Emirates cabin crew
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Transcript of Emirates cabin crew
#createthedream
Want to knowmore about how toensure success atthe Emirates Open
Day?
#createthedream
So, whereto begin?
Well, it probably makessense to have a think
about the role of cabincrew with Emirates
#createthedream
why?
#createthedream
Because EVERY answeryou give at your Open
Day and beyond shouldrelate to the skills that
Emirates are lookingfor.
#createthedream
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Yet another
#createthedream
Why?
Ok,the first thing you need torealise is that you are trying
to become cabin crew for oneof the world’s most
PRESTIGIOUS airlines#createthedream
so #createthedream
the first step ishaving a clear
understanding ofwhat the job requires
and what will beexpected of you.
#createthedream
Emirates has built itsreputation on
uncompromising luxury,service and presentation
to its passengers #createthedream
Emirateswill rely
on#createthedream
#createthedream
You
to provide the extremelyhigh level of service its
passengers areaccustomed to.
#createthedream
Now you knowall the
advantages thejob brings
#createthedream
so you have tounderstand that with
those benefits#createthedream
#createthedream
come strictstandards
and VERY highexpectations
from itsemployees.
You are THE face of customer serviceand so you are the most important part
of the airline.
#createthedream
Remember , passengers are payinga premium for flying with
Emirates and when they considertheir experience, who will they
remember?#createthedream
#createthedream
Will it be thepilot, sitting upfront, flying the
plane andmaking the odd
passengerannouncement?
Will it be the girlchecking your
boarding pass atthe boarding
gate? #createthedream
Or the lovely baggage handler whoworks hard to ensure your baggage
doesn't go missing?
#createthedream
No, passengerswill
remember YOU and your
fellow cabincrew membersand the service
you offeredthem on-board.
#createthedream
Studies show that thesingle biggest negative
memory passengersretain from a flight is an
unfriendly experiencewith cabin crew
#createthedream
Passengers willforget about longdelays, bad food
and crampedseats but
will NEVER forgetbad service.
#createthedream
You will beexpected to
provide OUTSTANDING
customer serviceon long flights allaround the world
even if someone is sick on you or gets a bit shouty or you've been flying for 16 hours and your feet are really sore :(
#createthedream
You will also be trainedfor any emergency youencounter on-board, so
you must be able toremain calm and
composed at all time.
#createthedream
Why do you need toknow this?
These are some of thequalities that
Emirates recruitersare looking for, so
you MUST be able toconvince them that
you are capable of thisand SO MUCH MORE.
#createthedream
The very specific qualities Emiratesare looking for are:
professionalempatheticprogressivevisionary
cosmopolitan so every answer you give should try and demonstrate these very qualities
(remember, I did warn you this would be hard work!)
#createthedream
Join me in a completely freeprivate Facebook group I
started to help people like you
Click here
to join my
private FB
group :-)
Pauline ParkCoFounder & DirectorMy Travel Teacher
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