Dr.Sheela Ramachandran Former Vice Chancellor

Avinashilingam Institute for Home Science and Higher Education for women

University (Estd. u/s 3 of Act 1956)

GenNext :A Comma in the Sentence, namely, Empowered India-------,------,-----,

TQM in Higher Education

Tasks ahead of H.E. Institutions

Learnt From School

U N L E A R N

RE LEARN

Shortcomings of our HE system

The traditional Classroom Covering the syllabus

Affiliation to boards

Challenges ahead – Survival of the fittest

The Lion and the Gazelle Story

What is Empowered India?

Engineer/

Medicine/

Humanities/

Physics/

Commerce

Integrated

Liberal

Education

Population 5

billion? Uni Industry /job? Single domain of

knowledge

Environment

on earth

Drivers of

life

GenNext

3 billion ?

Integrated multi

industry/jobs?

Multi domain

knowledge

Environment

on earth Drivers of

life

OR

“TQM is a management philosophy that focuses

on perpetual process enhancement through

the prevention of problems and errors”

TQM

Quality Assurance

Quality Sustenance

Quality Enhancement

TQM requires

Continual Monitoring and control Of processes performance and

quality

Placing the customer (student) at the summit of attention

A sense of awareness, commitment and involvement on the part of management, administrators teachers and students.

TQM must adopt

Benchmarking Internal benchmarking

Competitive benchmarking

Should adopt the Best practices approach

Four I and D Model

• Identification of best practices

• Implementation of best practices

• Institutionalization of best practices

• Internalization of best practices

• Dissemination of best practices

Outcome Based Education

• Traditional

• Transitional

• Transformational

Engineers should be able to transform a

societal/global problem into an Engineering

problem and solve it.

Outcome Based Education

Program Objectives

Program

Outcomes

Outcome wise mapping of courses

TRANSFORMATIONAL OUTCOME BASED EDUCATION

Program Objectives

1.Preparation:

• to prepare students to excel in postgraduate programs or

• to succeed in industry or

• technical profession through global, rigorous education. 2.Core Competence: to provide students with a solid foundation in mathematical,

scientific and engineering fundamentals required to solve

engineering problems and also to pursue higher studies. 3.Breadth: to train students with good scientific and engineering

breadth so as to comprehend, analyze, design, and create

novel products and solutions for the real life problems.

Cont....

4.Professionalism:

to inculcate in students professional and ethical attitude,

effective communication skills, teamwork skills,

multidisciplinary approach, and an ability to relate

engineering issues to broader social context.

5.Learning Environment:

To provide student with an academic environment aware of

excellence, leadership, written ethical codes and guidelines,

and the life-long learning needed for a successful

professional career.

Skills in the Ball game of the corporate sector

Skill Importance % Satisfaction levels %

Flexibility Extremely –41

Very – 40

Very – 37

Somewhat – 33

Creativity Extremely – 45.7

Very – 36.1

Somewhat -32.2

Extremely – 29.7

Empathy Extremely – 46.2

Very – 29

Somewhat -34.7

Extremely – 28.8

Self - discipline

Extremely – 56.8

Very – 30.9

Somewhat -32.1

Extremely – 34.5

Reliability Extremely – 62

Very – 21

Extremely – 33

Somewhat -31

Integrity Extremely – 63

Very – 35

Extremely – 39

Very – 35

Contd…..

Written communication

Very – 43.4

Extremely – 41

Very – 35.7

Some what -26.9

Reading Extremely – 46.5

Very – 28.4

Some what – 32.1

Very – 25.8

Communication in English

Extremely – 46.5

Very – 28.4

Some what – 33.1

Very – 28.9

Basic computer knowledge

Extremely – 56.8

Very – 28.0

Extremely – 35.7

Very – 34.0

Advanced computer knowledge

Extremely – 36.8

Very – 29.8

Very – 35.0

Somewhat – 26.1

Skill Importance % Satisfaction levels %

Contd…..

Drivers of change

Evolution to Revolution

Are We Ready?

Video

Empower India

Flipped classrooms

Blended Learning

Rhizomatic Learning

From One to Many

Games Managers play

Why Flexibility ?

No. of Students

Academic / Research Orientation

Outcome

10

Good scorer;

Academically strong /

Research

• Teaching / Research

• Assured Job

20 Above average

Average scorer

• Mid-level Engineer

• End up in teaching

20

Satisfactory Scorer

Average

• Good in hands on job

• Entrepreneur

• Potential for qualification

upgradation during job

10

Difficulty in Academics • Skilled labourers

• Potential for qualification

upgradation after experiences

In a class of 60

If an egg is broken by an outside

force--------- A Life ends!

If an egg breaks from within ----Life begins!

Great things always begin from within!

Complex Issues, Simplified Any where, Anytime

Learning (Technology enabled)

Skill training

Lifelong Integrated Learning Leader in a Team

Clean, lush mother earth

Values of Life

Desired Outcomes

• A confident person

• A self-directed life long learner

• An active contributor

• A concerned citizen

-

Role of GenNext

• Today

–Develop themselves

–Mould themselves

–Empower themselves

• Tomorrow

– They will

– They can

• be the pillars of empowered India

Challenges of Indian GenNext

Global Ambitions

Indian Culture

Local Moorings

Global Culture

APTITUDE

ATTITUDE

SERVITUDE

ALTITUDE

N N O V A T E

Reach

No

Search

Change

I

-

Great leaders don’t tell you what to do!!. They show how it is done…

• did the wind blow it away?

• did the tree let it go?

• did the leaf get too tired of holding on?

H E Student

TQM should be driven by

Should desire and

demand the best !

TQM Will

determine

Student

Tea Shop

5 star Hotel

Thank You