Deliver Excellent Service to your Customers

www.anant.us | [email protected] | 202.905.28181010 Wisconsin Ave, NW | Suite 250 | Washington, DC 20007

Mastering Service in the Service of Others

Leadership & Management

What do we do?

Streamline, Organize & Unify

Business Information

• Orientation – Disciplined ThoughtKnow why you are (Purpose), what you are doing (Mission) and the value of time in the context of your direction.

• Decision – Areas of ResponsibilityDecide on where to invest time in the areas that have the greatest returns for self improvement and organizational growth and development.

• Action – Disciplined ActionAct with faith on a daily basis with a focus on your priorities and by being prioritized on your focus. Continuously and humbly improve for others.

Agenda

Mastery

Decide

Responsibility

Orient

Thought

Act

Action

Service

Agenda

• PurposeDiscover and find a purpose greater than yourself to become purpose oriented.

• MissionDetermine the best long term mission that serves and helps others.

• TimeUnderstand the constraints and vastness of time.

Orientation – Disciplined Thought

Team

Many

You

One

Humanity

All

Orient

Mission

What

Purpose

Why

Time

When

Orientation – Disciplined Thought

• PersonalDetermine your personal areas of responsibility to assess your current and future, more balanced self.

• Professional (Enterprise)Determine your work responsibilities based on your strengths.

• MasterySeek mastery in a place that overlaps personal and professional development.

Decision – Areas of Responsibility

Finance & Accounting

Operations & Infrastructure

Products & Services

Sales & Marketing

Leadership & Management

Research & Development

Mastery

Enterprise

Personal

Money & Personal Finance

Career Management

Personal Development & Mastery

Health, Energy, and Fitness

Time & LifeManagement

Relationships & Spirituality

Leadership Organization Communication

Team Building Empowerment Entrepreneurship

Decision – Areas of Responsibility

• FocusChoose a singular purpose, a singular mission, and take it on faith.

• PrioritizeWork on the most important priorities around your focus.

• ImproveStop trying to be perfect and become great through iterative and humble improvement.

Action – Disciplined Action

Priority

Improve

Priority

Improve

Priority

Improve


The One

Thing

Focus

• Accepting ‘Focus’ At some point, you must accept a focus on faith, reason, and science.

• Accepting ‘Priorities’ At some point, you must accept responsibility and make difficult decisions.

• Accepting ‘Improvement’At some point, you must accept where you are and where you need to go.

• “No one can serve two masters.” – Matthew 6:24

• “If everything was important, then nothing is important.”- Four Obsessions of an Extraordinary Executive

• “A journey of a thousand miles starts with one step.”- The Tao Te Ching


Vision – Purpose - Mission

Goals

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Goals

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Goals

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Goals

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FocusPriority

Improvement

OrganizationTeam

Member

DailyWeeklyMonthly

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• Anant To maximize our potential to our clients, we need to focus on ourselves. What is the one thing we can be doing this year, this month, this week to be better?

• Client To maximize the potential of our clients, we need to focus on how we can best serve them so that they can serve their customers. What’s the one thing we can do for our clients so that they are better?

• MasteryTo maximize your potential to Anant or the Client, you need to focus on how you can improve yourself. What’s the one thing you can learn or be better at so that you can help your team mates?

Focus – One Thing

• Practical Every time we decide to focus on the One Thing for Anant, the Client, or ourselves, we need to work on the Most Important Task related to completing our objective. It is what needs to be done before everything else. That is why a Priority is a priority. It is the most important thing.

• IncrementalUrgent items can be distracting. Should they take precedence over the Most Important thing? You have to decide if it could potentially derail the company, the client, or yourself and take the right action. Not all urgent items are important.

• SmartOur priorities set direction on what we are doing. We should set priorities that are smart and realistic so that we can move forward. Taking on something that is too big for a certain time frame will not help anyone because you’ll be too busy and not helping others.

Priority – Next Most Important Thing

• Practical What is the next practical thing that can be done to improve? What is the next thing that can be done to do it faster?

• IncrementalIf the next practical thing is big, how can we break it down and move it forward on an incremental basis?

• SmartWhat is the next smart thing that can be done? Is it going to help us move forward quicker, faster, cheaper? Is it a force multiplier?

Improve – How to do it Better

Companies• Onward (Starbucks)

• Brick by Brick (Lego)

• The Idea Factory (Bell Labs)

• I’m Feeling Lucky (Google)

• Culture of Success (Goldman Sachs)

People• John Adams

• Abraham Lincoln

• Winston Churchill

• Thomas Edison

• Steve Jobs

• Bill Gates

• Bill Drayton

Resources to Inspire

Knowledge• Good to Great

• Focus (Marketing)

• Focus

• The ONE Thing

• Zen to Done

• Differentiate or Die

• Making Ideas Happen

• Managing your Day to Day

More Knowledge• First Things First

• Google “Kanban”

• Google “Kaizen”

• Google “Agile”

• Lean Startup Method

• Toyota Way

• Four Steps to the Epiphany

Educate and Empower

What …• Worked?

• Didn’t Work?

• Could be Improved?

What should I ..• Start doing?

• Stop doing?

• Continue doing?

Feedback - Kaizen

Questions & Contact


@anantcorp

facebook.com/anantCorp

linkedin.com/company/anant

[email protected]/in/xingh

Rahul SinghCEO & Founder

Questions & Contact

• Modern Enterprise• Mastering Services in the Service of Others• Hybrid Agile Project Management• Building Search Engines• CICD / DevOps• Connecting Internet Software


Streamlined DataIntegration / Data Pipelines

Organized KnowledgeSearch / Data Warehouses

Unified InterfacesPortals / Dashboards / Mobile

Deliver Excellent Service to your Customers

Business

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