DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby...

65
DESIGNING FOR NEW ENTREPRENEURS

Transcript of DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby...

Page 1: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

DESIGNING FORNEW ENTREPRENEURS

Page 2: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Who are we?

Page 3: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Research so far

● Literature study● Cross-cultural collaborations● Trends

● Symposium: Wireless stories● Various apps

Page 4: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Overview● Work

● Conventional vs New Entrepreneurs

● Trends● Keywords● Design Opportunities

Page 5: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

CONVENTIONALSTYLE OF EMPLOYMENT

Page 6: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Conventional style of employment

New Entrepreneurs Approach

Page 7: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Conventional style of Employment

Page 8: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Conventional style of Employment

Page 9: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Companies are hubs

Conventional style of Employment

Page 10: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Companies are hubs

Conventional style of Employment

Page 11: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and
Page 12: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and
Page 13: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Conventional style of Employment

Page 14: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Conventional style of Employment

Page 15: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

NEW ENTREPRENEURSSTYLE OF EMPLOYMENT

Page 16: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

New Entrepreneurs approach

Page 17: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

New Entrepreneurs approach

Work for a company

Page 18: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

New Entrepreneurs approach

Have their own firmwith employees

Page 19: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

New Entrepreneurs approach

Page 20: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

New Entrepreneurs:High mobility

Page 21: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and
Page 22: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and
Page 23: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

What enables New Entrepreneurs to work?

Page 24: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

What enablesNew Entrepreneurs to work?● Mobile Workstation● Business hub● Social hub

Page 25: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

● Smart phone● Business hub● Social hub

What enablesNew Entrepreneurs to work?

Page 26: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Internet

Page 27: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and
Page 28: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

● Stay connected● Work anywhere, any time

Flexible Workspaces

Page 29: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Flexible Workspaces

● Temporary hubs

Page 30: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Shift in work approach

Companies are hubs New Entrepreneurs are hubs

Page 31: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Trend behind this Shift

Page 32: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Trend behind this Shift

● Lifetime employment: rare● Flexible workforce increases

Page 33: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

DESIGN CHALLENGESFOR NEW ENTREPRENEURS

Page 34: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Design Challenges for New entrepreneurs

● Insecurity● Collaboration● Trust

Page 35: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Challenge: Insecurity

● Continuation company possible● Large buffer

Page 36: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Challenge: Insecurity

● Continuation not possible● Small buffer

● New entrepreneurs often Freelancers

● Sickness

● Bankrupcy

Page 37: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Challenge: Insecurity

● How to get noticed?

● Freelancer:● You are your own brand!

Page 38: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Challenge: Collaborations

● How to aid in New Entrepreneurs in forming own collaborations?

Page 39: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Challenge: Trust

● Often only online contact● No meeting in real life

Page 40: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

RELATED TRENDS

Page 41: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Related Trends

● Mass Mingling● Generation G● Urban Nomads● Power of the Crowd● Ownerless

Page 42: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Mass Mingling

● Twitter100 million+ users, with 50 million tweets sent each day.

● Facebooknearing 500 million users.

● LinkedINover 65 million members

● Meetup6.1 million members (mass mingling engine)

● FourSquare / Gowallaover 1 million users (explore the city through quests)

Page 43: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Mingle locally

● Geo-location functionality upcoming in apps

● MeetUp● Foursquare / Gowalla● Geonium● Unsocial● Likeourselves

Page 44: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

MeetUp

Page 45: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

FourSquare / Gowalla

Page 46: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Geomium

● Finds nearby friends, events and deals

Page 47: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Unsocial

● Get in touch with business professionals and events nearby

Page 48: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Likeourselves

● Similar to MeetUp, but phone app

Page 49: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Power of the Crowd

● Group Buying● Groupon● Living Social● LetsBuyIt

● Pay with a Tweet● Crowd sourcing

● Wikipedia● Youtube● Kickstarter (funding platform)● 99Designs

Page 50: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Groupon

Page 51: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Generation G

● Generation Generosity● “78% of Indian, 77% of Chinese and 80% of Brazilian

consumers prefer brands that support good causes, compared to 62% of global consumers” (Trendwatching.com, 11-12-2010)

Page 52: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Urban nomads

● Flexible work spaces● Star Bucks● Mc Donalds● Nothing (design company)

Page 53: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Starbucks

Page 54: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

McDonalds

Page 55: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Nothing

Page 56: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Ownerless

● Accessibility instead of Ownership

● Spotify● BikeDispenser of Springtime● Rent the runway● Flexible work spaces

Page 57: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Rent the Runway

Page 58: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

DESIGN OPPORTUNITIES

Page 59: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Keywords New Entrepreneurs

● Trust → Collaboration● Connecting business people● Branding● Travelling● Hubs

Page 60: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

DESIGN OPPORTUNITIES

● Planner-based Local Recruitment● Power of the Crowd● Flexible Work Spaces

Page 61: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Planner-based Local Recruitment● Meeting place over

meeting time● Paradigm shift:

calendars

● Extends functionality of Unsocial

● Contains info: place /events (Geomium)

Page 62: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Planner-based Local Recruitment● Current apps search: only nearby● App linked to planner: connects places.● Estimated time arrival in area included in search● Contains local job offers as well

Page 63: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Power of the Crowd

● Group-buying platform for entrepreneurs● Save money

Page 64: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Flexible workspaces

● Citizen M approach● Pre-fab environments

Page 65: DESIGNING FOR NEW ENTREPRENEURSrealities.id.tue.nl/wp-content/uploads/2011/03/... · Finds nearby friends, events and deals. Unsocial Get in touch with business professionals and

Next steps team?

● Meet informally● Discuss Design

Directions● Provide resources● Go through

research phase● Brainstorm