East Valley Partners-January · 2020. 9. 17. · Jul 07 Aug 07 Sept 07 Oct 07 Nov 07 Dec 07 Jan 08...
149
East Valley Operations January 2008 Data reported in February 2008
Transcript of East Valley Partners-January · 2020. 9. 17. · Jul 07 Aug 07 Sept 07 Oct 07 Nov 07 Dec 07 Jan 08...
-
East Valley OperationsJanuary 2008 Data reported in February 2008
-
2
Observations & Issues 4Fixed Route Operations 5Dial-a-Ride Operations 78Maintenance Activities 108Facility Activities 139
Table of Contents
-
3
Significant Highlights
-
4
Operations On-Time Performance Results: Local increased from 93.18% in December 07 to 93.88% in
January 08. Express increased from 97.66% in December 07 to 97.67% in January 08. High Passenger loads continue to occur on Routes 30, 61, 72, 533 and 541. Missed miles decreased from 209.94 in December 07 to 205.17 in January 08. EVDAR ADA on-time increased from 91.60% in December 07 to 91.80% in January 08.
Maintenance Vehicle cleanliness remained at 98% in January 08. Compliance with the preventive maintenance schedule increased from 95% in December 07 to
99% in January 08. Unscheduled maintenance decreased from 40% in December 07 to 29% in January 08.
Observations & Issues
-
5
Fixed Route Operations
-
6
Fixed Route Performance ResultsJanuary 2008
A-Level B-Level C-Level D-Level F-Level
January
Results January GradeOn-Time
% of trips operated on time
Local 95% + 92% - 94.9% 89% - 91.9% 86% - 88.9%
-
7
Fixed Route-Total Passenger Boardings
050,000
100,000150,000
200,000250,000300,000
350,000400,000
450,000500,000
550,000600,000650,000
700,000750,000
800,000850,000
Pa
sse
ng
er
Bo
ard
ing
s
Total 532,234 646,108 624,066 789,680 711,816 472,515 605,739 0 0 0 0 0
Local 502,021 611,041 594,693 749,493 675,817 450,090 566,264 0 0 0 0 0
Express 30,213 35,067 29,373 40,187 35,999 22,425 39,475 0 0 0 0 0
Jul 07 Aug 07 Sep 07 Oct 07 Nov 07 Dec 07 Jan 08 Feb 08 Mar 08 Apr 08 May 08 Jun 08
-
8
Fixed Route Service Summary
400,000
450,000
500,000
550,000
600,000
650,000
700,000
750,000
800,000
850,000
Passenger
Board
ings
FY 07 450,653 563,713 529,464 575,540 593,378 527,263 558,074 550,906 612,671 615,403 621,857 581,575
FY 08 532,034 646,108 624,066 789,680 711,812 472,515 605,739 0 0 0 0 0
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
9
Total Local Boardings
0
20,000
40,000
60,000
80,000
100,000
120,000
140,000
160,000
180,000
200,000
Pa
sse
ng
er
Bo
ard
ing
s
Jul 07 76,343 114,954 120,282 65,606 18,192 33,149 26,979 11,535 6,772 13,799 14,210
A ug 07 91,910 136,764 146,453 84,396 22,670 39,443 32,610 10,396 7,337 16,459 22,603
Sept 07 84,060 133,623 150,307 80,595 22,798 37,786 29,769 9,332 8,104 15,333 22,986
Oc t 07 110,981 166,943 177,439 98,047 29,451 47,655 37,678 14,491 11,570 24,632 30,606
Nov 07 99,136 152,566 160,882 89,776 23,531 40,534 34,035 13,909 10,560 21,872 29,013
Dec 07 66,758 101,682 107,284 58,554 15,460 27,531 21,999 9,958 7,100 14,583 19,181
Jan 08 86,995 125,558 140,353 72,294 19,522 33,014 26,833 10,878 9,061 16,898 24,858
Feb 08 0 0 0 0 0 0 0 0 0 0 0
Mar 08 0 0 0 0 0 0 0 0 0 0 0
A pr 08 0 0 0 0 0 0 0 0 0 0 0
May 08 0 0 0 0 0 0 0 0 0 0 0
Jun 08 0 0 0 0 0 0 0 0 0 0 0
30 61 72 81 96 104 112 120 128 136 156
-
10
Total Express Boardings
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
9,000
10,000
11,000
Passenger
Board
ings
Jul 07 1,725 1,183 5,901 3,741 6,692 25 3,591 7,355
A ug 07 1,872 1,442 6,945 4,775 8,038 19 4,182 7,794
Sept 07 1,671 1,121 5,690 3,937 6,298 0 3,429 7,227
Oct 07 2,088 1,662 7,469 5,024 8,343 0 4,617 10,984
Nov 07 1,763 1,425 6,442 4,447 7,818 0 4,330 9,773
Dec 07 1,204 837 3,804 3,145 4,975 0 2,435 6,025
Jan 08 1,948 1,570 7,856 5,290 8,788 0 4,783 9,240
Feb 08 0 0 0 0 0 0 0 0
Mar 08 0 0 0 0 0 0 0 0
A pr 08 0 0 0 0 0 0 0 0
May 08 0 0 0 0 0 0 0 0
Jun 08 0 0 0 0 0 0 0 0
510 512 531 532 533 534 540 541
-
11
Chandler Monthly Boardings Comparison
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
Mo
nth
To
talB
oa
rdin
gs
Jan 07 9,038 2,894 6,302 8,902 11,009 428 1,935
Jan 08 11,285 3,088 6,027 7,249 12,888 243 1,663
72 81 104 112 156 540 541
-
12
Chandler Boardings - Year to Date Comparison
0
20,000
40,000
60,000
80,000
100,000
120,000
Tota
lBoard
ings
FY07 71,456 19,206 44,042 52,766 68,691 2,215 12,995
FY08 98,404 28,084 56,761 67,886 111,362 2,853 15,962
72 81 104 112 156 540 541
-
13
Route 72- Chandler
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
18,000
20,000
Passenger
Board
ings
Weekday 8,325 13,301 11,258 15,907 14,370 9,071 9,200 0 0 0 0 0
Saturday 981 1,218 2,735 1,709 1,467 1,227 825 0 0 0 0 0
Sunday 808 910 1,323 1,065 1,106 986 612 0 0 0 0 0
Total 10,114 15,429 15,316 18,681 16,943 11,285 10,636 0 0 0 0 0
Jul 07 Aug 07 Sept 07 Oct 07 Nov 07 Dec 07 Jan 08 Feb 08 Mar 08 Apr 08 May 08 Jun 08
-
14
Route 81- Chandler
0
1,000
2,000
3,000
4,000
5,000
6,000
To
talB
oa
rdin
gs
FY07 2,163 2,595 2,416 3,330 3,069 2,739 2,894 2,609 2,851 2,883 3,204 2,503
FY08 2,663 4,690 4,138 5,459 5,005 3,088 3,042 0 0 0 0 0
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
15
Route 104 - Chandler
0
2,000
4,000
6,000
8,000
10,000
12,000
Tota
lBoard
ings
FY07 6,188 6,758 5,701 6,056 6,726 6,311 6,302 7,171 7,891 7,942 8,367 7,425
FY08 6,491 9,057 8,820 10,814 9,189 6,027 6,362 0 0 0 0 0
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
16
Route 112- Chandler
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000T
ota
lBoard
ings
FY07 6,319 7,448 6,741 7,533 8,668 7,155 8,902 7,801 9,031 10,147 11,138 9,242
FY08 8,983 10,636 9,540 12,415 11,215 7,249 7,849 0 0 0 0 0
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
17
Route 156- Chandler
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
18,000
20,000
22,000
24,000
Passenger
Board
ings
Weekday 9,598 13,866 13,465 17,986 16,475 10,461 14,475 0 0 0 0 0
Saturday 426 835 1,412 1,531 1,668 1,389 1,233 0 0 0 0 0
Sunday 330 574 995 1,138 1,403 1,038 1,064 0 0 0 0 0
Total 10,354 15,275 15,872 20,655 19,546 12,888 16,772 0 0 0 0 0
Jul 07 Aug 07 Sept 07 Oct 07 Nov 07 Dec 07 Jan 08 Feb 08 Mar 08 Apr 08 May 08 Jun 08
-
18
Route 540 - Chandler
0
100
200
300
400
500
600
700
Tota
lBoard
ings
FY07 335 312 268 330 284 258 428 282 353 404 566 377
FY08 329 417 369 461 432 243 602 0 0 0 0 0
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
19
Route 541 - Chandler
0
500
1,000
1,500
2,000
2,500
3,000
3,500
Tota
lBoard
ings
FY07 1,587 2,160 1,623 2,045 1,987 1,658 1,935 1,682 1,941 2,261 2,591 2,493
FY08 2,131 2,151 1,770 3,031 2,697 1,663 2,520 0 0 0 0 0
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
20
Gilbert Monthly Boardings Comparison
0
500
1,000
1,500
2,000
2,500
3,000
3,500
4,000
4,500
Month
Tota
lBoard
ings
Jan 07 4,036 0 757
Jan 08 3,959 1,957 3,921
136 156 531
-
21
Gilbert Boardings - Year to Date Comparison
0
5,000
10,000
15,000
20,000
25,000
30,000
35,000
40,000
Tota
lBoard
ings
FY07 26,912 0 5,200
FY08 34,890 11,535 9,559
136 156 531
-
22
Route 136 - Gilbert
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
Passenger
Board
ings
Weekday 2,638 4,378 4,187 6,707 5,911 3,808 3,695 0 0 0 0 0
Saturday 327 579 434 701 670 591 264 0 0 0 0 0
