DHL/BCC Trade Confidence Index Q4

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    The DHL / British Chambers of Commerce

    TRADE CONFIDENCE INDEX

    4TH QUARTER 2012

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    CONTENTS

    THE BRITISH CHAMBERS OFCOMMERCE

    The British Chambers o Commerce(BCC) is the national body or aninfuential network o AccreditedChambers across the UK.Representing 104,000 businesses,who together employ more than 5million employees, no other businessorganisation has the geographicspread or multi-size, multi-sectormembership that characterises the

    Chamber Network. Every Chambersits at the heart o its local businesscommunity, providing representation,services, inormation and guidanceto member businesses and the widerlocal business community.

    For more inormation visit:

    www.britishchambers.org.uk

    DHL THE LOGISTICS COMPANY FORTHE WORLD

    DHL is the global market leader in thelogistics industry and The Logisticscompany or the world. DHL commits itsexpertise in international express, air andocean reight, road and rail transportation,contract logistics and internationalmail services to its customers. A globalnetwork composed o more than 220countries and territories and about275,000 employees worldwide oers

    customers superior service quality andlocal knowledge to satisy their supplychain requirements. DHL accepts itssocial responsibility by supporting climateprotection, disaster management andeducation.

    DHL is part o Deutsche Post DHL.The Group generated revenue omore than 51 billion euros in 2010.

    For more inormation visit:

    www.dp-dhl.com

    44 Introduction/Methodology4................................................................................ 4 2

    44 Executive4Summary4.............................................................................................. 4 3

    44 4Volume4of4Trade4Documents4............................................................................. 4

    44 Focus4on4Export4Sales4......................................................................................... 4 5

    44 Focus4on4Export4Orders4...................................................................................... 4 6

    44 Focus4on4Employment4......................................................................................... 4 7

    44 Focus4on4Business4Condence4......................................................................... 4 8

    44 Firm4Size4Breakdown4............................................................................................ 4 9

    44 Country4Guide4-4Australia4................................................................................... 4 10

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    FOREWORD

    It is encouraging that the gures in this report show Britains export economymade clear progress in Q4 2012 despite continued challenges with access toworking capital and weak growth in the Eurozone. Almost all the key indicatorsor sales and orders improved on the quarter and condence in the uturecontinues its upward trend. Visiting businesses around the country, I see rst-handthe determination o the exporters we have in the UK, busting a gut to grow andbreaking into new markets.

    But we must never be complacent about the health o the export sector. We haveseen beore trade condence rise and then be choked o through a lack o workingcapital to ull the orders and nd the growth. The latest ocial data show thatdespite a slightly improved trade decit in November, it was still more than 7bn in

    the rst two months o the ourth quarter. The UK has been running trade decitsalmost uninterrupted or thirty years a situation which is unsustainable and especiallyat current levels. The trade decit is particularly acute in respect o the EuropeanSingle Market, whereas it is in positive territory with the rest o the world. As welook to build on the progress o 2012, the BCC will continue to argue or strongmeasures to support the UKs perormance on international trade. Working through

    the EU to complete deeper trade agreements with the US and Japan, and in the EU, building a Single Market inservices, digital and energy would benet thousands o British businesses. And a publicly-backed Export Voucherscheme to help businesses on the cusp o exporting, would enhance their ability to tap into new markets abroad.

    The much-needed re-balancing o exports towards the astest-growing markets is underway. But or internationaltrade to underpin a stronger economic recovery, it needs to happen more quickly and we need more companiesto take that crucial step o exporting or the rst time.

    Weve had a sterling quarter or exporters. The latest issue o the TCI hasound that not only has the number o trade documents issued increased by1.4% compared with the previous quarter, but that exporters are eeling morecondent about their longer-term outlook than at any time over the past twoyears. This condence is demonstrative o the act that 2012 was a record yearor automotive exporters, with more than our-ths o cars made in Britainbeing shipped overseas.

    This positive upturn in terms o exports and condence serves as encouragementnot only or those who are already navigating into international waters, but alsoor those smaller businesses who are getting ready to dip their toes in overseasexporting or the rst time. As a global business, we know that there are countlessopportunities on the horizon or British made goods, and indeed services.

