Digital Video Player Dvp-s300, Dvp-s330, Dvp-s350, Dvp-s360, Dvp-s500d, Dvp-s530d, Dvp-s550d,...

S® Training Manual

Troubleshooting

Course: DVD-03

Digital Video PlayerSony DVD PlayersModels: DVP-S300 DVP-S570d

DVP-S330 DVP-C600dDVP-S350 DVP-C650dDVP-S360 DVP-C660DVP-S500d DVP-C670dDVP-S530d DVP-S3000DVP-S550d DVP-S7000DVP-S560d DVP-S7700

Model Gen Intro Year MSRP Optical RF Amp ARP A/V Decod A DSP Servo DSPDVP S300 2 1997 $599.99 KHS180A SSI33P3720A CXD1865R L6402GQC27 MB86342PF CXD8730RDVP S330 3 1999 $349.00 KHM220AAA SSI33P3722 CXD8784R CXD1930G none CXD8791QDVP S350 4 2000 $ KHM220AAA SSI33P3722 CXD9576R CXD1932Q none CXD9569RDVP S360 4 2000 $299.00 KHM220AAA SSI33P3722 CXD9576R CXD1932Q none CXD9569R

DVP S500d 2 1997 $599.99 KHS180A SSI33P3720A CXD1865R L6402GQC27 MB86342PF CXD8730RDVP S530d 3 1999 $499.00 KHM220AAA SSI33P3722 CXD8784R CXD1930G CXD1901R CXD8791QDVP S550d 3 1999 $599.00 KHM220AAA SSI33P3722 CXD8784R CXD1930G CXD1901R CXD8791QDVP S560d 4 2000 $399.00 KHM220AAA SSI33P3722 CXD9576R CXD1932Q CXD1939R CXD9569RDVP S570d 4 2000 $599.00 KHM220AAA SSI33P3722 CXD9576R CXD1932Q CXD1939R CXD9569R

DVP C600d 2 1998 $699.00 KHS180A SSI33P3720A CXD1865R L6402GQC27 MB86342PF CXD8730RDVP C650d 3 1999 $599.00 KHM220AAA SSI33P3722 CXD8784R CXD1930BQ CXD1901R CXD8791QDVP C660 4 2000 $449.00 KHM220AAA SSI33P3722 CXD9576R CXD1932Q CXD1939R CXD9569RDVP C670d 4 2000 $549.00 KHM220AAA SSI33P3722 CXD9576R CXD1932Q CXD1939R CXD9569R

DVP S3000 1 1997 $699.00 KHS180A SSI33P3720A discrete ICs CXD2545QDVP S7000 1 1996 $999.00 KHS180A SSI33P3720A discrete ICs none CXD2545QDVP S7700 2 1998 $999.00 KHS180A SSI33P3720A CXD1865R L6402GQC27 none CXD8730R

Gen = Generation based upon internal ICs used. MSRP = Manufacturer’s Suggested Retail Price (List price)ARP = Advanced RF Processor (analog input, separate digital DVD & CD process, spindle motor control)A/V Decod = (MPEG) Audio/Video Decoder A DSP = Audio Digital Sound Processor (Dolby AC-3 decoding)Servo DSP = Focus, Tracking, Sled Digital Servo Processor

Internal IC Numbers

How to Use This Book 2

Modern Soldering Techniques 3

IC Removal - Which Method? 3

IC Installation 7

First Generation DVD Players

Symptom 1 - Intermittent loss of brighness during PB 11

Symptom 2 - No color or color change hue 13

Symptom 3 - No DVD disc detected at start up. CD PB OK 17

Symptom 4 - Intermittent or distorted DVD audio 19

Symptom 5 - No PB or picture freeze on some dual layer discs 21

Second Generation DVD Players

Symptom 1 - No response to the Power ON button 23

Symptom 2 - Powers OFF two seconds after turn ON 27

Symptom 3 - Plays CD, but not DVD discs 31

Symptom 4 - No PB. Disc stops spinning 33

Symptom 5 - One color, picture distortion or dark screen 35

Third Generation DVD Players

Symptom 1 - Green Power light does not stay ON 37

Chip Select Waveforms 48

Symptom 2 - Audio distortion after warm-up 51

Symptom 3 - Spindle motor rotates immediately at PowerON. No tray open 53

Table of Contents

Symptom 4 - Unit powers OFF during PB or if left ON 55

Symptom 5 - Picture freezes or powers OFF trying to PBdual layer discs 57

Symptom 6 - DVD-C650 only - Powers ON, but no buttonswork. Error code E27 displayed 59

Symptom 7 - DVP-C650 only - Tray does not rotate 61

Symptom 8 - Tray does not Eject. Displays “LOCKED” 62

Fourth Generation DVD Players

Symptom 1 - No PB. Display = “No disc” or “C:13:00” 63

Symptom 2 - Powers OFF after powering ON 65

Symptom 3 - The tray open button has no effect 65

Symptom 4 - No chroma from the S video output jack 67

Symptom 5 - Digital picture blocks during the movie 71

Symptom 6 - Tray does not Eject. Displays “LOCKED” 72

Test Mode - Third Generation 73

Test Mode Access 73

Tests 73

Appendix

Service Bulletin List i

Service Bulletins iii

1

NOTES

2

How to Use This Book

PurposeDVD players and camcorders have moved into the digital age where sig-nal routing is less important than IC communications. You can learn alittle about how ICs communicate and add to your service strategy forDVD player repairs by examining previous DVD player failures that haveoccurred across the USA.

Book StructureThis book is organized into five sections:

1. List of DVD Models categorized into generations2. Table of Contents

3. Modern Soldering Methods

4. Common Symptoms for Sony DVD Players:

First Generation

Second Generation

Third Generation

Fourth Generation

5. Service Bulletins

List of DVD Models categorized into generations

Locate the DVD player you are working on in the chart and note the gen-eration it falls in.

Modern Soldering Methods

Even though the technician has identified the defective part, the repaircannot be completed unless the old part is removed without damaging theboard and the new part installed without solder bridges. This skill canonly be acquired by following all the steps that other technicians havemastered.

Common Symptoms for DVD Players

DVD repairs across the USA were examined and repetitive symptomswere extracted. For each common symptom, a strategy was developedto determine which part has failed. This was done to each of the fourgenerations of DVD players.

Service Bulletins

The first page in this group contains a list of the DVD bulletins, a descrip-tion of each bulletin, and the models to which the bulletin pertains. Thislist is followed by the DVD service bulletins to date.

Using this Book1. Go to the “DVD Model List” before the Table of Contents.2. From the DVD Model List, find your DVD model and note the genera-

tion it falls under.3. Return to the Table of Contents to find the first, second, third or fourth

generation heading that corresponds to your DVD player.4. Match the symptoms of your DVD player to the ones listed.5. Go to the corresponding page for the troubleshooting information.

Mechanical problems like broken gears are not listed.

If your symptom is not listed, you do not have a common problem.

3

Modern Soldering Techniques

This section is an excerpt from the Sony videotape (p/n T-MODSOL-9) bythe same name. This document only shows how to remove and installmulti-pin ICs used on many Sony products. The removal of these finelead large-scale integrated circuits (LSI) requires modern methods. Afterreplacing the IC, checking each pin for solder bridges is essential to pre-vent IC damage.IC Removal - Which method?Choose one of three methods for removing the ICs based upon the den-sity of parts about the defective IC.

Cutting the IC’s leads in a high-density board is the best method for ICremoval. If there are many small parts about the defective IC the hot airand Chip Quick removal methods may desolder local components. If youchoose the chip quick method, keep solder to a minimum on the IC pins.

Use the CUT OUT IC removal method when thereare many parts surrounding the IC

IC Removal - Cut Out method

This method requires a minimum of tools to cut the legs off the IC andclean the board:

• Knife• cutters• dental pick• soldering iron• solder wick

Use a sharp knife blade each time you remove an IC because the knifewas not originally intended to cut metal. Break off the old blade segmentsof knife before cutting to expose a new sharp blade.

1. You must place the new blade at the legs where they meet the ICbody. Angle the blade into the body slightly to avoid slipping off the IClegs.

IC

Blade

2. Along the IC legs, hold the knife at a shallow 20 - 30 degree angle.3. Place your finger above the blade for control as you press down and

rock the blade down.

IC

20-30 degrees

4

4. You should apply enough pressure to shear off 4-5 legs as you rockthe blade while pressing down. DO NOT let the blade point touch theboard.

5. Reposition the blade back along the legs and repeat. Do not cut thelast leg off or you will lose control and the blade point will hit the board.Use cutters to nip these last IC legs or unsolder and lift the leg with adental pick. Remove the IC body.

6. Use a standard soldering iron to heat and push the legs off the lands.Push only in the direction of the lands so they are not damaged.

Wipe acrossthe land

IC Lands

7. Remove the solder on the lands using a solder wick looped about thesoldering iron for better control.

5IC Removal - Hot Air method

This method requires the following:

• Hot Air Controller• Desoldering Tips• Flux Pen• Tweezers

In the following steps you will use the Hot Air Controller to heat up all thepins while you lift the IC off the board with tweezers.

1. Apply flux from a pen to remove the oxide layer from the IC pins dur-ing heating. Removing the oxide establishes a uniform temperatureon all the IC pins for removal and prevents an IC leg from still beingattached to the land when lifting the IC. These low residue pens aremade by Kester and distributed by companies such aswww.mcmelectronics.com and www.newark.com.

2. If you cannot find a hot air tip that will cover the IC, attach a single1/8” (0.125”) diameter tip that will heat all the pins if you move the tiparound the IC pins.

3. Start at 0 air flow and maximum heat so the tip will warm up fast.

4. After warm up increase the air flow slightly (to #1 of 10) and positionthe hot air tip over the pins of the IC. Do not touch the IC with the tip.Count the nearby components and make sure they do not move awayby controlling the airflow. Insert tweezers at the corner of the IC.

5. Gently lift the IC with the tweezers.

6. Remove the solder on the lands using a solder wick looped about thesoldering iron for better control.

IC Removal - Hot Air method using butane torchThe hot air controller is effective, but expensive. The butane torch issimilar in performance and inexpensive (about $100). In Weller’s PyroPen,hot air comes from a controlled flame.

6

Put safety goggles on before using the butane torch. Circle the IC leadswith the torch flame and flip the IC over when the IC is loose.

IC Removal - Chip Quick MethodChip Quick is a low temperature solder that remains molten longer thanordinary solder, giving you time to unsolder the IC. Chip Quick is best forremoving medium to large scale ICs when there are few parts about theIC. This method takes about the same time as the hot air method andrequires about the same level of skill.

The Chip Quick package (P/N = T99856421) contains:

• Low Temperature Solder• Flux• Wick

1. Apply the Chip Quick flux to all the leads of the IC. (Medium size ICshown for removal).

2. Melt the Chip Quick solder along the IC leads. Keep the solder moltenby running your iron along the IC leads.

3. Insert tweezers and lift the IC up.

7

4. Remove the blobs of Chip Quick by heating and removing with a soldersucker.

5. The remaining Chip Quick is removed with a solder wick. Move thewick in the same direction as the lands of foil.

IC InstallationOnce the solder and bridges are cleaned off with a solder wick, the newIC can be installed. You must prevent static charges from damaging thenew IC by using a grounded wrist strap. The amount of static electric yougenerate depends upon the humidity level and the clothing worn that day.Some days you will not generate enough static electricity to damage thenew IC.

