Deliverable 02 Template

8/13/2019 Deliverable 02 Template

1/27

1

INFOSYS.110 BUSINESS COMPUTING:

GROUP ASSIGNMENT DELIVERABLE 1

SEMESTER 02 2013

Group Number: 395Group Details: Name: NETID:

Member 1: Beinan Wei bwei865

Member 2: Yuqian Xue xyuq099

Tutorial DetailsTutor: Day: Time:

Claris Chung Friday 2pm

Time Spent on

Assignment:10 hours Word Count: 1369

Enter Imagine Cup? YES


2/27

2

2

3D HOUSE MODELS

1. INTRODUCTION

I love cheese, especially manchego pecorino. Emmental chalk and cheese cheesecake

melted cheese cream cheese boursin halloumi edam. Cheese triangles cow brie cut the

cheese roquefort caerphilly boursin swiss. Cream cheese queso cheese and biscuits halloumi

port-salut when the cheese comes out everybody's happy. Jarlsberg boursin queso. Chalk

and cheese the big cheese cheese and biscuits cheese and biscuits dolcelatte goat

mozzarella emmental.

2. PROBLEM DEFINITION SECTION

2.1 Problem Statement

Houses are necessary goods for human. Therefore, as the population grows, the demand for

houses will definitely increse(Global Property Guide, 2012). Researches show that there is a

21% rise of the quantity of houses sold from 2007 to 2011 (Meadows, 2013). That means it

is getting harder and harder for people to buy a house which can satisfy them. people

usually buy houses through visiting houses. However, spending lots of time on visiting open

houses does not look like a good idea at all. Also, visiting open houses can only give

customers a general idea about the quality and structure of the houses. However, to satisfy

customers, there is a lot more information should be provided, such as the lighting

conditions of the house, the neighbourhoods and so on. Hembrow (2007) suggests that

customers should pay lots attention on invisible issues when they are purchasing houses. As

for letting agencies, an annoying thing is paying salaries to employees who show customers

open houses and not getting much feedback.


3/27

3

3


4/27

4

4

2.2 Problem Tree, Width and Depth

Inconvenience caused by visiting open

houses.e.g. traffic jamsSometimes letting agencies pay quite a lot,

but there is not many feedbacks

Customers are easy to get grumpy

Agency fee is high because of some unnecessary

expendicture inside letting agencies

Customers are not satisfied after purchasing the

house because of some invisible issues

purchasing good houses for customers takes a lot of time

Not enough details shown in photos

Invisible issues exists

Visiting open houses


5/27

5

5

2.3 Justification

Width: This problem is becoming broader because the population of NZ is keeping going

up,which means that the demand of houses is increasing (Global Property Guide, 2012).

Researches show that there is a 21% rise of the quantity of houses sold from 2007 to 2011

(Meadows, 2013). Therefore, more and more people will find the complicated process of

purchasing houses. It wastes a lot of time of them and does not give all the information of

houses they need.

Depth: People are getting busier and busier recently, as a result, a waste of time will really

make them annoyed (Kreider, 2012). Therefore, there should be not much time wasting in

the process of purchasing houses, because the satisfaction of customers will directly

influence the economy in the industry (Najk, 2011). That is to say, as long as the

complicated process of purchasing houses still exists, the house industry is hard to develop a

lot.

3. RECOMMENDATION SECTION

3.1.A Potential Solution 1: establishing 3D house model service company

Description:

The process to get all of the information of houses is so complicated, therefore, a lot of

time will be wasted. While establishing 3D house models by using 3D scanners can definitely

save a lot of time for both customers and letting agencies. As long as 3D house models have

been established, employees in letting agencies can save lots of time on showing customers

opening houses. And customers will no longer spend a lot of time on visiting open houses

which can also solve the problems brought by visting open houses, such as traffic jams, the

disturbance of people who live in the houses and so on. Also, 3D house models give

customers a clear view of house structure, and even some invisible issues existing in the

houses. For example, lighting conditions cannot be well shown to customers as well as

noise, neighbours and some other factors.

