Divya_-_Resume - Polokwane
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Transcript of Divya_-_Resume - Polokwane
Executive SummaryI am a positive individual with a “can do” approach to life, who likes to achieve my best in all circumstances. I am a good team player who contributes to the targets of the business. I am loyal and my work is of a consistent high caliber.
I am an outgoing person with the ability to positively influence others and guide / lead them in the right direction. The following are some of my strengths:
- Adaptive to change- Communication skills- Self motivated and learning agility- Analytical skills- Strong in math- Self confident- Negotiator- Presenter- Possessing the capacity to cope with failures and trying to learn from past mistakes.
I know that I can add value to any role in which I might find myself. I trust that my application will meet your favorable approval.
Sincerely looking forward to meeting with you.
Divya GeorgeObjective
To enable the organisation to achieve its goals and objectives through
sincerity and hard work by effectively utilising the available resources to
meet the expectations of the relevant stakeholders.
Personal Details
Educational Qualifications
Achievements
Full Name : Divya George
Address : 23 Voortrekker Street 2 Jolene Flats Polokwane 0699
Population Group : Indian
Drivers License : Code B
RSA ID No : 750903 1283 18 0
Email : [email protected]
Contact details : 073 663 2221 (c) (015) 291 5306 (a/h)
SACE registration number FP12266128
NO: QUALIFICATION UNIVERSITY / INSTITUTION YEAR
1Post Graduate Certificate in Education
UNISA(Currently Pursuing)
2 Certificate in Financial Planning
MILPARK BUSINESS SCHOOL
2008
3
Certificates in Oracle, Visual Basic, & “C “- Programming Languages
BITECH1997
4 B.Sc. Degree - Mathematics
MAHATMA GANDHI UNIVERSITY
1996
_________________________________________________________
Current
Previous Experience
Limpopo Colour: Badminton 2016CSA Level 1 Coach - Cricket
PIETERSBURG ENGLISH MEDIUM PRIMARY SCHOOL, POLOKWANE (Started 12/01/2016 – 31/12/2016) Educator - Mathematics
A) FLORAPARK COMPREHENSIVE HIGH SCHOOL, POLOKWANEEducator(07/08/2015 – 31/12/2015)Grade 8 TechnologyGrade 9 Natural Science
B) MITCHELL HOUSE – POLOKWANE
Teaching Practice [Mathematics] Senior Phase & FET Phase
(17/06/2014 – 12/09/2014) Classroom Management Curriculum Management
C) CAPRICORN FET COLLEGE [SESHEGO CAMPUS]
LECTURER - N6 & N5 MATHEMATICS – (NATED) Classroom Management Curriculum Management
D) OLD MUTUAL Sales Support Manager [Trainee] (Dec 2008 – Mar 2012) – Old
Mutual (Personal Financial Advice), Polokwane Area Office.
Duties: Audit duties for Polokwane Area – Also been part of cross region audit
o Expense audito System audits – on submissions, processes, Tracker(IT
assets), furniture, Health & Safety Auditso Client data access audits
o Client Advice Record auditso Weekly FICA audits - To prevent money laundering.o Cross Area Audits
Software Application auditso Audited the following systems: To ensure that the
programs put in place for specific purposes are not misused or underused:
IDU – Budget: Keep track of the budget and take the necessary steps to control / activate the concerned expenses or crucial budgets that are not used to promote the business success.
My Service – To monitor that the advisors and Sales Co-ordinators update and keep track of the customer’s portfolio,
Astute – Gives the full portfolio information of a customer to assist the advisors to give them learned financial advice,
Channel MIS – to monitor the trends and keep track of the business, etc.
CARE – system; where the submitted business can be monitored like a diary system,
Omunet – Where the development of a policy can be viewed,
o Ensure that support staff is sufficiently trained in utilizing the above applications correctly.
Financial
o Budget planning for the next yearo Manage Expenses – Control expenseso Manage Productivity – Working to issue business as
soon as possible
Cliento Customer Base Management – Make sure all our
customers are getting serviced by our Financial Advisers.
o Complaints - Investigate and address the complaint within the Service Level Agreement of 10 days.
