Eckm 2011 hoel_pawlowski_presentation
description
Transcript of Eckm 2011 hoel_pawlowski_presentation
Key Knowledge Sharing Points: Exploring a new concept for studying Crossroads in Global Innovation Projects
Tore HoelOslo and Akershus University College of Applied Sciences
Jan M. PawlowskiUniversity of Jyväskylä
12th European Conference on Knowledge Management Passau, Germany September 2011
The context: International Standardisation
Aim: Contribute to the methods development of standardisation as a design activity
Global innovation & design of "future artefacts"
Danger of breakdown - where & why?
• Where: In establishing new activities, communication, quality of process & product, etc
• Why not? - "Innovative design by committee" has given very few successful standards, and legitimacy is in jeopardy
The Challenge
To identify at which points of the standardisation process knowledge sharing breakdowns occur
Create & validate a theoretical construct that could serve as a analytical lens or tool
We need a construct that...
• ... produces more than flat lists of hurdles managers must consider
• ... identifies which part of the process things can go wrong
• ... is phase- or time-based
KKSP (Key Knowledge Sharing Point), the concept to be tested
Key Knowledge Sharing Point (KKSP) is a stage in a sequence of processes that is critical for the overall project success due to certain barriers or influence factors.
A design process consists of a number of development cycles punctuated by KKSPs
Key Knowledge
Knowledge Sharing
Sharing Point (time/stage/phase)
Methods / theory used
D-S-N model of standardisation (Fomin et al. 2003)
Actor Network Theory
• translation
• black-boxing
Methods & Validation
Prescriptive theorising
Case Study ILegitimacy breakdown in
stakeholder engagement - a national case
Key Knowledge was available, but the Sharing Points and Timing were
not right
Findings Case I
Availability of key knowledge is not in itself enough to make a difference
Knowledge must be found in a strategic sharing point
Case Study IIScoping international
standardisation projects
Timing was right and the opportunity to share,
but the Key Knowledge was not developed
The potential of KKSP
The KKSP construct is useful studying crossroads in global innovation
The first case study showed that Key Knowledge needs to be revisited again and again in order to mobilise the network.
In the second case we observed that even if the network was mobilised (a team was making a proposal) translation of key knowledge was missing
Further research
How to identify and make use of KKSP?
Callon (1986) translation process consisting of Problematisation, Interessement and Enrollment (similarities with the D-S-N model)
Problematisation might be key to further research, focussing on the problematisation and perspective primitive why (why not) as the entry point
Questions? Comments?