Total 2,965 4,957 4,621 7,408 6,581 4,398 3,959 0 0 0 0 0
Jul 07 Aug 07 Sept 07 Oct 07 Nov 07 Dec 07 Jan 08 Feb 08 Mar 08 Apr 08 May 08 Jun 08
-
23
Route 156- Gilbert
0
500
1,000
1,500
2,000
2,500
3,000
Passenger
Board
ings
Weekday 257 1,574 1,223 2,053 1,881 1,194 1,652 0 0 0 0 0
Saturday 16 117 101 215 234 195 173 0 0 0 0 0
Sunday 0 44 32 140 173 128 131 0 0 0 0 0
Total 273 1,735 1,356 2,408 2,288 1,518 1,957 0 0 0 0 0
Jul 07 Aug 07 Sept 07 Oct 07 Nov 07 Dec 07 Jan 08 Feb 08 Mar 08 Apr 08 May 08 Jun 08
-
24
Route 531 - Gilbert
0
200
400
600
800
1,000
1,200
1,400
To
talB
oa
rdin
gs
FY07 597 829 804 765 751 697 757 646 691 822 1,198 1,176
FY08 867 1,106 843 1,190 1,026 606 1,005 0 0 0 0 0
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
25
Mesa Monthly Boardings Comparison
0
5,000
10,000
15,000
20,000
25,000
30,000
35,000
40,000
45,000
50,000
Month
Tota
lBoard
ings
Jan 07 42,941 42,461 18,087 26,817 21,538 10,137 7,941 13,305 0 2,212 2,136 3,306 1,663
Jan 08 44,403 41,681 19,522 26,652 18,984 10,878 9,061 12,939 947 2,930 2,622 4,734 2,166
30 61 96 104 112 120 128 136 156 531 532 533 541
-
26
Mesa Boardings – Year to Date Comparison
0
50,000
100,000
150,000
200,000
250,000
300,000
350,000
Tota
lBoard
ings
FY07 300,196 291,582 134,304 204,076 133,214 65,947 52,971 82,801 0 13,091 13,284 20,378 9,536
FY08 308,990 314,248 151,624 202,351 141,686 80,499 60,504 88,686 5,866 17,462 15,550 29,213 15,157
30 61 96 104 112 120 128 136 156 531 532 533 541
-
27
Route 30 - Mesa
0
4,000
8,000
12,000
16,000
20,000
24,000
28,000
32,000
36,000
40,000
44,000
48,000
52,000
56,000
Passenger
Board
ings
Weekday 35,164 41,035 34,723 48,762 43,676 28,323 39,753 0 0 0 0 0
Saturday 4,528 4,833 5,695 6,854 5,927 5,068 4,649 0 0 0 0 0
Total 39,692 45,868 40,418 55,616 49,603 33,391 44,403 0 0 0 0 0
Jul 07 Aug 07 Sept 07 Oct 07 Nov 07 Dec 07 Jan 08 Feb 08 Mar 08 Apr 08 May 08 Jun 08
-
28
Route 61 - Mesa
0
5,000
10,000
15,000
20,000
25,000
30,000
35,000
40,000
45,000
50,000
55,000
60,000
Passenger
Board
ings
Weekday 34,565 41,542 39,625 50,645 45,950 28,929 37,266 0 0 0 0 0
Saturday 4,523 4,844 5,716 5,949 5,367 4,912 4,415 0 0 0 0 0
Total 39,088 46,386 45,341 56,594 51,317 33,841 41,681 0 0 0 0 0
Jul 07 Aug 07 Sept 07 Oct 07 Nov 07 Dec 07 Jan 08 Feb 08 Mar 08 Apr 08 May 08 Jun 08
-
29
Route 96 - Mesa
0
2,500
5,000
7,500
10,000
12,500
15,000
17,500
20,000
22,500
25,000
27,500
30,000
Pa
sse
ng
er
Bo
ard
ing
s
Weekday 16,534 20,591 19,808 26,831 21,297 13,263 17,595 0 0 0 0 0
Saturday 1,658 2,079 2,990 2,620 2,234 2,197 1,927 0 0 0 0 0
Total 18,192 22,670 22,798 29,451 23,531 15,460 19,522 0 0 0 0 0
Jul 07 Aug 07 Sept 07 Oct 07 Nov 07 Dec 07 Jan 08 Feb 08 Mar 08 Apr 08 May 08 Jun 08
-
30
Route 104 - Mesa
0
4,000
8,000
12,000
16,000
20,000
24,000
28,000
32,000
36,000
Passenger
Board
ings
Weekday 24,456 27,788 24,857 33,181 28,197 18,494 24,330 0 0 0 0 0
Saturday 2,202 2,598 4,109 3,660 3,148 3,010 2,322 0 0 0 0 0
Total 26,658 30,386 28,966 36,841 31,345 21,504 26,652 0 0 0 0 0
Jul 07 Aug 07 Sept 07 Oct 07 Nov 07 Dec 07 Jan 08 Feb 08 Mar 08 Apr 08 May 08 Jun 08
-
31
Route 112 - Mesa
0
4,000
8,000
12,000
16,000
20,000
24,000
28,000
Tota
lBoard
ings
FY07 15,024 20,568 17,998 20,215 19,563 18,308 21,538 21,101 22,445 22,922 20,731 19,582
FY08 17,996 21,643 20,229 25,263 22,820 14,750 18,984 0 0 0 0 0
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
32
Route 120 – Mesa
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
Passenger
Board
ings
Weekday 10,276 9,347 7,774 12,972 12,416 8,512 9,736 0 0 0 0 0
Saturday 1,259 1,049 1,558 1,519 1,493 1,446 1,142 0 0 0 0 0
Total 11,535 10,396 9,332 14,491 13,909 9,958 10,878 0 0 0 0 0
Jul 07 Aug 07 Sept 07 Oct 07 Nov 07 Dec 07 Jan 08 Feb 08 Mar 08 Apr 08 May 08 Jun 08
-
33
Route 128 - Mesa
0
2,000
4,000
6,000
8,000
10,000
12,000
Passen
ge
rB
oa
rdin
gs
Weekday 5,701 6,383 6,708 10,248 9,345 5,813 8,073 0 0 0 0 0
Saturday 1,071 954 1,396 1,322 1,215 1,287 988 0 0 0 0 0
Total 6,772 7,337 8,104 11,570 10,560 7,100 9,061 0 0 0 0 0
Jul 07 Aug 07 Sept 07 Oct 07 Nov 07 Dec 07 Jan 08 Feb 08 Mar 08 Apr 08 May 08 Jun 08
-
34
Route 136 - Mesa
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
18,000
Passenger
Board
ings
Weekday 9,451 10,278 9,280 15,747 13,878 8,939 11,764 0 0 0 0 0
Saturday 1,383 1,224 1,432 1,477 1,413 1,245 1,175 0 0 0 0 0
Total 10,834 11,502 10,712 17,224 15,291 10,185 12,939 0 0 0 0 0
Jul 07 Aug 07 Sept 07 Oct 07 Nov 07 Dec 07 Jan 08 Feb 08 Mar 08 Apr 08 May 08 Jun 08
-
35
Route 156 - Mesa
0
200
400
600
800
1,000
1,200
1,400
1,600
Pa
sse
ng
er
Bo
ard
ing
s
Weekday 0 940 1,039 1,177 1,078 685 947 0 0 0 0 0
Saturday 0 65 218 114 124 103 92 0 0 0 0 0
Sunday 0 73 60 88 108 80 82 0 0 0 0 0
Total 0 1,078 1,317 1,379 1,310 868 1,121 0 0 0 0 0
Jul 07 Aug 07 Sept 07 Oct 07 Nov 07 Dec 07 Jan 08 Feb 08 Mar 08 Apr 08 May 08 Jun 08
-
36
Route 531 - Mesa
0
500
1,000
1,500
2,000
2,500
3,000
3,500
Tota
lBoard
ings
FY 07 1,466 2,060 1,673 1,980 1,959 1,741 2,212 1,911 2,261 2,303 2,630 3,008
FY 08 2,334 2,775 2,340 2,986 2,576 1,521 2,930 0 0 0 0 0
Jul A ug Sep Oct Nov Dec Jan Feb Mar A pr May Jun
-
37
Route 532 - Mesa
0
500
1,000
1,500
2,000
2,500
Tota
lBoard
ings
FY07 1,551 2,289 1,793 1,885 1,942 1,688 2,136 1,838 1,913 2,086 2,394 2,183
FY08 1,843 2,491 2,013 2,621 2,320 1,641 2,622 0 0 0 0 0
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
38
Route 533 - Mesa
0
1,000
2,000
3,000
4,000
5,000
6,000
Tota
lBoard
ings
FY07 2,553 3,125 2,519 3,142 3,045 2,688 3,306 2,969 3,300 3,509 3,838 3,427
FY08 3,645 4,778 3,493 4,959 4,647 2,957 4,734 0 0 0 0 0
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
39
Route 541 - Mesa
0
500
1,000
1,500
2,000
2,500
3,000
Tota
lBoard
ings
FY07 1,055 1,473 1,159 1,546 1,381 1,259 1,663 1,700 1,560 1,503 1,701 1,822
FY08 1,897 2,052 1,991 2,892 2,573 1,586 2,166 0 0 0 0 0
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
40
Scottsdale Monthly Boardings Comparison
0
10,000
20,000
30,000
40,000
50,000
60,000
Mo
nth
To
talB
oa
rdin
gs
Jan 07 48,607 23,991 246 123
Jan 08 57,334 25,360 1,948 1,570
72 81 510 512
-
41
Scottsdale Boardings – Year to Date Comparison
0
50,000
100,000
150,000
200,000
250,000
300,000
350,000
400,000
Tota
lBoard
ings
FY07 342,946 158,592 246 123
FY08 384,024 183,210 11,377 8,278
72 81 510 512
-
42
Route 72 - Scottsdale
0
10,000
20,000
30,000
40,000
50,000
60,000
70,000
Passenger
Board
ings
Weekday 41,666 45,899 42,494 54,893 49,590 31,304 47,644 0 0 0 0 0
Saturday 4,177 4,978 6,765 6,985 5,993 5,015 5,530 0 0 0 0 0
Sunday 5,202 3,682 5,284 4,305 4,470 3,988 4,161 0 0 0 0 0
Total 51,045 54,559 54,543 66,183 60,053 40,306 57,334 0 0 0 0 0
Jul 07 Aug 07 Sept 07 Oct 07 Nov 07 Dec 07 Jan 08 Feb 08 Mar 08 Apr 08 May 08 Jun 08
-
43
Route 81-Scottsdale
0
4,000
8,000
12,000
16,000
20,000
24,000
28,000
32,000
Passenger
Board
ings
Weekday 20,994 24,559 21,991 28,586 26,211 16,170 22,273 0 0 0 0 0
Saturday 1,780 1,701 1,801 2,039 1,721 1,670 1,801 0 0 0 0 0
Sunday 1,832 1,229 1,659 1,292 1,306 1,309 1,285 0 0 0 0 0
Total 24,606 27,489 25,451 31,917 29,238 19,149 25,360 0 0 0 0 0