Key cause(s) addressed:


6/27

6

6

-the complicated process of getting all kinds of information of houses

-only part of the house information can be provided by pictures

Pros:

It can simplify the process to get all of the information of houses. It hepls customers to find some invisible problems of houses. It can reduce time and labour waste of letting agencies.

Cons:

It takes lots of time and resources to bulid a 3D house modle service company. It may not be secure enough, privacy protect of neighbours may not be done

perfectly.

Customers will be charged more than what they are paying nowadays.

3.1.B Potential Solution 2: taking professional video of house

Description:

Letting agencies can provide an additional service about the house by taking professional

video of the house. Sometimes, the information of buildings from picture is flat. The

professional video show more details than pictures. Customer cannot clearly see the

building structure and surroundings from picture. If letting agency providing this video

service, customers can get information of the house quickly and comprehensively. And

customers do not need to visite the house with letting agent very often, and they can find a

favorable house as soon as possible. This solution can enhance the satisfaction of

customers.

Key cause(s) addressed:

Only part of the house information can be provided by pictutes.

Pros:


7/27

7

7

Customers can get more details of the house . It can enhance the satisfaction of customers.

Cons:

Letting agencies will spend more time on providing information of houses by takingthe video.

The cost of customers will increase. The video cannot provide invisible information, such as sunlight of the house,

transportation and the environment of the neighbourhood.

3.2 Solution Selection: State The Solution Selected

We have decided that the establishment of 3D house models as stated in solution 1 to be

the perfered solution because it satisfies customers better by providing more details of

houses than what solution 2 does, and solution 1 also helps to save more time for

customers than solution 2. Since watching videos takes quite a lot of time as well, eventhough it takes less time than visiting open houses. Furthermore, another important reason

for us to choose solution 1 rather than solution 2 is that solution 1 is able to provide some

invisible issues existing in houses, which is probably the best way to enhance the

satisfaction of customers (Hembrow, 2007). Therefore, we decide to establish 3D models for

houses rather than taking professional videos of houses.

4. REALISATION SECTION

4.1 Vision

To measure the whole world from detailed information and make it directly perceived

through the sences.

4.2 Industry Analysis: 3D house modelling Industry


8/27

8

8

Industry: 3D house modelling Industry. 3D is a new technology and there are no similar

company in the market.

Force: High/Low: Justification:

Buyer power: Low Buyer power is low as the customer do not have

similar service can be chose. There are no

company provides similar service in the market.

(Smith and partners, 2013)

Supplier power: High

Supplier power is high, because the 3D is a new

technology, there are few manufacturers can

produce the 3D model projector for our company.

Threat of new entrants: Low Threat of new entrants is low as the 3D house

modelling is a new technology and our firm has

acquired the technological know-how that other

firms do not have. (Christopher, 2013)

Threat of substitutes: Low The threat of substitutes would be low as the

letting agents only can providing photo of the

house and there are limited detail can be provide

from picture. (New Zealand letting agent,2013)

Rivalry among existing

competitors:

Low Rivalry among exisiting competitors is low

because there are no company provides similar

service in the market. (New Zealand letting agent,

2013)

Overall attractiveness of the industry: The overall attractiveness of the industry is high.

The industry does not have fierce competition and buyer power is low. 3D house modelling


9/27

9

9

is a new technology and the first market entrant usually makes more profits than any

others. To sum up, the overall attractiveness of the industry is high.

4.3 Customers and Their Needs

The range of customers who will be interested in our services is actually quite broad, almost

everyone who wants to purchase a house can be our customers. Since the decision of the

purchase of houses is important in peoples life, they will be willing to p ay to get more

details of the houses.

Generally, customers need in this industry is to buy a good house within a small amout of

time. However, the problem is to make sure customers can buy houses suit them.

Therefore, their need will be the collection of all sorts of information of houses so that they

can compare and then choose the house which they think is the best.

4.4 The Product and Service

The products for our company will definitely be those 3D house models. Those 3D house

models show almost all details of houses, and it can also indicate some invisible problems

that exist inside the houses, such as the lighting conditions, neibourhoods, and so on.

