Devon & Cornwall ConstabularyPolice Authority

Performance Summary

December 2009

Chief Constable Stephen Otter

Force Performance Targets

April 2009 - October 2009

Public Confidence - BCS

49.2% of respondents to the British Crime Survey (12 months to June 2009) answered ‘strongly agree’ or ‘tend to agree’ when asked ‘The police and local council are dealing with the ASB and crime issues that matter in this area’.

National Position: 16/43 MSG Position: 2/8

Public Confidence - BCS

“The police and local council are dealing with the ASB and crime issues that matter in this area”

49.2% of respondents to the British Crime Survey (12 months to June 2009) answered ‘strongly agree’ or ‘tend to agree’ when asked ‘The police and local council are dealing with the ASB and crime issues that matter in this area’.

National Position: 16/43 MSG Position: 2/8

Public Confidence - BCS

Supplementary Questions

Public Confidence - Public Survey

“The police and local council are dealing with the ASB and crime that matter in this area”

12 Months to October 2009:77.4%

78.4%

80.6%

75.3%

Force:

CIOS BCU:

Plymouth BCU:

Devon BCU:

One-year Milestone Target: To exceed 84% of respondents to the public survey who agree that ‘The police and local council are dealing with anti-social behaviour and crime that matter in this area’

Forecast based on last 6 data points

The Devon & Cornwall Police Confidence ModelMost people don’t come into direct contact with the police, but they form opinions about us when they witness our work, hear about us by word of mouth and see us in the media

Perceptions of ASB and crime, community engagement, treatment and communication all feed into confidence.

User SatisfactionWhole Experience

(Burglary, RTCs,Vehicle and Violent Crime)

One-year Milestone Target: To exceed an 86% level of victims who are satisfied with the overall service provided by the police

12 Months to October 2009: Force:

CIOS BCU:

Plymouth BCU:

Devon BCU:

84.9%

84.3%

85.8%

84.4%

Three-year Target: To deliver our services in line with the content and spirit of the policing pledge

Forecast based on last 6 data points

User Satisfaction Ease of Contact

(Burglary, RTCs,Vehicle and Violent Crime)

One-year Milestone Target: To exceed a 94% level of victims who are satisfied with the ease of contacting someone who could assist

Force:

CIOS BCU:

Plymouth BCU:

Devon BCU:

95.9%

95.3%

96.3%

95.8%

Three-year Target: To deliver our services in line with the content and spirit of the policing pledge

12 Months to October 2009:

Forecast based on last 6 data points

User Satisfaction Whole Experience

(Anti-Social Behaviour Incidents)

One-year Milestone Target: To exceed an 80% level of victims of ASB incidents who are satisfied with the overall service provided by the police

Force:

CIOS BCU:

Plymouth BCU:

Devon BCU:

79.7%

78.5%

81.2%

79.6%

12 Months to October 2009:

Three-year Target: To deliver our services in line with the content and spirit of the policing pledge

Forecast based on last 6 data points

User Satisfaction Whole Experience

(Racist Incidents)

One-year Milestone Target: To exceed an 86% level of victims of racist incidents who are satisfied with the overall service provided by the police

Force:

CIOS BCU:

Plymouth BCU:

Devon BCU:

80.6%

84.2%

74.8%

83.6%

Three-year Target: To deliver our services in line with the content and spirit of the policing pledge

12 Months to October 2009:

Forecast based on last 6 data points

Positive Outcomes

To deliver a positive outcome in at least 33% of all offences with an expectation that of this 30% of all crimes will be brought to justice

=

Positive OutcomesRestorative JusticeOffences Brought To Justice

+

Offences Brought to Justice - Conviction, Caution, Taken into Consideration, Penalty Notice for Disorder, Final

Warning

• Lead Indicator - Sanction Detection: 30.1% (Increasing)

2010/11 Target: To be a leading Force in delivering positive outcomes for victims of crime

One-year Target: To deliver a positive outcome in at least 33% of all offences with an expectation that of this 30% of all crimes will be brought to justice

Restorative Justice - Youth and Adult: 1468

disposals April to October 2009

Target: 30% Target: 3% Target: 33%

Apr-Oct: 33.3% Apr-Oct: 2.6% Apr-Oct: 35.9%

Serious Acquisitive Crime

Rolling 12 Month Performance

One-year Target: To achieve a reduction of at least 2% in Serious Acquisitive Crime

April to October 2009:-16.4%

-4.7%

-31.4%

-13.7%

Force:

Robbery:

Domestic Burglary:

Theft of Vehicle/TWOC:

Theft from Vehicle:

-16.3%

-22.4%

-22.5%

-11.0%

Three-year target: To be one of the 10 Forces nationally with the lowest levels of Serious Acquisitive Crime (Currently 5th)

Force:

Cornwall & the Isles of Scilly BCU:

Plymouth BCU:

Devon BCU:

Forecast based on last 6 data points

Serious Violent Crime

Rolling 12 Month Performance

One-year Target: To achieve a reduction of at least 15% in Serious Violent Crime

Three-year target: To be one of the 10 Forces nationally with the lowest levels of Serious Violent Crime

April to October 2009:

+59.9%

+110.2%

+54.0%

+36.2%

Force:

Cornwall & the Isles of Scilly BCU:

Plymouth BCU:

Devon BCU:

Forecast based on last 6 data points

Violence With Injury

Rolling 12 Month Performance

April to October 2009: -5.0%

-5.5%

-1.8%

-6.4%

Violence With Injury

-9.6%

-12.6%

-6.8%

-9.2%

Assault - Less Serious Injury

Force:

Cornwall & the Isles of Scilly BCU:

Plymouth BCU:

Devon BCU:

April to October 2009:

Force:

Cornwall & the Isles of Scilly BCU:

Plymouth BCU:

Devon BCU:

Forecasts based on last 6 data points

Road Traffic CasualtiesNumber of people killed or seriously injured in RTCs

April - October

Current YTD Force Performance (Apr 09 - Oct 09) = 2.1 people killed or seriously injured/100m Vehicle Km travelled compared to 2.5 during the same period a year earlier.