To solder all the IC leads without creating bridges, you need a constant tiptemperature soldering iron.

The constant tip temperature makes soldering uniform and increases thespeed of the soldering so you don’t have to resolder missed leads. Sincethese constant tip temperature irons have a 5-10 second warm-up timethere is no reason to leave these irons on when in use.

8

1. Whichever iron you use, clean the tip by dipping it into a cleaner ortinner. Kester and Multicore manufacture these. A dirty tip will causeyou to mis-solder some IC leads as you drag the solder across the ICpins.

2. Tin one land on the board, then position the IC over the lands.3. With the IC in place solder the lead to the tined land.

4. Check the IC position and solder another lead to hold the IC in place.

5. Apply flux from a pen to all the IC leads to stop solder bridges.

6. Using the magnifying glass, place the iron’s tip furthest away from youon the IC pins and apply enough solder for 10 lands. Using the flatpart of the iron, drag the solder blob down the pins in a side by sidemotion (zigzag pattern) allowing the solder blob to touch (heat) eachIC lead and land. Only a small amount of solder resides at each land.At first it looks at though the lead was not soldered.

9

7. After soldering all the pins, run a dental pick across the pins to see ifmovement reveals an unsoldered one.

9. Using a low flux solder means you do not have to clean the board offlux with a flux remover…

8. Most technicians forget to inspect for bridges after installing the IC.When power is turned ON, a bridge will take out the new IC or dam-age another related parts. Therefore it is important to inspect the pinsfor bridges before approving your own work.

10. Remove the excess flux by spraying the area lightly with flux remover.

11. Place a towel over the work and dab the flux off with the stiff bristles ofthe brush. This leaves the work clean without the cotton fibers leftoverhad you used a cotton swab.

Sony is a registered trademark of Sony.

Chip Quick is a registered trademark of Chip Quick Inc; Mashpee, Mass.

10

NOTES

11

First Generation DVD

The first generation Sony DVD player consisted of two models, the DVP-S3000 and the DVP-S7000. They housed separate laser assemblies toplay DVDs and CDs. Much of the video processing was done by discretemedium size ICs. Failures across the country have been very low sothere is not much feedback history.

Symptom 1: Intermittent loss of brightness in the pic-ture during PB

Cause: 1. Broken Video jack solder connection

2. A/V Decoder IC281 broke solder connection

3. A/V Decoder IC281 defective.

Repair Procedure

1. Check both video jacks for broken solder connections.2. Press down on IC281 when the intermittent occurs. Resolder all the

pins if the condition responds to movement. Use flux on the pins toprevent solder bridges and inspect the pins before powering the uniton.

3. If the problem appears thermal, cool off the IC to see if the brightnessreturns. Replace IC281.

12

1ST GENERATION - A/V DECODER / XTAL LOCATION SYMPTOM 1, 2 12/7/00

MB - 75 Board

X001X002

IC002X003

A/VDecoderIC281

X280Shield

R213

13


The first generation Sony DVD player consisted of two models, the DVP-S3000 and the DVP-S7000.

Symptom 2: No color or colors changing in the pic-ture.

Cause: 1. X280 (66MHz) crystal near IC281 on the main board.

2. X003 (27MHz) crystal in the “can” on the main board.

Repair procedure

1. Turn the unit ON. The Xtals will start immediately. Check the 66MHz.crystal by placing a scope and frequency counter (using a X10 probe)on the crystal (corner nearest IC281) or on either side of R213 that isin series with the Xtal. If the signal is off frequency or below 0.9Vp-p,replace the crystal.

2. Perform the 27MHz free run adjustment by grounding TP025 and set-ting RV001 for 27MHz +100Hz at TP018.

14

1ST GENERATION - 66 MHz XTAL SYMPTOM 2 12/28/0021DVD03

FL281 FL282

BUFFERCONTROL

IC217

MPEGVIDEO

DECODERIC281

117R213220DECRYPT

IC184

3.3V

1V p-p1.8Vdc

LETTERBOXIC310

27 MHzPLL IC002/16

R21622

87

X28066 MHz

15

1ST GENERATION - 27 MHz DISTRIBUTION SYMPTOM 2 1/8/0122DVD03

PLLIC002

21

18

19

16

LPFIC006

R027100K

RV00127 MHz

FREE RUN

-5V

D001R022

22

27 MHz

4.7Vdc42

TP025

MB-78 BOARD FL012

FL037

BUFFIC012

FL036

MPEG AUDIO DEC IC381/27

VIDEO DECODER IC281/87VIDEO ENCODER IC475/8LETTER BOX IC310/91SUB PIX IC312/123VIDEO EQ IC317/89

DATA PROCESS IC181/3DECRYPT IC184/21, 43BUFF CONTROL IC217/24

TP025

RV00127MHz

IC002

SHIELD ONMB-78 BOARD

X003

TP018

27MHZ ADJ1) GND TP0252) ADJ. RV001 FOR 27MHz + 100HZ AT TP018

27MHzTP018

X003

27 MHz

16

NOTES

17



Symptom 3: No DVD disc detected at start up. CDsmay PB OK.

Cause: Laser assembly or Spindle motor is at end of its life.

Repair procedure

You will check the DVD RF level and use that to determine if the laseroutput is sufficient to play back DVDs.

1. Check the DVD laser output at CN760/pin 1 on the MB board. Al-though there may not be an eye pattern because the DVD only startsto play, you should see RF at CN760/pin 1. Normally there is a 1.6Vp-p eye pattern at CN760/pin 1. The minimum operating RF level is0.9Vp-p. The CD RF test point is at a different location.

2. If the DVD RF level is above 0.9Vp-p, suspect the spindle motor. Eventhough the DVD disc spins, replace the spindle motor (P/N = 1-698-944-11). Often when the spindle motor is bad, the RF eye pattern isnot clear or the waveform squeezes and expands like a musical ac-cordion before shutting down.

18

1ST GENERATION - RF CHECK POINTS SYMPTOM 3/5 1/3/01

2 IC765AMP

RF PROCESSIC770

DVDRF

27 mVp-p

CN980

CN760

MB-78 BOARDTT-701 BOARD

IC770RF

MB-78 BOARD

22

21

CN980

CN760

CN886

TP891

23DVD03

2

1

1 23 4

1 23 45

1.6Vp-p

BOARDLAYOUT

19



Symptom 4: Intermittent or distorted sound when play-ing DVD movies only (not CDs).

Cause: Audio Control IC380 is defective.

Repair Procedure

1. Replace IC380 CXD8603BR (P/N = 8-759-490-29).

20

1ST GENERATION - A/V PROCESS SYMPTOM 4 12/28/0024DVD03

RFPROCESS

IC770

DATAPROCESS

IC181

DECRYPTIC184

BUFFERCONTIC217

MPEGVIDEO

DECODER

LETTERBOXIC310

SUBPIX

IC312

NTSCVID

ENCODERIC475

AUDIOCONTROL

IC380

MPEGAUDIO

DECODERIC381

DIGFILTERIC801

D/ACONVIC802

RFTT-701

BD

VIDEOOUT

AUDIOOUT

AUDIOCONTROL

IC380

21



Symptom 5: No PB or Picture freezes when playingparts on some dual layer (gold) discs.

Cause: 1. Laser getting weak.

2. ROM IC093 cannot PB marginal spec gold discs.

Repair procedure

You will measure the DVD RF level going to the servo (not video) stagesand use that level for making the laser performance judgement.

1. See service bulletin 47 to locate TP891 (same as CN886/pin 5). Lessthan 0.95Vp-p means you should replace the optical assembly. Alignthe unit for all three disc types (CD, DVD single and dual layer).

2. If the RF level is normal at approximately 1.5Vp-p, replace ROM IC093as in service bulletin 43R2 depending upon the model.

Alignment after laser replacement

The Tilt, focus, and Tracking adjustments are performed automaticallyfrom the test mode using the remote and test discs. After the test mode isaccessed and “drive automatic adjustment” is entered, you are promptedto load the first DVD disc for alignment. Afterwards the screen promptsyou to replace the disc with a dual layer DVD and then finally with a CD tocomplete the alignment. The procedure is as follows:

• Access the Test Mode by pressing the following buttons on the re-mote: Time, Clear, then Power.

• From the Test Mode Menu, select 1. Drive Auto Adjustment.• From the Auto submenu, select 0. All (discs – one at a time).• The screen will prompt you as to what disc to place on the tray and

what buttons to press to complete the alignment.

22

NOTES

23

Second Generation DVD

The second generation DVD players consist of models DVP-S300, DVP-S500d, DVP-C600d, and DVP-S7700.

Symptom 1: No response to the Power ON button.

Cause: There are three common causes for this symptom.

1. A damaged power supply;2. A short on another board that causes no power supply output voltage;

or3. A defective front panel encoder (ref #165 in the DVP-S500d service

manual) preventing IC604 from reading the power ON button by lock-ing up its program so the unit may not turn ON (intermittent turn ON).

Repair Procedure:

The power supply runs all the time when 120VAC is input, producing E+5V. The +3.3V, +5V and +12V outputs are switched ON when the unit isturned ON. You first need to determine if the basic power supply is defec-tive.

1. Unplug the cable from the only connector on the power supply, CN201.Look for E+5Vdc at CN201/pin 6 (alternate test point is at PS312)from the power supply board. If there is no voltage, the power supplyis inoperative. The most common cause is a shorted main oscillatorMOSFET transistor, Q103, which has taken out the main fuse. Q103P/N = 9-880-437-01 which is a 2SK2798 for the USA models.If the new Q103 fails or there is still no output voltage, replace theassociated control parts Q101, Q102 and D104.

2. If the power supply does produce the E+5, the front panel rotary en-coder or a short in another board is suspected. The encoder is at-tached to a ribbon cable that plugs into CN103 of the front panel board.Unplug the encoder, plug in the power supply cable and press thepower ON button to verify the defect.

3. If the unit still did not power up, you may leave the rotary encodercable detached while you look for the short circuit that is preventing

your unit from responding to the Power ON button. This is becausethe front panel must be removed to reseat the encoder cable and it ismore important that you locate the problem. Either use your ohmmeter to locate a short at the power supply connector CN201 or re-peatedly press the power button while monitoring the output voltagesto see which one is missing:

CN201/pin 1 = +5.2Vdc

CN201/pin 2 = +5.2Vdc

CN201/pin 3 = Ground

CN201/pin 4 = +3.3Vdc


CN201/pin 6 = E5.Vdc


CN201/pin 8 = P Cont (input)

CN201/pin 9 = AU +12Vdc

CN201/pin 10 = AU Ground

CN201/pin 11 = AU –12Vdc

CN201/pin 12 = -12Vdc


CN201/pin 14 = Motor +12Vdc

CN201/pin 12 = Motor Ground

Use the +3.3V and 5V distribution diagrams in this book (symptom 2) tolocate the shorted IC.

24

2ND GENERATION - POWER SUPPLY SYMPTOM 1 1/8/01

Q103 OSC.2SK2178

T101

Q1012SK2798

Q1022SC2377

Q211 SW.2SJ488

Q311 SW.2SA1679

IC6113.3V REG.