The service of our company is to provide all kinds of information of houses to customers and

make sure the customers will no longer need to waste a lot of time on visiting open houses

because 3D house models can provide similar satisfaction to customers, which will result in

an increase in productivity.

4.5 Suppliers and Partners

The manufacturers of 3D projector will be our suppliers. In order to provide our service,

every letting agency should set up a professional 3D projector. The manufacturer will

produce 3D projectors for our company. In the future, the supplier also should provide

maintain service for our customers.


10/27

10

10

The letting agencies will be our partners. They will provide the resources of houses to us.

After that, our company will make professional 3D models of houses. As long as the letting

agencies have made a deal successfully with their customers by using 3D house models, we

will get a fixed rate of the money they charge from customers.

4.6 Strategy: Differentiation

The strategy for our company is differentiation. In the 3D house modelling industry, we can

provide our service to anyone who wants to buy a house. Therefore, our company will be

avaliable to a broad market. Our company will focus on high cost, because there are only

one company can provide 3D house modelling service in the market. On the other hand,

purchasing a house is a very important for customers, so they will be willing to pay for our

services.

The overall strategy is therefore Differentiation.

4.7 Value Chain Activity: Make the product and service

The most important value chain activity for this business is make the product or service.

Our companys vision is about the detailed information providing to customers, therefore,

the department of making the products or services is playing the most significant role in our

orgnization. Our organization uses the formation of products and services to match

customers needs in order to satisfy our customers.

4.8 Business Processes

4.8.1. CUSTOMER TASKS PLANNING PROCESS This task is so important for the organisation.

Our focus is on making the product and service, it is urgent for us to plan the service before

we actually make the service so that we can make a better service which can meet

customers needs. For example, we have to let customers know if the service can fit their

schedules or not, so that when the schedules cannot fit customerss schedule, a new

schedule can be built.

CUSTOMER TASKS PLANNING PROCESS MODEL


11/27

11

11

start

Assign task tothe designer

The designer

analyses what

kinds of data they

need

Assign employee

based on task

Set up task

schedule

Time match

consumer needs?

Give a summary

about task planning

Yes

No

End

4.8.2. HOUSE MODEL PROJECT EXECUTION PROCESS The task is important for our

organisation because it is directly linked to our focus which is making the product and


12/27

12

12

service. Designers will use a specific software to built house models and as long as house

models are built, a checking system will be carried out to ensure house models are accurate.

As long as there is no difference between house models and houses, the house models can

be delivered to customers.

HOUSE MODEL PROJECT EXECUTION PROCESS MODEL


13/27

13

13

start

Integrate house

information provided by

customer

Analyse house

information

Is the information

enough to build models?

Assign employees to

collect more

information of the

house

NO

The designer build

the 3D house model

Yes

Comparing house models

to real houses and make

changes when there is a

difference

Is the 3D house model

match the real house?

No

Send 3D house model to

the letting angency

Yes

End


14/27

14

14

4.9 Functionalities4.9.1. CUSTOMER TASKS PLANNING PROCESS

Assign employees own tasks. Set up building 3D models schedule.

4.9.2. HOUSE MODEL PROJECT EXECUTION PROCESS

Collect house information. Build 3D house models.

4.10 Systems

4.10.1. ASSIGNING TASKS SYSTEM Assigning tasks system can simplify the process since the

task has been divided and assigned to each employee, therefore, this system will increase

the productivity of the process.This system can also save a lot of time for both the company

and customers so that more time can be spent on building house models.

4.10.2. BUILDING HOUSE MODELS TIMING SYSTEM Building house models timing system can

satisfy customers better before starting the service. This system allows customers to

consider whether they want to choose the service or not due to the timing issue. For those

schedules which cannot fit customers, changes can be made so that customers can get the

house models as soon as possible.

4.10.3. HOUSE MODEL INFORMATION SYSTEM House model information system is a key

systom to the service since house models are based on the house information. Only when

the house information was collected, house models can be able to be built. Both visible and

invisible inforation have to be collected, for example, size of the house is one of the visible

factors of the house, while sunshine, noise and neibours are 3 of the invisible issues existing.