Jul 07 Aug 07 Sept 07 Oct 07 Nov 07 Dec 07 Jan 08 Feb 08 Mar 08 Apr 08 May 08 Jun 08
-
44
Route 510- Scottsdale
Tota
lBoard
ings
0
200
400
600
800
1,000
1,200
1,400
1,600
1,800
2,000
2,200
FY07 0 0 0 0 0 0 246 738 730 813 971 898
FY08 831 1,872 1,671 2,088 1,763 1,204 1,948 0 0 0 0 0
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
45
Route 512- Scottsdale
Tota
lBoard
ings
0
250
500
750
1,000
1,250
1,500
1,750
FY07 0 0 0 0 0 0 123 277 357 342 341 404
FY08 221 1,442 1,121 1,662 1,425 837 1,570 0 0 0 0 0
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
46
Tempe Monthly Boardings Comparison
100
10,100
20,100
30,100
40,100
50,100
60,100
70,100
80,100
Mo
nth
To
talB
oa
rdin
gs
Jan 07 31,410 40,849 61,444 41,561 334 1,001
Jan 08 32,474 40,339 72,382 43,892 410 1,406
30 61 72 81 532 540
-
47
Tempe Boardings – Year to Date Comparison
0
50,000
100,000
150,000
200,000
250,000
300,000
350,000
400,000
450,000
500,000
Tota
lBoard
ings
FY07 225,562 257,583 441,806 284,545 1,704 4,897
FY08 237,443 288,359 520,572 337,974 2,229 6,933
30 61 72 81 532 540
-
48
Route 30 - Tempe
0
5,000
10,000
15,000
20,000
25,000
30,000
35,000
40,000
45,000
Passenger
Board
ings
Weekday 23,418 32,040 29,914 38,074 34,102 22,115 29,392 0 0 0 0 0
Saturday 2,794 2,866 4,209 4,064 3,514 3,005 2,532 0 0 0 0 0
Sunday 932 741 927 744 748 763 550 0 0 0 0 0
Total 27,144 35,647 35,050 42,882 38,364 25,882 32,474 0 0 0 0 0
Jul 07 Aug 07 Sept 07 Oct 07 Nov 07 Dec 07 Jan 08 Feb 08 Mar 08 Apr 08 May 08 Jun 08
-
49
Route 61 - Tempe
0
10,000
20,000
30,000
40,000
50,000
Passenger
Board
ings
Weekday 29,082 36,503 33,019 44,502 40,377 25,421 34,473 0 0 0 0 0
Saturday 3,333 3,733 4,343 4,586 4,137 3,787 3,617 0 0 0 0 0
Sunday 2,541 1,901 3,358 2,358 2,663 2,377 2,250 0 0 0 0 0
Total 34,956 42,137 40,720 51,446 47,177 31,584 40,339 0 0 0 0 0
Jul 07 Aug 07 Sept 07 Oct 07 Nov 07 Dec 07 Jan 08 Feb 08 Mar 08 Apr 08 May 08 Jun 08
-
50
Route 72 - Tempe
0
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
Passenger
Board
ings
Weekday 48,577 66,516 67,415 79,551 71,866 45,365 61,556 0 0 0 0 0
Saturday 5,265 5,936 7,183 8,330 7,147 5,980 6,314 0 0 0 0 0
Sunday 5,281 4,013 5,850 4,694 4,873 4,348 4,513 0 0 0 0 0
Total 59,123 76,465 80,448 92,575 83,886 55,693 72,382 0 0 0 0 0
Jul 07 Aug 07 Sept 07 Oct 07 Nov 07 Dec 07 Jan 08 Feb 08 Mar 08 Apr 08 May 08 Jun 08
-
51
Route 81 - Tempe
0
5,000
10,000
15,000
20,000
25,000
30,000
35,000
40,000
45,000
50,000
55,000
60,000
65,000
Passenger
Board
ings
Weekday 33,451 46,761 44,411 54,429 49,907 30,788 39,679 0 0 0 0 0
Saturday 2,719 3,421 3,549 4,102 3,462 3,361 2,544 0 0 0 0 0
Sunday 2,167 2,035 3,046 2,140 2,164 2,169 1,670 0 0 0 0 0
Total 38,337 52,217 51,006 60,671 55,533 36,317 43,892 0 0 0 0 0
Jul 07 Aug 07 Sept 07 Oct 07 Nov 07 Dec 07 Jan 08 Feb 08 Mar 08 Apr 08 May 08 Jun 08
-
52
Route 532 - Tempe
Tota
lBoard
ings
0
50
100
150
200
250
300
350
400
450
FY07 193 245 205 214 239 274 334 271 260 306 350 312
FY08 313 346 246 364 322 228 410 0 0 0 0 0
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
53
Route 540 - Tempe
Tota
lBoard
ings
0
200
400
600
800
1,000
1,200
1,400
FY07 589 702 546 686 731 642 1,001 787 733 701 918 1,015
FY08 886 1,017 856 1,123 1,053 592 1,406 0 0 0 0 0
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
54
Phoenix Monthly Boardings Comparison
0
10,000
20,000
30,000
40,000
50,000
Month
Tota
lBoard
ings
Jan 07 9,778 44,099 6,030 487 98 2,720 2,080 2,575 2,137 3,454
Jan 08 10,119 43,538 5,008 1,112 950 3,921 2,258 4,054 2,775 4,554
30 61 156 510 512 531 532 533 540 541
-
55
Phoenix Boardings – Year to Date Comparison
0
50,000
100,000
150,000
200,000
250,000
300,000
350,000
Tota
lBoard
ings
FY07 60,021 243,786 26,519 0 0 18,015 11,964 18,348 13,301 22,449
FY08 69,750 329,483 33,488 6,635 6,156 20,002 12,580 21,739 17,581 27,278
30 61 156 510 512 531 532 533 540 541
-
56
Route 30 - Phoenix
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
Passenger
Board
ings
Weekday 8,556 9,524 7,516 11,317 10,136 6,573 9,233 0 0 0 0 0
Saturday 729 699 768 993 859 735 714 0 0 0 0 0
Sunday 222 172 308 173 174 177 172 0 0 0 0 0
Total 9,507 10,395 8,592 12,483 11,169 7,485 10,119 0 0 0 0 0
Jul 07 Aug 07 Sept 07 Oct 07 Nov 07 Dec 07 Jan 08 Feb 08 Mar 08 Apr 08 May 08 Jun 08
-
57
Route 61 - Phoenix
0
10,000
20,000
30,000
40,000
50,000
60,000
Passenger
Board
ings
Weekday 33,858 41,637 38,279 50,762 46,056 28,996 37,375 0 0 0 0 0
Saturday 3,734 4,221 5,255 5,186 4,679 4,282 3,673 0 0 0 0 0
Sunday 3,318 2,383 4,028 2,955 3,337 2,978 2,490 0 0 0 0 0
Total 40,910 48,241 47,562 58,903 54,072 36,256 43,538 0 0 0 0 0
Jul 07 Aug 07 Sept 07 Oct 07 Nov 07 Dec 07 Jan 08 Feb 08 Mar 08 Apr 08 May 08 Jun 08
-
58
Route 156 - Phoenix
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
Passenger
Board
ings
Weekday 3,097 3,992 3,282 5,178 4,743 3,012 4,167 0 0 0 0 0
Saturday 246 339 602 622 677 564 501 0 0 0 0 0
Sunday 240 184 557 364 449 332 340 0 0 0 0 0
Total 3,583 4,515 4,441 6,164 5,869 3,908 5,008 0 0 0 0 0
Jul 07 Aug 07 Sept 07 Oct 07 Nov 07 Dec 07 Jan 08 Feb 08 Mar 08 Apr 08 May 08 Jun 08
-
59
Route 510 - Phoenix
0
200
400
600
800
1,000
1,200
1,400
Tota
lBoard
ings
FY07 0 0 0 0 0 0 487 1,063 1,041 912 1,172 1,069
FY08 894 1,010 891 1,127 951 650 1,112 0 0 0 0 0
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
60
Route 512 - Phoenix
0
100
200
300
400
500
600
700
800
900
1,000
1,100
1,200
Tota
lBoard
ings
FY07 0 0 0 0 0 0 98 169 249 212 259 158
FY08 831 965 784 1,112 954 560 950 0 0 0 0 0
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
61
Route 531- Phoenix
0
500
1,000
1,500
2,000
2,500
3,000
3,500
4,000
Tota
lBoard
ings
FY07 1,780 2,587 1,931 2,577 2,701 2,116 2,960 2,280 2,538 2,506 2,942 3,328
FY08 2,700 3,064 2,507 3,293 2,840 1,677 3,921 0 0 0 0 0
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
62
Route 532 - Phoenix
0
500
1,000
1,500
2,000
2,500
Tota
lBoard
ings
FY07 1,397 1,648 1,631 1,496 1,468 1,223 1,839 1,525 1,600 1,644 1,738 1,682
FY08 1,585 1,938 1,678 2,039 1,805 1,277 2,258 0 0 0 0 0
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
63
Route 533- Phoenix
0
500
1,000
1,500
2,000
2,500
3,000
3,500
4,000
4,500
Tota
lBoard
ings
FY07 1,671 2,326 2,062 2,645 2,512 2,050 2,831 2,541 2,851 3,348 3,724 3,651
FY08 3,047 3,260 2,805 3,384 3,171 2,018 4,054 0 0 0 0 0
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
64
Route 540 - Phoenix
0
300
600
900
1,200
1,500
1,800
2,100
2,400
2,700
3,000
3,300
Tota
lBoard
ings
FY07 1,518 2,020 1,455 1,918 1,662 1,424 1,978 1,871 2,267 2,508 3,093 2,664
FY08 2,376 2,748 2,204 3,033 2,845 1,600 2,775 0 0 0 0 0
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
65
Route 541 - Phoenix
0
1,000
2,000
3,000
4,000
5,000
6,000
Tota
lBoard
ings
FY07 2,618 3,292 2,940 3,660 3,214 2,672 3,495 2,982 3,338 3,796 3,888 3,704
FY08 3,327 3,591 3,466 5,061 4,503 2,776 4,554 0 0 0 0 0
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
66
Fixed Route Total Revenue Miles
0.0
100,000.0
200,000.0
300,000.0
400,000.0
500,000.0
600,000.0
Revenue
Mile
s