    Australia, my native country, is a land o opportunity or British exporters at themoment particularly or those within the ashion sector. The UK is one o the topsix exporters to Australia, and we can see this demand refected in online clothes

    shopping, which is orecast to grow aster than any other sector in Australia. E-commerce giant ASOS enjoyed a46% rise in annual sales to Australia last year as a result o the demand or British goods and the strength o theAustralian dollar. For more inormation on how to start trading with Australia, see page 10 o this report.

    In the meantime, we must put more support in place to assist businesses that arent already making their markinternationally. Whether youre an accidental exporter, a fedglingexporter, or even a ull-grown business thats looking atstreamlining its export programme, you can get helpor inormation by visiting www.dhlguide.co.uk

    John Longworth

    Director GeneralBritish Chambers o

    Commerce

    Phil Couchman

    CEODHL Express UK & Ireland

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    2

    INTRODUCTION METHODOLOGY

    The DHL/BCC Trade Confdence Index(TCI) is a measure o the UKs exportinghealth. By analysing trends in trading

    activity and key actors o exportingfrms perormance, the TCI gives atruly comprehensive picture o the UKsinternationally trading business community.The index casts new light on exporterslevels o confdence and employmentintentions, and paints a picture o regionalexporting perormance.

    Those wishing to obtain more inormationon the Indexs methodology and datasources are invited to contact the British

    Chambers o Commerce.

    The TCI generates its results rom two datasources:

    Questionnaire responses submitted by over1,500 exporters, derived rom the BCCsQuarterly Economic Survey (QES). The QES isthe largest and most representative businesssurvey o its kind.

    Data generated rom exporting activity thatrequires supporting documentation.

    THE SURVEY

    Fieldwork or the survey was conductedbetween 12 November and 5 December.Results are split into the ollowing rm

    size categories:

    0-9 employees (micro rms)

    10-49 employees (small rms)

    50-249 employees (medium rms)

    250+ employees (large rms)

    Unless otherwise stated, results reer to allexporters responding to the survey. Whereresults are split between the service andmanuacturing sectors, this is stated clearly inthe text. Results that are not split by rm sizeare weighted by the contribution o rm sizeto total exporting turnover.

    Results are represented by either a balancegure or a pure percentage gure. Balancegures are determined by subtracting thepercentage o companies reporting decreasesin a actor rom the percentage o companiesreporting increases. Where a balance gureis positive it represents growth; where it isnegative, it represents contraction.

    EXPORT DOCUMENTATION DATA

    Many types o exports require supportingand commercial documentation to ensurethe timely delivery o goods and timelypayment. Chambers o Commerce administerthis documentation, and have amassed asignicant dataset around UK goods exportsas a result.

    The TCI uses data collected rom this processto show both an index o documentation andregional comparisons o exporting activity.

    Written4and4researched4by:

    Tom Nolan, Policy Adviser

    Mike Spicer, Senior Policy Adviser

    Sukhdeep Dhillion, Economic Adviser

    Acknowledgements:

    Printed by The Javelin Partnership Ltd.Printed on 75% recycled paper rom amanaged sustainable source, using pulpthat is TCF and ECF and printed withvegetable soya based inks.www.thejavelinpartnership.comTel: 0118 907 3494

    The4British4Chambers4of4Commerce

    65 Petty FranceSt. Jamess ParkLondonSW1H 9EUTel: 020 7654 5800Fax: 020 7654 5819Email: [email protected]

    www.britishchambers.org.uk

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    3

    EXECUTIVE4SUMMARY Q42012

    44 Trade4Condence4Index4rises41.%4since4previous4quarter

    44 4Almost4all4key4survey4indicators4improved4on4the4quarter

    44 Exporters4condence4in4future4turnover4and4protability4continues4to4rise

    The results or the Q4 2012 DHL/BCC Trade Condence Index (TCI) point to an improvement inexport activity or both manuacturing and services rms. The index number used to calculate thevolume o trade documents administered by Chambers o Commerce across the UK now standsat 113.75; this represents a 1.4% increase on the previous quarter and the index is now at its thirdhighest level since our records began.

    The TCI is also compiled rom responses submitted by over 1,500 exporters, derived rom theBritish Chambers o Commerces Quarterly Economic Survey (QES). The results show thatexporting rms are more condent about their longer term outlook than at any time over the pasttwo years. Both manuacturing and service rms reported increased export orders and sales overthe three-month period rom October to December.

