ec talkA world of expertise

Spring 2012

The world’s first ever Renewable Heat Incentive is now up, running and open for business.

The £860m scheme is part of the government’s strategy to meet 12% of the UK’s heat from renewables by 2020 by making it financially attractive for industry and businesses to install low carbon heating systems such as ground source heat pumps and solar hot water systems.

Phase 1 of the scheme covers commercial, industrial, public sector and communal residential properties, providing guaranteed quarterly incentive payments for each kWh of renewable heat produced for a 20 year period. Collectively these sectors contribute around 38% of the UK’s carbon emissions and the RHI is expected to increase the number of renewable heat installations in non-domestic buildings to around 126,000 over the lifetime of the scheme. Dimplex has warmly welcomed the scheme. Chris Davis, business development director for Dimplex Renewables said: “The contribution renewable heat can play in helping reach the Government’s environmental targets is finally being recognised; the RHI scheme is a huge boost for the heat pump and solar thermal industries and will help the UK shift away from continued reliance on unsustainable fossil fuels.”

An announcement of the planned changes for phase 2 of the RHI scheme, including plans for the residential sector is expected before the end of March 2012.

RHI is now open for business

MORE INSIDE! | MIS 3005 endorses low temp heat emitters | FiT update | Join the club | Case studies | Product update

Glengarry Castle Hotel receives RHI fundingHaving recently employed Dimplex Expert Installer Partner Ecovision Systems to install two Dimplex SI 37 TE ground source heat pumps, the Glengarry Castle Hotel – recipient of a 2010 Scottish Hotel Award – is among the first UK recipients of RHI payments.The system, which comprises of fifteen 100m boreholes, is set to receive annual payments of around £7425 per year under the RHI scheme, in addition to saving an estimated £7000 in oil costs. The combined RHI payments and fuel cost savings will mean the system pays for itself in just 11 years – sooner if oil prices continue to rise the way they recently have been – as well as netting a tidy tax free profit of around £70,000 over the 20 year RHI period.

• Covers a range of technologies, including ground source heat pumps and solar thermal

• Commercial, public sector, not for profit and communal residential properties eligible

• Ground source heat pump tariff:

• 4.3p/kWh <100kWth

• 3p/kWh >100kWth

• Solar tariff: 8.5p/kWh

Tariffs guaranteed for 20 years, paid quarterly and are index linked

• Installations must be heat metered

• Installations <45kW must be MCS approved

• Installations completed after 15th July 2009 eligible

• Scheme is administered by Ofgem

• Phase 2 expected to include support for domestic installations and air source heat pumps in the non domestic sector

RHI Essentials

All aboard the renewables rollercoasterThe highs and lows of the UK renewables rollercoaster have probably been more pronounced than ever in the last few months. With the Feed In Tariff legal saga, uncertainty over the Renewable Heat Incentive and significant changes to the installer standards for heat pumps, trying to navigate a way through it all has at times felt like trying to nail jelly to the ceiling.

However with the recent announcement from DECC on big plans for solar pv (4 million homes by 2020) and clarity on the future shape of the Feed In Tariffs, hopefully we’ll see some stability return to the pv market, notwithstanding the fact that the new-look tariffs are going to present a challenge to us all in terms of system costs.

With the start of the RHI phase 1, we’ve also seen renewed enthusiasm for renewable heating systems, with enquiry levels for both heat pumps and solar thermal growing strongly. Following our successful heat pump installer seminar series in October, we’ve already completed some excellent projects with our new Air-Eau heat pumps and the signs are that this is set to continue.

The new MCS heat pump installer standard MIS3005 also presents both a challenge and an opportunity for the market. At Dimplex we’ve launched a new service to help installers meet the design and sizing requirements, while our innovation in products such as Air-Eau and SmartRad radiators fit perfectly with the system performance and efficiency levels now placed on installers.

As we eagerly await announcements on phase 2 of the RHI and further plans for RHPP, there will still be plenty more twists and turns to come, but as ever times will be exciting for Dimplex Renewables in the months ahead!

Chris Davis, Business Development Director

CASE STUDy

Low temperature star!New installer guidance for the design of heat pump systems – MIS3005 – is endorsing the use of low temperature heat emitters such as Dimplex SmartRad radiators as the ideal solution.