Local Service 420,586.3 475,548.5 430,495.0 475,154.9 446,132.3 447,166.0 463,775.0 0.0 0.0 0.0 0.0 0.0
Express Service 40,307.3 43,479.7 34,658.6 42,102.0 38,437.3 36,612.0 40,274.0 0.0 0.0 0.0 0.0 0.0
Total Service 460,893.6 519,028.2 465,153.6 517,256.9 484,569.6 483,778.0 504,049.0 0.0 0.0 0.0 0.0 0.0
Jul 07 Aug 07 Sep 07 Oct 07 Nov 07 Dec 07 Jan 08 Feb 08 Mar 08 Apr 08 May 08 Jun 08
-
67
Vehicle Exchanges by Route
0
1 0
2 0
3 0
4 0
5 0
6 0
7 0
8 0
Ve
hic
leE
xch
an
ge
s
3 0 3 9 3 7 2 1 2 8 2 6 2 5 2 0
6 1 4 4 6 7 2 6 3 6 2 7 2 3 3 2
7 2 4 7 4 8 3 4 3 6 4 2 3 5 3 3
8 1 3 6 3 8 3 7 2 7 2 8 1 9 1 7
9 6 1 2 6 8 9 2 5 2
1 0 4 8 1 4 1 1 1 0 1 4 1 6 8
1 1 2 6 1 3 1 0 1 2 1 2 5 5
1 2 0 1 3 2 4 1 7 8 9 1 2 9
1 2 8 1 1 2 8 1 0 4 7 3
1 3 6 1 2 1 3 7 3 6 8 1 1
1 5 6 1 3 8 1 2 9 8 7 1 2
5 3 1 2 1 0 0 0 1 0
5 3 2 0 2 0 0 1 1 0
5 3 3 4 3 3 3 8 2 4
5 4 0 1 2 0 0 0 0 0
5 4 1 3 3 1 3 0 1 1
J u l 0 7 A u g 0 7 S e p 0 7 O c t 0 7 N o v 0 7 D e c 0 7 J a n 0 8 F e b 0 8 M a r 0 8 A p r 0 8 M a y 0 8 J u n 0 8
-
68
Vehicle Exchanges
Ve
hic
leE
xch
an
ge
s
0
50
100
150
200
250
300
350
FY08 251 281 195 194 187 167 157
FY07 309 280 217 191 182 183 168 142 188 153 158 275
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
69
Missed Miles by Route
0 .0 0
2 0 .0 0
4 0 .0 0
6 0 .0 0
8 0 .0 0
1 0 0 .0 0
1 2 0 .0 0
1 4 0 .0 0
Mis
se
dM
ile
s
3 0 4 8 .2 2 4 8 .7 4 5 .8 9 4 1 .6 3 6 3 .0 4 5 5 .1 9 2 5 .7 0
6 1 5 9 .0 7 1 2 6 .6 7 4 6 .5 1 6 9 .9 5 7 0 .0 0 2 2 .6 3 4 8 .4 2
7 2 4 3 .3 7 7 6 .5 4 3 .9 2 2 4 .3 7 3 6 .7 2 2 1 .2 7 3 2 .6 1
8 1 1 1 4 .5 5 1 1 8 .3 7 1 2 2 .5 7 4 9 .2 5 1 1 0 .9 7 7 4 .7 4 1 5 .6 5
9 6 4 .6 7 0 0 6 .2 0 2 0 .2 2 2 .7 3 0 .0 0
1 0 4 0 .0 0 8 .2 7 3 .3 8 1 7 .3 4 4 .3 7 1 0 .2 9 9 .5 7
1 1 2 1 6 .4 4 2 0 .0 4 9 .5 6 0 .0 0 1 6 .8 6 3 .9 6 0 .0 0
1 2 0 9 .7 0 1 5 .3 8 0 1 .9 8 0 .0 0 2 .0 6 6 .9 6
1 2 8 4 .3 0 2 .0 6 0 8 .5 9 2 .0 6 1 .5 9 0 .0 0
1 3 6 1 5 .1 9 5 .5 3 0 .6 2 6 .5 6 1 4 .8 0 5 .3 8 2 3 .3 5
1 5 6 1 1 .2 0 2 9 .1 6 0 8 .0 2 3 7 .4 7 1 0 .1 0 4 2 .9 1
5 3 1 0 .0 0 0 0 0 .0 0 0 .0 0 0 .0 0 0 .0 0
5 3 2 0 .0 0 0 0 0 .0 0 0 .0 0 0 .0 0 0 .0 0
5 3 3 0 .0 0 0 0 2 .4 0 .0 0 .0 0 0 .0
5 4 0 0 .0 0 0 0 0 .0 0 .0 0 .0 0 0 .0
5 4 1 0 .0 0 0 0 0 .0 5 .6 0 .0 0 0 .0 0
J u l 0 7 A u g 0 7 S e p 0 7 O c t 0 7 N o v 0 7 D e c 0 7 J a n 0 8 F e b 0 8 M a r 0 8 A p r 0 8 M a y 0 8 J u n 0 8
-
70
Total Missed Miles
0.00
100.00
200.00
300.00
400.00
500.00
600.00
Mis
sed
Mile
s
FY08 327.81 450.65 302.45 236.29 382.13 209.94 205.17
FY07 540.81 562.59 480.76 435.55 334.00 481.64 301.96 227.96 429.44 270.15 344.5 290.3
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
71
Total Missed Trips
0
1
2
3
4
5
6
7
8
Mis
se
dT
rip
s
FY08 7 2 1 0 5 0 0
FY07 7 2 1 1 2 1 1 0 3 3 1 0
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
72
Number of Passenger CommentsPer 100,000 Boardings
0.0
5.0
10.0
15.0
20.0
25.0
30.0
35.0
40.0
45.0
50.0
Com
ments
per
100,0
00
Board
ings
Comments per 100,000 Boardings 15.8 16.1 7.9 9.0 7.7 0.0 5.9 0.0 0.0 0.0 0.0 0.0
A Level - or less 10.0 10.0 10.0 10.0 10.0 10.0 10.0 10.0 10.0 10.0 10.0 10.0
B Level - or less 25.9 25.9 25.9 25.9 25.9 25.9 25.9 25.9 25.9 25.9 25.9 25.9
C Level - or less 35.9 35.9 35.9 35.9 35.9 35.9 35.9 35.9 35.9 35.9 35.9 35.9
D Level - or less 45.9 45.9 45.9 45.9 45.9 45.9 45.9 45.9 45.9 45.9 45.9 45.9
F Level - or greater 46.0 46.0 46.0 46.0 46.0 46.0 46.0 46.0 46.0 46.0 46.0 46.0
Jul 07 Aug 07 Sep 07 Oct 07 Nov 07 Dec 07 Jan 08 Feb 08 Mar 08 Apr 08 May 08 Jun 08
-
73
Operators with Over One Year Experience
50%
60%
70%
80%
90%
100%
Op
era
tor
Re
ten
tio
n
Operators with over one year experience 68.1% 72.3% 75.0% 73.0% 71.3% 72.8% 70.0%
A Level - % or greater 81.0% 81.0% 81.0% 81.0% 81.0% 81.0% 81.0% 81.0% 81.0% 81.0% 81.0% 81.0%
B Level - % or greater 71.0% 71.0% 71.0% 71.0% 71.0% 71.0% 71.0% 71.0% 71.0% 71.0% 71.0% 71.0%
C Level - % or greater 66.0% 66.0% 66.0% 66.0% 66.0% 66.0% 66.0% 66.0% 66.0% 66.0% 66.0% 66.0%
D Level - % or greater 56.0% 56.0% 56.0% 56.0% 56.0% 56.0% 56.0% 56.0% 56.0% 56.0% 56.0% 56.0%
F Level - % or less 55.9% 55.9% 55.9% 55.9% 55.9% 55.9% 55.9% 55.9% 55.9% 55.9% 55.9% 55.9%
Jul 07 Aug 07 Sep 07 Oct 07 Nov 07 Dec 07 Jan 08 Feb 08 Mar 08 Apr 08 May 08 Jun 08
-
74
Fixed Route On-Time PerformanceLocal
80.00%
82.00%
84.00%
86.00%
88.00%
90.00%
92.00%
94.00%
96.00%
98.00%
100.00%P
erc
en
tag
eo
fT
ime
lyS
erv
ice
Tri
ps
Local 95.00% 95.05% 93.24% 92.73% 93.64% 93.18% 93.88%
A Level - % or greater 97.0% 97.0% 97.0% 97.0% 97.0% 97.0% 97.0% 97.0% 97.0% 97.0% 97.0% 97.0%
B Level - % or greater 94.0% 94.0% 94.0% 94.0% 94.0% 94.0% 94.0% 94.0% 94.0% 94.0% 94.0% 94.0%
C Level - % or greater 91.0% 91.0% 91.0% 91.0% 91.0% 91.0% 91.0% 91.0% 91.0% 91.0% 91.0% 91.0%
D Level - % or greater 88.0% 88.0% 88.0% 88.0% 88.0% 88.0% 88.0% 88.0% 88.0% 88.0% 88.0% 88.0%
F Level - % or less 87.9% 87.9% 87.9% 87.9% 87.9% 87.9% 87.9% 87.9% 87.9% 87.9% 87.9% 87.9%
Jul 07 Aug 07 Sep 07 Oct 07 Nov 07 Dec 07 Jan 08 Feb 08 Mar 08 Apr 08 May 08 Jun 08
-
75
Fixed Route On-Time PerformanceExpress
82.00%
84.00%
86.00%
88.00%
90.00%
92.00%
94.00%
96.00%
98.00%
100.00%P
erc
enta
ge
ofT
imely
Serv
ice
Trips
Express 96.44% 97.30% 99.56% 97.32% 97.32% 97.66% 97.67%
A Level - % or greater 97.0% 97.0% 97.0% 97.0% 97.0% 97.0% 97.0% 97.0% 97.0% 97.0% 97.0% 97.0%
B Level - % or greater 94.0% 94.0% 94.0% 94.0% 94.0% 94.0% 94.0% 94.0% 94.0% 94.0% 94.0% 94.0%
C Level - % or greater 91.0% 91.0% 91.0% 91.0% 91.0% 91.0% 91.0% 91.0% 91.0% 91.0% 91.0% 91.0%
D Level - % or greater 88.0% 88.0% 88.0% 88.0% 88.0% 88.0% 88.0% 88.0% 88.0% 88.0% 88.0% 88.0%
F Level - % or less 87.9% 87.9% 87.9% 87.9% 87.9% 87.9% 87.9% 87.9% 87.9% 87.9% 87.9% 87.9%
Jul 07 Aug 07 Sep 07 Oct 07 Nov 07 Dec 07 Jan 08 Feb 08 Mar 08 Apr 08 May 08 Jun 08
-
76
Fixed Route Accidents Per 100,000 Miles
0.00
0.50
1.00
1.50
2.00
2.50
Accid
ents
per
100,0
00
Mile
s
AFR 08 2.09 0.75 1.31 0.60 0.85 0.71 0.95
AFR 07 0.89 0.78 1.08 0.96 1.01 1.01 0.32 1.41 0.95 1.32 0.85 1.38
A Level - or less 0.5 0.5 0.5 0.5 0.5 0.5 0.5 0.5 0.5 0.5 0.5 0.5
B Level - or less 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0
C Level - or less 1.5 1.5 1.5 1.5 1.5 1.5 1.5 1.5 1.5 1.5 1.5 1.5
D Level - or less 1.75 1.75 1.75 1.75 1.75 1.75 1.75 1.75 1.75 1.75 1.75 1.75
F Level - or greater 1.76 1.76 1.76 1.76 1.76 1.76 1.76 1.76 1.76 1.76 1.76 1.76
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
77
Fixed Route Complaint Types
0
10
20
30
40
50
60
70
80N
um
be
ro
fC
om
pla
ints
Ope rator -Po licy 17 16 14 22 15 22
Ope rator -Attitu de 24 43 27 24 22 28
Ope rator -No Show 16 16 8 5 12 13
Ope rator -Late /Ear ly 44 77 61 59 48 53
Ope rator -Pas s By 39 45 45 46 29 45
Ope rator -Haz ardou s 33 23 18 34 17 26
Ope rator -ADA 4 3 1 6 0 0
Ope rator -In ju ry 4 2 1 1 2 1
Kud os 19 9 21 22 16 18
M ain te nan ce 30 13 6 3 4 15
De tou rs /No Cate go ry 21 33 13 12 20 27
Poo r Se rvice 0 0 0 0 0 0
Rid e Re fu s al 0 0 0 0 0 0
Dis patch 0 0 0 0 0 0
Ope rator -T itle V I 2 1 2 1 0 0
Jul 07 Aug 07 Se p 07 Oct 07 Nov 07 De c 07 Jan 08 Fe b 08 M ar 08 Ap r 08 M ay 08 Ju n 08
-
78
Dial-a-RideOperations
-
79
EVDAR Performance Results 2007January 2008
