuildings and plants in service can all take ad-

vantage of the many benefits this innovative business

concept offers.

Engine Management Concept24 hours a day, 365 days a year

MAN Diesel & Turbo serves as a single point of contact for all aspects of the Engine Management Concept

Contract durations are not standard but are as agreed

between PrimeServ and the customer, for example

for an engine’s lifetime, for a set number of months

or years, or even open-ended. MAN PrimeServ then

manages the entire maintenance schedule using the

latest monitoring, diagnostic and maintenance tools

available.

MAN PrimeServ

MAN PrimeServ Spare Parts

EMC

MAN PrimeServ Academy

Upgrades & Special Projects

Unique Technical Know-How


EMC benefits

� One point of contact

� Increased engine reliability

� Fixed maintenance costs

� Optimised engine operation

� Vulnerable, immobile periods minimised

� MAN Diesel & Turbo quality assurance

� Guaranteed, original spare-parts

� Regular data reporting and analysis

� The peace of mind from delegating maintenance

Added value from MAN Diesel & Turbo

� Spare parts delivered on time

� The EMC is an investment in your vessel’s value

� Staff training provided

� Optimised maintenance

� Regular inspections, even outside of planned jobs

� Management of environmental regulations

� Reduced classification costs/documentation handling

� Maximum reliability and minimum downtime

� Customer involvement in maintenance programme

0

5

10

15

20

25

30

35

40

45

Cost index 1 4 7 10 Years

Maintenance Costs

EMC, steady monthly outlay, always within budgetary limitsTypical maintenance costs, unevenly distributed


tion concept takes advantage of the company's large

pool of experienced superintendent engineers to opti-

mise the running of customers' machinery. These en-

gineers address issues such as reliability, availability,

safety and environmental issues, as well as economi-

cally-optimised maintenance and performance.

Machinery optimisation supports and improves the

high quality and safety standards that characterise the

marine business. Typically, the customer and MAN

PrimeServ work closely together and share informa-

tion before evaluating and solving any technical issues

that may arise.

Machinery optimisation does not require extensive in-

vestment and can be started up with very short lead-

times. Potential benefits can therefore be reaped very

quickly, contributing positively to the bottom line.

Improving engine performance is a never-ending quest

and one that today is of paramount importance. Ma-

chinery optimisation is a key part of the EMC where

ideal engine performance is realised through the op-

timisation of lifetime running-costs, reliability and the

fostering of technical initiatives, while maintaining the

parallel aims of cutting emission levels and enhancing

engine efficiency.

The successful operation of a diesel engine depends

upon a complex number of factors, and it can be dif-

ficult to transform the overwhelming amount of data

available into information that can form the basis for

making the right decisions.

The accurate evaluation of an engine's performance

depends in great part on the correct interpretation of

the available data. PrimeServ's Machinery optimisa-

Engine Management ConceptMachinery optimisation


Engine Management ConceptFlexibility is the overriding principle

Individual EMC agreements are defined by PrimeServ

and the customer after preliminary discussion and this

partnership and spirit of cooperation are characteris-

tic of any such agreement. Based on this preliminary

discussion and its innate understanding of the marine

business, PrimeServ analyses the customer's busi-

ness and adds value to it through a mutually-agreed

maintenance plan.

MAN PrimeServ understands that simply providing

spare parts and after-sales service doesn't automati-

cally add value. Rather, value comes from creating a

forum where a full, open dialogue is possible, where

requests can be accommodated, and where unex-

pected situations can be responded to quickly. Typi-

cally, PrimeServ nominates one of its staff members as

a single point of contact for each customer – experience

has taught that this greatly simplifies communication.

The Engine Management Concept is a unique con-

cept in that it is not a precisely defined, legally-binding

contract, but more a fully flexible agreement between

MAN PrimeServ and its customers. PrimeServ un-

derstands the marine industry and realises that any

maintenance arrangements invariably throw up ques-

tion marks and grey areas that cannot be covered by

a standard, legal contract.