A key part of the new standard is a Heat Emitter Guide for Domestic Heat Pumps. Heat pump efficiency is optimised at low heating system temperatures and the guide aims to provide installers and end users with an understanding of how selecting an appropriate type of heat emitter can improve heat pump performance through a new TEMPERATURE STAR RATING to indicate how efficient the proposed system is likely to be. Produced by experts from industry trade associations and endorsed by DECC, the guide provides guidance on the suitability of a range of heat emitter types for use with heat pumps, and clearly identifies fan assisted radiators – such as the DIMPLEx SMARTRAD – as an excellent choice. Because they are able to provide high levels of heat at low water flow temperatures, fan assisted radiators are able to score a high Temperature Star Rating for heat pump system efficiency in a wide range of building types. SmartRad’s low thermal mass, controllability, small footprint and easy retrofitting provide a cost effective, energy efficient and practical alternative to underfloor heating and conventional radiators to get the best out of heat pumps – it’s official!

RHPP helps Housing Association install Air-Eau

Tenants at a Shropshire housing association are benefiting from Dimplex air source heat pumps, thanks to funding under the Renewable Heat Premium Payment social housing stream.

The support from the RHPP allowed the housing association to move forward with plans to retrofit Dimplex’s new 6kW Air-Eau heat pumps and EC-Eau cylinders into 30 one and two bedroom properties to provide space heating and domestic hot water as a replacement for the existing heating systems. The decision to refurb was taken primarily to address fuel poverty concerns for the residents, mostly vulnerable over-55s who use alarm pendants and are supported by regular visits from a warden.

The rural off-gas properties didn’t previously have central heating, so new ‘wet’ systems had to be installed, with oversized radiators to ensure comfortable warmth from the low temperature system. Despite a challenging time frame for the completion of the project, the installations went smoothly. Residents stayed in their homes for the duration of the project, so disruption had to be kept to a minimum, but the easy-to-install nature of the new Dimplex Air-Eau range meant that all 30 homes were completed on schedule. The residents are now benefiting from low cost heating and domestic hot water, and initial tenant feedback on the heat pumps has been positive.

Dimplex worked closely with the housing association to secure a share of the £3m RHPP funding made available to the social housing sector in late 2011 and has also supported delivery partner BGC Renewables by providing training and on-site back up prior to and during the installations, which took place during January and February 2012.

Importantly, as the installation is to be monitored for performance by DECC under the RHPP monitoring scheme, Dimplex and BGC worked together to ensure that the specification and installation were fully compliant with the requirements of the new heat pump installer standard MIS3005, several months before the standard became mandatory practice. The monitoring exercise being carried out by DECC will help provide real life feedback of energy savings and running costs to help develop the new RHI phase 2 domestic stream.

Air-Eau is the all new range of air source heat pumps from Dimplex Renewables. With market leading levels of efficiency and performance, ultra low sound emissions and ease of installation, Air-Eau represents the most advanced, efficient and high performance range of air source heat pumps available today.•Inverterdrivencompressor,modulatingheat

output to match demand•Consistentheatoutput,evenatlowambient

air temperatures•OperatingCoPsupto4.7*•“Monobloc”configurationwithintegrated

heating system components for ease and speed of installation

•Fourmodeloptionsavailable,rangingfrom 6 – 16kW outputs

•Availableaspackagedsolutions withDimplexEC-Eauheatpump cylinders and SmartRad fan assisted radiators

The perfect heat pump.

It’s all in the packTo make heat pump design and specification for domestic installations more straightforward, Dimplex offer a set of complete system packages designed to suit a wide range of heating and hot water applications.

Ideal for both new-build and retro-fit projects, our packages combine the benefits of the high efficiency Air-Eau heat pumps with purposed designed EC-Eau “heat-pump ready” unvented hot water cylinders (with integrated buffer tanks for space saving and efficiency) plus all the necessary controls and ancillaries. The packages can also be combined with our SmartRad radiators for a wholly integrated, high-efficiency, low-carbon heating solution.