Q511,Q512

SWITCH

Q312INV.

14

6

11

4

1

1112

D1042.4V

D211

D211

D611P511

P311

P312

P211

CN201

HS-930 SUBOARD

MTR+12V

AV+12V

E+5V

+5.2V

P CONT.

3.3V

AV-12V-12V

4DVD03 1294

2

8 P CONT.

25

2ND GENERATION - POWER ON SYMPTOM 1 1/16/01

IC604IF MICON

POWER SUPPLY

EVER5V

CN103

POWER

P/N 1-475-685-11

P CONT.IC611,Q311,

Q211

FL88 BD. MB78 BD. HS930 SW BD.

18DVD03 1307

ROTARYENCODER

JOG WHEELENTER

BUTTON

26

NOTES

27


The second generation DVD players consist of models DVP-S300, DVP-S500d, DVP-C600d and DVP-S7700.

Symptom 2: Powers OFF two seconds after turn ON

Cause: There are two causes for this symptom –

1. An internal IC short will load down a power supply voltage. This re-moves the voltages to the other ICs and communications end. OnceIC communications end, Syscon shuts down the DVD player becauseit senses a defect.

2. At power ON the laser must be detected at home position or the unitwill detect a malfunction and shut down. If the sled motor is frozen,the laser will not return to home.

Repair Procedure:

If the power supply board makes a chirping noise when you press thepower button, an output is being loaded down. Measure the output volt-ages to find out which one. The most common shorted ICs are:

2nd Generation Players - Shorted ICs

Function IC # Ref # in DVP-S500d

Large Gate Array (LGA) CX8728Q IC804

Audio DSP CX8730R IC506

If the power supply is OK, the sled may be defective on these older units.Remove the lid that houses the mechanism and slide the laser away fromhome at the spindle motor. At power ON, the laser should travel to thespindle motor (home) then move outward. If home is not detected, thelaser assembly will incorrectly remain where it is and the unit will shutdown. The sled motor assembly is P/N = X-394-713-71.

28

2ND GENERATION - MB-78 BD. -3.3V DISTRIBUTION (DVP-S500D) 11/30/00

FL006

FL805

FL101

FL201

FL202

IC201, IC202

IC203

IC806, IC810

IC104, IC105, IC101

+3.3VINTO

CN001/5

7DVD03 1297

29

2ND GENERATION - MB-78 BD. +5V DISTRIBUTION (DVP-S500d) 12/28/00

FL003

FL803

FL807

FL801

FL802

FL804

FL007

FL007FL501

FL502

FL808FL005

FL254

FL008

FL001

FL251

FL252

+5.2VINTO

CN001/7,8

F0051.6A

F0061.6A

D 5V

S 5V

A 5V

AU 5V

DP 5V

IC804

IC807

IC811

IC805, IC803

IC806

CN601/2 (FL-88 BD.)

OP AMPS: IC452, IC502,IC507

IC506, CN501 (CHECK)

IC506

IC806

CN252/9 (AU197 BD.)

OP AMP IC205

PLL IC209

OSD IC207

IC251

IC252

CN203/10, CN252/4 (AU-197 BD.)

CN252/25 (AU197 BD.)

IC252

5DVD03 1295

FL208

FL211

FL212

30

2ND GENERATION - "FL" FILTER LOCATIONS 1/8/01

IC203

IC802

6DVD03 1296

IC807

IC811

IC207 IC202IC201

IC363

IC810

IC209

IC105IC101

IC251 IC252

IC805IC803 IC806

IC506

IC804

IC604 IC104IC608

MB-78BOARD

CN252

F808

FL502FL807

FL208

CN101

FL101

FL801

FL001FL007FL006FL803

FL005FL003FL008

FL805

FL202

CN001 CN002

FL201

FL251FL212

FL254

IC252

FL802

CN251 CN702 CN701 CN601

FL211

TOP BOTTOM

31



Symptom 3: Plays CD but not DVD discs

Cause: There are three common reasons that the player will only PB CDs:

1. The laser beam must be perpendicular to the disc. This is criticalwhen reading fine pitched DVD discs, but not for CDs. Therefore ifthe tilt servo is not working, CDs will still play but not DVDs. Inspectthe Laser base unit for a crack in the plastic preventing tilt.

2. The laser assembly may have low output. As the laser output de-creases with use, the RF eye pattern decreases in amplitude causingskipping, and finally no DVD playback.

3. The spindle motor must turn faster when playing a DVD. As the motorbrushes wear down, the torque at the high speed cannot be main-tained and the DVD does not reach the normal operating speed.

4. Corrupt EEProm data.

Repair procedure

1. Inspect the plastic base unit holder (DVP-S500d ref. #263) for cracksthat prevent the laser assembly from tilting.You can also operate the tilt mechanism from the test mode undersection “Manual Adjust 2” for inspection. With the player OFF, pressthe remote control TITLE, CLEAR, and then the POWER button toenter the test mode. Using the number buttons, select 2 Drive ManualOperation, 5 Manual Adjust, then 2 Tilt Offset. After remembering theoriginal offset number, use the arrow buttons to change the offsetnumber and drive the tilt motor. As the motor turns, the laser assem-bly should be mechanically tilting. Return to the original offset numberbefore exiting (exit by pressing the power off button).

2. On the MB-78 board monitor, check connector CN303/pin 1 for a RF(eye pattern) signal when trying to play a DVD. The normal signallevel here is 1.2Vp-p. As the laser ages, this level decreases. Skip-ping occurs when the level drops to approximately 0.9Vp-p. No disc is

detected when the RF level drops lower than 0.9Vp-p. Even when nodisc is detected at slightly below 0.9Vp-p, a DVD may still play in thetest mode, producing only a low amplitude eye pattern. No pictureappears when the servos are individually (manually) turned on for PBin the test mode. See the Test Mode section of this book for furtherinformation.

3. If the laser assembly tilts and the RF starts at 1Vp-p (minimum) be-fore shutdown, the spindle motor could be worn. Replace the spindlemotor if the RF signal is above 1Vp-p (laser is OK). Sometimes adefective spindle motor shows up in the test mode when the unit in-correctly identifies a 12cm DVD as an 8cm disc when attempting to dothe DVD drive adjustments. Enter the test mode and select: 2 DriveManual Operation, 0 Disc Type, and 5 Disc Type Check.

4. The EEProm data may be defective but can be reset to default userand service values from the Test Mode. After the default values areentered, the player must be aligned. The procedure for resetting theEEProm is as follows:

• Access the Test Mode by pressing Title, Clear, then Power buttons.• From the Test Mode Menu, press 2. Drive Manual Operation• From this sub menu select 7. Check for the memory access.• Select 1. EEProm Default Set• Press RETURN several times to go back to the initial Test Mode Menu

to begin automatic alignment.• Select 1. Drive Auto Adjustment and follow the directions to adjust tilt,

focus and tracking sections.

32

2ND GENERATION - OPTICAL ASSEMBLY SYMPTOM 3 1/3/0119DVD03

33



Symptom 4: No playback -• Disc stops spinning, DVD logo on screen; or• Disc stops spinning, Dark screen (no video), no initial DVD picture logo, no sound.

Cause: There are two common causes for this no PB symptom -

1. ARP (IC806 in DVP-S500d) CXD1865R defective or

2. A/V Decoder (IC203 in DVP-S500d) L64020-D-QC-27 defective.

Repair procedure

1. Insert DVD and monitor the RF test point on the MB board (CN303/pin 1). If there is a clear eye pattern at start up, the ARP IC806 mustbe OK to support the servo system that produces this eye pattern.The A/V decoder must be causing the dark screen. Replace the A/Vdecoder IC203.

2. If RF is present but NO eye pattern is obtained at the CN303/pin 1 testpoint, the servos are not functioning. If the RF is at least 1Vp-p, sus-pect the ARP IC806.

34

2ND GENERATION - VIDEO PROCESS SYMPTOM 4/5 1/8/01

IC252VIDEO

DECODER

IC502SERVO

DSP

IC811DECRYPT

EYEPATTERN

VIDEOOUTPUT

RF FROMOPTICAL

ASSEMBLY

SLED FOCUSTRACKINGSPINDLELOADINGDRIVERS

20DVD03 1302

IC806ARP

IC203A/V

DECODER

35


The second generation DVD players consist of models DVP-S300, DVP-S500d, DVP-C600d, and DVP-S7700.

Symptom 5: Multiple Symptoms -1. Color / Picture distortion (after warm up):• only yellow color;• large digital blocks during playback

2. Dark screen - no DVD logo at power ON.

Cause: A/V decoder (IC203 in DVP-S500d) L64020-D-QC-27 defective.

Repair procedure

1. Replace A/V decoder (8-759-564-38).

36

NOTES

37

Third Generation DVD

The third generation DVD players consist of models DVP-S330, DVP-S530, DVP-S550 and DVP-C650d.

Symptom 1: Green power light does not stay on.Cause: There are three common causes for the unit returning to thestandby (power OFF) state. Follow the repair procedure to determinewhich one is the cause.

1. A defect in the power supply causes a loss of power to one or moreICs, resulting in no communications. When there are no communica-tions, Syscon shuts down the player.

2. Similarly, if an IC in the unit shorts the power supply, there will also beno communications and the unit will shut OFF.

3. Incomplete communications between an IC and Syscon is considereda defect and shutdown is the protection.

Repair Procedure:

Either a short circuit or a communications failure in an IC is what is caus-ing the problem.

Short Circuit

1. Check all the output voltages from the power supply. If all the volt-ages are present, go to “Communications Failure”.

2. If any voltages are 0V, unplug the MB-85 board to see if you canisolate the short. The power supply will regulate unloaded.

3. A short on the +12 volt line means either IC801 or IC802 is defectivesince they are the only ICs (on the MB85 board) that use +12V. Re-move IC802 and if it is shorted, check the sled motor by applying a3Vdc from an external power supply to see if it will run.

4. A short on the 3.3 volt line means any one of a number of ICs on theMB-85 board is bad. 3.3 volts feeds each IC through a three connec-tion inductive “FL” filter chip component. This is shown on the 3.3VDistribution Diagram. Not all the ICs listed are used in every DVDplayer. The FL filter can be removed by applying excessive solder to

one end and bringing it around to unsolder the remaining connec-tions. Chip Quick does this best. Lift the hot filter off with tweezers.Although any IC can short, the more commonly shorted IC is IC701,fed by B+ filter FL701.

Communications Failure

There is an initial communications between IC201, IC202 and IC205/6 atpower ON. Once these three ICs have talked, Syscon IC202 communi-cates with the remaining ICs on the serial and parallel bus. Syscon useschip select pulses to select an IC, communicate with it and repeats thispattern with the next IC. Since the pattern is the same, we can use thechip select signal to determine which IC is not communicating.

1. Resolder IC205/6 and recheck the unit for operation.2. If the unit works when ON but doesn’t turn ON consistently when the

power button is pressed, perform S/B 62R1 to insure reliable reset ofthree ICs on the MB board.