Internal Processo Improved Processes -Compliance Audits are done to
make sure that all submitted business are above standard
o Standard Operating Procedures are followed to make sure the correct processes have followed to issue the business.
o Health & Safety reports are done to make sure the work environment is safe for our customers.
Peopleo Transform the workplace – Employee Equity & Area
improvement on survey – To work as a team with colleagues from different cultural background.
o DAStinction Club – Encouraging staff to go the extra mile to develop that high performing culture.
o Cultivate Effective Management Team – Put a Succession Plan in place for the critical positions.
o Leadership Development – Personal Development Plan, Management Development Plan Role Orientation.
o Coaching and mentoring of staff.
Develop and monitor budget for the Polokwane area o Ensure that the Area, including the 8 district offices,
operates in a cost effective way. [E.g.: Telephone costs, stationary, training costs (focus locally), etc]
Prepare & Submit Reports o Trend Reports - Find and implement solutions to
improve Area Business –Conservations, etc.o Annual & Monthly Budget reports
Task Structuringo Plans and assigns work over the applicable period.o Ensure that the Sales Co-ordinators updates the
conservation of business spreadsheet.o Ensure that Sales Co-ordinators submits FICA
Documents every Monday.o Conduct audits for the area to make sure the business
and recordkeeping are compliant.
Record Keepingo Ensure that the documents and emails are tagged and
filed in the relevant folders.
To render support to Area Manager:o Bi-weekly/Monthly sessions with AM to keep him
informed of all trends / risks / expenses, etc.o Monitoring Budgets, conducting audits, staff
management, process flow etc.
Reporting line - Regional Operations Manager (MRSA)
Self-development.o Attended training courses to keep abreast with
changes – Manager of Others Workshop.o Attended courses (Old Mutual Business School):
Manager of Self Workshop Manager of Others workshop Time Management workshop Effective Interaction skills workshop Coaching of Others Social Styles
------------------------------------------------------------------------------------------------
E) Qualified Personal Financial Adviser - Old Mutual (May 2005 –
November 2008)
Duties: Performed a complete Financial Needs Analysis for
individuals, who needed financial advice. Advised them on how they
can reduce their debts and lead them through a path of sound
financial Investments and a secured lifestyle. Was accredited to give
advice on Old Mutual Bank Products, Old Mutual and Mutual &
Federal.
Since the inception in 2007, I was using Spotlight as an analysis tool
to render advice for the accredited products as per below.
Awards: 1) Old Mutual Bank – Top Performing Personal Financial Adviser
for 2006
2) Member of the team that won the “New Business Competition”
for the years 2007 & 2009.
3) Club 51 - Member
Accreditations done -
o Professional Selling 1, 2 and 3
o Greenlight.
o Employee Benefits - ORION, GAP & Evergreen
o Investment Horizons (Existing Business).
o Mutual & Federal – Personal Business.
o Old Mutual Bank Credit Card – Referral
o Old Mutual Bank Current Account - Referral
o Old Mutual Bank Home loans, Old Mutual Bank Vehicle Finance,
Old Mutual Impaired Whole Life (Table 1N).
o Old Mutual Max Investments.
o Old Mutual Compulsory Purchased Annuities, Old Mutual
Voluntary Purchased Annuities.
o Anchor Plans, Capital Preservation Option, Essential Savings
Range, Flexi Assurance Range, Flexi Care, Flexi Dowment
Range, Flexi Education Plan, Flexi Family Cover, Flexi Future
Maker, Flexi Home Maker, Flexi Life Range, Flexi Money Maker,
Flexi Mortgage Managed Plan, Flexi Payout Plan, Flexi Pension
Range.
o Oxygen Medical Schemes and Oxygen 2008
------------------------------------------------------------------------------------------------
F) FVG Consultancy (2003 April – 2004 August)In 2003 – 2004, completed the Leave Audit Project that had to be
audited and transferred to Persal (Personnel & Salary System of the
Government). This was done for the Department of Education
Region 2 in the Limpopo Province. This audit was conducted on the
Leave Audit System (LAS) database. I held the Position of a Senior Checker (Supervisor) in this project. Once the Leave is capped,
it is checked and re-checked. This is then approved by the Auditor
General’s office. The approved data is then programmatically
transferred to Persal.
