Ecommerce Workshop Dec 2008
-
Upload
jsymonds -
Category
Technology
-
view
673 -
download
10
description
Transcript of Ecommerce Workshop Dec 2008
Asset Management – More Than Maintenance
uCommerce Workshop December 2008
UtilityAP - Who We Are
• UtilityAP is a specialist service provider of IT services to asset owners and managers
• The company has 20 years experience working with NZ and international infrastructure businesses
• Our culture is based on long term business relationships with our clients delivering business outcomes and sustainable benefits
• Recently merged with Certus Solutions forming a team of over 55 consultants and developers
• We establish strategic relationships with key providers of enabling tools and services to assist our customers to meet their business objectives
The Maximo Whanau – 2008 UtilityAP Activities
CHH Winstone Pulp International
Users Type
>2000 Reg. and Sec. EAM
50 Mobile
24 ITSM
Sectors Production, Food, Health, Transport, Infrastructure, Generation, Facility Management, IT
It’s not just about the asset…
Asset Management
KPIs / Reporting / Analysis
Work Management
Materials Management
Purchasing
Locations
Asset
Failure Codes
Condition Monitoring
Meters
Meter Groups
Request for Quotation
Receiving
Receiving Inspections
Purchase Requisitions
Invoices
Purchase Orders
Desktop Requisitions
Item Master
Storerooms
Inventory
Lot Management
Kitting
Issues & Transfers
Condition Codes
Stocked Tools
Service Items
Job Plans
Routes
Service Requests
Service Items
Work Order Tracking
Safety
Quick Reporting
Labour
Qualifications
Lock-Out/Tag-Out
Tools /Crafts/Companies
Preventive Maintenance
Master PM
Assignment Manager
Enhanced Workflow – Event Driven, Context-based / Escalation Manager
Contract Management
Purchase Contracts
Master Contracts
Warranty Contracts
Lease/Rental Contracts
Labour Rate Contracts
Payment Schedules
Service Management
Service Catalogs
SLA Management
Incidents
Problems
Changes
Releases
Solutions
Security & Administration
CDHB - Challenges
• Previous Maximo Implementation – Minimal buy-in and uptake
• Assets – Large number not Included in original implementation
• Legacy Systems Failing – Capture of information and reporting difficult
• Maintenance Backlog – Increasing
• Maintenance Budget – Hard to justify; $ spent on maintenance is $ not spent on patient
CDHB - Solution
• Re-implement Maximo – Campus wide use
• Replace Legacy Systems – Standardise reporting and data capture
• Align Business Processes
• CDHB Ownership – Of solution and implementation
• UtilityAP as Implementation Partner – Develop, implement and support the product / solution
CDHB – Success Milestones
• More consistent business processes
• Easier to manage work and better planning
• Automated job tracking
• Less paperwork
• Cleansed data
• Capability to measure performance of resources and assets
• Efficiency gains through reporting
• Asset register accuracy
• Ability to benchmark against other organisations
• Able to justify maintenance budget
CDHB – Location / Equipment Hierarchy
CDHB – Work Order
Tangible business benefitsPotential Cost Savings/ROI Benefits: •Labour utilisation up by 10-20%•Asset utilisation up by 3-5%•Increased planned maintenance by 50-80%•New Equipment purchases down by 3-5%•Lost warranty recoveries up by 10-50%•On-hand inventory needs down by 20-30%•Inventory carrying costs down by 5 - 20%•Material costs reduced by 5-10%•Purchasing Labour reduced by 10-50%
Other benefits: •Improved stores productivity•Support for SOX compliance•Improved regulatory/safety compliance•Better data /improved decision support•Improved work planning/coordination•Sales growth through improved service
CDHB – Next Step…Mobilise?
• Asset management solutions are fed from the work site
• Utilise bar code and RFID capabilities for asset tracking and management (Sterile Services Assets / Tools & Patient Connected Assets)
• Work orders are interactive and context driven and paper forms are not flexible
• Streamline Inventory Processes
• Utilise bar code and RFID capabilities for inventory tracking and management.
• Part of the reason for implementing SAM solutions is to streamline processes but can also generate additional admin and paperwork
• Validate information at point of collection