3. IC202 sends chip select pulses to ICs on the MB-82/85 board in theorder listed in the chart. If IC202 gets no acknowledgement from anIC, the next chip select pulse will not output and the unit will shutdown. Therefore if a chip select pulse is missing at power ON, the ICbefore it on the chain is not acknowledging. Check each chip selectsource at DVD power ON with a scope and determine which signal ismissing. Suspect the previous IC on the list. For example, if chipselect XCS (#6) was missing, the A/V decoder IC401 may be defec-tive. Replace IC401.

Power ON IC check sequence

Chip Select Source Destination IC

1. CS 1 - IC202/pin 10 SRAM IC204 / HGA IC601

2. CE IC202/pin 11 Flash ROM IC205/6

3. CS 3 IC202/pin 8 AV Decoder IC401

4. CS 4 IC202/pin 7 HGA IC601

5. CS 2 IC202/pin 9 AV Decoder IC401

6. XCS IC601/pin 111 ARP2 IC303

7. HCS - IC601/pin 118 Servo IC701

38

BLOCK DIAGRAM 12/28/00

IC204SRAM

FOCUSCOIL

TRACKCOIL

OPTICALDEVICE

VIDEOBUFFERSIC401

AVDECODER

IC304DRAM

IC303ARP2

DVDDATA

CDDATA,CLK

IC403IC403

SDRAM

IC701SERVO

IC501AUDIO

DPS

IC902DAC

IC905-7DAC

IC001RF

AMP

PARALLEL BUS

IC601HGA

IC202SYSTEM

CONTROL

IC205/IC206FLASHMEM.

IC201EEPROM

S.DATACLKFE

TEPI

IC801FOCUS

&TRACKINGCOIL TILTMOTORDRIVER

ANALOGAUDIOOUT

5.1 CHAC-3OUT

IC802SPINDLE,SLED &

LOADINGMOTORDRIVER

M

M

M

M

IC201INTERFACE

MICRO

DISPLAYIR

RECPOWERBLOCK

SPINDLE CONTROLIC802

MECHANISM

TILT

SPINDLE

SLED

LOADING

P CONT.

SPINDLECONTROL

IC303 5V12V-12V

SERIAL BUS

RF

LD

Y,C

Y

Y,P ,Pb r

PANELSWITCHES

RF

3.3V

SPDIFACHI-6,

CLK

S VIDEOOUTCOMPONENTV OUTCOMPOSITE V OUT

DIGITAL AUDIO OUT

FL101 BD.

TK-51 BD.

AU212 BD.

MB-85 BD.

FR150 BD.

13DVD03 1306

394. Sometimes when a chip select signal is missing, the IC it points to is

actually not defective. Usually a communications failure between IC202and the remaining ICs on the serial or parallel bus is within the MB-82/85 board. This could be caused by lack of power to non-communicat-ing IC or it could just be defective.

Another possibility is that one of the programs in that IC cannot finishbecause of a mechanical defect, so there is no acknowledgementsignal to complete the communications. For example, if IC701 is send-ing a sled drive move signal but the IC fails to receive a sled homeindication after a fixed time (“time out”), IC701 will not acknowledgeIC202.

Syscon IC202 will tell IC201 to shut down. In this failure example sleddriver IC802 is defective so the sled cannot move. Since IC701 is thelast chip in the chain, all the chip select signals are present. If the unitshuts down with all the chip select pulses present, IC701 is not send-ing the final acknowledgment signal so the problem is at IC701 or itsslave ICs (IC801 or IC802). In this case, use the test mode to manu-ally drive the focus, tracking and sled, tilt motors.

5. Inspect IC205/6 and check to see if this IC is one of the few units thatneeds to be upgraded in the service bulletin # 61 for a 0.5-second lipsync delay. This upgrade has no relation to the green to red powerlight symptom.

40

3RD GENERATION - SYMPTOM 1 FLOW CHART 12/5/0025DVD03

Green PowerLight Does Not

Stay On

Check AllVoltages

from PowerSupply

Unplug PowerSupply Output

Cables

MeasuringVoltage atP.S. Board

CommunicationsFailure

Short Circuiton MB Board

Is Short on+12V Line?

Is Short on+5V or +3V

Line?

Did the BlueDolby LightCome On?

NG

OK

NG

TroubleshootP.S. Board

OK

TroubleshootShort on Other

Boards

Yes

Yes

No

Problem isaround

IC201, IC202,IC205/6

IC801 or IC802is Defective

Use +5V or+3.3V

DistributionChart to Locate

Short

Yes Support Remaining ICs on MBBoard. Follow Procedure to Locate

Missing chip Select Pulse.

41

3RD GENERATION - POWER DISTRIBUTION 11/30/00

SRV902POWERSUPPLYBOARD

AU208/212AV010 BOARD

MB-82/85DIG PROC

BOARDFR146/148/150

CONV BD.

FL97/99/101DISPLAY BD.

CN001

CN203

CN202

CN201

B301

EVER 5V-12V,

P CONT

3.3V,+5V,+12V

+3.3V+5V +/-12VEVER 5V

3DVD03 1293

42

3RD GENERATION - 3.3V FILTER LOCATION 1/8/01

IC401(3.3V)

IC303(3.3V)

IC701(3.3V)

IC205/IC206(3.3V)

IC202(3.3V)

IC601(3.3V)

IC901 IC403(3.3V)

IC502(3.3V)

IC801(+12V)

IC204(3.3V)

IC402(3.3V)

IC802(+12V)

IC304(3.3V)

FL501FL503

7

1

IC904

CN001

FL301

FL601

CN003FL701

POWERSUPPLY

CN202

+12V +5V +3.3V

FRONT BACK

IC902

FL502

FL403FL402

FL404

FL014FL002

FL602 FL401FL303

FL005

FL202

FL205

FL204

18

1

2DVD03 1292

1 2 5 6 7

IC602

43

3RD GENERATION -3.3V DISTRIBUTION (MB-85 BOARD) 11/30/00

FL104 FL404

FL005

FL401

FL402

FL701

FL503

FL104

IC401

IC401/161

IC403

IC402

IC701

CN003/9 TO TK-54 RF BD.

IC202

IC204

IC205/IC206

IC303

IC304

IC601

IC602

IC502

IC502

IC501

+3.3VINTO

CN001/6,7

1DVD03 1291

GND

GND

OUTIN FL----

FL403

FL202

FL204

FL205

FL301

FL303

FL601

FL602

FL501

FL502

44

3RD GENERATION - INITIAL DATA COMMUNICATIONS SYMPTOM 1 12/28/00

IC201IF CON

30 76

71

5

3

4 IC202SYSCON

97

77

76

IC205/616 M FLASH

ROM

6 7

FR BD.

MB BD.

POWER SUPPLY BD.

DOLBY

EVER 5V

R285

POWER

CN001/CN203

CN201/CN002

CN202/CN006 XIFCS

EVER5V

3.3V

CN202/CN001

PARALLELBUS TO MEMORY

IM SRAM IC204

SI

SO

SO

SI

FL BD.

9DVD03 1299

572

2

45

3RD GENERATION - SYMPTOM 1 - POWER OFF 12/1/00

IC201INTERFACECONTROL

CS FROMIC601

CS SERIAL BUS

CHIPSELECTS

TWOCS FROM

IC202

CS FROMIC601

PARALLEL BUS

CS FROMIC202

IC2014k

EEPROM

IC501AUDIODSP

IC902AUDIO2 CHDAC

IC905DAC

FRONT

IC906-7DAC

REAR,CENTER

IC205FLASH

IC204SRAM

IC601HGA

IC701SERVO

IC401AV

DECODE

IC202SYSTEM

CONTROL

IC303ARP2

CHIPSELECTS

CS FROMIC202

CS FROMIC202

CS FROMIC601

CS FROMIC202

CS FROMIC202

CS FROMIC202

CS FROMIC601

PARALLEL BUS

12DVD 1301

46

Power ON IC check sequence

Chip Select Source Destination IC

1. CS 1 - IC202/pin 10 SRAM IC204 / HGA IC601

2. CE IC202/pin 11 Flash ROM IC205/6

3. CS 3 IC202/pin 8 A/V Decoder IC401

4. CS 4 IC202/pin 7 HGA IC601

5. CS 2 IC202/pin 9 A/V Decoder IC401

6. XCS IC601/pin 111 ARP2 IC303

7. HCS - IC601/pin 118 Servo IC701

IC401

IC601

IC202

81

120

1

35

Third GenMB board

3rd Gen - Power ON Chip Select Sequence

47

STOP

CH1!2.00 V= MTB10.0us- 1.16dv ch1-

1

T

CE – IC202/pin 11 to Flash ROM IC205/6

STOP

CH1!2.00 V= MTB10.0us- 1.16dv ch1-

1

T

CS 3 – IC202/pin 8 to A/V Decoder IC401

CH1!2.00 V= MTB10.0us- 1.16dv ch1-

1

T

CS 4 – IC202/pin 7 to HGA IC601

CH1!2.00 V= MTB10.0us- 1.16dv ch1-

1

T

CS 2 – IC202/pin 9 to A/V Decoder IC401

CH1!2.00 V= MTB10.0us- 1.16dv ch1-

1

T

These last two chip select signals only appear at power ON and duringdisc PB.

CH1!2.00 V= MTB10.0us- 1.16dv ch1-

1

T

XCS – IC601/pin 111 to ARP2 IC303

HCS - IC601/pin 118 to Servo IC701

CH1!2.00 V= MTB10.0us- 1.16dv ch1-

1

T

Chip Select Waveforms

All these chip select signals appear at power ON. The first five chip se-lect signals also appear as long as the unit is ON. The last two onlyappear at power ON and during the PB of a disc (or when the disc ispaused).All waveforms are 3.3Vp-p taken at 10usec/div. time base.

CS 1 - IC202/pin 10 to SRAM IC204 / HGA IC601

48

3RD GENERATION - SERVICE BULLETIN 62 (SYMPTOM 1) 1/8/01

IC202SYSCON

14

4 15 43 70 93

1 IC201IF CON

77

8

IC207POWER ON

RESET

5 4

2 3

FL202

IC401A/V

DECODER

IC601HGA

71

IC701SERVO

DSP26

FL601

3.3V

XSDRRST

R412100 OHMS

OPENR7555.6k - 10k

3.3V

X3VRST

R22610k OPEN

X3VRST

D701

R212 220 OHMS 0 OHMS XFRRST

R257100

FRRST

PCHECKR252

1k 33 OHMS3.3V

# 2 R2511k 120 OHMS

MB BD. FL BD.

114

102

CN006

8DVD03 1298

# 3

*CHANGE

AS PER S/B 62

# 2

# 3

# 2

# 2

# 2

*

*

*

*

*

#2 = STEP 2#3 = STEP 3

49



Symptom 2: Audio Distortion after warm up

Cause: 1. Failure in A/V Decoder IC401; or

2. Failure in Audio DSP IC501

Repair Procedure

Often the audio distortion occurs after the unit gets warm, appearing inboth front L & R channels but less in both rear AC-3 channels.

1. To determine which IC is defective, freeze the heat sink above IC401on the MB board when the problem appears. If the problem does notgo away, IC501 on the bottom of the board is defective.