    There was also a marked increase in both manuacturing and service rms who expect theirturnover and protability to improve over 2013. However, there was slight all in the number orms that are planning to take on new sta in the rst three months o the year.

    This report has consistently argued that the government can do more to support Britainsexporting potential, and the below recommendations would help those rms that want to, or aretrading internationally to ull their potential:

    National Export Strategy

    Some welcome measures have been announced in recent months to help exportingcompanies break into new markets. But these must be reinorced and implementedeectively, and should be part o a national export strategy. More action in the areaso trade nance, promotion, and insurance is needed, i companies are to have the

    right support to penetrate new and growing markets.

    Free movement o services

    Service rms in the UK still ace too many regulatory and administrative obstacles whenoperating in the EU single market. This must change. Most o the benets to exportersrom the single market to date has been through the ree movement o goods. But theneed to make a serious eort to improve the unctioning market in services has beenclear or some time. The government should take the lead and argue or the creation oa genuine single market or all services.

    TRADE CONFIDENCE INDEX OVER THE PAST YEAR

    Q4 11 Q1 12 Q2 12 Q3 12 Q4 12

    108.24 116.59 114.74 112.16 113.75

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    VOLUME4OF4TRADE4DOCUMENTS4

    NATIONAL TRADE DOCUMENTS VOLUME

    The volume o trade documents issued increased marginally on the quarter and remains athistorically high standards. The number is now the third highest since records began. There wasan increase o 1.42% on Q3 2012 and compared to the same quarter in 2011 there was an increaseo 5.20%.

    44 4The4volume4of4trade4documents4issued4remain4high4by4historical4levels

    -30

    -25

    -20

    -15

    -10

    -5

    0

    5

    10

    15

    20

    Quarter on a year earlier

    Qtr on Qtr

    N IrelandWalesN EastS WestE MidsW MidsEastY&HScotlandN WestS EastLondon

    Figure One: % change quarter-on-quarter (Q4 12 on Q3 12) and change on the same quarter a year previously (Q4 12 on Q4 11)

    %

    change

    PERCENTAGE CHANGE

    Index number 2007 = 100 Most recent quarter on a

    year earlier

    Most recent quarter on

    previous quarter

    Volume index o export

    documentation 113.75 5.20% 1.42%

    REGIONAL PICTURE

    The regional picture broadly refects the national picture, with most regions experiencing aquarter-on-quarter increase. Only our regions experienced alls compared to Q3 2012, with onlyone region, the East Midlands, experiencing a steep all. As with comparisons with the previousquarter most regions recorded a year-on-year increase. The regions with the highest yearlyincrease were Yorkshire & the Humber, the South West and the North East.

    Q42012

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    FOCUS4ON4EXPORT4SALES4

    The balance o rms reporting an increase in export sales increased by eight points to +32% in thenal quarter o 2012. Over the year the gure has an average above 20%. Figure two shows thatater a relatively strong upward trend ollowing the 2008 recession, in 2011 the balance managed toaveraged below 20%, however there was a modest upturn in 2012.

    Further break down o the export sales balance reveals that 45% o exporters reported that theirexport sales increased in Q4 2012. 13% o respondents stated that they decreased, a all o twopercentage points rom the gure recorded in Q3 2012.

    In the service sector the balance o exporters reporting that sales had increased was up to +35%,rom +31% in the previous quarter. In the manuacturing sector the export sales balance more thandoubled to +30%, rom +14% in Q3 2012.

    44 4Export4sales4indicator4increased4in4the4nal4quarter4of42012

    -30

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    -5

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    Export Sales

    Q3 12Q1 12Q3 11Q1 11Q3 10Q1 10Q3 09Q1 09Q3 08Q1 08Q3 07

    -----Recession-----

    %B

    alance

    -----Recession-----

    Q42012

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    FOCUS4ON4EXPORT4ORDERS4

    The export order balance increased by nine points in the nal quarter o 2012 to reach +30%,shown in Figure Three. This is the joint highest gure since Q4 2010 and is considerably higherthan the balance gure during the 2008 / 09 recession. When the balance is broken down intoits component parts it shows that 45% o exporters reported that their export orders increasedin Q4 2012.

    In the manuacturing sector there was a welcome increase in the percentage o rms thatrecorded an increase in export orders. The gure or the manuacturing sector was 41 per cent;up seven points rom the previous quarter. This balance is +20%.