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=

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The complete heating/hot water solution

Package 11 Heating zone and DHW

(with combined buffer and DHW cylinder)

Package 31 Heating zone with

buffer tank

Package 21 Heating zone and DHW (with seperate buffer and

DHW cylinder)

Air-Eau packages

To optimise the benefits of Dimplex Air-Eau heat pumps, we offer complete system packages designed to suit a wide range of domestic heating and hot water applications. All our packages are ideal for both new and existing homes, and each combines the benefits of high-efficiency Dimplex Air-Eau heat pumps with purpose-designed Dimplex EC-Eau ‘heat pump-ready’ hot water cylinders (with integrated buffer tanks for space saving and efficiency) plus all the necessary controls and ancillaries. The packages may also be combined with your choice of SmartRad radiator for a wholly integrated, high-efficiency and low-carbon heating solution.

EC-Eau cylinders

Dimplex EC-Eau stainless steel cylinders are designed specifically to deliver mains pressure hot water from heat pump systems. They are supplied with carefully sized, high surface area heat exchangers. This ensures maximum heat transfer between the heat pump and the stored water for optimal efficiency and running costs. Packages are available with 125, 150 or 210 litre capacity options and all cylinders include an integrated 75 litre buffer tank as standard. A mandatory requirement for all Dimplex heat pumps, this ensures efficient defrosting and compressor optimisation. To minimise internal space requirements, the buffer is cleverly incorporated – and thermally separated – on top of the cylinder.

Environmental sensitivity and efficient performance are key attributes of EC-Eau. The range boasts 60mm of low Global Warming Potential (GWP) insulation foam and innovative features throughout to reduce heat loss. All inner components are made using 100% recyclable stainless steel, while the sleek black, hard-wearing outer shell is manufactured from recycled materials. EC-Eau cylinders are supplied with expansion vessel, all necessary safety devices and built-in 3kW immersion heaters. Plus, being stainless steel, the cylinders come with a full 25-year warranty.

SmartRad radiatorsDimplex SmartRad wall-mounted fan convector radiators provide a controllable, responsive and energy-efficient alternative to underfloor heating, and are the perfect complement to Dimplex air source heat pump packages. SmartRad radiators contain only 5% of the water volume of a conventional steel radiator. This low thermal mass means they can heat up faster and react more responsively to changes in room temperature. The result: improved control, comfort and energy saving. This makes SmartRad ideal for retrofit installations in place of conventional radiators or in new buildings either instead of, or in conjunction with, underfloor heating.

The perfect heat pump

partner.

Dimplex SmartRad fan assisted radiators are designed specifically for use with low temperature heating systems – such as heat pumps, to provide a cost effective, energy efficient and practical alternative to underfloor heating or conventional radiators.•Highoutputsatwaterflowtemperatures

aslowas40°C,helpingtooptimiseheatpumpefficiency

•Ultralowwatercontent,meaningfastresponseand reduced energy consumption

•Easytoinstallfornewbuildorretro-fit•Individualroombyroomtimeand

temperature control•Choiceofattractivedesigns,

including metal or glass fronts

Dimplex continues its winning ways!

The ambitious retrofit of ground source heat pumps at Castle Howard has been so well received that it was a winner at both events, whilst Dimplex Expert Installer Partner Azure was the winner of the Air Source Installer category at the Renewables Roadshow.

At the time of printing, Dimplex has also been short-listed for an H & V Award – can we make it three in a row!

A luxurious hotel and leisure club in Ireland’s beautiful County Wexford is using Dimplex heat pumps and SmartRad heaters in an ambitious project to meet the buildings’ entire heating and hot water requirement from renewable sources.

The large-scale project at the four-star Riverside Park Hotel is powered by three Dimplex LA 60 TU air source heat pumps, with a combined output of 180kW, and was designed and installed by Geothermal Solar. Savings achieved on fuel bills so far give an anticipated payback period of under five years.

The heat pump system provides energy for 110 SmartRad radiators in the 60 bedrooms and the public areas of the hotel, and also meets the domestic hot water requirement for the hotel and leisure centre. Also in the leisure centre, the heat pumps provide underfloor heating and warm the jacuzzi and 20m swimming pool.