A-Level B-Level C-Level D-Level F -Level
JAN 2007
Results
Dec 2007
JANde
Increase or
(Decrease)
On-Time
A DA >96.0% >93.0% - 96% >91.0% - 93.0% >89.0% - 91% 96.0% >93.0% - 96% >91.0% - 93.0% >89.0% - 91% 96.0% >93.0% - 96% >91.0% - 93.0% >89.0% - 91% 96.0% >93.0% - 96% >91.0% - 93.0% >89.0% - 91% 96.0% >93.0% - 96% >91.0% - 93.0% >89.0% - 91% 1.95 >1.85 - 1.94 >1.70 - 1.84 >1.55-1.69 96.0% >93.0% - 96% >91.0% - 93.0% >89.0% - 91%
-
80
Dial-a-Ride Revenue Hours
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
Re
ve
nu
eH
ou
rs
FY07 9,736 10,923 9,901 11,046 10,532 10,217 10,828 10,261 11,278 10,363 10,703 10,150
FY08 10,373 11,257 10,313 11,832 10,683 10,613 11,187 0 0 0 0 0
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
81
Dial-a-Ride Revenue Hours by Jurisdiction
0
1,000
2,000
3,000
4,000
5,000
Re
ve
nu
eH
ou
rs
Chandler 1,110 1,299 1,134 1,334 1,226 1,119 1,246
Gilbert 880 987 946 964 878 872 1,011
Mesa 4603 4,678 4,084 5,016 4,540 4,507 4,865
Scottsdale 1789 1,903 1,860 2,125 1,957 1,964 1,958
Tempe 1992 2,389 2,289 2,394 2,082 2,152 2,107
Jul-07 Aug-07 Sep-07 Oct-07 Nov-07 Dec-07 Jan-08 Feb-08 Mar-08 Apr-08 May-08 Jun-08
-
82
Dial-a-Ride Total Boardings
0
5,000
10,000
15,000
20,000
Pa
sse
ng
er
Bo
ard
ing
s
FY07 17,417 19,427 18,205 19,489 18,272 17,770 18,992 18,062 20,540 19,148 19,706 19,022
FY08 18,794 20,510 18,778 21,639 19,623 18,740 20,321
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
83
Dial-a-Ride Boardings by Jurisdiction
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
9,000
10,000
Pa
sse
ng
er
Bo
ard
ing
s
Chandler 1,898 2,242 1,978 2,246 1,933 1,876 2,042
Gilbert 1,396 1,440 1,247 1,412 1,364 1,330 1,530
Mesa 8,860 9,487 8,806 10,241 9,404 8,909 9,736
Scottsdale 3,309 3,577 3,324 3,848 3,427 3,257 3,506
Tempe 3,331 3,764 3,423 3,892 3,495 3,368 3,507
Jul-07 Aug-07 Sep-07 Oct-07 Nov-07 Dec-07 Jan-08 Feb-08 Mar-08 Apr-08 May-08 Jun-08
-
84
ADA Dial-a-Ride Boardings by Jurisdiction
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
9,000
10,000
AD
AP
asse
ng
ers
by
City
Chandler 1,499 1,860 1,638 1,774 1,487 1,448 1,539
Gilbert 1,127 1,215 1,020 1,140 1,090 1,048 1,250
Mesa 8,088 8,901 8,111 9,349 8,724 8,175 9,134
Scottsdale 2,081 2,304 2,207 2,420 2,233 2,036 2,233
Tempe 2,068 2,403 2,263 2,416 2,269 2,215 2,233
Jul 07 Aug 07 Sep 07 Oct 07 Nov 07 Dec 07 Jan08 Feb08 Mar 08 Apr 08 May 08 Jun 08
-
85
Dial-a-Ride non ADA Boardings byJurisdiction
0
200
400
600
800
1,000
1,200
1,400
1,600
No
n-A
DA
Pa
sse
ng
ers
by
City
Chandler 399 382 340 472 446 428 503
Gilbert 269 225 227 272 274 282 280
Mesa 772 586 695 892 680 734 602
Scottsdale 1,228 1,273 1,117 1,428 1,194 1,221 1,273
Tempe 1,263 1,361 1,160 1,476 1,226 1,153 1,274
Jul 07 Aug 07 Sep 07 Oct 07 Nov 07 Dec 07 Jan 08 Feb 08 Mar 08 Apr 08 May 08 Jun 08
-
86
Dial-a-Ride ADA Boardings by JurisdictionChandler
0
200
400
600
800
1,000
1,200
1,400
1,600
1,800
2,000
Bo
ard
ing
s
FY07 1,315 1,506 1,504 1,438 1,380 1,364 1,540 1,488 1,587 1,534 1,624 1,452
FY08 1,499 1,860 1,638 1,774 1,487 1,448 1,539
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
87
Dial-a-Ride non ADA Boardings by JurisdictionChandler
0
100
200
300
400
500
600
Bo
ard
ing
s
FY07 472 392 382 414 409 388 366 334 444 366 446 404
FY08 399 382 340 472 446 428 503
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
88
Dial-a-Ride ADA Boardings by JurisdictionGilbert
0
200
400
600
800
1,000
1,200
1,400
Bo
ard
ing
s
FY07 793 1,135 995 1,079 1,118 1,068 1,135 1,159 1,234 1,103 1,152 1,216
FY08 1,127 1,215 1,020 1,140 1,090 1,048 1,250
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
89
Dial-a-Ride non ADA Boardings by JurisdictionGilbert
0
50
100
150
200
250
300
350
Bo
ard
ing
s
FY07 292 268 230 264 276 252 233 276 312 266 279 285
FY08 269 225 227 272 274 282 280
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
90
Dial-a-Ride ADA Boardings by JurisdictionMesa
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
9,000
Bo
ard
ing
s
FY07 6,883 8,684 8,454 9,082 8,185 7,945 8,709 7,990 9,236 8,548 8,820 8,489
FY08 8,088 8,901 8,111 9,349 8,724 8,175 9,134
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
91
Dial-a-Ride non ADA Boardings by JurisdictionMesa
0
200
400
600
800
1,000
1,200
1,400
1,600
Bo
ard
ing
s
FY07 1,476 712 595 609 652 705 641 660 681 699 681 580
FY08 772 586 695 892 680 734 602
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
92
Dial-a-Ride ADA Boardings by JurisdictionScottsdale
0
500
1,000
1,500
2,000
2,500
Bo
ard
ing
s
FY07 1,754 1,856 1,677 1,891 1,928 1,786 1,872 1,953 2,233 2,100 2,160 1,987
FY08 2,081 2,304 2,207 2,420 2,233 2,036 2,233
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
93
Dial-a-Ride non ADA Boardings by JurisdictionScottsdale
0
200
400
600
800
1,000
1,200
1,400
1,600
Bo
ard
ing
s
FY07 1,338 1,570 1,342 1,368 1,358 1,255 1,311 1,220 1,437 1,274 1,288 1,246
FY08 1,228 1,273 1,117 1,428 1,194 1,221 1,273
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
94
Dial-a-Ride ADA Boardings by JurisdictionTempe
0
500
1,000
1,500
2,000
2,500
Bo
ard
ing
s
FY07 1,890 2,067 1,910 2,114 1,886 1,940 2,087 1,977 2,250 2,093 2,052 2,149
FY08 2,068 2,403 2,263 2,416 2,269 2,215 2,233
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
95
Dial-a-Ride non ADA Boardings by JurisdictionTempe
0
200
400
600
800
1,000
1,200
1,400
Bo
ard
ings
FY07 1,204 1,237 1,116 1,230 1,080 1,067 1,098 1,005 1,126 1,165 1,204 1,214
FY08 1,263 1,361 1,160 1,476 1,226 1,153 1,274
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
96
Dial-a-Ride Passengers Per Hour
1.50
1.60
1.70
1.80
1.90
2.00
2.10P
asse
ng
ers
Pe
rH
ou
r
FY 08 1.84 1.85 1.86 1.86 1.87 1.80 1.85
FY07 1.81 1.80 1.86 1.79 1.76 1.76 1.78 1.79 1.85 1.87 1.88 1.90
A Level 1.95 1.95 1.95 1.95 1.95 1.95 1.95 1.95 1.95 1.95 1.95 1.95
B Level 1.85 1.85 1.85 1.85 1.85 1.85 1.85 1.85 1.85 1.85 1.85 1.85
C Level 1.70 1.70 1.70 1.70 1.70 1.70 1.70 1.70 1.70 1.70 1.70 1.70
D Level 1.55 1.55 1.55 1.55 1.55 1.55 1.55 1.55 1.55 1.55 1.55 1.55
F Level 1.54 1.54 1.54 1.54 1.54 1.54 1.54 1.54 1.54 1.54 1.54 1.54
July Aug Sept Oct Nov Dec Jan Feb March April May June
-
97
Dial-a-Ride Boardings Per Revenue Hourby Jurisdiction
0.0
0.2
0.4
0.6
0.8
1.0
1.2
1.4
1.6
1.8
2.0
2.2
2.4
Bo
ard
ing
sp
er
Re
v.H
ou
r
Chandler 1.71 1.73 1.74 1.68 1.58 1.68 1.64
Gilbert 1.59 1.46 1.32 1.47 1.55 1.52 1.51
Mesa 1.93 2.03 2.16 2.04 2.07 1.98 2.00
Scottsdale 1.85 1.88 1.79 1.81 1.75 1.66 1.79
Tempe 1.67 1.58 1.50 1.63 1.68 1.57 1.66
Jul-07 Aug-07 Sep-07 Oct-07 Nov-07 Dec-07 Jan-08 Feb-08 Mar-08 Apr-08 May-08 Jun-08
-
98
Dial-a-Ride On Time Performance
0.80
0.82
0.84
0.86
0.88
0.90
0.92
0.94
0.96
0.98
1.00
Pe
rce
nta
ge
ofT
imle
yT
rips
ADA 93.6% 93.5% 92.8% 93.3% 91.4% 91.6% 91.8%
Non-ADA 95.3% 96.4% 96.1% 96.4% 95.0% 95.1% 95.1%
Demand 96.1% 96.3% 95.1% 96.9% 95.1% 94.1% 95.9%
A Level 96.0% 96.0% 96.0% 96.0% 96.0% 96.0% 96.0% 96.0% 96.0% 96.0% 96.0% 96.0%
B Level 93.0% 93.0% 93.0% 93.0% 93.0% 93.0% 93.0% 93.0% 93.0% 93.0% 93.0% 93.0%
C Level 91.0% 91.0% 91.0% 91.0% 91.0% 91.0% 91.0% 91.0% 91.0% 91.0% 91.0% 91.0%