50

3RD GENERATION - AUDIO DISTORTION SYMPTOM 2 12/28/00

IC902D/A CONV

IC903-7D/A CONV

IC303ARP2

IC401A/V DECODER

VIDEOOUTPUT

SERVO

AUDIOOUT

L/R REARCENTER

AUDIO OUTL/R FRONT

10DVD03 1300

IC501AUDIO DSP

DVP-S330 ONLY

51



Symptom 3: Multiple Symptoms1. The spindle motor rotates immediately at power ON

instead of 5 seconds later.2. The tray may not come out (displays “EJECT”).3. There also may be a dark screen (no video

output, no initial DVD logo).

Cause: Spindle / tray / sled driver IC802 is defective. Video was mutedbecause communications were locked up by IC401.

Repair Procedure

IC802 will feel cooler than the similar IC801 next to it. IC802 may alsoshort the +12V line, producing symptom 1.

1. Remove the MB board, turn it over and replace IC802 (P/N = 8-759-567-26).

52

3RD GENERATION - SERVO SYMPTOM 3 12/28/00

IC303ARP2

IC701SERVO

DSP

IC202SYSCON

IC601HGA

IC401A/V DECODE

IC001RF AMP

M

M

M

+12V

IC802

SPINDLEDRIVER

SLEDDRIVER

LOADINGDRIVER

TK51 BD. MB BD.

11DVD03 1300

53



Symptom 4: Unit goes back to standby mode duringplayback or after being left ON in the stop mode.Pressing the MB board makes the unit remain onlonger.

Cause: Broken solder connection at a major IC stops the communica-tions chain and the unit goes into protection by powering OFF (standby).

Repair Procedure

1. Remove the capacitors around IC401 for clearance and resolder allthe pins. If you created solder bridges, you have not applied liquidflux (Kester flux pen) at the foot of the IC legs or you touched the legsclose to the IC body with the iron. Remove the bridges with thin bradsolder wick. Inspect each pin carefully, then remount the electrolyticcapacitors.

IC BodyHeat only thefeet and lands Do NOT apply

heat here

2. While you have the MB board out, resolder the pins on IC206; and3. Resolder the pins on IC202.

54

IC401

3RD GENERATION - RESOLDER IC401 SYMPTOM 4 1/8/01

ElectrolyticCapacitorsaroundIC401

MBboard

55



Symptom 5: Picture freezes or shuts down when try-ing to play dual layer (gold) DVD movies.

Causes:

• User may have changed disc DVD PB settings• ROM IC205 needs to be upgraded or the• A/V decoder is defective.Repair Procedure

1. Enter the Test Mode and reset the user and service EEProm data.• Enter the Test Mode by pressing Title, Clear, Power.• In the Test mode, select 2. Drive Manual Operation• From this menu, select 6. Memory Check• When the EEProm Data menu appears, follow the bottom directions

to return to default values by pressing the Clear button.After you return the data to default levels you need to perform theautomatic adjustments* with test discs. See Automatic Adjustments.

2. See service bulletin 58R1 to see if the DVD player has the older ROMIC205 on the MB board. If it does, replace it with the larger IC206 (P/N 8-759-594-81). To avoid cold solder connections when installingthe new IC, clean the unused foil pads with an eraser and apply fluxbefore soldering the new IC206 on the board. Afterwards perform theautomatic adjustments with all discs (CD, DVD - SL single and DVD –DL dual layer). *

3. If the new IC206 ROM is already on the board according to servicebulletin 58R1 (MR27v1602d-xx, 2XX-1.95 version or greater), a de-fective A/V Decoder IC401 must be causing the picture problem.Replace IC401.

* Automatic Adjustments

After replacing the Laser assembly, EEProm IC201 or Flash ROM IC205/IC206, enter the test mode using the remote control and perform the “DriveAuto Adjustment”. This alignment method uses three standard test discsone at a time to adjust the following:

• DVD laser tilt angle for maximum RF level• Focus gain and offset voltages to insure reliable RF data• Tracking gain and offset voltages to locate data quicklySee the Test Mode section of this book for more details.

56

3RD GENERATION - FLASH ROM LOCATION SYMPTOM 5 1/8/01

IC401

ElectrolyticCapacitorsaroundIC401

Flash ROMIC206 or IC205

MBboard

MR27V1602D-53210B - 2.3

IC206 version

57


This only applies only to multi DVD changer modelDVP-C650 –Symptom 6: Unit powers ON but no buttons work.Displays error code E27.

Cause: Ripped flex cable, reference # 180.

Repair Procedure

1. Replace the flex cable (P/N 1-791-200-11) and secure the new flexcable so the rotating tray table does not shear it. See service bulletin# 64.

FlexCable

58

FlexCable

DVP-C650

59


This only applies only to multi DVD changer modelDVP-C650 –Symptom 7: Tray does not rotate.

Cause: Tray Driver IC652 defective.

Repair Procedure

1. Replace IC652 (P/N = 8-759-522-08).

60



Symptom 8: Tray does not Eject. Displays :”LOCKED”.

Cause: Nothing wrong with the unit. Tray is locked out in the display unit.Use a SONY DVD remote to lock or unlock the tray.

Repair Procedure

Lock

1. With the unit OFF (red light), press the following buttons on the re-mote: 1, 4, 1, 1, power.

2. The unit will come ON. Once a disc is detected, the tray will no longerrespond to the eject button. The display will show LOCKED eachtime the eject button is pressed.

Unlock

1. With the unit OFF (red light), press the following buttons on the re-mote: 1, 4, 1, 0, power.

2. The locked display will no longer appear and the tray open button willwork normally.

61

Fourth Generation DVD

The fourth generation DVD players consist of models DVP-S350, DVP-S560, DVP-S560, DVP-S570, DVP-C660d and DVP-C670d.

Symptom 1: No CD or DVD PB. No Disc or C:13:00customer error code.

Cause: Tracking coil fuse F402 open.

Repair Procedure

1. Refer to service bulletin 68 to change resistor values that will lowerthe tracking gain.

62

4TH GENERATION - TRACKING DRIVE SYMPTOM 1 1/8/01

IC404SERVO

DSPCXD 9569R

R425100k

R460100k

*R418150k 82k IC401 1/4

FOCUS/TRACKTILT DRIVER

TRACKINGCOIL

CN201

F402

1.7V REFIC403/14

*R416150k 82k

21

22

5

7

12

13

4

5

11

-

+

14DVD03 1304

* CHANGE PER S/B 68

63



Symptom 2:1. Goes to Standby (red light) after powering ON.

2. Goes to Standby (red light) while playing a disc.

Cause: Syscon IC102 failure or there is nothing wrong.

Repair Procedure

1. First press the front panel power button. The power light should changefrom red (standby) to green (ON), then back to red. (No light ⇒ redlight ⇒green light ⇒ red light). While the red light (standby) is ON,press either the PLAY or TRAY OPEN/CLOSE button. If the unit pow-ers ON again there is nothing wrong with the unit. This is normal. Theunit entered the standby state after pressing the latching front panelpower switch. Think of the front panel ON switch as a master powerswitch. The DVD player will not respond to the remote unless thismaster switch is ON (depressed).

2. If pressing the PLAY or TRAY button does not power the unit back up,check for B+ by looking for Xtal activity (X101 = 2.4Vp-p, 1.6Vdc) atIC102. Xtal activity means there is B+ but does not mean the entireIC102 is OK. Replace IC102.



Symptom 3: Pressing the tray open button does notcause the tray to open.

Cause: Syscon IC102 failure.

Repair Procedure

If the display showed “STANDBY” after pressing the front panel powerbutton, the power supply was not loaded down by a short circuit and it isOK.

Tray driver IC402, its controller, IC404 or SYSCON IC102 must be caus-ing no tray movement. Replace IC102 first.

64

4TH GENERATION - INITIAL COMMUNICATIONS SYMPTOM 2/3 1/8/01

IC404SERVO

DSP

IC402 1/3LOADINGDRIVER

IC102SYSCON

IC104FLASHROM

IC404IF CON.

PLAY

P CON.

X4012MHz

POWERSUPPLYBOARD

X IF BUSY

SO

SI

X IFCS

PARALLELBUS

3.3V

1.6VDC

X10112.5MHz

2.4V p-p1.6VDC

C SOX

M001TRAY

MOTOR

9 24 55 76

53 54

AI-17 BD.

PARALLELBUS

M

110

15DVD03 1305

65



Symptom 4: Multiple Symptoms -1. No chroma from the S video output jack; or

2. No component video (Y, B-Y, R-Y) output. The com-posite video output is OK in both cases.

Cause: Output Video Buffer IC101 failure

Repair Procedure

In the following steps you will remove the MB board from under the mecha-nism deck and use the jig to operate the board and the mechanism out-side the unit. This way you can check the video signal entering the videobuffer and verify IC101’s defect.

1. You can damage the laser when unplugging the laser assembly. Toprevent this, either short out the laser diode with a solder blob on theribbon cable or use an anti static mat with a wrist strap.

2. Set up the jig (P/N J-6090-100A) to operate the MB board outside theunit (you have to take out the MB board anyway to replace IC101 so itwill take an extra two seconds to check the signal and prove IC101 isthe cause of this symptom).

3. Press power ON, insert a disc and press the play button to keep theunit powered ON.

4. Check IC101’s input signals at the extender board’s CN103 pins:

Signal Level * Test point name CN103/pin

Composite video 1Vp-p JL103 25

S Video - Chroma 0.6Vp-p JL104 21

S Video - Luminance 0.9Vp-p JL105 17

Component Y 0.9Vp-p JL107 4

* Typical level taken from four sample movies +0.1V.

If these input signals are present at the test points of the extender boardbut not at the rear panel jacks, replace buffer IC101 on the bottom of theAI board.

Alternate Test ProcedureYou can also check for chroma leaving the MB board at IC502/pin 77without disassembly. IC502 is located to the right of the tray/laser assem-bly and accessible while the player is fully assembled.

IC502

Tray/laser assembly

R506

77 6160

1

1. Turn the DVD player ON by pressing the power button. The playerwill enter Standby (red light). Press tray open or play to power the unitON. The power supply will remain ON and the front panel display willlight.

2. Within two seconds after a communications check is completed, thecolor DVD logo will appear on the TV screen. The logo is shortlyreplaced by an “Insert Disc” message on a blue stripe. If the messageis in B&W, place your scope probe at the left side of R506 behindIC502. If there is signal (chroma) present, Video Buffer IC101 on thebottom of the AI-17 board is defective. IC502/pin 77 = 0.6Vp-p, 10usec/div.

PKD

CH1 200mV= MTB10.0us- 0.88dv ch1-

1

T

ChromaH sync pulses

IC502/pin 77 = 0.6Vp-p, 10usec/div.

66

4TH GENERATION - SYMPTOM 4/5 1/8/01

IC302ARP

16DVD03 1303

IC502A/V DECODER

RFFROM

OPTICALASSEMBLY

VIDEO V

VIDEO Y

VIDEO C

Y, R-Y,B-Y

Y

C

VIDEOOUTPUT

COMPOSITEVIDEO

S VIDEO

YR-YB-Y

IC101VIDEO

BUFFER

MB BD. AI-17 BD.

IC101VIDEO

BUFFER77

67

MECHANISM DECK

Extender JigP/N J-6090-100A

4TH GENERATION - SERVICE POSITION SYMPTOM 4 1/8/0117DVD03

68

NOTES

69



Symptom 5:Picture is distorted or there are Digital blocks thatappear during the movie.

