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Design for Enterprise Delight - Atlassian Summit 2014
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Transcript of Design for Enterprise Delight - Atlassian Summit 2014
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BENJAMIN HUMPHREY • DESIGNER • ATLASSIAN • @HUMPHREYBC
Design for Enterprise Delight
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Enterprise tools are rubbish
Redefining enterprise software
Enterprise design challenges
Busting common myths
Redefining enterprise software
What is enterprise software?
Purposed-designed computer software used in the furtherance of the needs and objectives of the organization... as opposed to the
individual.W I K I P E D I A
”
“
Enterprise software is a scalable tool used by ordinary people to get their primary job done.T H I S G U Y
”
“
The consumerization of I.T.
The consumerization of enterprise software
But we still have a way to go…
Redefining enterprise software
Enterprise design challenges
Busting common myths
Enterprise design challenges
#1 Scaling the design
Assignee field typeahead
Salmon swimming upstreamSalmon swimming upstream
Salmon swimming upstream
Manage Boards
1,475Add-ons in the Marketplace
Extensibility for add-ons
#2 Accessibility
What seats are available?
What seats are available?
Contrast ratio 3:1 for AA compliance
New system notifications
#3 Long shelf life
6%7%
Windows XP24.8% Windows 7
51.2%
Windows 7Windows XPWindows 8.1Windows 8Mac OS X 10.9Windows VistaLinuxOther
Desktop OS market share July 2014
Redefining enterprise software
Enterprise design challenges
Busting common myths
Busting common myths
I am a nice guy, but I am a grumpy designer.
Enterprise users don’t expect the software they use at work to be designed well.
Myth #1
People are more productive with better designed software.
Fact #1
source: trust me
Enterprise software has to be complex and utilitarian.
Myth #2
Enterprise software can be human and easy to use.
Fact #2
HipChat empty state
ADG writing style
Illustrations
If I add more features I’ll sell more software.
Myth #3
Ease of use enhances experience more than features.
Fact #3
vs
vs
vs
In summary
Be human in your design
Design for scale
It’s not all about features
Thank you!
BENJAMIN HUMPHREY • DESIGNER • ATLASSIAN • @HUMPHREYBC
design.atlassian.com