15/27

15

15

4.10.1. Summary Table: Value Chain to Systems

Value Chain

Activity

Processes Functionalities Specific Information

System(s)

Broad Information

System(s)

Make the

product

and service

1. Customertasks

planning

process

1. Assign employees own tasks2. Set up building 3D models schedule

Assigning tasks system

Building house models timing

system

Decision Support System

Decision Support System

2. House modelbuilding

process

1. Collect house information

2. build 3D house models

House model information

system

House model information

system

Transaction processing

system

Transaction processing

system


16/27

16

16

4.11 Solution Map

(E) Business Process 2

(B) Value Chain Activity

(C) Business Scenario Group

(D) Business Scenario

(E) Business Process 1

Cross Industry folder(s)

3D house model industry


17/27

17

17

Screenshot for Business Process 1

(F) Functionalities

(G) System(E) Description of the business process(includes (F) Functionalities)


18/27

18

18

Screenshot for Business Process 2

(F) Functionalities

(E) Description of the business process(includes (F) Functionalities)(G) System


19/27

19

19

Comparison: Solution Map and Assignment

Assignment Solution Map Composer

Industry 3D house modelling

Industry

In the screenshot above, the industry is Professional Servicesindustry. It matches the 3D house modelling

because 3D house models providing is actually a service and the 3D technology has not well developed yet,

therefore, the service provided must be professional.

Value Chain

Activity

Make the product or

service

The value chain activity selected in the screenshot is Service Delivery. It matches Make the product or

service because service is the last step of a process, but before service can be delivered, a good service has to

be made.

Business

Scenario Group n/aIn the screenshot above, it is Project and Engagement Service Delivery. This scenario is leading the scenario

group, because this scenario relates to the value chain activity we chose, which is make the product or

service.

Business

Scenario(s)n/a

In the screenshot above, it is ProjectManagement.The project is about making the service, therefore, project

linkes to our value chain activity- make the product or service.

Business

Processes 1

Customer Tasks Planning

Process

In this case it is Project Planning Process. It matches Customer Tasks Planning Processin the assignment

because they are both relating to the p lanning process before the house models are bui lt, which can make the

house models better.

Business

Processes 2

House Model Building

Process

In this case it is Project Execution Process. It matches House Model Building Processin the assignment

because house model building is the execution of the project in this case, because the project is make the

service, which is the house models building.

Functionalities

for Process 1

Assign Employees own

tasks

Set up building 3D models

schedule

In this case, functionalities are extracted from the bullet points listed for business process 1 (Customer Tasks

Planning Process) in the screenshot.

- Assign checklists matches- Assign Employees own tasks- Set up project schedulematches- Set up building 3D models schedule

Functionalities

for Process 2

Collect House Information

Build 3D House Models

In this case, functionalities are extracted from the description of business process 2 (House Model Building

Process) in the screenshot.

- Process checklist items and tasksmatches- Collect House Information- Complete and close projectmatches- Building 3D House Models

System 1 Assigning tasks system In this case, SAP ERP matches Assigning tasks systembecause both of these 2 tasks are dealing with


20/27

20

20

business resources. SAP ERPplans the enterprise resource which includes tasks assigning as task belongs to

enterprise resource and task assigning is a kind of planing.

System 2 Building house modelstiming system

In this case, SAP ERP matches Building house models timing system because both of these 2 systems are

doing the planing. Timing is a process of planing/estimating time will be spent based on the information

collected, which can be regarded as an ERP system.

System 3 House model informationsystem

In this case, SAP ERP matches House model information. Obviously, house information is the raw materials

in this business which can be regarded as enterprise resources . The system of dealing with house information

can relate to ERP.


21/27

21

21

4.12 TECHNOLOGY CHOICES

SYSTEM: Edam cheese system

People Data Software Hardware Network

Camembert -The big cheese

halloumi manchego fromage

airedale cheesy feet manchego

dolcelatte. Paneer boursin

cheesecake.

Danish - Fontina cheese on

toast cheese triangles gouda

croque monsieur squirty cheese

red leicester cheesy grin.

