Our Speakers

Ed Rawson GM, National ECM PracticePerficient• 30+ years of experience in ECM• Focus on document management, business process re-engineering and process automation,

ECM, and business process management.• Has implemented ECM strategies and solutions for numerous Fortune 500 companies

worldwide.

Omar KoudsiDirector, National ECM PracticePerficient• 10+ years of experience in ECM• Experienced in delivering content management solutions to large and small companies

across many industries • Delivered solutions in relations to contract management, claims processing, accounts

payable and receivable, supplier portals, content capture, records management, archiving, and general content management solutions.

Jason KeicherSr. Google Solutions ArchitectPerficient• Expertise in directing technology, architecture, and development within the Enterprise

Search and Cloud Computing initiatives. • Experience with a wide range of enterprise level software developments efforts

1Replay available at Perficient.com/Webinars

• Software as a Service (SaaS) – ECM Apps, Google Apps, SalesForce.com, Freshbooks

• Platform as a Service (PaaS) – Google App Engine, EngineYard, Amazon RDS

• Infrastructure as a Service (IaaS) Amazon EC2, GoGrid, Cloud.com

• Management – Rightscale, Scalr

What is the Cloud ?

What is Enterprise Content Management (ECM)

Enterprise Content Management (ECM) is defined by AIIM International as the technologies, tools, and methods used to capture, manage, store, preserve, and deliver content and documents related to organizational processes.

Lets Un-Complicate ECM

Cloud-computing: Lets Un-Complicate ECMCloud computing is a better way to run your business. Instead of developing, maintaining and running your content management applications yourself, you access everything you need through the web. You just log in, customize it, and start using it. That’s the power of cloud computing.

Cloud ECM

• Agility: Fast Start Up• Reliability• Scalability• Lifecycle management• Complete Solution• Much lower Start up cost• Much lower Cost of Ownership

Top Reason to Choose Cloud ECM over On Premises ECM

• Fast Start-up: Up-and-Running in days or weeks – not months or even years like on-premises systems. With no hardware or software to install and no servers or building of data centers. I most cases estimates doesn’t even count all the customization you have to do with on-premises applications.

• Reliability: is improved if multiple redundant sites are used, which makes well designed cloud computing suitable for business continuity and disaster recovery.

• Scalability – via dynamic ("on-demand") provisioning of resources on a fine-grained, self-service basis near real-time, without users having to engineer for peak loads. Cloud will scale (and de-scale, if needed) to your needs

• Lifecycle management – of cloud computing applications is easier, because they do not need to be installed on each user's computer. They are easier to support and to improve, as the changes reach the clients instantly.

Cloud ECM VS. On-Premises ECM

• On-Premises ECM Hardware -

$150KSoftware -

$450KInstallation -

$250KCustomization- $300K

$1,150K

• 6 or 8 month Implementation time• Capital Costs

$600K • Annual Maintenance Costs $120K

• Cloud ECMCustomization - $300KMonthly Costs - $7500

• 2 to 3 months Implementation Time• No Capital Costs• No Annual Maintenance Costs• Much lower cost of Ownership

500 User ECM Implementation

The State of Cloud ECM

• Gartner MQ ECM– Microsoft and SpringCM leaders – both have

or are Cloud Based• Forrester Suggests

– Fastest growing market that will grow 6 to 8 time over the next 5 years

• Acceptance growing – Major Companies have or are planning on

implementing Cloud ECM• Traditional ECM Companies

– building or adapting Cloud ECM applications– At EMC World 2011 in May, EMC announced

a best of breed Cloud Solution built on EMC Captiva®, EMC Document Sciences®, CenterStage® and Documentum® OnDemand offerings on the EMC VCUBE Architecture.

The State of Cloud ECM

On – Premises to Cloud ECM applications: Hybrid

Perficient’s Salesforce.com Connectorfor DocumentumCompanies that are transitioning their IT computing needs to a cloud computing environment, can now take advantage of using the Salesforce.com connector to Documentum developed by Perficient.