Unusually, the three heat pumps are mounted on an exterior wall at the rear of the building, and have been custom painted to reduce visual impact. A dedicated plant room houses a 1000-litre buffer tank and other key elements of the system, and a live monitoring and control system from the hotel to Geothermal Solar’s offices allows system parameters to be changed remotely, in order to constantly optimise CoPs.

The SmartRad heaters, specified in stylish black glass in the public areas and white in the bedrooms, operate extremely efficiently at a low temperature of 35°C, while to ensure a high level of comfort for guests, each heater has individual thermostatic control. The low flow temperature allows the heat pumps to operate at maximum efficiency, delivering system CoPs of up to 3.2 when meeting all hotel and leisure centre space heating requirements and providing DHW throughout at 50°C.

CASE STUDy CASE STUDy

Fast Track to Green Energy for ConsumersThere’s now a fast track to the truth about green energy choices for homeowners, thanks to the launch of mygreenheating, a new online consumer guide from Dimplex.

The online guide is designed to be a single place where consumers can find simple answers to all their questions about heat pumps and solar thermal.

As well as covering types of products and their benefits, the guide provides important information on grants and other financial support available as well as a special interactive calculator to help visitors work out savings over their current system, in terms of cash and carbon.

Visitors can also find details of their local accredited installers and even ask for a no-obligation quote from up to three approved installers who cover their area.

Following its success at last year’s National Heat Pump Awards, Dimplex Renewables has gone on to win two awards at the inaugural Renewables Roadshow.

Dimplex heat pumps and SmartRad – the perfect combinationSoar Chapel in Merthyr Tydfil is a listed building dating from the 1840s and a six-year, £1.4 million project has now re-established it as a thriving centre for the local community. In a technically challenging project, the centre is now heated by two Dimplex ground source heat pumps, combined with SmartRad fan convectors and underfloor heating.

In addition to a unique underfloor heating system built into the stage, eight SmartRad heaters are located around the auditorium, providing additional warmth to keep the audience comfortable on even the coldest days. The heaters give excellent performance at flow temperatures as low as 40°C, optimising the CoP of the heat pump system reducing running costs and CO2 emissions.

An SI 37 TE was specified to heat the main part of the building with six 100-metre boreholes drilled under the car park. The vestry, bookshop and other parts of the building are warmed by an SI 30 TE, drawing heat from a further five 100-meter boreholes. The two heat pumps are linked into one operating system, to give control over the whole facility from one point, and a ventilation system recycles the heat.

Dave Tucker, from Expert Installer Partner WDS Green Energy says:

“Keeping the centre’s heating on over the winter using the old gas boiler system was costing up to £200 every week, so tackling running costs was high priority. The heating also had to be reliable, since in the valleys the weather can be very raw. The recent severe winters have seen temperatures drop as low as minus 15°C, but we knew the Dimplex units would easily be able to handle that.”

5 year payback for hotel

Located on the 55,000sqft roofspace of the Waterlooville-based cosmetics manufacturer, 906 Dimplex modules contribute a 208kWp output.

The scheme is thought to be one of the UK’s largest zero capital projects through a 25 year lease agreement with energy specialists Anesco Asset Management and the excess energy generated will be sold back into the National Grid by Anesco, using the Government’s Feed in Tariffs scheme which is designed to encourage energy savings.

The installation and maintenance of the panels is also being provided by Anesco, and the scheme was completed and switched on within just eleven weeks of the agreement being signed.

The busy factory produces cosmetics for retailers including Tesco, Body Shop and Waitrose and is fully committed to sustainability.

In fact, the latest solar PV project helped Karen Taylor, the firm’s quality and environmental manager to scoop a top industry accolade.

She won the ‘Environmental Manager of the year’ title at the prestigious National Environment and Energy Awards.

“We’re very committed to reducing our carbon footprint but like any business we’re looking for innovative ways to minimise capital spends. This is the ideal solution for us as there was minimal capital outlay in our roof lease agreement which also makes more of its natural potential, putting the energy back into the grid and of course providing us with substantial energy savings,” she said.