Cause: A/V Decoder IC502

Repair procedure

In older DVD players this symptom is characteristic of a weak laser. Inthis newer DVD player model, this picture-related symptom is caused bythe A/V Decoder defect. Much MPEG unscrambling now takes place inone very complex A/V decoder instead of discrete parts, making it easierto relate a picture problem to one part. Replace IC502.

70


The fourth generation DVD players consist of models DVP-S350, DVP-S560, DVP-S560, DVP-S570.

Symptom 6: Tray does not Eject. Displays :”LOCKED”.

Cause: Nothing wrong with the unit. Tray is locked out in the display unit.Use a SONY DVD remote to lock or unlock the tray.

Repair Procedure

Lock and unlock are the same procedures. Each time the code is en-tered, the unit alternates between lock and unlock.

Lock

1. Press the front panel power switch and wait two seconds for the unitto enter standby (red light). With the unit in standby (red light), pressthe following five buttons on the remote in this order:

• 1,• Angle Change,• Sub-Title Change,• 9,• Power.

2. The unit will come on. The tray will respond to the eject button. How-ever, once a disc is detected, the tray will no longer respond to theeject button. The display will show LOCKED each time the eject but-ton is pressed.

Unlock

1. With the unit in standby (red light), press the following five buttons onthe remote in this order:

• 1,• Angle Change,• Sub-Title Change,• 9,• Power.

2. The locked display will no longer appear and the tray open button willwork normally.

71

Test Mode - Third Generation

The test mode allows you to diagnosis problems and make adjustmentsusing the remote commander and TV monitor. The instructions and re-sults are given on the TV screen (OSD).

Test Mode Access1. Plug in the DVD player,2. Select DVD on the remote,3. Aim the remote at the DVD player; and4. Press the TITLE, CLEAR and POWER buttons one after another.The red standby light changes to green and the blue Dolby Digital light willcome on. The display will momentarily flash DIAG START as IC202 re-trieves the program from the flash ROM IC205.

ExitTo leave the test mode, turn the power off.

TestsThe initial test mode menu shows seven options. Selecting a numberenters that option level. You can navigate through each menu of thatlevel using the remote’s PREV or NEXT keys. The RETURN key bringsyou to the previous level.

0. Syscon DiagnosisThis is a communications test between IC202 and IC on the parallel busand is similar to the quicker checks that occur during power ON. If the unitpowers on, it will usually pass this check.

Writing information in and reading the same information checks most ICs.When the two match, the IC is deemed good. This testing occurs whenthe TV screen changes to a blue background. The IC is good if the origi-nal menu reappears.

In this check, the remainder of the video IC401 is tested by producing avideo patterns to confirm operation. The audio IC501 is instructed toproduce individual audio tones to each channel.

In checking the A/V Decoder (CDX1930 IC401), the OSD words“CHG_COLCON” mean this part of the IC is OK.

1. Drive Auto AdjustmentAutomatically plays the disc and reloads new data into EEProm IC201.This is used when memory IC201 or the optical assembly is replaced.Test discs are required for these adjustments. The Super Audio CD(SACD) procedure is in this generic test program, but this DVD playercannot play SACDs.

2. Drive Manual AdjustmentServo adjustments stored in EEProm IC201 can be altered manually. Thisoperation is useful if you want to determine if the player can identify thedisc type as the first step in playing the disc.

Servo Usage - Automatic Disc Identification

Servos used Servos NOT used

Sled moves laseroutward slightly

Sled moves laser assembly to home positionat Manual Adj. entry (pressing the # 2 button)

Laser Tilt motor resets platform to mid position atManual Adj. entry (pressing the # 2 button)

Focus Tracking

Spindle motor kick Spindle motor servo (lock)

Within the Manual Adjustment is a Servo Control subsection that permitsyou to turn on each servo separately for observation. You can also playthe disc and observe an eye pattern when all servos are on (sled does notcome on in PB).

3. Mechanical AgingThis mode cycles the tray in, and then momentary plays the disc for iden-tification. The number of cycles and the disc type found is displayed onthe TV screen.

4. Emergency HistoryThis is the most valuable diagnostic information in the test mode. Thelast failure is recorded in EEProm IC201 and displayed on the TV. Tencodes may all pertain to one failure that affects various parts of the DVDcircuitry that is monitored. An emergency code list is found in the servicemanual.

72

### Syscon Diagnosis ###Check Menu

0. Quit 1. All 2. Version 3. Peripheral 4. Servo 5. Supply 6. AV Decoder 7. Video 8. Audio

## Drive Auto Adjustment ##

Adjustment Menu

0. ALL 1. DVD-SL 2. CD 3. DVD-DL 4. SACD

Exit: RETURN

## Drive Manual Operation ##

Operation Menu

1. Disc Type 2. Servo Control 3. Track/Layer Jump 4. Manual Adjustment 5. Auto Adjustment 6. Memory Check

0. Disc Check MemoryExit: RETURN

### Mecha Aging ###

Press OPEN key

Abort: STOP key

### EMG. History ###

Laser Hours CD 0hDVD 2h

1. 82 05 01 06 00 61 00 00 00 00 00 00 00 00 00 00

2. 63 68 01 04 04 00 03 3F 68 00 03 00 00 FE FF 00

Select: 1 - 9 Scroll: UP/Down (1: Last EMG.) Exit: Return

## Version Information ##

IF con. Ver. 1.000 (D6FD)Group 02

SYScon. Ver. 1.500 (DOB5)Model 20Region 01

Servo DSP Ver. 1.000

Exit: RETURN

On Screen Display

Test Mode Menu

0. Syscon Diagnosis 1. Drive Audo Adjustment 2. Drive Manual Operation 3. Mecha Aging 4. Emergency History 5. Version Information 6. Video Level Adjustment

Exit: Power Key _ Model: DPX1230UC Revision: 1.500

TEST MODE ACCESSWith the unit in standby, pressthese 3 buttons on the remote atthe same time:

• TITLE• CLEAR• POWER

0

1

2

3

4

5

TEST MODE (3RD GEN)

APPENDIX

i

Applicable Models DVP -Number Title S300 S330 S350/S360 S500d S530d S550d S560d S570d

43R2 No PB or PB stops44 Intermittant sound45 Intermittant color lock46 Intermittant DVD PB47 No Dual layer disc PB48 Replacement TT-40 Bd49 No test mode adjust50 Background noise X X51 Intermittant No Power On X X52 No Dual layer disc PB53 Button clicking noise in spks X X

54R1 Misc Video problems X XNo karaoke sound

55 Stops/pauses when X Xplaying dual layer discs

57 Powers off after 2 secs X58R1 Freezes at language change X

59 New test disc P/N X X X X X X X X60 Pwr ON with E:07:00 X X61 Lip sync / no subtitles X X X

62R1 Powers off after 2 secs X X63R1 Powers off after spindle rotates X X X

No eject or loading64 Tray doesn’t open (E:27 code)65 Can’t plug in new optical pickup X X66 Installing+B72 table loading part 10268 "No disc" display or C:13:00 X X X

Sony DVD Service Bulletin List - page 1/2

ii

Applicable Models DVP -Number Title C600d C650d C660 C670d S3000 S7000 S770043R2 No PB or PB stops X X

44 Intermittant sound X45 Intermittant color lock X46 Intermittant DVD PB X47 No Dual layer disc PB X48 Replacement TT-40 Bd X X49 No test mode adjust X X50 Background noise51 Intermittant No Power On X52 No Dual layer disc PB X X53 Button clicking noise in spks

54R1 Misc Video problems X XNo karaoke sound

55 Stops/pauses whenplaying dual layer discs

57 Powers off after 2 secs58R1 Freezes at language change

59 New test disc P/N X X X X X X X60 Pwr ON with E:07:00 X61 Lip sync / no subtitles X

62R1 Powers off after 2 secs X63R1 Powers off after spindle rotates X

No eject or loading64 Tray doesn’t open (E:27 code) X65 Can’t plug in new optical pickup66 Installing table loading part 102 X X68 "No disc" display or C:13:00 X X

Sony DVD Service Bulletin List - page 2/2

iii

Model: DVP-S3000, DVP-S7000No. 43R2

Subject: NO PLAY OR PICTURE MAY STOP DURINGPLAYBACK OF CERTAIN DVD TITLES.

Date: October 26, 1999

Symptom:(111A) On occasion, Playback may stop, or No Play occurs, when a particular DVD

title is used. For example, The Man Who Fell To Earth", "The Matrix". TheSYSCON ROM should be upgraded to Version 1.8. The description below isanother DVD title that has this problem. Autoflagg the Sycon Rom if it is notVersion 1.8. If units require the SYSCON upgrade , then upgrade is done asin warranty, regardless of warranty status.

DVD disc-title SignalFormat

Play time Region code

AMERICAN TheLand of Nature(IBMP-60002)

NTSC 42minutes

ALL

Note: This symptom occurs when the DVD has played more than 7 minutes and before 27minutes and 57 seconds. This countermeasure may apply to other titles not listed.

Solution: Replace IC 093 on the MB-80 or MB-75 board depending on model.

Model Partnumber

Description Version

DVP-S3000 8-759-526-93

ICMX23C4100MC-10-D7

Ver 1.80

DVP-S7000 8-759-526-59

IC-MX23C8100MC-10-D6

Ver 1.80

Applicable Range: Dvps7000 , up to 826494,above 826494 should have 1.8

csv-5

Sony Service CompanyNational Technical ServicesA Division of Sony Electronics Inc.Park Ridge, New Jersey 07656

CONFIDENTIALService BulletinMulti-Disc Players

S

iv

Model: DVP-S7000No. 44

Subject: INTERMITTENT SOUND Date: January 5, 1998

Symptom:(257) CASE 1: When DVD or Video CD playback is selected, line audio output and

digital audio output may have intermittent sound. When in CD mode there isno problem. CASE 2: When using a Kenwood Amp in DVD, Video CD, or CDplayback, the digital audio output may have intermittent sound. The line audiooutput in this case will be normal.

Solution: CASE 1: Replace IC 380 with CXD8603BR on the MB-75 board.

REF DESCRIPTION PARTNUMBER

IC380 ICCXD8603BR 8-759-490-29

CASE 2 Please make sure that the digital audio cable does not have aproblem. If the cable is good, and the DVP-S7000 is good, the problem couldbe the Kenwood Amp.

NOTE: Ask the customer the manufacturer of the amplifier.

csv-5Sony Service CompanyNational Technical ServicesA Division of Sony Electronics Inc.Park Ridge, New Jersey 07656


S

Applicable Serial No’s 80001 to 815644

v


Subject: COLOR NOT LOCKING Date: January 5, 1998

Symptom:(247) The color lock may become intermittent. After a few minutes of DVD play, the

colors may start to change. If the symptom is appearing, check the following.

1. Connect an Oscilloscope probe to TP021. If the waveform is not phase-locked, X003 is defective.

2. If the symptom is not appearing, you still should check 27MHz free runfrequency adjustment (Refer to SM page 7-2)

Solution: If you do have this color lock problem, replace the crystal X003 on the MB-75.The part number is (1-767-401-11). Next, refer to SM page 7-2 and adjustfree run frequency of 27MHz.