    Similarly there was an increase in the percentage o rms in the service sector category thatrecorded an increase in Q4 2012. The gure is now 49% and represents an increase o 9%on Q3 2012.

    44 4All4rm4size4categories4posted4an4increase4in4their4export4order4balances

    -40

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    -10

    0

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    Q3 12Q1 12Q3 11Q1 11Q3 10Q1 10Q3 09Q1 09Q3 08Q1 08Q3 07

    ----Recession---- ----Recession----

    %b

    alance

    Q42012

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    FOCUS4ON4EMPLOYMENT4

    44 The4number4of4rms4expecting4to4take4on4new4staff4fell

    The overall employment expectations balance ell three points to +13% in the nal quarter o lastyear. Although there is a all in the overall employment expectations one thing to note is thatrms which remained unchanged regarding employment expectations increased to 58%. Thisurther highlights the uncertainty aced by rms who are holding o hiring sta.

    Splitting the balance gure into its component parts reveals that the percentage o rmsreporting that they expected to increase sta ell rom 31% to 27%. The percentage o rmsexpecting to decrease sta increased marginally, rom 15% to 14% (see Figure Four).

    At the sectoral level, manuacturers employment expectations remained constant at +17%, whilethe gure or service sector rms ell our points to +11%.

    0

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    Q3 12Q1 12Q3 11Q1 11Q3 10Q1 10Q3 09Q1 09Q3 08Q1 08Q3 07

    ----Recession---- ----Recession----

    Q42012

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    8

    FOCUS4ON4BUSINESS4CONFIDENCE4

    Exporters condence that their turnover and protability will improve over the next twelve monthsrose markedly in Q4 2012. They are now much more condent than in the 2008-09 recession; butbalances are relatively weak by historical standards, particularly or services.

    They are many explanations or the improvement in condence. The encouraging economicnews ater last summer and the continuing good news around employment would eed intobusiness sentiment.

    Overall 59% o exporters eel that their turnover will increase throughout 2013; this represents a riseo ve percentage points rom the last time they were surveyed. As Figure Five shows when askedabout uture protability the gure was 50%; up our percentage points.

    When broken down into its component parts it shows that exporters in the manuacturing sectorare more condent than exporters in the service sector. 62% o manuacturers eel their turnover willimprove and 56% eel they will see an improvement in their protability. For service rms the gurewas 57% or turnover and 40% or protability.

    44 4Signicant4increase4in4number4of4rms4who4expect4turnover4and4protability4to4improve

    10

    20

    30

    40

    50

    60

    Q3 12Q1 12Q3 11Q1 11Q3 10Q1 10Q3 09Q1 09Q3 08Q1 08Q3 07

    ----Recession--------Recession----

    Q42012

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    44 4Fall4in4percentage4of4large4rms4reporting4raw4material4costs4are4adding4price4pressure4

    44 4However,4raw4material4costs4ease4for4medium4and4small4size4rms4

    When all respondents to the survey were counted together, the percentage o rms reporting rawmaterial costs are adding pressure to raise prices increased marginally rom 40% in Q3 2012, to 41% inQ4 2012. Despite the increase it is still a very low gure by historical standards.

    When this is broken down into the our rm size categories, those respondents with over 250employees saw an increase rom 39% to 43%, between 50 and 249 employees saw a all rom 45% to44%, small rms (10 to 49 employees) recorded a drop rom 47% to 42% and micro rms (zero to nineemployees) saw a rise rom 29% to 31%.

    This displays a continuing easing o infationary pressures, which have been a prominent eature o thediculties acing UK businesses over recent years. When broken down by sector it clearly shows howmanuacturing rms are more acutely aected by raw materials prices. Figure Six shows the averageresults on this question across rm size and split by sector.

    None o the rm size categories in the service sector have a result above 40%. Whereas all o themanuacturing rm size categories have average results above 55%. The highest gure in the servicesector was small rms, who recorded a gure o 31%.