DIMPLEx HELPS MAKE UP 25% ENERGy SAVINGS FOR HAMPSHIRE COSMETICS

More Watts for your Wonga with Dimplex Solar PVDimplex launched its solar PV kits in 2010 and is staying ahead of the game in this fast moving market with the inclusion of a new high efficiency 240W module, with market leading ten year warranty and certification for salt mist and ammonia, to their standard kits.

The new modules have a surface area of 1.6m2, which is greater than most modules available and with a positive output tolerance of

-0%-+3% deliver a minimum output of 240Wp. Coupled with the high conversion efficiency of 14.75%, ensures our new modules deliver more energy per square meter and therefore more energy for your money. The module’s 10 year warranty, salt mist and ammonia certifications give peace of mind that the panels will last and that they will be protected wherever the installation may be, either in exposed coastal locations or surrounded by farms and exposed to chemicals in the air.

Dimplex kits, which range from 1.44-3.84kWp output and contain everything required for installation, have also been further enhanced by the inclusion of a range of G83 and/or G59 compliant inverters from Power-One with 10 year warranty. Employing MCS-

CASE STUDy

Helena Partnerships PV ProjectMerseyside Registered Provider, Helena Partnerships, is tackling tenant fuel poverty – thanks to photovoltaic (PV) panels from Dimplex.

The Helena Partnerships project involved fitting PV panels to a total of forty one 1950’s and 1960’s homes, varying in size from one-bedroom bungalows to larger family homes, with the primary aim of achieving reductions in residents’ fuel bills.

After surveying each of the properties, Dimplex’s renewables team put together individual designs, ranging in size from six to twelve panels. In some cases the homes’ electrics also needed upgrading, and the whole installation was carried out by Helena Partnerships’ own Propertycare division. Helena Partnerships was the first housing association in the UK to gain the Micro-generation Certification Scheme accreditation.

The project was completed prior to the Feed-in Tariff changes, so not only do residents benefit from free electricity, Helena Partnerships has also been able to invest the revenue earned from the higher rate tariff in further renewable technology projects.

For further information about Helena Partnerships visit www.helenapartnerships.co.uk or contact Helena One Call on 01744 63 73 83

Saving

78,625 miles of carbon at Head Office!Dimplex’s own solar PV system has now saved 25,191kg of CO2! That’s the equivalent of driving a family car around the equator more than 3 times!

10 YEAR GUARANTEE

accredited components, our kits are eligible for feed-in tariff payments when properly installed by an MCS-accredited installer and are ideal for both new build and retrofit projects.

Dimplex also offer a design service for applications that cannot be catered for by our standard kits, providing bespoke solutions including freestanding systems, large highoutput systems, different roof types and areas with high wind/snow loads.

CASE STUDy

FiT UPDATE

The Government has announced its planned changes to the solar pv Feed In Tariffs. From the 1st April, all systems under 4kW installed after 3rd March will see the tariff rate reduced from 43.3p/kWh to 21p/kWh, with larger systems also seeing a tariff rate reduction. This change follows a Government consultation to reduce solar PV Feed In Tariffs to a sustainable level, in line with decreasing pv panel costs.

From 1st April 2012, any building wishing to benefit from a new pv installation will need to achieve a minimum level D Energy Performance Certificate rating, generators who can’t demonstrate this will receive a tariff of just 9p/kWh, although it has been recently confirmed that the energy savings from proposed pv system itself contribute towards the requirements of the EPC.

Other changes to the FiT include a new lower rate for “multi-installations”, where an individual or company receives payments for 25 or more pv nstallations. This is aimed at curtailing the rapid rise of “pv-for-free” schemes that have been absorbing a high proportion of the FiT budget. Alongside these changes, a further

consultation has been announced on proposed tariffs post July 2012. The proposal is for tariffs to “degress” on a regular basis in order to keep the FiT scheme within its overall budget and in line with falling equipment costs. It is proposed that the July rate will be set between 16.5p/kWh and 13.6p/kWh, depending on uptake levels throughout March and April.Despite these significant cuts in the Feed In Tariff rates, Climate Change Minister Greg Barker has set an ambitious target for the UK’s solar industry, pledging to grow installation capacity from the current 1GW to 22GW by 2020 – the equivalent of 4 million domestic systems.

