Doctor, Can You See My Squats?: Understanding Bodily Communication in Video Consultations for...
-
Upload
university-of-melbourne-australia -
Category
Technology
-
view
70 -
download
1
Transcript of Doctor, Can You See My Squats?: Understanding Bodily Communication in Video Consultations for...
![Page 1: Doctor, Can You See My Squats?: Understanding Bodily Communication in Video Consultations for Physiotherapy.](https://reader035.fdocuments.net/reader035/viewer/2022070510/58a881eb1a28abb47a8b57ef/html5/thumbnails/1.jpg)
Doctor, Can you See My Squats? Understanding Bodily Communication in Video Consultations for Physiotherapy
Deepti AggarwalBernd Ploderer, Frank Vetere, Mark Bradford, Thuong Hoang
![Page 2: Doctor, Can You See My Squats?: Understanding Bodily Communication in Video Consultations for Physiotherapy.](https://reader035.fdocuments.net/reader035/viewer/2022070510/58a881eb1a28abb47a8b57ef/html5/thumbnails/2.jpg)
2
Increasing demands for healthcare
![Page 3: Doctor, Can You See My Squats?: Understanding Bodily Communication in Video Consultations for Physiotherapy.](https://reader035.fdocuments.net/reader035/viewer/2022070510/58a881eb1a28abb47a8b57ef/html5/thumbnails/3.jpg)
Video Consultations
![Page 4: Doctor, Can You See My Squats?: Understanding Bodily Communication in Video Consultations for Physiotherapy.](https://reader035.fdocuments.net/reader035/viewer/2022070510/58a881eb1a28abb47a8b57ef/html5/thumbnails/4.jpg)
Bodily Communication in Clinical Consultations
![Page 5: Doctor, Can You See My Squats?: Understanding Bodily Communication in Video Consultations for Physiotherapy.](https://reader035.fdocuments.net/reader035/viewer/2022070510/58a881eb1a28abb47a8b57ef/html5/thumbnails/5.jpg)
EXAMINE
FEEL
COMFORT
DIAGNOSE
Different use of Bodily Communication
![Page 6: Doctor, Can You See My Squats?: Understanding Bodily Communication in Video Consultations for Physiotherapy.](https://reader035.fdocuments.net/reader035/viewer/2022070510/58a881eb1a28abb47a8b57ef/html5/thumbnails/6.jpg)
Bodily Communication in Physiotherapy
![Page 7: Doctor, Can You See My Squats?: Understanding Bodily Communication in Video Consultations for Physiotherapy.](https://reader035.fdocuments.net/reader035/viewer/2022070510/58a881eb1a28abb47a8b57ef/html5/thumbnails/7.jpg)
Research Aims
![Page 8: Doctor, Can You See My Squats?: Understanding Bodily Communication in Video Consultations for Physiotherapy.](https://reader035.fdocuments.net/reader035/viewer/2022070510/58a881eb1a28abb47a8b57ef/html5/thumbnails/8.jpg)
Observational Study
![Page 9: Doctor, Can You See My Squats?: Understanding Bodily Communication in Video Consultations for Physiotherapy.](https://reader035.fdocuments.net/reader035/viewer/2022070510/58a881eb1a28abb47a8b57ef/html5/thumbnails/9.jpg)
2 physiotherapists & 5 patients with chronic pain Prescribed exercises: tip-toes, squats
FACE TO FACE (3) VIDEO (7)
![Page 10: Doctor, Can You See My Squats?: Understanding Bodily Communication in Video Consultations for Physiotherapy.](https://reader035.fdocuments.net/reader035/viewer/2022070510/58a881eb1a28abb47a8b57ef/html5/thumbnails/10.jpg)
FACE-TO-FACE VIDEO
1. OPENING2. COMPLAINT3. EXAMINATION4. DIAGNOSIS5. TREATMENT6. CLOSING
![Page 11: Doctor, Can You See My Squats?: Understanding Bodily Communication in Video Consultations for Physiotherapy.](https://reader035.fdocuments.net/reader035/viewer/2022070510/58a881eb1a28abb47a8b57ef/html5/thumbnails/11.jpg)
FACE-TO-FACE VIDEO
Appearance (Full body)
Posture
Movement (walking)
Orientation
Appearance (Upper torso)
Posture
Movement (walking)
Orientation
#1. OPENING
![Page 12: Doctor, Can You See My Squats?: Understanding Bodily Communication in Video Consultations for Physiotherapy.](https://reader035.fdocuments.net/reader035/viewer/2022070510/58a881eb1a28abb47a8b57ef/html5/thumbnails/12.jpg)
VIDEO
Quality of movements (depth,
range, & smoothness)
#2. HISTORY TAKING
Quality of movements (depth
and range, smoothness)
FACE-TO-FACE
Facial expressions (tears, red cheeks,
tensed eyes)
Facial expressions (tears, red cheeks,
tensed eyes)
Eye contact (for encouragement,
willingness to engage)
Eye contact (for encouragement,
willingness to engage)
![Page 13: Doctor, Can You See My Squats?: Understanding Bodily Communication in Video Consultations for Physiotherapy.](https://reader035.fdocuments.net/reader035/viewer/2022070510/58a881eb1a28abb47a8b57ef/html5/thumbnails/13.jpg)
