dspringer - resume TE Ibberson

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DANA SPRINGER 722 9 th Avenue South Hopkins, MN 55343 Cell: 320.491.9607 Email: [email protected] SPECIAL SKILLS Strong Work Ethic Goal-Oriented Driven to Succeed Highly Innovative Adept Research Skills Good Organizational Skills Proficient in Microsoft Word, PowerPoint, Excel, Outlook; Adobe Acrobat, Photoshop EDUCATION ST. CLOUD STATE UNIVERSITY St. Cloud, MN Bachelor of Science Marketing major, August 2009 Finance minor, May 2010 3.89 GPA / 4.0 scale Summa Cum Laude Beta Gamma Sigma Society Awarded four scholarships from G. R. Herberger College of Business - SCSU Treasurer: National Society of Collegiate Scholars, September 2007-May 2009 Marketing Director: Investment Club, January 2008-May 2009 Representative: COBEC, September 2009-May 2010 TESTIMONIALS FROM SUPERVISORS…. Dana is not only an excellent scholar, she has an outstanding personality. She enjoys working with people and I believe she is a natural born leader. Dana is destined to be very successful at any activity that she is directing her energy toward. She will be an ideal employee. I recommend Dana highly with no reservations.” ~James Johnson, Professor, St. Cloud State University “Dana’s thoughtful and humble personality is an intrinsic quality necessary for any teamwork. Because she is always results- oriented and can single-handedly accomplish assigned tasks, she wins the trust and loyalty of her fellow classmates. I offer my strongest support for Dana’s application.” ~Olivia Lee, Professor, St. Cloud State University PROFILE Excellent project leadership skills. Strong creative ability and extreme attention to detail. Outstanding team player and self-starter. Proven executional excellence and results-driven. EXPERIENCE Item Operations Data Quality Remediation Analyst August 2015-Present Randstad Professionals for Target Corporation, Minneapolis, MN Manage the prioritization and remediation of merchandise on Target.com. Coordinate, implement and complete item remediation projects. Problem-solve to determine best methods for item data manipulation. Mentor new team members for ease of transition and familiarity with three database systems (IMN, PIM, PRISM). Lead efforts to interface with internal merchandising teams and vendors. Research and support new merchandise maintenance initiatives. Escrow Transaction Specialist / Team Work Coordinator / Team Lead Stewart Title, Minnetonka, MN June 2012-June 2015 Supervised a team of 12 as Team Lead and Team Work Coordinator. Coordinated workflow processes and assigned daily tasks for team. Facilitated on-time and efficient completion of tasks by understanding critical report measurements and alerts. Prepared, analyzed and issued six production reports daily using company database and Microsoft Excel and Access. Assisted team with questions and fostered team-building relationships. Performed quality audits on a weekly basis for 12 team members. Alerted customer service team of rush files and cancellations. Prepared, proofread and sent closing packages to notaries for loan closings. Revised and maintained 11-page Doc Prep Checklist. Trained new hires to prepare loan closing packages. Ordered, reviewed and submitted quitclaim and warranty deeds. Loan Doc Specialist III December 2010-June 2012 AppleOne for Wells Fargo Home Mortgage, Minneapolis, MN Analyzed and approved financial paperwork for accuracy and consistency with internal proprietary financial software requiring strong attention to detail. Ensured loans adhered to federal guidelines for predatory lending standards and cash back requirements. Audited loan paperwork for signs of financial fraud and inconsistencies. Provided assistance to Wells Fargo staff with loan documentation process and trouble-shooting. Worked within a team to understand and prioritize time-sensitive loan documents to ensure rapid processing. Marketing Research Assistant January 2010-June 2010 Department of Marketing, St. Cloud State University, St. Cloud, MN Reviewed scholarly journals, analyzed 70 advertisements, summarized findings and created a detailed report. Directed and transcribed qualitative interviews for 20 consumers. Collaborated with director to create plots from consumer feedback. Co-authored final paper; accepted for review by AAA. ACTIVITIES Participated in International Scholar Laureate Program in Australia, 2009 Led two successful marketing competitions at SCSU, 2009 Participated in NSCS Leadership Convention in Florida, 2008 Created marketing proposal to place Swatch Store in Mall of America, 2005

