Denver LIG

January 27, 2015

Welcome To The First Denver LIG Meeting

Denver LIG

Denver LIG

Welcome Board Member Introductions Objectives of the Denver LIG Survey A Thank You To Our Sponsor Robin Veit Meeting Closure

Agenda

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Denver LIG

Meet our USA Chapter Sponsors, Thank you!

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We have Sponsorship Opportunities available with a variety of plans to fit every budget!

Contact Stephanie Rogerson at sponsors@itsmfusa.org

Denver LIG

LIG President – Gary Case, Principal Consultant, Pink Elephant President Elect – Bill Topkis, Direct TV Events Chair - Laura Walker - StrataCom, Inc. Secretary - Andy Pfannestiel, Senior IT Consultant, Maryville Communication Chair - Deneen Stone, Application Support

Manager

Leadership Team

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Objectives of the Denver LIG

Denver LIG

Chapter Goal LIG Goal Member Benefit

Foster an engaging community dedicated to service management

Provide a platform for members to network and collaborate with others who share an interest in Service Management, including new and experienced practitioners, industry leaders, experts and vendors

Share and gain knowledge about Service Management best practices (and real-life implementation) and experiences with other Service Management professionals.

Improve member skills, abilities, and experience in service management

Providing a venue for members to share their experiences and learn from other members, and recognize them for their contributions to the Service Management profession.

Enjoy personal and professional development opportunities, recognition, and advancement.

Increase membership and improve retention of existing members

Facilitate programs that entice guests to become members and members to recruit colleagues.

Gain access to resources, knowledge and information to support the members’ work and/or organizational activities

Responsibly participate in the international service management community by providing leadership, knowledge sharing and best practices

Participate in the promotion and execution of the goals of the chapter as well as share best practices among the LIGs and SIGs and their leaders.

Expansion of the global body of knowledge, opportunity to network nationally as well as internationally.

Goals

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Denver LIG

Meet the objectives of our membership Facilitate at least 5 value added events per fiscal year

– April, July, September, December, February 2016 Create an environment for our members to network and learn Focus will be on learning and sharing of best practices and

lessons learned– Presentations, panels, etc.

Have fun

Denver LIG Objectives

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Survey

Denver LIG

What do you want to learn about What days of the week work best for you What time of the day works best for you Are you interested in

– Serving as a Denver LIG volunteer – Hosting a LIG meeting– Sponsoring a LIG meeting– Speaking at a future LIG meeting

Denver LIG Survey

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A Big Thank You To Pink Elephant Who Is Our Meeting Sponsor

Pink Elephant – Leading The Way In IT Management Best Practices

Best practice education

ITSM Consulting

World’s largest ITSM conference

®

ITIL® is a Registered Trade Mark of AXELOS Limited

Overview and lessons learned from purchasing and implementing an IT Service Management tool

Robin VeitSenior IT ManagerStarz Entertainment, LLC

Please complete the Denver LIG Event Evaluation Form

Or

Complete it Online

https://itsmfusa.site-ym.com/?ligsig_eventfeedback

Thank You Robin