    FIRM4SIZE4BREAKDOWN4

    0

    10

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    Manufacturing Services

    250+50-24910-490-9

    Firm size by number of employees

    Q42012

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    Melbourne

    QueenslandWestern Australia

    Northern Territory

    South Australia

    New South Wales

    Victoria

    Tasmania

    Australian CapitalTerritory

    DHL GatewayWeipa

    Normanton

    Katherine

    Wyndham

    DerbyBroome

    Dampier

    Carnarvon

    Freman -

    Bunbury

    Albany

    Esperance

    Kalgoor -

    Yulara

    Coober Pedy

    Port Augusta

    CanberraAlbur

    Port Lincoin

    MountBallarat Ben-

    Devonport

    LauncestonHobart

    Broken Hill

    Wagga Wagga

    Bourk

    ToomwoombaGold Coast

    Tamworth

    Newcastle

    Alice Springs

    Uluru (Ayers

    Tennant Creek

    Mount IsaTownville

    Rockhampton

    Sydney

    Brisbane

    Adelaide

    Cairns

    Perth

    Darwi

    CitiesDHL Service Centres

    Australias position as the 6th largest country inthe world, a per capita GDP comparable with

    European economies such as the UK and Germany,and a trade policy supporting liberalisation andincreased economic activity, all make Australia anattractive destination for British businesses.

    Key economic reforms implemented since the1980s have transformed Australia into an open,internationally competitive, trade orientedeconomy. Australias proximity to Asia Pacific andthe demand for mineral exports like iron ore, coaland copper from countries such as China, hashelped its continuous growth and resilience duringrecent global financial and economic downturns.The economic growth has recently slowed, but still

    achieved 3.1% year on year, and the Q4 2012interest rate reduction to 3%, intended tocounteract a slowdown in the mining sector and

    assist other sectors in keeping the economygrowing, mean opportunities for British businessesare significant.

    The shared language, culture and history makeAustralia an easier country for companies lookingto start out in international trade, and its proximityto Asia Pacific means Australia provides a gatewayfor British businesses looking for further expansion.

    Sources: DHL, UKTI, Foreign & Commonwealth Office, BBC

    COUNTRY OVERVIEW

    Australia: Country Profile

    Currency: Australian Dollar (AUD)

    GDP: US$1.463 trillion

    Area: 7,741,220 sq km

    Population: 22.1 million

    Source: CIA World Factbook

    Capital city: Canberra

    Ethnic groups: White 92%, Asian 7%, Aboriginal

    and other 1%

    Languages: English 78.5%, Chinese 2.5%, Italian

    1.6%, Greek 1.3%, Arabic 1.2%,

    Vietnamese 1%, other 8.2%,

    unspecified 5.7%

    DHL4AUSTRALIA4FACT4SHEET Q42012

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    (In working days,

    from collection to

    delivery at final

    destination)

    Transit Times

    UK to Australia - Example Transit Times

    Major centres (Including: Adelaide, Brisbane, Darwin, Melbourne, Perth & Sydney)

    Document: 3 days Dutiable Shipment: 4 days

    Albany, Western Australia: Document: 5 days Dutiable Shipment: 6 days

    Derby, Western Australia: Document: 5 days Dutiable Shipment: 6 days

    Alice Springs, Northern Territory: Document: 5 days Dutiable Shipment: 6 days

    Katherine, Northern Territory: Document: 8 days Dutiable Shipment: 9 days

    Port Augusta, South Australia: Document: 5 days Dutiable Shipment: 6 days

    Mount Gambia, South Australia: Document: 5 days Dutiable Shipment: 6 days

    Normanton, Queensland: Document: 7 days Dutiable Shipment: 8 daysRockhampton, Queensland: Document: 5 days Dutiable Shipment: 6 days

    Coffs Harbour, New South Wales: Document: 5 days Dutiable Shipment: 6 days

    Wagga Wagga, New South Wales: Document: 5 days Dutiable Shipment: 6 days

    Canberra, Australian Capital Territory: Document: 5 days Dutiable Shipment: 6 days

    Bendigo, Victoria: Document: 5 days Dutiable Shipment: 6 days

    Devonport, Tasmania: Document: 6 days Dutiable Shipment: 7 days

    TRADE INFORMATION

    DUTY FREE ALLOWANCE 1,000 Australian Dollars (AUD)