S

vi


Subject: IC SOLDER CONNECTIONS Date: February 5, 1998

Symptom:(**) The MB-80 board may be using the new soldering technique as illustrated in

the picture below. This is actually an improvement to prevent solder bridgesbetween the fine-pitched IC leads. Please note that intermittent solderconnections can happen, particularly on IC312.

Solution: If you are experiencing no DVD play, it may be caused by intermittent solderconnections on IC312. Please resolder the IC carefully then retest the unit.

csv-5



S

vii


Subject: DVD DISC WILL NOT PLAY Date: February 5, 1998

Symptom:(112) When the DVD dual layer disc does not want to play.

Solution: Confirm the following:

1. No damage or fingerprints are on the DVD disc.

2. Check the RF Level of the optical pick-up using the reference DISC HLX-503.Be in playback mode, and then check the RF Level. The RF Levelcan be probed at test point TP891 on the MB-75 Board. See theillustration for specifications. If the output of the optical is not withinspecs,replace it.


HLX-503

DVD REFERENCE DISC(SINGLE LAYER)

J-6090-069-A

207 OPTICAL PICK-UP( KHS-180A/J1RP)

8-820-005-02

csv-5



S

viii

Model: DVP-S3000, DVP-S7000No. 48

Subject: BOARD CHANGE (TT-40) Date: March 4, 1998

Symptom:(xxxx) The DVP-S7000 TT-701 board is being changed to a TT-40 board. The TT-40

board is already used in the DVP-S3000. Some resistors need to be changedto make the new TT-40 board compatible with a DVPS-3000 or a DVPS-7000.

Solution: Order the TT-40 below the 0-Ohm resistor is also shown below.

REF FORMER NEW

DESCRIPTION PARTNUMBER


TT-701BOARD

A-6065-030-A TT-40 A-6065-062-A

To make the TT-40 board compatible for the DVPS-3000, or DVPS7000, check thefollowing and modify if necessary. Use the chart below for the A-6065-062-A TT-40Board.

Resistors DVP-S3000 DVPS7000

R045 0 OHMS OPEN

R128 0 OHMS OPEN

R129 OPEN 0 OHMS

R130 OPEN 0 OHMS

PART NUMBER PART DESCRIPTION

1-216-864-11 FILM CHIP CONDUCTOR 0 Ohms1/10w



S

ix


Subject: DRIVE AUTO ADJUSTMENT MAY SHOWERRORS

Date: March 31, 1998

Symptom:(7771) When in service test mode, the drive auto adjustment may report errors. This

may happen when you select 0: ALL. When the unit asks for the DL test diskyou may see an error when the test is running.

Solution: 1 .Run the adjustment again and select each type of disc individually.

2. Select SL, CD, and DL one at a time ,and proceed with drive autoadjustment.



S

x

Model: DVP-S300, DVP-S500DNo. 50

Subject: SYSCON VERSION UPGRADE Date: August 24, 1998

Symptom:(2340) Occasionally distorted noise may be present at the start and throughout DVD

playback. This distortion may be present on 5.1 output as well as analogaudio output. Also block error noise can be seen if you hit pause, thenplayback. If Video CD is played, the menu may not be displayed.

Solution: Replace the ROM of the system control micro IC803 with new version V 1.8.The ROM is on the MB-78 board.


IC803 IC MSM38022E-25GS-KDR1(VERSION 1.8)

8-759-562-56

Applicable S/N all DVPS300 and DVPS500D may experience this symptom.

csv-5



S

xi

Model: DVP-S300, DVP-S500D, DVP-C600DNo. 51

Subject: NO POWER ON, NO OPERATION Date: November 2, 1998

Symptom:(2110) Operating the DVD player and Power on may work intermittently. This may be

caused by a short circuit between the FPC terminals of the rotary encoder.This encoder is located on the front panel.

Solution: Replace the rotary encoder with a new one listed in the table below


ROTARY ENCODER 1-475-685-21

Applicable S/N Range:

DVPS300: 800001 to 875013

DVPS500D: 800001 to 862600

DVPC600D: 800001 to 825296

csv-5



S

xii


Subject: UNIT MAY NOT PLAY DUAL LAYER DVD. Date: November 25, 1998

Symptom:(1312) The unit may not be able to play some dual layer DVD’s.

Solution: Please verify following IC140 versions, using Diagnostics Test Mode Menu(Other Checks). If the DRVCon is not updated to latest version, replaceIC140 as per the table below. Be sure to do the auto drive alignments afterthe IC140 is replaced. If the units are being repaired for the dual layerissue only, then service is done as in warranty status. Verify the repair bytesting unit with a commercial Dual Layer DVD.


IC140 VERSION 1.2 (DVP-S3000) 8-759-540-72

IC140 VERSION 1.3(DVP-S7000) 8-759-540-73

NOTE:

DVP-S7000: R926, R927 should be zero ohms, R140 should be open.

DVP-S3000: Only IC140 need to be replaced.

Applicable Serial Number Range:

DVP-S7000 up to 845295

DVP-S3000 all units

csv-5



S

xiii

Model: DVP-S300, DVP-S500DNo. 53

Subject: CLICK NOISE MAY PRESENT WITH AUDIO-DIGITAL CONNECTION.

Date: January 11, 1999

Symptom:(2544) When playing a DVD disc,noise may present when pressing function buttons,

for example NEXT/PREV. This noise may be heard when an Optical/Coaxialconnection is made to the AC-3 Decoder. If the symptom appears then do thefollowing.

Solution: Replace the SYSCON ROM IC803 and the A/V DECODER (IC203) newversion. These IC are located on the MB-78 board.


IC803 IC MSM5380022E-37GS-KDR1(VER.2.3)

8-759-582-42

IC203 IC L64021-C-QC-27 8-759-564-38

Note: For IC803, ICMSM27C802CZ-P02GS-KDR1 (8-759-579-58) (Ver 2.3)can also be used.

csv-5



S

xiv

Model: DVP-S300, DVP-S500DNo. 54R1

Subject: SYSCON ROM VERSION (2.3) AVAILABLE FORLISTED SYMPTOMS.

Date: February 8, 1999

Symptom:(2351) The following symptoms may appear on the DVD player.

1. Loss A/V Synchronization. Sometimes with certain DVD like "STARGATE", "OLIVER", A/V Sync loses lock. Picture may disappear intermittently.

2. Closed Caption Display appears with the same character when the unit isin SLOW FWD playback mode. The characters should be changing.

3. Current sound status appears in which front panel displays 2/R for about 1second, after Power on or Power down, the dimmer setting is at OFF.

4. When DVD player is placed in STOP, and then Chapter search is done,The unit will play a (TITLE) that is not the correct (TITLE) as indicated ondisplay.

5. If CD or Video CD is stopped during play, and PLAY is pressed again. Theunit may not playback. (Note: CD and Video-CD show this problem if theyhave short-recorded time. (About 5minutes)

6. When using the DVD Pioneer Karaoke Library Disc (Region 1) no vocalsound comes from the speaker, even if Audio Change button is pressed tochange the sound.

Solution: If these symptoms occur replace SYSCON ROM IC803 on the MB-78 Board


IC803 IC MSM538022E-37GS-KDR1(VER2.3)

8-759-582-42

Note: part # 8-759-579-58 / IC MSM27C802CZ-P02GS-K (VER 2 3) can be used

csv-5



S

xv

Model: DVP-S300, DVP-S500D, DVP-S7700, DVP-C600DNo. 55

Subject: WHEN PLAYING DUAL LAYER DVD, UNIT MAYPAUSE OR STOP PLAY

Date: April 26, 1999

Symptom:(235A) When playing DUAL LAYER DVD’s, the unit may pause, or stop playing the

disc. This may happen when DVD playback is switching from Layer 0 to Layer1. An error code of C13:92, may also be displayed.

Solution: Please verify the following IC803 version numbers depending on models. Ifthe SYSCON IC803 is not current version , replace regardless. If Out ofWarranty units are being serviced for the DUAL LAYER SWITCHING only,then service is done as in-warranty status.

MODELS REF DESCRIPTION PARTNUMBER

DVPS300 IC803 MSM538022E-42GS-KDR1VERSION 2.4

8-759-594-28

DVPS500D IC803 MSM538022E-42GS-KDR1VERSION 2.4

8-759-594-28

DVPS7700 IC803 MSM53022E-40GS-KDR1 8-759-594-26

DVPC600D IC803 MSM538022E-43GS-KDR1 8-759-598-60

csv-5



S

xvi

Model: DVP-S330No. 58R1

Subject: UNIT MAY POWER OFF OR FREEZE, WHENLANGUAGE (OSD) IS CHANGED

Date: July 2, 1999

Symptom:(111*) When unit is set-up (OSD) in language French, Spanish, etc., and Bit Rate

History is displayed; the unit may power off. Bit rate history can be selectedin advanced menu. NOTE: This is not a problem if language is setup inEnglish, Dutch, or Danish.

Solution: Replace SYSCON IC205 with improved version IC206. Version 1.95. The ICpackage type is different for IC206, so remove IC205 and use the PC mountsfor IC206. Check Sum of IC206 is FB00 , which can be checked in TESTMODE of SYSCON DIAGNOSIS.


IC206 IC MR27V1602D-02MAZ060 8-759-594-81

csv-5



S

xvii

Model:DVP-S300, DVP-S500D, DVP-C600D, DVP-S330, DVP-S530D, DVP-S550D, DVP-S3000, DVP-S7000, DVP-S7700 No. 59

Subject: INTRODUCTION OF NEW SERVOADJUSTMENT TEST DISC

Date: June 18, 1999

Symptom:(1181) New DVD servo adjustment discs are available.

Solution: Order the DVD below. The former disc is still useable but, only new disc willbe stocked when former disc is gone

REF FORMER NEW

DVDDISC



DUALLAYERDISC

HLX-501 J-6090-071-A HLX-505 J-6090-089-A

SINGLE

LAYERDISC

HLX-503 J-6090-069-A HLX-504 J-6090-088-A

csv-5



S

xviii

Model: DVP-S300, DVP-S500D, DVP-S7700No. 60

Subject: ERROR CODE "E:07:00" WHEN UNITPOWERS ON

Date: July 26, 1999

Symptom:(1730) Sometimes the DVD player displays Error Code "E:07:00" when the player is

turned on from a stand-by mode. If this error code appears, the player will notdo any functions. You must remove the power plug from AC outlet for a fewseconds and connect into the outlet again. Do the following procedure ifsymptom occurs.

Solution: Connect pin95 of IC252 to GND with wire on the MB-Board. After solderingboth sides of the wire, attach SONY BOND (SC608LV) part# 7-432-912-52.



S

xix

Model: DVP-S330, DVP-S530D, DVP-S550D, DVPC-650DNo. 61

Subject: A/V LIP SYNCHRONIZATION / NO SUBTITLEDISPLAY

Date: September 20, 1999

Symptom:(2550) DVD Play may experience a loss of Audio/Video sync. The lip-sync offset may

have 0.1 to 0.5 second duration. Also, the units may not display Sub Titles.The above symptoms may occur with some DVD titles.