VIDEO
Tactile feedback (body tightness,
inflammation, body temperature)
Response to touch (fear, protective
spasm, facial expression)
#3, 4. EXAMINATION & DIAGNOSIS
Tactile feedback (body tightness,
inflammation, body temperature)
Response to touch (fear, protective
spasm, facial expression)
Touch on patient’s body Touch on own body
FACE-TO-FACE
![Page 14: Doctor, Can You See My Squats?: Understanding Bodily Communication in Video Consultations for Physiotherapy.](https://reader035.fdocuments.net/reader035/viewer/2022070510/58a881eb1a28abb47a8b57ef/html5/thumbnails/14.jpg)
VIDEO
Full body posture
Efforts (fatigue, tremor)
Facial expressions
Tone of speech (pitch)
Touch on patient’s body
Full body posture
Efforts (fatigue, trmeor)
Facial expressions
Tone of speech (pitch)
Touch on own body
#5. TREATMENTFACE-TO-FACE
![Page 15: Doctor, Can You See My Squats?: Understanding Bodily Communication in Video Consultations for Physiotherapy.](https://reader035.fdocuments.net/reader035/viewer/2022070510/58a881eb1a28abb47a8b57ef/html5/thumbnails/15.jpg)
VIDEO
Body language
Facial expressions Facial expressions
Body language
#6. CLOSINGFACE-TO-FACE
![Page 16: Doctor, Can You See My Squats?: Understanding Bodily Communication in Video Consultations for Physiotherapy.](https://reader035.fdocuments.net/reader035/viewer/2022070510/58a881eb1a28abb47a8b57ef/html5/thumbnails/16.jpg)
Video limits a wide range of bodily cues
Best suitable for follow up consultations
Key Takeaways
![Page 17: Doctor, Can You See My Squats?: Understanding Bodily Communication in Video Consultations for Physiotherapy.](https://reader035.fdocuments.net/reader035/viewer/2022070510/58a881eb1a28abb47a8b57ef/html5/thumbnails/17.jpg)
17
Increasing demands for healthcare
![Page 18: Doctor, Can You See My Squats?: Understanding Bodily Communication in Video Consultations for Physiotherapy.](https://reader035.fdocuments.net/reader035/viewer/2022070510/58a881eb1a28abb47a8b57ef/html5/thumbnails/18.jpg)
Design Dimensions
![Page 19: Doctor, Can You See My Squats?: Understanding Bodily Communication in Video Consultations for Physiotherapy.](https://reader035.fdocuments.net/reader035/viewer/2022070510/58a881eb1a28abb47a8b57ef/html5/thumbnails/19.jpg)
Visual Acuity
![Page 20: Doctor, Can You See My Squats?: Understanding Bodily Communication in Video Consultations for Physiotherapy.](https://reader035.fdocuments.net/reader035/viewer/2022070510/58a881eb1a28abb47a8b57ef/html5/thumbnails/20.jpg)
Field-of-view
![Page 21: Doctor, Can You See My Squats?: Understanding Bodily Communication in Video Consultations for Physiotherapy.](https://reader035.fdocuments.net/reader035/viewer/2022070510/58a881eb1a28abb47a8b57ef/html5/thumbnails/21.jpg)
Deepti Aggarwal
Thank you.
![Page 22: Doctor, Can You See My Squats?: Understanding Bodily Communication in Video Consultations for Physiotherapy.](https://reader035.fdocuments.net/reader035/viewer/2022070510/58a881eb1a28abb47a8b57ef/html5/thumbnails/22.jpg)
22
Key references
Michael Argyle. 2013. Bodily communication. Routledge. Ann Blandford, Erik Berndt, Ken Catchpole, Dominic Furniss, Astrid Mayer, Helena Mentis, Aisling Ann O’Kane, Tom Owen, Atish Rajkomar, and Rebecca Randell. 2012. Experiencing Interactive Healthcare Technologies: embracing ‘the wild’on its own terms. Invited submission to ToCHI’s special issue on ‘The Turn to the Wild. Patrick Sarsfield Byrne and Long B. E. 1976. Doctors talking to patients. A study of the verbal behaviour of general practitioners consulting in their surgeries. Her Majesty's Stationery Office, London, England.Christian Heath.1986. Body movement and speech in medical interaction. Cambridge University Press.Christian Heath. 2002. Demonstrative Suffering: The Gestural (Re)embodiment of Symptoms.Journal of Communication, 52(3), 597-616.Helena M. Mentis, Rita Shewbridge, Sharon Powell, Melissa Armstrong, Paul Fishman, and Lisa Shulman, 2015. Co-Interpreting Movement With Sensors: Assessing Parkinson’s Patients’ Deep Brain Stimulation Programming. Human Computer Interaction 2015, 1-34.Edward Alan Miller. 2011. The continuing need to investigate the nature and content of Teleconsultation communication using interaction analysis techniques. Telemedicine and Telecare, 17(2): 55-64.