Dimplex solar photovoltaic (PV) panels have been installed at one of the UK’s largest rooftop solar PV installations, in a scheme that’s set to provide energy savings of up to £25,000 a year for Hampshire Cosmetics.

Heat Pump range

• Capacities from 125 to 300 litres• Optimally sized, high surface area

heat exchangers

Heat Pump range with integral buffer

• Capacities from 125 to 210 litres with integral 75 litre buffer tank

• Space saving solution

Combined Heat Pump and Solar Model

• 300 litre capacity• 125 litres dedicated solar volume

Solar Range

• 175l to 300 litre capacities• Indirect (twin coil) and direct (single

coil + immersion) options available

Sustainable Material

• Inner vessel manufactured from premium grade Duplex stainless steel:

• Lightweightyetultrahigh strength and stress/ corrosion resistant, ensuring long cylinder life • 100%recyclable • Noneedforsacrificial anode • 25yearwarranty

• HIPS/ABS outer cladding

• Producedfrom100% recycled material • Hardwearing,flexible and damage resistant

• CFC/HCFC free injected foam insulation

• 60% of all materials (excluding insulation) by volume recycled

Superior OperationalPerformance

• High flow rates for efficient hot water delivery

• Powerfulshowersandfast filling baths

• Corrugated coil construction maximises surface area while maintaining high usable volume

• Light and easy to handle for easy installation

• Surface mounted thermostats and sensors for easy installation and maintenance/replacement

Environmentally SoundPerformance

• Designed for use with renew-able sources of heat produc-tion – heat pumps and solar thermal systems

• Side hot water draw off connection, minimises heat losses through the top of the cylinder

• 60mm of injected polyurethane foam insulation • Exceeds‘CHESS’best practice standards for low heat loss and heat recovery • Completelyvoidfree, including insulation around immersions and thermostats

• Recessed immersion heater and thermostat housings re-duces heat loss

• Large surface area coil for use with heat pumps

• Up to 125l dedicated solar volume (ECS ST models) to maximise use of renewable energy foam insulation

• Supplied complete with inlet safety group and external expansion vessel

• All connections accessible from the front

EC-Eau Heat pump cylinder shown

Mains pressure hot water for renewable systems – with full eco-credentials

Black is the new green – with

Solar Thermal – Easy as 1 2 3Dimplex now gives more choice and flexibility to specifiers working on solar thermal projects with a selection of solar thermal packages based around our brand new collector options.Now offering a choice of high or standard efficiency flat plate or evacuated tube collector types, the packages have been designed to ease the specification process to provide installers with a one stop shop for their domestic hot water needs.Dimplex solar thermal kits are supplied in versatile packages designed around the three elements of the system: the roof kit choice of collector type and roof mounting system; hydraulic pack – pump station, control unit and associated accessories and a choice of dedicated solar cylinder from the highly efficient EC-Eau range.EC-Eau solar cylinders work seamlessly with the full range of Dimplex solar thermal packages and feature a purpose designed solar coil to maximise heat transfer of the generated solar energy to the stored water.

Standard efficiency collector packs are offered in a choice of 1, 2 or 3 collector kits with on roof mounting options for slate or tile or a free-standing option. Roof mounting options are suitable for vertical or horizontal mounting and up to 3 collectors can be connected in series.

High efficiency evacuated tube collector packs are offered in a choice of 20 or 30 tube kits with on roof, facade and flat on ground mounting options for slate or tile. All mounting options are suitable for vertical or horizontal mounting and up to 70 tubes can be connected in series using additional extension kits.

High efficiency collector packs are offered in a choice of 1, 2 or 3 collector kits with on roof and in roof mounting options for slate or tile or a free-standing option. All roof mounting options are suitable for vertical or horizontal mounting and up to 10 collectors can be connected in series using additional extension kits.

Black is the new green – with

SOLC201 Flat Plate Collector

SOLCDF Evacuated Tubes

SOLC220 Flat Plate Collector

Want to know more?

Website – available 24/7 and with the latest news and information from us, simply log on to www.dimplexrenewables.co.uk. As well as detailed product specs, you will find information on case studies, grants, installer training details, literature downloads and news and events.