    US$242.2 billion

    Import commodities: machinery and transport

    equipment, computers and office machines,

    telecommunication equipment and parts, crude oil

    and petroleum products

    Top Import Origins: China, US, Hong Kong,

    Germany, UK

    IMPORTS INTO AUSTRALIA

    US$271.1 billion

    Export commodities: coal, iron ore, gold, meat,

    wool, alumina, wheat, machinery and transportequipment

    Top Export Destinations: New Zealand, US, China,

    UK, Hong Kong, Singapore

    EXPORTS FROM AUSTRALIA

    Source: DHL, CIA World Factbook

    11

    DHL4AUSTRALIA4FACT4SHEET Q42012

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    Prohibited & Restricted Items

    Australian Customs prohibit or restrict the import of the following items into Australia. Logistics providers

    will also have a list of items that are prohibited or restricted for transport to any location, for example dan-

    gerous goods.

    Commercial invoices must include the receiver and shipper details, quantity of goods and a full description

    of the goods (not just commodity codes), for example 100% Cotton T-Shirt. Brand names in place of adescription are not accepted.

    To send Pharmaceutical products to Australia, approval is required from the Australian Department ofHealth. The receiver must also hold an import licence.

    All alcohol and tobacco is subject to high duty and taxes.

    All plant and animal material is subject to quarantine inspection; this includes items such as seeds,stone/mineral samples for analysis and leather goods.

    ESSENTIAL CUSTOMS INFORMATION

    Anabolic or androgenic substances

    Antibiotics

    ANZAC

    Asbestos

    Australian flag and coats of arms

    Cat and dog fur products

    Ceramic ware - glazed

    Cetaceans (whales, dolphins and porpoises)

    Chemical weapons

    Chewing tobacco and oral snuff

    Cigarette lighters

    Cosmetics - toxic materials

    Credit cards - counterfeit

    Crowd control equipment

    Cultural and heritage goods - general

    Cultural and heritage goods from Papua New Guinea

    Diamonds - from Cote d'Ivoire

    Diamonds - Kimberley Process

    Dog collars - protrusion

    Dogs - dangerous breeds

    Drugs and narcotics

    Embargoed Countries (UN Sanctions)

    Embryo clones - viable materials

    Endangered animal and plant species - CITES

    Erasers - novelty

    Explosives, plastic

    Firearms and ammunition

    Fish and toothfish

    Fly swatters/mosquito bats - electronic

    Growth hormones and substances of humanor animal origin

    Hazardous waste

    Hydroflurocarbons (HFCs)

    Incandescent lamps

    Kava

    Knives and daggers

    Laser pointers

    Money boxes, novelty - toxic materials

    Ozone depleting substances/Synthetic GreenHouse Gases

    Pencils and paintbrushes - toxic materials

    Pesticides

    Polychlorinated Biphenyls, Terphenylsand Polyphenyls

    Pornography and other objectionable material

    Radioactive substances

    Suicide devices

    Tablet presses

    Therapeutic drugs and substances

    Tobacco - unmanufactured leaf

    Toys - toxic materials

    Trade Practices Act goods

    Woolpacks

    Weapons

    Source: Australian Customs and Border Protection Service

    DHL4AUSTRALIA4FACT4SHEET Q42012

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    Contact Customer Services on 0844 248 0844

    Go online: http://www.dhl.co.uk/en/express/shipping/customs_support.html

    The UK Trade Tariff can be used to confirm the commodity codes, termed Harmonised System (HS)

    codes, referred to throughout this document.

    The information is available at: https://www.gov.uk/trade-tariff

    For information on how to confirm if your goods require an Export License, and how to obtain any

    relevant licenses, please go to:

    https://www.gov.uk/export-and-import-licences-for-controlled-goods-and-trading-with-certain-countries

    For further information

    If you need support with your exportdocumentation or advice on trade to Australia,contact your local Chambers office.

    DHL Customer Services is also available on0844 248 0844.

    13

    Q42012DHL4AUSTRALIA4FACT4SHEET4

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    BRITISH CHAMBERS OF COMMERCE

    65 PETTY FRANCE

    LONDON SW1H 9EU

    UNITED KINGDOM

    T +44 (0)20 7654 5800

    F +44 (0)20 7654 5819

    [email protected]

    WWW.BRITISHCHAMBERS.ORG.UK

    DHL INTERNATIONAL (UK) LTD

    178-188 GREAT SOUTH WEST ROAD

    HOUNSLOW

    MIDDLESE TW4 6JS

    UNITED KINGDOM

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