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![Page 1: DOCLINE Users Group Meeting MLA 2012 Maria Elizabeth Collins Public Services Division National Library of Medicine National Institutes of Health U.S. Department.](https://reader035.fdocuments.net/reader035/viewer/2022062221/56649dd25503460f94ac983d/html5/thumbnails/1.jpg)
DOCLINE Users Group MeetingMLA 2012
Maria Elizabeth CollinsPublic Services Division
National Library of MedicineNational Institutes of Health
U.S. Department of Health and Human Services
![Page 2: DOCLINE Users Group Meeting MLA 2012 Maria Elizabeth Collins Public Services Division National Library of Medicine National Institutes of Health U.S. Department.](https://reader035.fdocuments.net/reader035/viewer/2022062221/56649dd25503460f94ac983d/html5/thumbnails/2.jpg)
• Back at the office– Karen Kraly– Lisa Theisen– Lis Unger
• At MLA– Maria Collins– Martha Fishel– Barbara Nicholson
DOCLINE Team
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• Michelle Burda, Middle Atlantic • P.J. Grier, Southeastern Atlantic • Irene Williams, Greater Midwest• Jim Honour, MidContinental• Re Mishra, South Central• Pat Devine, Pacific Northwest• Marco Tamase, Pacific Southwest• Mark Goldstein, New England• Catherine Rossignol, Canada
Network Coordinators
![Page 4: DOCLINE Users Group Meeting MLA 2012 Maria Elizabeth Collins Public Services Division National Library of Medicine National Institutes of Health U.S. Department.](https://reader035.fdocuments.net/reader035/viewer/2022062221/56649dd25503460f94ac983d/html5/thumbnails/4.jpg)
Agenda
• DOCLINE Today• 2011 Changes• Changes in Progress• Upcoming Changes• Resource Sharing
![Page 5: DOCLINE Users Group Meeting MLA 2012 Maria Elizabeth Collins Public Services Division National Library of Medicine National Institutes of Health U.S. Department.](https://reader035.fdocuments.net/reader035/viewer/2022062221/56649dd25503460f94ac983d/html5/thumbnails/5.jpg)
DOCLINE Today
• 2,818 libraries participating• Over 1.68 million serial holdings records– 1.16 million print– 494,000+ e-journals (29.33%)
• 1.63 million ILL Requests in FY2011
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Performance Numbers
• Fill Rate is 93.0% • Average number of routes is 1.29
• Average time to fill normal request = 1.02 days• Average time to fill rush request = 0.29 days• Average time to fill urgent request = 0.19 days
• Epub ahead of print– Fill Rate: 87.0%– Routes: 1.8– Average time to fill: 1.05 days
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DOCLINE 4.6 – July 2011
• Loansome Doc Transfer– Search by patron name, email– Improved display of requests– Remember library’s last ship to choice
• Resubmit
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Loansome Doc Transfer Search
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DOCLINE 4.7 – September 2011
• Changes to support NN/LM print retention program – MedPrint
• Edit holdings – national commitment • Search holdings by national commitment
• 22 libraries– 4 submitted paperwork
• 242 titles
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Participating MedPrint Libraries
• Creighton University Health Sciences Library• East Carolina University, Laupus Campus• New York State Nurses Association• University of Tennessee Health Sciences
Library
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MedPrint
• Scope: 250 AIM / PMC titles to begin the project
• Distributed retention – all regions / all titles• 12 copies – minimum number– NLM would be 13th copy
• Period of commitment = 25 years• DOCLINE will be place of record
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MedPrint Information
• MedPrint web pagehttp://www.nlm.nih.gov/psd/printretentionmain.html
– Overview– List of titles– Agreement
• RMLs• DOCLINE customer service
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ILL Fees
• Max cost greater than $11– Resource libraries: 12 of 163 (7.3%)– Primary Access Libraries: 106 of 2,033 (5.2%)– Other libraries: 65 of 587 (11.0%)
• Reminders:– Surcharges are additional costs– ILL Fees must comply with copyright
• Cost recovery• Reasonable
– EFTS is cost efficient billing mechanism
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Coming This Summer
• DOCLINE 4.8– Loansome Doc fixes– Internet Explorer 9 & Firefox 12– Required changes
• DOCLINE 4.9– DOCLINE minor fixes– Internet Explorer 9 & Firefox 12 (or latest)– Required changes
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Coming Later …
• Upload holdings to DOCLINE– OCLC– Others???