Literature – if you prefer hard copy information, we have a wide range of product literature available. Brochures can be ordered via our website or by ringing 0845 601 5111.

Personal visit – if you would like a personal visit to discuss the needs of your particular project, simply ring us on 01489 773336 and we will put you in touch with your local business development manager.

Out and about – we can be seen at a number of national and regional events throughout the country, as well as our permanent stand at the National Homebuilding & Renovating Centre, Swindon. Please visit our website for further details.

www.dimplexrenewables.co.uk

A division of the GDC Group, Millbrook House, Grange Drive, Hedge End, Southampton SO30 2DF Telephone: 0845 601 5111.

Northern Ireland – Glen Dimplex NI Ltd, 5 Charlestown Avenue, Charlestown Industrial Estate, Charlestown Road, Portadown, Craigavon, County Armagh BT63 5ZF Telephone: 028 3833 7317.

D1576/0312

Heat pumps, solar hot water and solar electricity are amongst the most efficient, reliable and economical renewable systems available, but only as long as they are properly applied, designed and installed.To deliver the kind of energy and carbon savings we know our renewable solutions are capable of, it is crucial that the highest standards are adhered to at every stage of the process – that is why at Dimplex we only supply to approved installers. Through our Accredited Installer Programme, Dimplex is committed to ensuring quality installations, maximising energy savings and providing customer satisfaction and peace of mind.

If you want to take advantage of the rapidly expanding renewable technologies market join us and become a Dimplex Renewables Installer.

New to installing or the technology – take an industry recognised technology course, followed by a Dimplex product familiarisation training.

Existing MCS accredited installer – take a Dimplex product familiarisation course.

All Dimplex courses are available at our Head Office in Southampton and at various partner training centres aroundthe country, contact us at training@dimplex.co.ukfor course details and dates.

Join our world of expertise Dimplex Supports Installers On New Heat Pump StandardDimplex is helping installers get to grips with the changes to the MCS Installer Standard MIS3005, which came into effect on 1st March.Since January, Dimplex has been running a series of seminars around the country to give installers an overview of the new standard and how it will affect their work. And installers can now take advantage of a new design service, which has been extended to include everything needed for installers to comply with the new MIS3005 standard.

The changes to MIS3005 have been developed by industry to address many of the issues identified by the EST heat pump field trial and aims to ensure heat pump installations achieve the efficiencies that they are capable of by giving guidelines on the specification of the various elements of a system, including heat emitters and ground collectors, as well as the sizing of the heat pump itself.

Rob Mack, technical manager at Dimplex Renewables says “MIS3005 is a positive move for the industry and will help heat pump systems deliver consistently high performance, but we also understand that the technical aspects of the standard can be quite daunting, even for experienced installers. Which is why our new design service has been developed to help installers pull together all the information that now has to be provided.”

MIS3005 requires a detailed heat loss calculation to be carried out, which Dimplex includes as part of its standard quotation. In addition, Dimplex will specify the heat pump to meet the new “100% sizing rule”, as well as calculating the required domestic hot water cylinder. Dimplex will also calculate the Temperature Star Rating according to the Heat Emitter Guide and recommend suitable heat emitters to maximise the efficiency of the system. Finally Dimplex will also provide the installer with the required seasonal efficiency calculation and where requested provide guidance on the ground collector sizing. More information on the Dimplex MIS3005 heat pump design service can be found on our website.

ACCREDITED

INSTALLER

Training updateDimplex has relaunched its Renewables Installer Training programme with a series of new courses and nationwide coverage via 15 partner training centres.

Covering heat pumps, solar thermal and solar PV, the new courses have been written in response to the National Occupational Standards and Qualifications Certification Framework.

Dimplex Training Manager Dale Banks says “The new Dimplex training programme provides greater benefits for customers, by building upon generic industry qualifications.”

Courses available include:

• IntroductiontoRenewables– 1 day

• Domesticairsourceheatpumpinstaller – 1 day

• Groundandairsourceheatpump installer – 2 days

• Solarthermalinstaller–1day• MIS3005–1day• LogicandBPECaccreditedheat

pump installer – 3-5 days