eHub

EMPLOYEE INSTRUCTIONS

ABLE PATROL & GUARD

SEPTEMBER 2012

WELCOME TO EHUB!

eHub is a secured website tool which allows you to log in via the Internet to review your schedule, your

personal information and print your pay stubs. Pay stubs for both the current pay period and past

periods can be accessed as often as needed and from any computer with an Internet connection. Basic

employee information such as your name, address, telephone numbers and email address can be

viewed easily and changes can be submitted effortlessly. You will also be able to view your current tax

exemption information and print an IRS Form W-4 for tax changes.

If you do not have a computer or access to an Internet connection, your supervisor will be able to access

your information and assist you in printing your pay stubs, reviewing your personal information or

viewing your schedules.

LOG IN

On each use of eHub, you will need to log in. The initial login involves extra steps that won’t be repeated

on subsequent uses. The steps for each process are described below.

SILVERLIGHTTM INSTALLATION

Upon first using eHub, you may need to download a program called Microsoft Silverlighttm

, which is the

platform that eHub uses to operate. This download only occurs on your first execution of eHub on any

given computer; you will not be prompted again for an installation once this is complete. The

Silverlighttm

installation instructions are provided below.

1. Open an Internet connection and go to www.ablepatrolandguard.com.

2. Click on the eHub tab to open the eHub login screen.

3. To download Silverlighttm

, click on the down arrow.

4. You will be asked to run or save the file. Select Run to begin the download process.

5. A second window will open for the Installer software. Select Run to download the

Installer.

6. The Silverlight Installer window opens. Select Install now to complete the installation.

When the installation is complete, you will receive a message stating that the installation completed

successfully. Exit your browser and reopen it to have the changes take effect.

You are now ready to login to eHub!

INITIAL EHUB LOG IN

Upon initial log in, you can use the First time user option or you can enter your User ID and Password, if

known. You will then be asked to change your password from the default setting. Please write down

your new password on the Employee Pocket Card provided to you. If you forget your password, please

use the Forgot your Password? option on the login screen and follow these same steps.

1. Open an Internet connection and go to www.ablepatrolandguard.com

2. Click on the eHub tab to open the eHub login screen.

The eHub log in screen displays.

3. Select the First time user? option.

The User ID Verification screen displays.

4. Enter your Employee ID number for the User ID and click Continue.

The Identity Verification screen displays.

5. Enter your Date of Birth using the mm/dd/yyyy format. You can also select the month

and date using the Calendar feature. Enter your Social Security Number and click

Continue.

The New Password Setup screen displays.

6. Enter your new password using the Password Requirements specified. Enter it again

under Verify New Password. Click Change Password.

A screen displays notifying you that your password has been successfully changed. Click OK to move to

the login screen.

Note that this same process can be repeated at any time if you have forgotten your password. Simply

select the Forgot your Password? option on the login screen.

EHUB LOG IN

To login to eHub:

1. Open an Internet connection and go to www.ablepatrolandguard.com

2. Click on the eHub tab to open the eHub login screen.

The eHub log in screen displays.

3. Enter your Employee Number for the User ID and your Password. Click Submit.

You are now logged in to eHub!

HOME PAGE

The eHub Home Page contains important information. Please review this page often for updates, news,

and other announcements.

You can control the display of the screen by using the Pin icon located to the right of your name on

the menu bar. Click the icon to collapse the menu. Reopen the menu by placing the mouse over the

name bar on the left of the screen.

CHANGE PASSWORD

There may be instances that require you to change your password, including a system requirement that

the password be reset every 60 days. Note that valid passwords must be at least six characters long and

contain three of the four necessary criteria: an uppercase character, a lowercase character, a special

character, or a number. For example, a valid password is Team123 (seven characters long, uppercase

character, lowercase character, number) or teaM5% (six characters long, uppercase character,

lowercase character, special character).

To change your password:

1. Select Change Password from My eHub menu.

2. Complete all fields following the requirements specified.

MY PROFILE

Use the My Profile menu option to access information about yourself. Please review your name,

address, phone numbers, and email address. Should you notice an error in your name or birth date or

need to request a name change, please contact the Payroll department. You can request changes to

your address or contact information using the eHub system.

To view your personal information:

1. Select My Profile from the My eHub Menu.

2. Your name, the last four digits of your Social Security Number and your birth date display under

Personal Information. This information cannot be edited from this screen.

3. Your address displays under Address Information.

a. To request a change of address or make a correction to your address, click the Edit

button.

The Address Information Change Request screen displays.

b. Enter any changes and click Submit. This will be forwarded to the appropriate person.

4. Your phone numbers and email address display under Contact Information.

a. To add a phone number or request a change to a phone number, click the Edit button.

The Contact Information Change Request screen displays.

b. Enter any changes and click Submit. This will be forwarded to the appropriate person.

5. Your exemptions and filing status information from your Form W-4 display under Tax

Information. To request a change to any tax information, please select the link for the Form W-4

on the Home Page. Print this form, complete the information, and submit it to the Payroll

Department.

MY REQUESTS

Use the My Requests menu option to review the status of any requests you have submitted.

To view your requests:

1. Select My Requests from the My eHub Menu.

2. Use the radio buttons on the right side of the screen to filter for all requests, only those

requests that are open, or only those requests assigned to you.

3. Click on the plus sign (+) in the first column to expose additional information about that request,

including who your request has been routed to and its status in a workflow process.

EMPLOYEE INFORMATION

Use the Employee Information Menu option to access information related to your hourly benefits and to

view and print your pay stub.

In addition to the current period, pay stubs are available to print for up to 15 months prior to the

current period. Stubs can be reprinted as many times as needed, as they are a PDF of the original

document.

To view your Hourly Benefit information:

1. Select Hourly Benefits from the Employee Information menu.

2. By default, eHub displays checks issued within the last three months. Use the calendar to select

a different From or To Date, or type in the date you want to use.

3. Use the small arrow on the left of the screen to display line details.

a. Benefits accrued prior to the From Date are totaled on the first line; details for each

accrual period beyond that date are displayed below.

b. Total Hours Available as of the Transaction Date display for each line item.

To view and print your pay stub:

1. Select Paycheck History from the Employee Information menu.

2. By default, eHub displays checks issued within the last three months. Use the calendar to select

a different From or To Date, or type in the date you want to use.

3. Select the paycheck stub you would like to print by clicking on the blue Check #. The date

indicates the pay date.

4. The check stub will display. Select the Printer icon to print the stub.

SCHEDULES

You can review your schedule to ensure shift times are correct, dates of work are correct, and position is

correct. Please notify your supervisor immediately if you notice a discrepancy in the schedule.

Schedules should be available to view for up to three weeks in advance. Please note that schedules are

available to view based on those that have been projected by your supervisor and so may not always be

available up to three weeks in the future. In addition, schedules are subject to change due to employee

and customer changes. Employees should check the current week’s schedule frequently to view the

most up-to-date information.

To view your schedules:

1. Select Schedules from the Reports menu.

2. Select the period you want to view. Make your selection from the Period drop down list. Click

View Report to refresh the screen.

3. You can export the report to many different formats, including Microsoft Word or PDF. Make

your selection from the Export drop down list. You can also print the report using the Printer

icon.