The EMC covers these grey areas by creating an ul-

tra-flexible framework that facilitates the setting-up of

tailored maintenance arrangements of any size: from

individual engines to entire fleets. In this way, any grey

areas that by their nature could not explicity be cov-

ered by a contract are instead dealt with on an ad-hoc

basis by the flexibility of an EMC agreement.

Your expert business knowledge combined with our technical expert knowledge creates a very powerful business logic


Environmental regulations are best met through well– maintained equipment. The

EMC accomplishes this and, simultaneously, gives high priority to maintaining opti-

mal engine performance.

Shipping is responsible for the transportation of 90% of world trade, a figure that

has doubled over the last 25 years. Today, annual emissions from shipping account

for 6-800 million tons of carbon dioxide, corresponding to circa 5% of global CO2

emissions. EMC forms a key part of MAN Diesel & Turbo’s innovative programme for

reducing the impact of greenhouse gas emissions caused by maritime transporta-

tion, and reducing fuel consumption.


Holistic care

The EMC is a comprehensive service and mainte-

nance program that gives you the reliability you need

to meet your business plan, and at a predictable cost

that allows you to focus on your core business.

Priority worldwide response

Our global service organisation gives you priority when

you need it. Swift access to spare parts and technical

service is a guaranteed part of the EMC package.

Time is of the essence

Comprehensive service plans mean fewer stops – op-

timal planning and jobs carried out as planned opti-

mise your resources and minimise downtime.

Original spare parts

Only original spare-parts deliver the necessary guar-

antee of quality. MAN Diesel & Turbo original spare-

parts are the only ones that meet all the criteria re-

quired for correct operation.

Placing you first

We have highly skilled personnel on stand-by across

the world – day and night – to keep your business

moving. Every MAN Diesel & Turbo employee focuses

their knowledge and experience on making your op-

eration successful.

Benefit from cutting-edge technology

Constant research and development enable us to

enhance your engines’ reliablility and efficiency. MAN

Diesel & Turbo is a leader in the design and applica-

tion of diesel-engine components and systems.

Environmental opportunities

Environmental regulations are best met through well–

maintained equipment. The EMC accomplishes this

and, simultaneously, gives high priority to maintaining

optimal engine performance.

IMO, classification societies and other authorities

MAN Diesel & Turbo’s close cooperation with regu-

lative authorities ensures that your engines meet all

mandatory requirements. The EMC even handles all

necessary engine documentation.

Added value

A tailor-made maintenance plan, based on the opera-

tion profile, is the perfect starting point for drafting a

specific EMC agreement that makes perfect business

sense and provides the best return on an owner's in-

vestment. PrimeServ understands the marine business

and doesn't merely provide spare parts and mainte-

nance. It puts itself in the customer's shoes and takes

a rounded view to deliver a maintenance plan that will

keep a customer's engines running optimally.

MAN Diesel & Turbo’s entire product range backs up the Engine Management Con-

cept. From technical know-how and service to original spare parts manufacture

and supply, the EMC delivers MAN Diesel & Turbo expertise directly to you.

Engine Management ConceptIt's all about expertise, excellence and the end-result

If you would like to know more about the Engine Management Concept, contact

MAN PrimeServ at + 45 3385 1100, or mail to [email protected]


MAN PrimeServ – a service brand of MAN Diesel & Turbo

All data provided in this docum

ent is non-binding. This data serves informational purposes only and is especially not guaranteed in any w

ay. Depending on the subsequent specific individual

projects, the relevant data may be subject to changes and w

ill be assessed and determined individually for each project. This w

ill depend on the particular characteristics of each individual

project, especially specific site and operational conditions · Copyright ©

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iesel & Turbo · 1510-0163-00ppr M

arch 2011 Printed in D

enmark

MAN Diesel & Turbo

www.mandieselturbo.com

Engine Management Concept

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