D Level 89.0% 89.0% 89.0% 89.0% 89.0% 89.0% 89.0% 89.0% 89.0% 89.0% 89.0% 89.0%
Jul-07 Aug-07 Sep-07 Oct-07 Nov-07 Dec-07 Jan-08 Feb-08 Mar-08 Apr-08 May-08 Jun-08
-
99
Dial-a-Ride ADA On Time by Jurisdiction
80.0%
82.0%
84.0%
86.0%
88.0%
90.0%
92.0%
94.0%
96.0%
98.0%
100.0%
AD
AO
n-T
ime
by
City
Chandler 92.7% 92.8% 91.3% 92.7% 93.2% 92.8% 91.0%
Gilbert 93.3% 94.8% 95.3% 93.3% 91.1% 92.5% 92.8%
Mesa 94.8% 94.8% 94.1% 94.8% 92.4% 92.8% 93.2%
Scottsdale 90.5% 89.4% 89.4% 90.5% 88.6% 85.8% 87.6%
Tempe 92.8% 93.0% 92.1% 92.8% 89.8% 91.3% 90.6%
EVDAR 93.6% 93.5% 92.8% 93.5% 91.4% 91.6% 91.8%
Jul-07 Aug-07 Sep-07 Oct-07 Nov-07 Dec-07 Jan-08 Feb-08 Mar-08 Apr-08 May-08 Jun-08
-
100
Dial-a-Ride non ADA On Time by Jurisdiction
80%
82%
84%
86%
88%
90%
92%
94%
96%
98%
100%
No
n-A
DA
On
-Tim
eb
yC
ity
Chandler 96.2% 96.2% 94.1% 96.2% 94.4% 92.5% 95.2%
Gilbert 97.0% 97.0% 94.8% 97.0% 94.2% 94.7% 95.3%
Mesa 96.6% 98.2% 98.5% 96.6% 96.5% 96.1% 96.6%
Scottsdale 94.7% 95.8% 95.0% 94.7% 94.4% 93.5% 94.1%
Tempe 95.0% 96.3% 96.2% 95.0% 95.4% 96.8% 95.7%
EVDAR 95.4% 96.4% 95.9% 95.4% 95.0% 94.9% 95.2%
Jul-07 Aug-07 Sep-07 Oct-07 Nov-07 Dec-07 Jan-08 Feb-08 Mar-08 Apr-08 May-08 Jun-08
-
101
Dial-a-Ride Complaints Per 1,000 Boardings
0.00
1.00
2.00
3.00
4.00
5.00
6.00
Co
mp
lain
tsp
er
1,0
00
Bo
ard
ing
s
FY 08 1.78 2.35 1.72 1.09 1.45 0.89 1.06
FY 07 2.10 2.75 3.86 2.13 1.76 1.00 1.30 1.25 1.53 2.42 1.79 2.33
A Level 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0
B Level 2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5
C Level 3.5 3.5 3.5 3.5 3.5 3.5 3.5 3.5 3.5 3.5 3.5 3.5
D Level 5.0 5.0 5.0 5.0 5.0 5.0 5.0 5.0 5.0 5.0 5.0 5.0
July Aug Sept Oct Nov Dec Jan Feb March April May June
-
102
Dial-a-Ride Comment Resolution
40%
50%
60%
70%
80%
90%
100%
Co
mm
en
tR
eso
lutio
n
FY 08 100% 100% 100% 100% 100% 100% 100%
FY 07 100% 93% 69% 95% 100% 89% 100% 100% 100% 100% 100% 100%
A Level 97% 97% 97% 97% 97% 97% 97% 97% 97% 97% 97% 97%
B Level 94% 94% 94% 94% 94% 94% 94% 94% 94% 94% 94% 94%
C Level 91% 91% 91% 91% 91% 91% 91% 91% 91% 91% 91% 91%
D Level 88% 88% 88% 88% 88% 88% 88% 88% 88% 88% 88% 88%
July Aug Sept Oct Nov D ec Jan Feb March April May June
-
103
Dial-a-Ride Average Hold Time
0:00
0:14
0:28
0:43
0:57
1:12
1:26
1:40
1:55
2:09
Ave
rag
eH
old
Tim
e
FY 08 1:04 1:00 1:00 1:09 1:13 1:01 1:32
A Level 1:20 1:20 1:20 1:20 1:20 1:20 1:20 1:20 1:20 1:20 1:20 1:20
B Level 1:30 1:30 1:30 1:30 1:30 1:30 1:30 1:30 1:30 1:30 1:30 1:30
C Level 1:40 1:40 1:40 1:40 1:40 1:40 1:40 1:40 1:40 1:40 1:40 1:40
D Level 1:50 1:50 1:50 1:50 1:50 1:50 1:50 1:50 1:50 1:50 1:50 1:50
July Aug Sept Oct Nov Dec Jan Feb March April May June
-
104
Dial-a-Ride Ride Time
83%
86%
89%
92%
95%
98%
Rid
eT
ime
Sta
nd
ard
Me
t
FY 08 94.7% 94.9% 94.6% 94.7% 93.8% 96.2% 94.3%
FY 07 95.3% 94.7% 94.8% 94.7% 94.9% 95.1% 95.5% 95.8% 95.6% 95.2% 95.2% 94.4%
A Level 96.0% 96.0% 96.0% 96.0% 96.0% 96.0% 96.0% 96.0% 96.0% 96.0% 96.0% 96.0%
B Level 93.0% 93.0% 93.0% 93.0% 93.0% 93.0% 93.0% 93.0% 93.0% 93.0% 93.0% 93.0%
C Level 91.0% 91.0% 91.0% 91.0% 91.0% 91.0% 91.0% 91.0% 91.0% 91.0% 91.0% 91.0%
D Level 89.0% 89.0% 89.0% 89.0% 89.0% 89.0% 89.0% 89.0% 89.0% 89.0% 89.0% 89.0%
F Level 88.9% 88.9% 88.9% 88.9% 88.9% 88.9% 88.9% 88.9% 88.9% 88.9% 88.9% 88.9%
July Aug Sept Oct Nov Dec Jan Feb March April May June
-
105
Dial-a-Ride Appointment on Time
83%
86%
89%
92%
95%
98%
Appoin
tmentO
nT
ime
Sta
ndard
Met
FY 08 94.1% 94.4% 93.8% 94.3% 92.8% 94.2% 92.6%
FY 07 91.2% 88.8% 85.5% 88.4% 90.0% 90.7% 91.1% 94.3% 94.2% 92.8% 92.5% 92.6%
A Level 96.0% 96.0% 96.0% 96.0% 96.0% 96.0% 96.0% 96.0% 96.0% 96.0% 96.0% 96.0%
B Level 93.0% 93.0% 93.0% 93.0% 93.0% 93.0% 93.0% 93.0% 93.0% 93.0% 93.0% 93.0%
C Level 91.0% 91.0% 91.0% 91.0% 91.0% 91.0% 91.0% 91.0% 91.0% 91.0% 91.0% 91.0%
D Level 89.0% 89.0% 89.0% 89.0% 89.0% 89.0% 89.0% 89.0% 89.0% 89.0% 89.0% 89.0%
F Level 88.9% 88.9% 88.9% 88.9% 88.9% 88.9% 88.9% 88.9% 88.9% 88.9% 88.9% 88.9%
July Aug Sept Oct Nov Dec Jan Feb March April May June
-
106
Dial-a-Ride Accidents Per 100,000 Miles
0.0
0.5
1.0
1.5
2.0
2.5
Accid
en
tsp
er
10
0,0
00
mile
s
FY 08 2.17 0.51 0.56 0.98 0.51 0.52 0.00
FY 07 1.64 0.49 1.08 0.59 1.57 1.35 1.02 1.07 1.43 1.04 1.94 1.57
A Level 0.75 0.75 0.75 0.75 0.75 0.75 0.75 0.75 0.75 0.75 0.75 0.75
B Level 1.3 1.3 1.3 1.3 1.3 1.3 1.3 1.3 1.3 1.3 1.3 1.3
C Level 1.75 1.75 1.75 1.75 1.75 1.75 1.75 1.75 1.75 1.75 1.75 1.75
D Level 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0 2.0
July Aug Sept Oct Nov Dec Jan Feb March April May June
-
107
Non ADA Denials by City
10
20
30
40
50
60
70
80
90
100
110
120
130
No
n-A
DA
De
nia
lsb
yC
ity
Chandler 82 34 46 45 45 36 51 48
Gilbert 52 35 37 20 37 30 34 35
M esa 96 31 46 22 37 38 40 44
S cottsdale 124 102 46 43 64 77 99 79
Tem pe 88 52 42 56 31 38 55 52
P hx /P V /County 5 11 9 3 12 8 5 8
Jul A ug S ep Oc t Nov Dec Jan Feb M ar A pr M ay Jun A verage
-
108
Maintenance Activities
-
109
Maintenance Performance ResultsJanuary 2008
A-Level B-Level C-Level D-Level F-Level
Maintenance
ScoringWeight
Jan
Results JanScore
FixedRouteMilesbetweenRoadcalls 25,000+ 20,000- 24,999 15,000 - 19,999 14,000- 9,999
-
110
PMI Schedule Compliance
60%
65%
70%
75%
80%
85%
90%
95%
100%
PM
IS
ch
ed
ule
Co
mp
lia
nce
PMI Schedule Compliance 100% 97% 98% 92% 97% 95% 99%
A Level 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%
B Level 95.0% 95.0% 95.0% 95.0% 95.0% 95.0% 95.0% 95.0% 95.0% 95.0% 95.0% 95.0%
C Level 90.0% 90.0% 90.0% 90.0% 90.0% 90.0% 90.0% 90.0% 90.0% 90.0% 90.0% 90.0%
D Level 85.0% 85.0% 85.0% 85.0% 85.0% 85.0% 85.0% 85.0% 85.0% 85.0% 85.0% 85.0%
Jul07 Aug07 Sep07 Oct07 Nov07 Dec07 Jan08 Feb08 Mar08 Apr08 May08 Jun08
-
111
Quality of PMI’s Performed
50.0%
55.0%
60.0%
65.0%
70.0%
75.0%
80.0%
85.0%
90.0%
95.0%
100.0%Q
ua
lity
of
PM
Isp
erf
orm
ed
Quality of PMI's performed 90.0% 90.0% 98.0% 96.0% 96.0% 95.0% 94.0%
A Level 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%
B Level 95.0% 95.0% 95.0% 95.0% 95.0% 95.0% 95.0% 95.0% 95.0% 95.0% 95.0% 95.0%
C Level 90.0% 90.0% 90.0% 90.0% 90.0% 90.0% 90.0% 90.0% 90.0% 90.0% 90.0% 90.0%
D Level 75.0% 75.0% 75.0% 75.0% 75.0% 75.0% 75.0% 75.0% 75.0% 75.0% 75.0% 75.0%
Jul07 Aug07 Sep07 Oct07 Nov07 Dec07 Jan08 Feb08 Mar08 Apr08 May08 Jun08
-
112
Scheduled vs. Unscheduled Maintenance
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Scheduled 85% 51% 45% 29% 54% 60% 71%
Unscheduled 15% 49% 55% 71% 46% 40% 29%
Jul07 Aug07 Sep07 Oct07 Nov07 Dec07 Jan08 Feb08 Mar08 Apr08 May08 Jun08
-
113
Vehicle Cleanliness Compliance
70.0%
75.0%
80.0%
85.0%
90.0%
95.0%
100.0%
Vehic
leC
leanlin
ess
Com
plia
nce
Vehicle Cleanliness 95.0% 95% 94% 96% 96% 98% 98%
A Level 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%
B Level 95.0% 95.0% 95.0% 95.0% 95.0% 95.0% 95.0% 95.0% 95.0% 95.0% 95.0% 95.0%
C Level 90.0% 90.0% 90.0% 90.0% 90.0% 90.0% 90.0% 90.0% 90.0% 90.0% 90.0% 90.0%
D Level 85.0% 85.0% 85.0% 85.0% 85.0% 85.0% 85.0% 85.0% 85.0% 85.0% 85.0% 85.0%
Jul07 Aug07 Sep07 Oct07 Nov07 Dec07 Jan08 Feb08 Mar08 Apr08 May08 Jun08
-
114
Repairs Major Focus by Task Type
0%
5%
10%
15%
20%
25%
30%
Tire Repair 7.00% 6.20% 4.90% 11.00% 6.20% 3.30% 4.40%
