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Insights, tips and guidelines for your journey

Is It Time to Re-platform Your Ecommerce Website?

To keep pace with business and market demands, your ecommerce platform has likely followed one of these paths

More features, more

specialization

More ways to use data assets

Extended ecommerce ecosystem

Result: ad hoc collection of products, services; some managed internally, others managed by external providers

Trends, signs and signals to look for

Business growth

Technology changes

Navigation, search

Technology support

Back-end integration

New goals

Security, compliance

M-commerce

Survey Says …

Not satisfied with users’ shopping experience

40%

98% Segmentation and targeting are important

Imp

rove

Site search functionalities

Customer service features

Promotion management

Decrease costs

Grow revenue

Increase traffic B

en

efi

ts

The devil is in the details

Technology touch points

Pros, cons current platform

Stakeholders

Resource, partner strategy

SEO plan

Experience

• Right technology set

• Processes, operations, integration

• Online retail complexities, intricacies

Expertise

• Legacy apps, back-end integration

• Data conversions, content migration

• Process chains, multi-sales channels

Standardized Methodology

• Predictable timeframes, costs

• Meet project deadlines

Scale, evolve

your online presence

Average 4-6 months

Understand whom it affects

Assess current state

Visualize Set success

criteria Identify new capabilities

Develop roadmap

Secrets to success

Identify new features

www.osf-global.com

• www.osf-global.com

• www.crmintegrator.com

• www.ecommerce-integration.com

• 1+ (888) 548-4344