The Salesforce.com to Documentum connector:• Enables organizations to integrate a Documentum Content Repository with Salesforce.com while leveraging their EMC Documentum system• Provides sales reps with access to sales content they are familiar with• Unlocks the value of the investment in Documentum and Saleforce.com collateral• Allows linking of notes, comments and attachments• Exposes additional functionality such as Records Management, Compliance and many other Documentum applications

Cloud ECM Solutions

• Content Management• Case Management• Contract Management• Content Concentric –

Workflow /BPM• Corporate Collaboration• Loan Application Processing• Marketing Material • 100’s of Others

Cloud ECM Next Steps

First Steps:

ECM Assessment

Perform a comprehensive, high level analysis of:– an existing ECM infrastructure and its usage or;– an organizations ability to successfully implement an ECM solution– Deliverables:

• ECM Assessment Scorecard• ECM Recommendations Document

Recommendations

As-Is ProcessesECM Scorecards

ECM Strategy

A comprehensive analysis and strategic implementation planning for ECM

– Vision, goals, and constraints analysis– Strategic Business Drivers– Vision and budgetary analysis for ECM implementation– Technology Review – Cloud VS On- Premises– ROI Studies for Enterprise ECM– Roadmap for establishing an ECM Competency Center

– Topics covered• Information governance• Information flow - identify roles, business processes, content types, content relationships, supporting technologies, and systems of record • Information security• Information archival• Information retrieval and delivery• Information management

Strategy Deliverables

ECM Roadmap

Roadmap of Business and Technology initiatives prioritizing and aligning for maximum effectiveness

– Vision, goals, and constraints analysis– Analysis of current ECM Program Management practices– Identification of Target ECM Projects with high ROI and strategic business

alignment– Business Process Review (BPR) and Technical Process Review (TPR)– Deliverables:

• Risk Analysis and Recommendations Document• 12-18 month ECM Roadmap

Risk AnalysisRoadmapsRecommendations

Q & A

Daily unique content about content management, user experience, portals and other enterprise information technology solutions across a variety of industries.

Follow Perficient Online

Perficient.com/SocialMedia

Twitter.com/Perficient Facebook.com/Perficient

Cloud ECMLets Un-Complicate ECM

About Perficient

Perficient is a leading information technology consulting firm serving

clients throughout North America.

We help clients implement business-driven technology solutions that

integrate business processes, improve worker productivity, increase

customer loyalty and create a more agile enterprise to better

respond to new business opportunities.

PRFT Profile

Founded in 1997

Public, NASDAQ: PRFT

2010 Revenue of $215 million

20 major market locations throughout North America— Atlanta, Austin, Charlotte, Chicago, Cincinnati, Cleveland,

Columbus, Dallas, Denver, Detroit, Fairfax, Houston, Indianapolis, Minneapolis, New Orleans, Philadelphia, San Francisco, San Jose, St. Louis and Toronto

1,500+ colleagues

Dedicated solution practices

500+ enterprise clients (2010) and 85% repeat business rate

Alliance partnerships with major technology vendors

Multiple vendor/industry technology and growth awards

Perficient brings deep solutions expertise and offers a complete set of flexible services to help clients implement business-driven IT solutions

Our Solutions Expertise & Services

Business-Driven Solutions• Enterprise Portals• SOA and Business Process

Management• Business Intelligence• User-Centered Custom Applications• CRM Solutions• Enterprise Performance

Management• Customer Self-Service• eCommerce & Product Information

Management• Enterprise Content Management• Industry-Specific Solutions• Mobile Technology• Security Assessments

22

Perficient Services End-to-End Solution Delivery IT Strategic Consulting IT Architecture Planning Business Process & Workflow

Consulting Usability and UI Consulting Custom Application Development Offshore Development Package Selection, Implementation

and Integration Architecture & Application Migrations Education

Thank You!