Electrical 7.00% 8.00% 16.50% 14.00% 6.40% 7.50% 5.70%
Engine 12.30% 17.30% 17.20% 11.00% 15.10% 24.50% 16.90%
A/C 16.30% 8.90% 12.40% 2.00% 2.40% 1.30% 1.50%
Road Call 1.80% 2.20% 1.50% 1.00% 2.20% 1.00% 1.60%
Jul07 Aug07 Sep07 Oct07 Nov07 Dec07 Jan08 Feb08 Mar08 Apr08 May08 Jun08
-
115
Towing by Fleet Type
0
1
2
3
4
5
6
7
1 9 9 4 d s l N e w F lye r 0 3 0 0 0 0 0
1 9 9 7 d s l N o va 0 0 2 0 1 1 1
1 9 9 8 L N G N a b i 0 1 1 0 4 0 0
1 9 9 9 L N G N a b i 0 2 3 1 1 4 2
2 0 0 0 L N G N a b i 0 1 0 0 1 0 2
2 0 0 1 C N G N a b i 0 3 1 1 1 0 1
2 0 0 0 L N G E l d o r a d o 0 0 0 1 0 0 1
2 0 0 1 L N G E l d o r a d o 0 4 1 0 2 0 1
2 0 0 6 C N G N e w F l ye r 6 2 0 0 0 0 3
2 0 0 6 C N G N a b i A r ti c 3 0 0 0 1 1 0
2 0 0 7 d s l N e w F lye r 1 2 2 0 0 0 0
D i a l - a - R id e 1 3 2 3 4 4 4
J u l 0 7 A u g 0 7 S e p 0 7 O c t0 7 N o v0 7 D e c 0 7 J a n 0 8 F e b 0 8 M a r 0 8 A p r 0 8 M a y0 8 J u n 0 8
-
116
Road Calls by Predominant Failure
0 . 0
5 . 0
1 0 . 0
1 5 . 0
2 0 . 0
2 5 . 0
C o o l i n g 1 0 7 1 0 6 6 8 6
E l e c /L i g h ts 1 1 8 1 9 1 0 5 8
E n g i n e 7 1 1 7 4 5 5 9
P n e /h y d 2 4 1 2 3 3 0
T i r e s /W h l 4 2 3 5 5 2 7
T r a n s 3 2 1 2 5 1 1
W h l C h a i r 2 1 0 0 0 0 0
F u e l 5 1 4 2 2 0 3
T o w 1 3 2 1 1 3 6 1 5 1 0 1 6
A /C 1 1 2 1 1 1 0
S te e r /S u s p 0 9 0 1 1 0 0
A i r B r a k e s 0 2 0 0 0 0 0
O u t o f F u e l 5 5 7 8 5 6 4
F i r e 0 0 0 1 0 0 0
J u l 0 7 A u g 0 7 S e p 0 7 O c t0 7 N o v 0 7 D e c 0 7 J a n 0 8 F e b 0 8 M a r 0 8 A p r 0 8 M a y 0 8 J u n 0 8
-
117
Road Calls by Type
0.0
2.0
4.0
6.0
8.0
10.0
12.0
14.0
16.0
1994 dsl New Flyer 5 9 4 7 5 1 7
1997 dsl Nova 0 5 5 4 2 1 1
1999 LNG Nabi 4 4 8 5 1 3 2
2000 LNG Nabi 3 2 3 1 0 3 6
2001 CNG Nabi 11 7 14 9 7 7 7
2000 LNG Eldorado 4 3 1 1 0 2 1
2006 CNG New Flyer 10 8 4 7 1 4 3
2007 dsl New Flyer 1 1 0 0 0 0 0
Jul07 Aug07 Sep07 Oct07 Nov07 Dec07 Jan08 Feb08 Mar08 Apr08 May08 Jun08
-
118
PM vs. Repair Percentage
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
PM 19% 26% 29% 6% 31% 41% 28%
Repair 81% 74% 71% 94% 69% 59% 72%
Jul07 Aug07 Sep07 Oct07 Nov07 Dec07 Jan08 Feb08 Mar08 Apr08 May08 Jun08
-
119
Maintenance Task Code Completed
0
500
1,000
1,500
2,000
2,500
3,000
3,500
4,000
4,500
5,000
5,500
6,000
PM 207 260 305 261 412 608
Repair 5,448 5,700 4,529 4,374 3,406 4,938
Jul07 Aug07 Sep07 Oct07 Nov07 Dec07 Jan08 Feb08 Mar08 Apr08 May08 Jun08
-
120
Road Call Parts and Labor
Ro
ad
Ca
lls
$0
$2,000
$4,000
$6,000
$8,000
$10,000
$12,000
$14,000
$16,000
FY07 $13,559 $6,529 $7,800 $7,009 $4,291 $6,386 $7,150 $4,736 $7,227 $9,192 $6,392 $6,782
FY08 $7,632 $9,121 $8,590 $9,381 $5,436 $8,017 $10,135
Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
-
121
Miles Between Road Calls – Revenue Vehicles
0
5 0 ,0 0 0
1 0 0 ,0 0 0
1 5 0 ,0 0 0
2 0 0 ,0 0 0
2 5 0 ,0 0 0
3 0 0 ,0 0 0
N T D S t a n d a rd 1 0 , 0 0 0 1 0 , 0 0 0 1 0 , 0 0 0 1 0 , 0 0 0 1 0 , 0 0 0 1 0 , 0 0 0 1 0 , 0 0 0 1 0 , 0 0 0 1 0 , 0 0 0 1 0 , 0 0 0 1 0 , 0 0 0 1 0 , 0 0 0
1 9 9 4 d s l N e w F l y e r 9 , 0 5 9 5 , 8 3 9 1 0 , 6 6 4 4 , 7 1 6 5 , 7 6 2 2 9 , 7 1 2 4 , 9 6 5
1 9 9 7 d s l N o va 3 1 , 0 7 9 1 2 , 9 3 5 6 , 2 1 0 9 , 5 4 1 1 6 , 8 0 3 3 5 , 6 9 9 9 , 9 1 3
1 9 9 8 L N G N a b i 4 , 7 2 7 8 , 1 0 7 5 , 3 9 1 7 , 5 3 1 3 , 0 4 8 2 1 , 8 3 4 2 5 , 2 6 3
1 9 9 9 L N G N a b i 8 , 7 0 1 5 , 9 4 9 2 , 4 1 1 5 , 7 5 6 3 0 , 3 7 8 8 , 2 3 1 1 1 , 0 3 8
2 0 0 0 L N G N a b i 7 , 8 2 5 1 3 , 1 3 3 7 , 2 0 5 2 4 , 1 2 5 1 9 , 6 9 5 6 , 5 6 2 3 , 6 8 9
2 0 0 1 C N G N a b i 7 , 2 1 2 1 3 , 1 9 1 4 , 8 9 9 9 , 3 4 2 1 2 , 4 2 1 1 2 , 5 6 2 1 3 , 7 5 2
2 0 0 0 L N G E ld o r a d o 3 , 9 6 6 1 , 5 4 5 6 , 9 9 8 8 , 3 9 9 1 0 , 6 6 3 4 , 2 7 1 1 0 , 7 6 4
2 0 0 1 L N G E ld o r a d o 6 , 5 1 7 1 , 2 4 7 3 , 1 2 3 2 , 9 4 8 4 , 2 6 7 8 , 4 4 1 1 3 , 6 6 9
2 0 0 6 C N G N e w F l y e r 2 9 , 0 7 4 4 1 , 9 3 1 6 8 , 1 7 1 1 0 1 , 4 5 2 2 6 2 , 9 0 7 7 0 , 1 9 6 9 4 , 9 7 9
2 0 0 6 C N G N a b i A r t i c 4 , 9 8 4 3 4 , 7 3 5 3 6 , 4 5 0 3 2 , 5 9 6 1 5 , 5 1 1 2 6 , 6 8 8 3 0 , 7 5 5
2 0 0 7 d s l N e w F l y e r 4 7 , 8 9 9 8 2 , 0 1 7 8 5 , 5 8 1 7 8 , 3 2 8 8 2 , 5 8 1 7 4 , 0 3 0 6 7 , 3 6 2
D ia l - a - R i d e 2 3 , 2 6 7 1 9 , 6 9 9 2 4 , 4 1 2 3 8 , 6 9 0 1 9 , 1 0 3 1 3 , 1 8 5 2 1 , 3 6 3
J u l 0 7 A u g 0 7 S e p 0 7 O c t 0 7 N o v0 7 D e c 0 7 J a n 0 8 F e b 0 8 M a r 0 8 A p r0 8 M a y 0 8 J u n 0 8
-
122
Fixed Route & Dial-A-Ride Revenue Vehicles
0
1 0
2 0
3 0
4 0
5 0
6 0
7 0
1 9 9 4 d s l Ne w Fly e r 1 1 1 1 1 1 1 0 8 8 8
1 9 9 7 d s l No v a 1 7 1 7 1 7 1 7 1 7 1 7 1 7
1 9 9 8 L NG Na b i 7 7 7 7 7 7 7
1 9 9 9 L NG Na b i 8 8 8 8 9 9 9
2 0 0 0 L NG Na b i 6 6 6 6 6 6 6
2 0 0 1 CNG Na b i 2 0 2 0 2 0 2 0 2 0 2 0 2 0
2 0 0 0 L NG Eld o r a d o 4 4 4 4 4 4 4
2 0 0 1 L NG Eld o r a d o 9 9 9 9 9 9 9
2 0 0 6 CNG Ne w Fly e r 5 2 5 2 5 2 5 2 5 2 5 2 5 2
2 0 0 6 CNG Na b i A r t ic 1 0 1 0 1 0 1 0 1 0 1 0 1 0
2 0 0 7 d s l Ne w Fly e r 1 5 1 5 1 5 1 5 1 5 1 5 1 5
Dia l- a - Rid e 6 3 6 3 6 3 6 3 6 3 6 3 6 3
Ju l0 7 A u g 0 7 S e p 0 7 O c t0 7 No v 0 7 De c 0 7 Ja n 0 8 Fe b 0 8 Ma r0 8 A p r0 8 Ma y 0 8 Ju n e 0 8
-
123
Fleet Miles by Type
0
25 ,0 00
50 ,0 00
75 ,0 00
100 ,0 00
125 ,0 00
150 ,0 00
175 ,0 00
200 ,0 00
225 ,0 00
250 ,0 00
275 ,0 00
300 ,0 00
325 ,0 00
1 9 9 4 d s l N e w Flye r 4 5 ,2 9 3 4 0 ,8 7 4 3 1 ,9 9 3 3 3 ,0 1 1 2 8 ,8 1 0 2 9 ,7 1 2 3 4 ,7 5 4
1 9 9 7 d s l N o va 3 1 ,0 7 9 3 8 ,8 0 5 3 1 ,0 4 8 3 8 ,1 6 5 3 3 ,6 0 5 3 5 ,6 9 9 3 9 ,6 5 2
1 9 9 8 L N G N a b i 1 8 ,9 0 7 2 4 ,3 2 1 2 1 ,5 6 4 2 2 ,5 9 4 2 1 ,3 3 6 2 1 ,8 3 4 2 5 ,2 6 3
1 9 9 9 L N G N a b i 2 6 ,1 0 2 2 3 ,7 9 8 1 9 ,2 9 1 2 3 ,0 2 5 3 0 ,3 7 8 2 4 ,6 9 4 2 2 ,0 7 5
2 0 0 0 L N G N a b i 2 3 ,4 7 5 2 6 ,2 6 6 2 1 ,6 1 4 2 4 ,1 2 5 1 9 ,6 9 5 1 9 ,6 8 5 2 2 ,1 3 3
2 0 0 1 C N G N a b i 7 9 ,2 3 0 7 9 ,1 4 7 6 8 ,5 8 7 8 4 ,0 8 0 8 6 ,9 4 7 8 7 ,9 3 3 9 6 ,2 6 1
2 0 0 0 L N G Eld o ra d o 3 ,9 6 6 4 ,6 3 4 6 ,9 9 8 8 ,3 9 9 1 0 ,6 6 3 8 ,5 4 3 1 0 ,7 6 4
2 0 0 1 L N G Eld o ra d o 1 9 ,5 5 0 1 8 ,7 1 3 1 5 ,6 1 3 1 7 ,6 9 0 2 1 ,3 3 5 2 5 ,3 2 2 2 7 ,3 3 8
2 0 0 6 C N G N e w Flye r 2 9 0 ,7 4 0 2 9 3 ,5 2 2 2 7 2 ,6 8 5 3 0 4 ,3 5 6 2 6 2 ,9 0 7 2 8 0 ,7 8 5 2 8 4 ,9 3 7
2 0 0 6 C N G N a b i Artic 3 4 ,8 9 0 3 4 ,7 3 5 3 6 ,4 5 0 3 2 ,5 9 6 3 1 ,0 2 3 2 6 ,6 8 8 3 0 ,7 5 5
2 0 0 7 d s l N e w Flye r 4 7 ,8 9 9 8 2 ,0 1 7 8 2 ,5 8 1 7 8 ,3 2 8 8 4 ,9 7 2 7 4 ,0 3 0 6 7 ,3 6 4
D ia l-a -R id e 1 8 6 ,1 3 8 1 7 7 ,2 9 1 1 7 0 ,8 8 1 1 7 3 ,2 6 9 1 9 3 ,4 6 6 1 9 1 ,5 9 3 1 9 2 ,8 2 2
Ju l0 7 Au g 0 7 Se p 0 7 Oct0 7 N o v0 7 D e c0 7 Ja n 0 8 Fe b 0 8 Ma r0 8 Ap r0 8 Ma y0 8 Ju n 0 8
-
124
Maintenance Labor Hours
0
500
1000
1500
2000
2500
3000
3500
4000
PM 699 880 658 733 804 980 1,052
Repair 2,941 3,378 2,586 2,843 2,022 2,441 3,398
Jul07 Aug07 Sep07 Oct07 Nov07 Dec07 Jan08 Feb08 Mar08 Apr08 May08 Jun08
-
125
Maintenance Labor Costs
$0
$50,000
$100,000
$150,000
$200,000
$250,000
PM $32,627 $43,036 $36,758 $31,695 $33,937 $50,986 $47,431
Repair $201,864 $217,466 $224,920 $224,770 $110,512 $176,706 $232,698
Jul07 Aug07 Sep07 Oct07 Nov07 Dec07 Jan08 Feb08 Mar08 Apr08 May08 Jun08