• Embargo periods – DOCLINE holdings– Routing
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Numbers …
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46% decline since 2002
1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 20110
500000
1000000
1500000
2000000
2500000
3000000
3500000
2,598,366
2,801,712
2,933,9632,930,793
2,876,8612,916,254
3,025,453
2,985,2122,923,384
3,038,9342,865,964
2,704,190
2,480,132
2,311,516
2,102,0681,969,656
1,861,2081,765,108
1,631,667
ILL Requests
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* ILLs during Oct 2010 – September 2011
22.9%
43.9%
30.6%
2.6%
Lending
Other Primary Access
Resource Library RML
20.1%
59.8%
18.1%2.0%
Borrowing
Other Primary Access
Resource Library RML
ILL By Library Level
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Borrowing by Library Level
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Lending by Library Level
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Journal Title Use – FY2011
Used Once24%
2 times11%
3-5 times14%
6-10 times10%
10-100 times25%
More than 100
16%
20,037 journal titles used to fill requests
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1 use74.7%
2 uses14.8%
3-5 uses8.4%
6-10 uses1.6% More than 10
0.4%
882,827 citations used to fill 1.3 million requests
Individual Article Use – FY2011
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28.6% of articles older than 10 years
ILL by Publication Year – FY2011
![Page 24: DOCLINE Users Group Meeting MLA 2012 Maria Elizabeth Collins Public Services Division National Library of Medicine National Institutes of Health U.S. Department.](https://reader035.fdocuments.net/reader035/viewer/2022062221/56649dd25503460f94ac983d/html5/thumbnails/24.jpg)
54% of articles older than 10 years
The Lancet – FY2011
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NEJM – FY2011
71.7% of articles older than 10 years
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Publication Year Comparison – FY2011
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68% decline since 2002
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 20110
100,000200,000300,000400,000500,000600,000700,000800,000900,000
1,000,000
U.S. Canada International
Loansome Doc Requests
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• Transforming access to the collection
“Investigate reasons for declining DOCLINE and document delivery use, determine if other systems are meeting user needs, and determine future direction for document delivery.”
Strategic Planning: Resource Sharing
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Goals
• Better understand – landscape of resource sharing of Network – challenges & successes of obtaining literature
• Learn more about patron and library needs• Determine future direction for document
delivery
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• Discussions with RMLs– What are you hearing from members?– What are you seeing & thinking?
• Focus groups with Network members– Broad questions
• Network wide survey– Range of broad and specific questions
Approach
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Themes - User
• If not immediately available, user skips it• Generational differences– Mobile access, perceptions, expectations
• Accessing materials themselves• Remote use of library collections, services• Shift to UpToDate, DynaMed, etc.
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Themes – Library
• Less money• Wider access to e-journals thru consortia
buying and “big deal” packages• Some libraries seeing increased borrowing &
decreased lending• Reductions in library space• Mergers, closings of libraries• Licensing
![Page 33: DOCLINE Users Group Meeting MLA 2012 Maria Elizabeth Collins Public Services Division National Library of Medicine National Institutes of Health U.S. Department.](https://reader035.fdocuments.net/reader035/viewer/2022062221/56649dd25503460f94ac983d/html5/thumbnails/33.jpg)
Themes – Perfect World
• Everything online• One seamless tool / location to access all
literature• Better IT support for library• EMR integration for obtaining literature
• Stop fixing, start re-inventing
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• Analyze focus group data• Network-wide survey• Evaluate user input• Analyze DOCLINE request data• Evaluate publisher & vendor offerings
• Where will it lead?
Next Steps
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It Depends…
• Feedback • Usage statistics• Trends• Budget
• Change in products• Change in services
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Talk with DOCLINE Team
• NLM Booth– Monday: 10:00am – 12:00pm– Tuesday: 12:00pm – 2:00pm
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Thank You
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Discussion