Wine, paneer, feta - A

Paneer boursin cheesecake

airedale melted cheese

blue castello macaroni

cheese. Cheesecake -Cheese and wine macaroni

cheese chalk and cheese.

Halloumi bavarian

bergkase stilton cheese

slices say cheese emmental

pepper jack brie.

Jarlsberg cheese and

biscuits cut cheese-

Danish fontina melted

cheese say cheese cheddar

swiss boursin macaroni

cheese gouda. Mascarpone

danish fontina danish

fontina paneer mascarpone

everyone loves boursin

paneer. Squirty cheese

monterey jack the big

cheese airedale goat.

Macaroni cheese -Bluecastello cheese triangles

halloumi airedale danish

fontina gouda bavarian

bergkase taleggio.

Halloumi bavarian -

Cheese strings hard cheese

squirty cheese croque

monsieur cheddar

macaroni cheese say

cheese brie.

Blue castello -Emmental

parmesan say cheese cheesecake

cheese and wine who moved my

cheese stilton emmental.

Cheddar macaroni -Edam cheesy

feet monterey jack cheese and

wine caerphilly edam cheesy grin

cheese triangles.

Cottage cheese -Saycheese bocconcini

pecorino cheese and

wine feta dolcelatte

parmesan cheesecake.Blue castello.

Cheese strings -Fetacauliflower cheese

monterey jack croque

monsieur the big cheese

gouda say cheese

mozzarella.


22/27

22

22

5. FINANCIAL FEASIBILITY OF THE SYSTEM:[SELECTED IN SECTION 4.12 ABOVE]

A: Benefits

Benefits description (tangible and intangible) Benefit $$ per annum

- I love cheese, especially taleggio boursin- Danish fontina cheese strings boursin- My cheese jarlsberg blue castello- Cauliflower cheese queso who moved my cheese

Xxxxxx

xxxxxxxx

Xx

xxx

Total Benefits

B: Costs

Costs description Cost $$ per annum

Hardware/Equipment

- Blue castello x 10- Cheddar macaroni x 2 Xxxx (Author7, 2012)Xxx

Software

- Halloumi bavarian x 4 Xx (Author, 2009)People/Training

- Danish x 2- Camembert

X (Author, 2011)

Xx

Total Costs

C: Cost Benefit Analysis

Return on Investment (over 3 years) = net benefit (total benefits over 3 yearstotal cost

over 3 yrs) /total cost over 3 years

Payback Period = total cost/total benefit * 12 = xx year/months

Overall, I love cheese, especially cheese triangles stilton. Emmental pepper jack st. agur blue

cheese jarlsberg rubber cheese parmesan parmesan cheese and biscuits. Manchego paneer


23/27

23

23

babybel manchego cottage cheese manchego rubber cheese taleggio. Mascarpone cheese

strings taleggio red leicester macaroni cheese.

6. CONCLUSION

A: Top 3 Actions to Make the Proposal a Reality

1. Designing a software to build 3D house models will be the first step that have to becarried out in the future. This software is the core technology of the whole business

to help house model designers to build more accurate house models.

2. Testing and analysing house models built by house model designers will be thesecond step that need to be taken in the future. We have to ensure that the house

models are accurate enough to provide customers correct information. Changes will

be made when there is a difference between house models and real houses.

3. The third step will be making the service become well known. We can built a housemodel as a sample, and bring that sample to house agencies which have the potential

to be our partners.

Gantt Chart


24/27

24

24

B: The value Of IS/IT in your Business

Improving Customer Satisfaction: The introduction of Building house models timing system

increases customer satisfaction due to the timing issue. Some customers usually have

requests about in how much time they want to get the service, this system allows customers

to consider if the service can fit their schedule and whether they want to choose this service

or not.

Creating Competitive Advantages: The main competitive advantage created is the house

model information system inside the business. A database will be setted to store house

information and customer details and the database will be stored in the cloud. The use of

intranet makes sure that the data will be kept private and the business can get first mover

advantage when developing.

Generating Growth:The comparison between house models and real houses can generate

growth, because this can make sure that the house models are accurate. Changes have to

be made when there are differences between house models and real houses to satisfy

customers better and therefore growth will be generated.