Solution: Confirm the serial number of the target units. Replace the SYSCON ROM. toVersion 2.2 or Ver 1.6 (depending on Model). Remove and replace IC205 orIC206 (depending on the IC package type). Each model has a different partnumber for SYSCON ROM. Order the specific ROM from the table below.This replacement should be done to models below regardless. If Out ofWarranty units are being serviced for only symptoms listed above, thenservice is done as In-Warranty Status.

Target Serial Numbers:

DVPS330 100001 to 267125 and 800001 to 849100

DVPS530D 100001 to 119840 and 800001 to 953000

DVPS550D 800001 to 875000

DVPC650D 800001 to 822000



S

MODEL Ref # Part Number Part Description

DVPS330 IC206 CheckSUM=F30C

8-759-652-92 IC M27V1602D-41MAZ060

DVPS530D IC206 CheckSum =F31C

8-759-652-99 IC M27V1602D-48MAZ060

DVPS550D IC206 CheckSum =D038

8-759-652-96 ICMR27V1602D-45MAZ060

DVPC650D IC206 CheckSum=6DAD

8-759-594-89 ICMR27V1602D-10MAZ060

xx

Note: Check these Serial Numbers also. If your serial number falls within the following range, You must change the following resistorson the main board, as well as the SYSCOM ROM. After resistors are changed, perform the Drive Auto Adjustment. If unit is not inrange,confirm version of SYSCON, replace if necessary, and do the Drive Adjustment.

DVPS330 100001 to 135300 and 800001 to 836000

DVPS530D 800001 to 840000

DVPS550D 800001 to 843000

DVPC650D Not Applicable

RESISTORS Remove and Replace with new part

R305 (NEW PART )

Part Number 1-216-837-11

Change from 10K Ω to 22KΩ

R307 (NEW PART

Part Number 1-216-839-11

Change from 15KΩ to 33KΩ

xxi

Model: DVP-C650D, DVP-CX850D, DVP-S330, DVP-S530D, DVP-S5No. 62R1

csv-5



S

Upgrade for Various DVD ModelsModel Serial numbers for

step 1Serial numbers forstep 2

All serial numbers -Perform step 3

DVP-S330 800,001 840,985,100,001 282,515

800,001 849,100,100,001 232,415

DVP-S530d 800,001 947,390,100,001 107,530

800,001 962,400,100,001 112,940

DVP-S550d 800,001 865,740 800,001 976,400DVP-C650 800,001 809,400 800,001 829,500DVP-CX850d 100,001 104,010 100,001 107,822

Perform step 3 if steps1 & 2 do not work ordo not apply.

Some units require steps 1, 2, and 3 to be performed.

Symptom: Unit intermittently powers off two seconds after powering ON.

In this bulletin you will Resolder IC206 and change parts on the MB and front panel Fl boards depending upon theserial number of the unit to insure a reliable power ON reset of key ICs. If your model falls outside of the serialnumbers listed below or if the problem persists after the changes, perform the countermeasure in step 3. You mustperform all the parts of the step.

Step 1• On the MB board, locate Flash ROM IC206.• Resolder the row of pins 23-44 at the bottom of the board.• Inspect for bridges before powering the unit.

xxii

Step 2Changes must be made to both the MB and FL boards:MB BoardOn the back of the MB board replace the following resistors:• R212 from 220 ohms to 0 ohms (1-216-864-11)• R226 remove 10k ohms resistor (open circuit)• R755 from 5.6k to 10k ohms (1-216-833-11)

These last three changes increase the reset level from IC207 to the front panel micro IC201, and ServoDSP IC701. No parts have to be ordered to make these three changes.

FL Board:Change two resistors on the back of the board:• R251 - change from 1k to 120 ohms (1-216-027-91)• R252 - change from 1k to 33 ohms (1-216-013-91)

These two resistors are located in different places depending upon the model.

For models DVP-S330, DVP-S530d and DVP-550d:

xxiii

Step 3 resets the A/V decoder IC401 sooner by taking the reset from an earlier location in the reset chain (directlyfrom reset IC207/pin 4).

For models DVP-C650d and DVP-CX850d:

Step 3On the MB board make the following changes:• Remove R412 (open circuit)• If the last two digits on the board are –11 to – 13 or –21 to –23, add a wire between one side of R412 and

CN006/pin 1 (if the board ends with –14 or –24 do not add the wire).

xxv

Model: DVP-C650D, DVP-CX850D, DVP-S330, DVP-S530D, DVP-S5No. 63R1

Subject: NO EJECTING OR LOADING, UNIT MAYPOWER DOWN AFTER SPINDLE MOTORROTATES

Date: February 11, 2000

Symptoms: The Following symptoms may occur:

(1619) 1. When the player is turned on, the Spindle Motor starts revolving by itself,and the player will turn off automatically.

2. When the player is turned on, the Tray does not come out. Also,the tray keeps ejecting and does not load into the player.

3. The button on Remote/Front Panel:OPEN/CLOSE does not work when the player is in . Drive Manual

Operation when using TEST MODE MENU. (Refer to the Service Manual). 4. When the

player goes to Drive Manual Operation from TEST MODE MENU, and goesto Servo Control in Operation Menu - SP(SPINDLE) ON/OFF , SP(SPINDLE) ON/OFF does not work.

If any above symptoms occur, then IC802 may be defected on MB board.

Solution: Replace IC802 to improved one on MB Board (side B) then checks thefollowing:


IC802 IC BA5983FP 8-759-567-26

csv-5



S

After exchanging IC802, please measure the value of resistor of SPINDLE MOTOR and LOADING MOTOR on MBboard with CABLE FLEXIBLE FLAT connected. Measure the value of resistance of each motor by spinning motorby your hand. SPINDLE MOTOR: has to be 8-12 ohm at CN003 between Pin 5 & Pin 6 on

xxvi

MB board. B. LOADING MOTOR: It has to be 7-12 ohm at CN011 between Pin 1& Pin 2 on MB board.

(Refer to the figure below)

If motor is below 7 ohm, then, the motor may become defective. If this is the case,replace OPTICAL PICKUP.

DESCRIPTION PART NUMBER

KHM-220AAA/J1RP 8-820-081-03

xxviiPlease confirm whether your unit applies to any item below: 1 - 2 when, replacing IC802. Then, if it’s so,solder CAPACITOR ,

0.1 uF on Motor- if necessary secure with some double sided tape.

PART NUMBER PART NAME

1-164-159-51 CERAMIC CAPACITOR 0.1UF

1. Please confirm the name and part number of TK board, which is installed in each model. (Except DVP-F11. For F11, refer to NOTE #2.) If it has the target digit (last 2 digits) of part number below, connectthe capacitor 0.1 uF ,between CN004 Pin 13 and Pin 14 on TK board. (Refer to the figure on the page 3/4.)

LAST 2 DIGITS OF PART # MODEL NAME

NAME

TK-51 BOARD

-11 / -12 DVP-CX850D/S330

DVP-S530D/S550D

TK-53 BOARD

-11 DVP-C650D

xxviii

2. Please confirm the name and part number of MS board, which is installed in each model. (ExceptDVP-C650D/CX850D. These models do not have MS board inside.) If it has the target digit (last 2digits) of part number: “-11”, connect the capacitor between CN001 Pin 1 and Pin 2 on MS board.

REF LAST 2 DIGITS OF PART # MODEL NAME

MS-29 BOARD -11 DVP-S330/S530D/ DVP-S550D

xxix

Model: DVP-C650DNo. 64

Subject: DISPLAY READS E:27, TRAY WILL NOTOPEN.

Date: March 21, 2000

Symptom:(1610) The Ribbon Cable Flex Ref#180 may get pulled out of CN009. Pulling on this

cable may also cause the plastic support to break.

Solution: Using plastic support, try to secure cable. Here is one type of countermeasurecan be done as prevention. Use Flex tape, cable Ref 180, can be secured.

csv-5



S

xxx

Model: DVPS-360, DVPS-560DNo. 65

Subject: REPLACING THE OPTICAL PICKUP Date: June 15, 2000

Symptom:(****) Some of the Optical Pickup replacement KHM-220AAA/J1RP may need reinforcementboards to be cut smaller. The reinforced board may interfere with the Optical Pickup. If this is thecase, please check and do the following.

Solution: Please confirm the reinforced board that is attached to the 23 Pin- Flexible Cable, whichis connecting to the Optical Pickup. Cut the part of the reinforced board shown below. When cutting,avoid damage to other signal lines, cut only the board. After cutting, it has to be 10.0 - 11.5 (mm) ifyou measure the length of the reinforced board from the point of the Flexible Cable.

Part Number Part NameA-6062-397-A OPTICAL PICKUP KHM-220AAA/J1RP8-820-081-03 OPTICAL PICKUP KHM-220AAA/J1RP8-820-081-09 OPTICAL PICKUP KHM-220AAA/J1RP

csv-5



S

xxxi

Model: DVP-C600D, DVP-C650DNo. 66

Subject: NEW TABLE LOADING PART MAY REQUIRECUTTING OF BOSS, WHEN USED WITHFORMER LOADING TABLE ASSY.

Date: July 7, 2000

Symptom:(****) There is a new table loading part. Since the table loading is part of the table

loading assembly. Please make sure the parts match for ref 101 and ref 102.New parts should not require any cutting.

Solution: If you want to use the former table loading assembly ref 101 with the new table loadingref 102, please do the following.1. Remove the SE board to cut the boss shown above Note: If the boss does not effect the SEboard, it may not have to be cut. 2. After cutting attach SE board again, making sure no

interference will occur.

csv-5



S

REF FORMER NEW

DESCRIPTION PART NUMBER DESCRIPTION PART NUMBER

101 TABLELOADING ASSY

A-6062-078-A TABLELOADING ASSY

A-6062-505-A

102 TABLELOADING

3-051-084-01 TABLELOADING

3-051-084-04

xxxii

Model: DVP-S360, DVP-S560D, DVP-S570D, DVP-C660, DVP-C67No. 68

Subject: PLAYER MAY NOT PLAY CD/DVD OR VCD Date: September 8, 2000

Symptom:(111A) The DVD player may not play disc. The display may indicate "No Disc "or

C:13:00"

Solution: Please remove fuse F402 and replace with 0-ohm resistor on MB board (sideB). Next, exchange resistors R416 and R418. The original values are 150K,change them both to 82K ohms


F402 CONDUCTOR, CHIP(2012)METL RES 0H 1/10W

1-216-295-11

R416/R418

RESISTOR,CHIP 82K 1/16W 1-216-844-11

There are 2 types of MB-bds depending on model. DVPS360, Dvps560D,DVPS570D (mb-86) DVPC660, DVPC670D is (mb-87)

csv-5



S

SSEL Service Company

A Division of Sony Electronics Inc.1 Sony Drive

Park Ridge, New Jersey 07656

DVD030101 Printed in U.S.A.

Sony Service CompanyA Division of Sony Electronics Inc ©2000

All Rights ReservedPrinted in U.S.A.

S is a trademark of Sony Electronics

01/16/01

Digital Video Player Dvp-s300, Dvp-s330, Dvp-s350, Dvp-s360, Dvp-s500d, Dvp-s530d, Dvp-s550d,...

Documents

Transcript of Digital Video Player Dvp-s300, Dvp-s330, Dvp-s350, Dvp-s360, Dvp-s500d, Dvp-s530d, Dvp-s550d,...