-
126
Maintenance Parts Transactions
Pa
rts
Issu
ed
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
9,000
FY07 2,042 2,309 2,468 7,249 6,651 5,882 6,280 5,045 7,122 7,186 5,342 6,948
FY08 8,248 7,310 5,507 5,982 6,160 7,129 7,836
Jul07 Aug07 Sep07 Oct07 Nov07 Dec07 Jan08 Feb08 Mar08 Apr08 May08 Jun08
-
127
Maintenance Parts CostsP
art
sC
ost
$10,000
$30,000
$50,000
$70,000
$90,000
$110,000
$130,000
$150,000
$170,000
$190,000
$210,000
FY07 $163,154 $155,027 $156,827 $174,845 $149,583 $136,904 $117,283 $100,111 $173,758 $151,347 $146,448 $170,263
FY08 $182,434 $163,707 $154,051 $142,421 $140,138 $165,415 $174,119
Jul07 Aug07 Sep07 Oct07 Nov07 Dec07 Jan08 Feb08 Mar08 Apr08 May08 Jun08
-
128
EZ Rider Cost Per Mile
PM
&R
ep
air
$0.00
$0.50
$1.00
$1.50
$2.00
$2.50
$3.00
$3.50
$4.00
FY07 $0.87 $0.54 $0.81 $1.27 $0.93 $0.86 $0.62 $0.56 $1.18 $0.98 $1.06 $0.89
FY08 $1.22 $1.32 $3.85 $2.87 $2.35 $1.81 $1.03
July Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun
-
129
NABI CNG Maintenance Cost Per Mile
PM
/Re
pa
irs
$0.00
$0.20
$0.40
$0.60
$0.80
$1.00
$1.20
$1.40
$1.60
$1.80
FY07 $0.68 $0.46 $0.78 $0.65 $0.62 $0.51 $0.43 $1.14 $1.65 $0.94 $0.84 $0.57
FY08 $0.62 $0.84 $0.76 $0.49 $0.48 $0.65 $0.61
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
130
NABI LNG Maintenance Cost Per Mile
PM
/Repairs
$-
$0.20
$0.40
$0.60
$0.80
$1.00
$1.20
$1.40
$1.60
$1.80
$2.00
FY07 $1.12 $0.58 $0.40 $1.17 $1.10 $0.65 $0.75 $1.75 $1.06 $0.88 $1.17 $1.86
FY08 $1.59 $0.87 $0.87 $0.73 $0.72 $0.68 $1.25
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
131
New Flyer Maintenance Cost Per Mile
PM
/Re
pa
irs
$0.00
$0.20
$0.40
$0.60
$0.80
$1.00
$1.20
$1.40
FY07 $0.63 $0.73 $0.80 $1.33 $0.25 $0.65 $0.34 $0.93 $1.05 $0.79 $0.62 $0.78
FY08 $1.29 $0.74 $0.63 $0.68 $0.79 $0.49 $0.93
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
132
2006 New Flyer Maintenance Cost Per Mile
$0.00
$0.05
$0.10
$0.15
$0.20
$0.25
$0.30
$0.35
CostP
er
Mile
FY07 $0.13 $0.12 $0.19 $0.27 $0.30 $0.19 $0.20 $0.18 $0.23 $0.32 $0.24 $0.30
FY08 $0.27 $0.28 $0.27 $0.25 $0.29 $0.30 $0.34
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
133
1997 Nova Maintenance Cost Per Mile
Co
stp
er
Mile
$0.00
$0.20
$0.40
$0.60
$0.80
$1.00
$1.20
FY07 $0.94 $0.34 $0.63 $0.56 $0.91 $0.50 $0.51 $0.61 $0.73 $0.60 $0.65 $0.36
FY08 $0.40 $0.98 $0.53 $0.57 $0.65 $0.71 $0.72
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
134
Dial-a-Ride 1300 Maintenance Cost Per Mile
PM
/Re
pa
ir
$0.00
$0.05
$0.10
$0.15
$0.20
$0.25
$0.30
$0.35
$0.40
$0.45
$0.50
FY07 $0.22 $0.18 $0.15 $0.17 $0.21 $0.21 $0.15 $0.16 $0.23 $0.30 $0.31 $0.44
FY08 $0.45 $0.30 $0.37 $0.25 $0.26 $0.28 $0.31
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
135
Supervisor Vehicle Operating Miles
Mile
s
0
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
FY07 27,008 46,620 46,842 57,916 54,730 56,384 56,806 61,488 71,306 58,399 55,710 56,715
FY08 70,238 63,912 63,649 69,998 73,319 84,581 87,803
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
136
Service Trucks Operating Miles
Mile
s
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
FY07 3,174 3,155 2,220 1,860 2,086 2,044 1,755 2,484 2,485 14,308 1,694
FY08 1,465 4,018 3,050 2,176 2,435 2,104 1,749
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
137
Fuel Costs
$0
$25,000
$50,000
$75,000
$100,000
$125,000
$150,000
$175,000
$200,000
CNG $152,571 $148,205 $151,627 $141,551 $135,817 $125,388 $123,100
Diesel $157,311 $194,568 $160,499 $194,098 $165,288 $153,880 $134,177
LNG $38,512 $48,639 $33,560 $42,084 $37,039 $58,982 $38,468
Jul07 Aug07 Sep07 Oct07 Nov07 Dec07 Jan08 Feb08 Mar08 Apr08 May08 Jun08
-
138
Fuel Consumption
0
20,000
40,000
60,000
80,000
100,000
120,000
140,000
160,000
CNG - gge 158,181 149,544 152,325 139,761 128,566 123,790 125,801
Diesel - gallons 60,100 74,792 59,631 66,974 52,617 50,197 45,354
LNG - gge 55,096 69,583 48,012 60,206 52,989 54,577 55,033
Jul07 Aug07 Sep07 Oct07 Nov07 Dec07 Jan08 Feb08 Mar08 Apr08 May08 Jun08
-
139
Facility Activities
-
140
Facility Cleanliness Compliance
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
Facili
tyC
leanlin
ess
Com
plia
nce
Facility Cleanliness 100.0% 94.0% 28.0% 100.0% 100.0% 100.0% 100.0%
A Level 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%
B Level 95.0% 95.0% 95.0% 95.0% 95.0% 95.0% 95.0% 95.0% 95.0% 95.0% 95.0% 95.0%
C Level 90.0% 90.0% 90.0% 90.0% 90.0% 90.0% 90.0% 90.0% 90.0% 90.0% 90.0% 90.0%
D Level 85.0% 85.0% 85.0% 85.0% 85.0% 85.0% 85.0% 85.0% 85.0% 85.0% 85.0% 85.0%
Jul07 Aug07 Sep07 Oct07 Nov07 Dec07 Jan08 Feb08 Mar08 Apr08 May08 Jun08
-
141
KWH East Mesa Facility
KW
H
100,000
125,000
150,000
175,000
200,000
225,000
250,000
275,000
FY07 119,082 218,279 244,459 225,184 226,000 219,260 204,329 203,508 208,517 221,260 209,725 232,647
FY08 229,669 271,465 243,062 235,987 215,982
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
142
Electrical Costs East Mesa FacilityE
lectr
ica
lC
ost
$0
$5,000
$10,000
$15,000
$20,000
$25,000
FY07 $16,107 $16,217 $17,848 $16,854 $13,844 $14,415 $13,781 $13,105 $13,680 $15,109 $18,234 $19,328
FY08 $19,250 $22,167 $20,406 $19,222 $15,416
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
143
Natural Gas Consumption East Mesa Facility
GG
E
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
18,000
FY07 59 43 57 538 934 7,885 14,886 5,009 836 723 562 286
FY08 73 32 124 395 1,183 8,841 16,194
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
144
Natural Gas Costs East Mesa FacilityN
atu
ralG
as
$0
$5,000
$10,000
$15,000
$20,000
$25,000
FY07 $150 $177 $199 $941 $1,769 $12,427 $21,780 $9,891 $1,151 $895 $720 $519
FY08 $278 $163 $300 $710 $2,029 $12,904 $22,905
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
145
Water Per 1,000 Gallons
Gallo
ns
X1,0
00
0
200
400
600
800
1,000
1,200
FY07 662 804 1,068 1,136 994 507 412 534 457 1,117 818 898
FY08 867 364 742 619 688 545 397
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
146
Sewer Costs East Mesa Facility
$0
$500
$1,000
$1,500
$2,000
$2,500
$3,000
Se
we
rC
osts
FY07 $1,610 $2,107 $2,672 $2,855 $2,494 $1,141 $939 $1,222 $1,055 $1,353 $2,007 $2,376
FY08 $2,134 $1,628 $1,619 $1,651 $1,910 $1,538 $916
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
147
Refuse Costs East Mesa Facility
$0
$200
$400
$600
$800
$1,000
$1,200
Refu
se
Costs
FY07 $318 $634 $914 $914 $914 $914 $914 $914 $914 $914 $927 $955
FY08 $955 $964 $964 $964 $1,005 $1,005 $1,005
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
148
Water Costs East Mesa Facility
$0
$500
$1,000
$1,500
$2,000
$2,500
$3,000
$3,500
$4,000
Wa
ter
Co
sts
FY07 $1,874 $2,521 $3,192 $3,403 $2,184 $1,173 $976 $1,238 $1,069 $1,295 $2,005 $2,414
FY08 $2,157 $1,456 $1,877 $1,473 $1,616 $1,306 $986
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
-
149
Repair Costs East Mesa Facility
$0
$5,000
$10,000
$15,000
$20,000
$25,000
Re
pa
irC
osts
FY07 $11,941 $19,588 $12,653 $10,787 $12,604 $15,324 $9,805 $15,794 $11,584 $11,102 $9,000 $11,232
FY08 $14,525 $9,421 $17,780 $15,572 $12,100 $10,081 $10,262
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
