Empowering cash managers to achieve cost savings by improving ...
Empowering line managers with coaching and mentoring ...
Transcript of Empowering line managers with coaching and mentoring ...
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@CIPD_Events#cipdACE
Empowering line managers with coaching and mentoring skills to lead effective teams
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Empowering line managers with coaching and mentoring skills to lead effective teams CIPD08 November 2018
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My Former Life
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Sporting Edge Research
World class performers
Real life stories
Success and failure
Practical strategies
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The Performance Zone Digital Library
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Engagement ResultsInsights
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Sporting Edge
Trusted by our Clients
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Shared Mindset.Shared Challenges.
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Key themes
01 Future of the workplace and leadership
02 Coaching skills
03 Coaching organisations
04 Q&A
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01Future of the Workplace
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Tanmay BakshiIBM Champion & IBM Honorary Cloud Advisor
Embracing artificial intelligence
Inside the Mind of Champions®TBASk032
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John CoatesResearch Fellow in Neuroscience University of Cambridge
Three primary drivers
Inside the Mind of Champions®JCOAT016H5
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Perceived coping skills
Perceived challenge
Leaders absorb and filter pressure
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What happens if our managers and leaders add more novelty, uncertainty and uncontrollability into the workplace?
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Process goals
Locke and Latham (2005)
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02Leadership response
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Dr Jutta Tobias PhDSenior Lecturer at Cranfield University
Leading Through uncertainty
Inside the Mind of Champions®
JTOBI009
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Baroness Sue CampbellHead of Women’s Football - FA
Empowering others
Inside the Mind of Champions®SCAMP010
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In three groups
1. What prevents this style of leadership?
2. What are the performance benefits of this style of leadership?
3. What are the performance limitations of this style of leadership?
Exercise
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Leaders as coaches
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Professor Guy ClaxtonLearning Sciences
Empower performers
Inside the Mind of Champions®GCLAX004
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Culture, context or fix?
Specific skill
Context
Learning Capacity
Tactical
Strategic
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Break
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03Coaching Skills
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Coaching
skills
Rapport building
Empathy and trust
Active listening
Powerful questioning
Creating awareness
Encouraging ownership
Coaching skills
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Charles Van CommeneeFormer Performance Director Team GB Athletics
Developing empathy
Inside the Mind of Champions®CVANC005
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Jonathan FaderPsychologist
Listening to understand
Inside the Mind of Champions®JFADE035
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Time
AQUESTION
BRESPONSE
B’s RealityA’s Reality
Hears question and clarifies
finds connections and structureThinks about meaning and values
Looks for stories to support / debate
prepares response
Volu
me
The power of silence
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Stuart Broad MBEEngland cricketer
Objective feedback
Inside the Mind of Champions®SBROA012
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What have you done in your organisation to get faster and more regular feedback and tailor it to the individuals?
Exercise
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Ilaria Gregotti Partner - KPMG People and Transformation Lead
Inside the Mind of Champions®SBROA012
The courage to have difficult conversations
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Score your organisation out of 10 for having difficult conversations.
What do you think is needed to take them from the current score to 10?
Exercise
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04Coaching Culture
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Kirk VallisGlobal Head of creative Capability Development , Google
Creating the right environment
Inside the Mind of Champions®
KVALL004
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Mark GrayRace Team Operations Manager Force India F1
Improving by reviewing
Inside the Mind of Champions®MGRAY006
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How is coaching current done in your organisation?
Structured and formal
Unstructured and informal
Occasional
Regular
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Tammy EricksonProfessor of Organisational Behaviour, London Business School
Leaders as coaches
Inside the Mind of Champions®TERIC016
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Key themes
01 Future of the workplace and leadership
02 Coaching skills
03 Coaching organisations
04 Q&A
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Questions
LinkedIn - Jeremy [email protected] 540233@thesportingedge
Coaching Collection – 50 videosThe Winning Mindset – Leaders
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