Making Customers Happy - Ecommerce Workshop Curriculum 2016

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MAKING CUSTOMERS HAPPY Curriculum 2016

Transcript of Making Customers Happy - Ecommerce Workshop Curriculum 2016

Page 1: Making Customers Happy - Ecommerce Workshop Curriculum  2016

MAKING CUSTOMERS HAPPY

Curriculum 2016

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LEARN ECOMMERC

EeCommerce Sections, talks and

workshops based on live data, real life seller experience and international

experts

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Section 1Setting up your shop

Section 2Design your Shop

Section 3Getting New Customers

Section 4Convert visitors to Customers

Section 5Getting Customers to buy again

Section 6Payment and Pricing

Section 7Shipping

Section 8Customer Service

Section 9Analytics and Market Insights

Section 10Legal and Financing

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Format: 3 Speakers on stage with 15-20 min live lecture each based on real life experience

Example Lecture: “How to Grow Your Business With Giveaways and Viral Contests”

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You can of course do many things to learn eCommerce.

Collect blogpost, whitepapers and there are also some books out there that can be recommended.

OR…

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Why not meet in real life and learn from people who actually did it? You’ll have an amazing Night and get to know interesting people over a cold beverage.

San Francisco

Budapest

London

Berlin

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WE’RE BUILDING A VIDEO ARCHIVE

Watch the Videos from around the world afterwards and at any time on any device or join one of the live Webinars.

Watch the Videos online

On any screen

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Then implement it in your business and start

making your customers happy!