[e-Government Program City Paper : Bangkok, Thailand]
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Transcript of [e-Government Program City Paper : Bangkok, Thailand]
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e – Government in Bangkok
By
Mrs. Kanokpaan Tirakumsri
Head of Sub – division of Computer System Service 1
Bangkok Metropolitan Administration
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Item
o About Bangkok Metropolitan Administration (BMA)
o Current Situation of IT
o Case of e-Government
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Map of Bangkok
Total area 1568.7 Km2
and divided all area to 50 districts
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General Responsibilities of the BMA
- Preventing and relieving public disaster.
- Maintaining cleanliness and orderliness of the city.
- City planning.
- Traffic engineering.
- Provision of transportation services and mass transportation systems.
- Provision and control of markets, ferry-piers, and car parks.
- Maintenance of public places.
- Building control.
- Improving slum areas and housing.
- Environmental development and conservation.
- Etc.
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Organization Chart of BMA Board of Adviser to
Governor of Bangkok Governor of Bangkok
The Governor of Bangkok Secretariat
The Bangkok Metropolitan Council
The Bangkok Metropolitan Council
Secretariat Permanent Secretary
for the BMA
Office of the BMA Civil Service Commission
The BMA Civil Service Commission
Office of The
Permanent Secretary For the BMA
Strategy And
Evaluation Department
Medical Service
Department
Health Department
Education Department
Public Works
Department
Drainage And
Sewerage Department
Environment Department
Culture Sports And
Tourism Department
Finance Department
City Law Enforcement Department
Social Development Department
Traffic and Transportation
Department
City Planning
Department
Fire and Rescue
Department
The BMA Budget
Department
District Office (50 District Offices and 431 Schools)
50 District Councils I am here
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Current Situation of IT in BMA
1.
Federal
Information
Systems
2.
Information
Systems to
Support Core
Business
3.
Electronic
Information
Systems
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Current Situation of IT in BMA
1. Federal Information Systems
- Management Information System (MIS) - Information Systems Management to 50 districts area
1.
Federal
Information
Systems
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Current Situation of IT in BMA
2. Information Systems to Support Core Business
- To Support the work of the BMA - 70 Systems
2.
Information
Systems to
Support Core
Business
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Current Situation of IT in BMA
3. Electronic Information Systems
- 2 Systems - Service tax payment Systems through the internet
3.
Electronic
Information
Systems
- Complaints system through the internet
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2 Cases of e-Government in Bangkok www.bangkok.go.th
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1. Service tax payment Systems through the internet
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2. Complaints system through the internet
1555
ประชาชน
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ส่ือท่ีรบั
รายละเอียดผู้ร้องทุกข ์
อาย ุ การศึกษา
อาชีพ BES
T
เพศ
เรื่องซ า้
• โทรศพัท ์
• SMS
•MMS
•จดหมาย
• โทรสาร
• เวบ็ไซด ์
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รายงานแสดงสถิติเร่ืองฉุกเฉิน
รายงานแสดงสถิติเร่ืองร้องเรียนซ า้ รายงานแสดงสถิติ และเปรียบเทียบการรบัเรื่องร้องทุกข์
รายงานแสดงสถิติ และเปรียบเทียบการรบัเรื่องร้องทุกข ์10 อนัดบัแรก รายงานแสดงสถิติ และเปรียบเทียบการปฏิบติังาน
รายงานแสดงสถิติ และเปรียบเทียบการปฏิบติังานโดยหน่วยงาน Best
รายงาน>รายงานแสดงสถิติเร่ืองฉุกเฉิน
ตกลง
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Thank you Q & A