------------------------------------------------------------------------------------------------
G) FREELANCE CONTRACT Captured the new Establishment details for the Department of
Education, Limpopo Province for “Persal” purposes. This was done
for three Regions (2, 3 and 6), which contained many circuit offices,
area offices, regional offices and several schools.
_________________________________________________________
Education Details
A) Currently studying at UNISA for Post Graduate Certificate in Education [No.: 54971179]. Modules consists of:
EDAHOD 5 THE EDUCATOR AS ASSESSOR – Completed
EDDHODJ THE EDUCATOR AS LEARNING PROGRAM DEVELOPER - Completed
EDLHODM THE EDUCATOR AS A LEADER, MANAGER & ADMINISTRATOR - Completed
EDMHODR EDUCATOR AS MEDIATOR OF LEARNING - Completed
EDPHOD8 EDUCATOR IN A PASTORAL ROLE - Completed
EDRHODG EDUCATOR AS RESEARCHER, SCHOLAR & LIFE LONG LEARNER – Completed
LADMMM6 TEACHING MATHEMATICS (SP SUBJECT DIDACTICS) – Completed
PTEAC1X TEACHING PRACTICE 1 (FURTHER EDUCATION AND TRAINING)
PTEAC2Y TEACHING PRACTICE 2 (SENIOR PHASE FOR PGCE)
SDMAT04 MATHEMATICS EDUCATION (FET SUBJECT DIDACTICS)
B) Certificate in Financial Planning (Milpark Business School, April
2008)
C) Degree: B.Sc. Mathematics (Mahatma Gandhi University, India –
May 1996)
D) Diplomas: Oracle V7.1 (1997), Visual Basic (1997) & “C”(1997)
E) Matric (Nicholson Syrian Girls Secondary High School, Kerala, India -
March1991)
_________________________________________________________
Software Packages
IMac Software, Channel MIS, Omi Pay, Oracle Financials, Spotlight, Pathfinder 4, Finalisor, OmuQuote, Front Office, MS-Office’2000,
Microsoft PowerPoint, Internet Explorer, Pegasus E-mail, Internet
Newsreader, etc.
_________________________________________________________
Computer Modules Learned
Languages
SQL PLUS
PL/SQL
RDBMS
ORACLE FORMS
ORACLE REPORTS
ORACLE BROWSER
ORACLE GRAPHICS
DATABASE ADMINISTRATION
PROGRAMMING IN VISUAL BASIC 5.0
PROGRAMMING IN “C”
_________________________________________________________
Speak Read WriteEnglish Malayalam Hindi Tamil
Reference
1> Mrs D Conradie – Principal: PEMPS
(015) 291 3371 / 2
2> Mr Dumile Skade, LIC Coaches Education Manager
(015) 291 3485 / 071126 9208 / 061 484 0001
3> Mr Mashao – Principal: FCHS
(015) 296 2493 / 082 963 4299
4> Mr Andrew Cook – Principal, Mitchell House
(015) 296 0865
5> Mr. Gawie van der Westhuizen – Area Manager, Old Mutual
082 382 6563 / (012) 481 4503
6> Mrs. Marie Brits – Team Leader: Sales, Operations & Administration,
Old Mutual 082 450 5897 / (013) 759 1766
7> Mr. Willy Bodelli – Head of Department, Seshego FET College
083 898 2789
_________________________________________________________
Contact Details Email (h): [email protected]
Declaration: - I, hereby state that the above given information is true and correct to the best of
my knowledge and ability.
Sincerely,
Divya George
Phone : (015) 291 5306 (h)073 663 2221 (c)