Emotional & Social Intelligence Emotion = to move

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Emotional & Social Intelligence Emotion = to move. Plan for the afternoon. Only an overview! Definition – What is E.&S.I.? Why does it matter? Digging below the surface to the layers that really drive us... C.S.A. Explore through exercises. Plan for the afternoon. - PowerPoint PPT Presentation

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  • Emotional & Social Intelligence

    Emotion = to move

  • Plan for the afternoonOnly an overview!Definition What is E.&S.I.? Why does it matter?Digging below the surface to the layers that really drive us...C.S.A.

    Explore through exercises

  • Plan for the afternoon

    Definition What is E.&S.I.? Why does it matter?Digging below the surface to the layers that really drive us...C.S.A.

  • Definitions of Emotional and Social Intelligence

  • In pairs, what do you think?

  • Definitions of E & S.I.The Mayer-Salovey model:

    The ability to perceive, understand, manage and use emotions to facilitate thinking

  • Definitions of E & S.I.The Goleman model

    An array of emotional and social competencies that contribute to managerial performance

  • Definitions of E & S.I.

    The capacity for recognising our own feelings and the feelings of others, for motivating ourselves, for managing emotions well,in ourselves and in our relationships.

  • Definitions of E & S.I.The Bar-On model

    A cross-section of interrelated emotional and social competencies, skills and facilitators that impact intelligent behaviour.

  • Key Words for E&SIFacilitate ThinkingManagerial PerformanceMotivational AbilityImpact on Intelligent Behaviour

  • So Corrigans Summary.....Emotional awareness What is going on within me?Whats happening with the person opposite?How can I use this awareness to improve outcome for me and them?Inform our thinkingImprove our Management AbilityImprove our ability to Motivate othersImprove our Behaviour!Enables us to handle change/adapt/stress

  • Plan for the afternoon

    Definition What is E.&S.I.? Why does it matter?Digging below the surface to the layers that really drive us...C.S.A.

  • Why does it Matter?

    First exercise: 2mins in pairs:

    Think of areas of your life that this concept might affect

  • Consultations?

  • Stressful situations?

  • C.S.A.?

  • Get the better of Colleagues?

    Cope with their Misbehaviours?

  • Relationships at home?

  • Stress?Awareness of WHY and HOW to manage

  • Leadership?

    Do you want to be a leader?

  • Evidence of enhanced career success

  • Why does it Matter?Impacts-Leadership capability & effectivenessInforms us in every aspect of our job:ConsultationsPartners meetingsMotivating our teamOur ability to handle Stress Home life!Better able in managing:ConflictInfluence & inspirationIt can be learned..otherwise no point!

  • Intellect?

  • Emotional Intelligence 1998 Goleman - IQ vs EQEmotional intelligence predicts successEmotional competencies can be developedIt takes time to acquire new competencies

  • Second ExerciseThink of the best leader you have ever knownWhat was it about their behaviour that made them so good?

  • Third ExerciseThink of the worst leader you have ever knownWhat was it about their behaviour that made them so bad?

  • What are the best emotions to generate to increase team effectiveness?

  • EmotionsGladSadMadScared

  • Learned fearfulnessresults in fear conditioning

  • What are the best emotions to generate to increase team effectiveness?What is your experience?

  • Leading a TeamIn your life, Team =Patient-DoctorPractice staffPartnershipHome!Others?

  • Leadership Styles

    Handout

  • Look at the arrows

  • Leadership Grid

    Handout

  • E&S.I. In LeadershipPositive Impact on OthersEmotional Intelligence

    Self Awareness

    Social Awareness

    Self Management

    Relationship Management

  • Film ClipFor Business Promotion read Better Partnership & Team effectiveness

    http://www.youtube.com/watch?v=Obd-h278BZY

  • Exercise 4

    Place stickies onto charts

  • Plan for the afternoon

    Definition What is E.&S.I.? Why does it matter?Digging below the surface to the layers that really drive us...C.S.A.

  • What drives behaviour/ styles?

    Who am I..really?

  • EMOTIONAL INTELLIGENCETHE INNER AND THE OUTER

    organisationcommunitycontext

    INNER

    OUTER

    self

  • Johari WindowI cant see, but others canNeither I nor others can seeOthers can seeI can seeI can see but others cant

    Blind Self

    Undiscovered Potential

    Public Self

    Private Self

  • Emotional Intelligence http://www.youtube.com/watch?v=fXY1rxQEcCo

  • So what DRIVES us???

  • Reflections on the last week.

    The best work experience you had during that week.

    The worst work experience you had.

    What it was about these two experiences that made each of them your best and your worst?

    Then think again, why did those factors make them feel the best and worst.....really why???

    Does that tell you anything about you, what makes you tick??????

  • The IcebergSkillsKnowledge Self imageUnderlying Traits

  • Underlying Personality Traits

    Handout

    Exercise 5Discovering your Unconscious Driver Traits...

  • Can you identify with the descriptions?

    Are you:Be Perfect?Please People?Hurry Up?Be Strong?Try Hard?Look at your risk areas....

  • Peel down to the core!The final layer!

    What really drives us?We have looked at our TRAITS?But what drives our Traits?What Motivates you?

  • The IcebergSkillsKnowledge Self imageUnderlying Traits Motivators

  • Basic Motivators

    Handout

  • Plan for the afternoon

    Definition What is E.&S.I.? Why does it matter?Digging below the surface to the layers that really drive us...C.S.A.

  • C.S.A.What emotions does the thought of C.S.A. Generate for us?Why do GPRs fail, within this context?StressWhat can you do about that?Aware of your TraitSelf ManageAnchor PointsPositive emotionsManage time (hurry up vs be perfect)

  • Outcomes from the afternoonTaster to find out more!Be more aware of own feelingsKnow why these feelings occurThink about implications of our emotionsAware of our strengths and limitsOpen to (self) feedback

  • American Cheesy to Finish with!http://www.youtube.com/watch?v=5_ZLVtk2HUM

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