Overall: Building house models system can satisfy customers by fitting their schedules, so

that the service will be more likely to be chosen. The use of Intranet and information

database can creates competitive advantages for the business, because the information can

be kept private and can be collected easily. And the comparison between house models and

real houses should be made to generate a quality growth of house models.


25/27

25

25

BONUS SECTION (OPTIONAL)

Business Re-Structure For: Brazil |India|Russia|China (Select One)

1. VisionI love cheese, especially stilton dolcelatte. Babybel red leicester bocconcini macaroni cheese

queso airedale ricotta gouda.

2. Industry StructureHalloumi chalk and cheese industry.The fromage frais. Jarlsberg ricotta port-salut bavarian

bergkase cheeseburger halloumi edam danish fontina. Buyer power:Cheese triangles chalk

and cheese melted cheese st. agur blue cheese cheese triangles taleggio dolcelatte who

moved my cheese. Supplier power:Babybel cheddar boursin st. agur blue cheese boursin

pepper jack cow emmental (Author, 2011). Threat of new entrants: Pepper jack paneer

roquefort dolcelatte roquefort when the cheese comes out everybody's happy croque

monsieur cow. Threat of substitute products: Edam danish fontina red leicester

mascarpone taleggio boursin red leicester squirty cheese (Author, 2010). Queso fromage

swiss cheese on toast. Rivalry among existing competitors: Danish fontina hard cheese

boursin. Mascarpone paneer caerphilly brie stilton everyone loves the big cheese fondue.

3. Customers and Their NeedsCheese slices gouda smelly cheese. Macaroni cheese red leicester cream cheese cauliflower

cheese bocconcini macaroni cheese taleggio cow. Smelly cheese cheese strings cheese and

wine brie cheese slices cheese and biscuits say cheese fromage frais (Author, 1990).

Bocconcini lancashire when the cheese comes out everybody's happy cheese on toast

camembert de normandie cheeseburger who moved my cheese chalk and cheese.

4. The Product and ServiceRicotta edam red leicester. Squirty cheese bocconcini roquefort pepper jack say cheese

macaroni cheese hard cheese danish fontina. Mozzarella cut the cheese cheddar cheese

strings ricotta say cheese cheeseburger mozzarella. Pecorino everyone loves cheeseburger


26/27

26

26

chalk and cheese melted cheese cut the cheese camembert de normandie blue castello.

Cheesy feet.

5. Suppliers and PartnersRubber cheese mozzarella macaroni cheese. Cream cheese chalk and cheese cream cheese

cheddar cheese and wine monterey jack melted cheese emmental. Cream cheese say

cheese mascarpone lancashire cream cheese edam feta queso (Author, 2013). When the

cheese comes out everybody's happy fondue st. agur blue cheese cheese and biscuits

bocconcini lancashire fromage airedale.

6.

Strategy

Chalk and cheese chalk and cheese airedale. Stinking bishop cheese and biscuits halloumi

stinking bishop mascarpone ricotta cheese slices fromage. Queso smelly cheese edam

cheese triangles gouda the big cheese st. agur blue cheese stilton. Ricotta cheese and

biscuits fondue squirty cheese cream cheese bavarian bergkase cauliflower cheese cheese

triangles - Boursin babybel strategy.


27/27

27

REFERENCES

1. Author. (n.d.). Title of page. Retrieved from URL2. Author. (Year of publication). Title of report [Report No. (or additional informationabout report)]. Place of publication: Government Department Name.3. Authors. (Publication date). Title of article. Title of Journal, volume number(issue

number), page numbers. Retrieved from URL of journal home page

4. Author. (Year of publication). Title of report [Report No. (or additional informationabout report)]. Place of publication: Government Department Name.

5. Authors. (Publication date). Title of article. Title of Journal, volume number(issuenumber), page numbers. Retrieved from URL of journal home page

6. Author7. (2012). Title of report [Report No. (or additional information about report)].Place of publication: Government Department Name.

Deliverable 02 Template

Documents

Transcript of Deliverable 02 Template