Transcript of dspringer - resume TE Ibberson

Page 1: dspringer - resume TE Ibberson

DANA SPRINGER

722 9th Avenue South Hopkins, MN 55343

Cell: 320.491.9607 Email: [email protected]

SPECIAL SKILLS Strong Work Ethic Goal-Oriented Driven to Succeed Highly Innovative Adept Research Skills Good Organizational Skills Proficient in Microsoft Word,

PowerPoint, Excel, Outlook; Adobe Acrobat, Photoshop

EDUCATION ST. CLOUD STATE UNIVERSITY St. Cloud, MN Bachelor of Science Marketing major, August 2009 Finance minor, May 2010 3.89 GPA / 4.0 scale Summa Cum Laude Beta Gamma Sigma Society Awarded four scholarships from

G. R. Herberger College of Business - SCSU

Treasurer: National Society of Collegiate Scholars, September 2007-May 2009

Marketing Director: Investment Club, January 2008-May 2009

Representative: COBEC, September 2009-May 2010

TESTIMONIALS FROM SUPERVISORS…. “Dana is not only an excellent scholar, she has an outstanding personality. She enjoys working with people and I believe she is a natural born leader. Dana is destined to be very successful at any activity that she is directing her energy toward. She will be an ideal employee. I recommend Dana highly with no reservations.” ~James Johnson, Professor, St. Cloud State University “Dana’s thoughtful and humble personality is an intrinsic quality necessary for any teamwork. Because she is always results-oriented and can single-handedly accomplish assigned tasks, she wins the trust and loyalty of her fellow classmates. I offer my strongest support for Dana’s application.” ~Olivia Lee, Professor, St. Cloud State University

PROFILE

Excellent project leadership skills. Strong creative ability and extreme attention to detail. Outstanding team player and self-starter. Proven executional excellence and results-driven.

EXPERIENCE Item Operations Data Quality Remediation Analyst August 2015-Present Randstad Professionals for Target Corporation, Minneapolis, MN

Manage the prioritization and remediation of merchandise on Target.com. Coordinate, implement and complete item remediation projects. Problem-solve to determine best methods for item data manipulation. Mentor new team members for ease of transition and familiarity with three

database systems (IMN, PIM, PRISM). Lead efforts to interface with internal merchandising teams and vendors. Research and support new merchandise maintenance initiatives.

Escrow Transaction Specialist / Team Work Coordinator / Team Lead Stewart Title, Minnetonka, MN June 2012-June 2015

Supervised a team of 12 as Team Lead and Team Work Coordinator. Coordinated workflow processes and assigned daily tasks for team. Facilitated on-time and efficient completion of tasks by understanding critical

report measurements and alerts. Prepared, analyzed and issued six production reports daily using company

database and Microsoft Excel and Access. Assisted team with questions and fostered team-building relationships. Performed quality audits on a weekly basis for 12 team members. Alerted customer service team of rush files and cancellations. Prepared, proofread and sent closing packages to notaries for loan closings. Revised and maintained 11-page Doc Prep Checklist. Trained new hires to prepare loan closing packages. Ordered, reviewed and submitted quitclaim and warranty deeds.

Loan Doc Specialist III December 2010-June 2012 AppleOne for Wells Fargo Home Mortgage, Minneapolis, MN

Analyzed and approved financial paperwork for accuracy and consistency with internal proprietary financial software requiring strong attention to detail.

Ensured loans adhered to federal guidelines for predatory lending standards and cash back requirements.

Audited loan paperwork for signs of financial fraud and inconsistencies. Provided assistance to Wells Fargo staff with loan documentation process

and trouble-shooting. Worked within a team to understand and prioritize time-sensitive loan

documents to ensure rapid processing. Marketing Research Assistant January 2010-June 2010 Department of Marketing, St. Cloud State University, St. Cloud, MN

Reviewed scholarly journals, analyzed 70 advertisements, summarized findings and created a detailed report.

Directed and transcribed qualitative interviews for 20 consumers. Collaborated with director to create plots from consumer feedback. Co-authored final paper; accepted for review by AAA.

ACTIVITIES Participated in International Scholar Laureate Program in Australia, 2009 Led two successful marketing competitions at SCSU, 2009 Participated in NSCS Leadership Convention in Florida, 2008 Created marketing proposal to place Swatch Store in Mall of America, 2005