Delf Digital Smart Lock MB User Manual

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User Manual 10DDL120MB Delf Digital Smart Lock MB

Transcript of Delf Digital Smart Lock MB User Manual

Page 1: Delf Digital Smart Lock MB User Manual

User Manual

10DDL120MBDelf Digital Smart Lock MB

Page 2: Delf Digital Smart Lock MB User Manual
Page 3: Delf Digital Smart Lock MB User Manual

1. General Information 1

1.1 Product Introduction 1

1.2 Product Specifications / Features 1

1.3 Packing List 1

1.4 Product Overview 2

2. Installation Guides 3

2.1 Door Installation 3

2.1.1 Drill Holes 3

2.1.2 Latch Installation 3

2.1.3 Lock Body Installation 3

2.1.4 Door Strike Plate Installation 3

2.2 Routine Care and Maintenance 4

Table of ContentsComments & Feedback

3. How to Use the Smart Lock 4

3.1 Unlock Methods 4

3.2 APP Installation Guides 5

3.2.1 Download APP

3.2.2 Setup and Pairing

3.3 APP Operation Guides 7

3.4 Lock Operation Guides 33

4. Reminders 35

4.1 Low Voltage Alarm 35

4.2 Keypad Lock 35

5. FAQ and Troubleshooting 35

6. Warranty 36

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Keypad

Card Senor

Key Hole(Behind the lever)

Micro USB Port(Power Backup)

BatteryCompartment

Lever

1. General Information1.1 Product IntroductionThe Smart functions of this lock can be operated through the mobile APP to unlock the door, send a passcode, give Administration permission to someone, check the lock/unlock record log, or even send a social media message.

1.3 Packing List1.2 Product Speci�cations / Features

1.4 Product Overview

System Support iOS 7.0 / Android 4.3 or above Suitable Door Thickness 35 - 65mm Dimension 77.5(H) x 70(W) x 24.5(D) mm Communication mode Bluetooth 4.0 BLE Unlock time ≈1.5 sec Power supply 4 x 1.5V AA batteries Auto lock 5 sec Static Current ≦18µA Working Current ≦200mA Working Temperature 0~80°C Working Humidity 15%~95% Color Black Housing Material Zinc Alloy / Acrylic

Item Parts Name Qty

1 Lock – indoor body 1

2 Lock – outdoor body 1

3 Mechanical Key 2

4 60mm Latch 1

5 Access Card 2

6 Strike Plate 1

7 Accessory Pack 1

8 User Manual 1

9 Door Hole Template 1

10 Hex Key 1

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2. Installation Guides2.1 Door Installation

Based on the provided hole drawing template (separate sheet) to drill holes.

Mount and screw latch.

Drill and mount strike plate on the door frame.

Mount as illustrated, connect cable to pass through cable holes and fasten screws.

Caution: Do NOT suppress the internal connection cables when fixing the front and rear lock bodies.

2.1.1 Drill Holes 2.1.2 Latch Installation

2.1.3 Lock Body Installation 2.1.4 Door Strike Plate Installation

Item Method Instruction

1 Unlock by APP Guides section 3.3

2 Unlock by Passcode Guides section 3.4

3 Unlock by Access Card Guides section 3.4

4 Unlock by Mechanical Key -

2.2 Routine Care and Maintenance1. Do not allow contact with corrosive substances or use harsh abrasives that will scratch the surface 2. Do not hang objects on the lever 3. Always use quality batteries and replace them as soon as the low battery signal is activated 4. Apply lubricant on the moving parts regularly to prolong product life

3. How to Use the Smart Lock Default Administrator Passcode (Factory Setting): 123456#

3.1 Unlock Methods: The Delf Smartlock can be opened using 4 methods:

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Functions Procedures APP

3.2 APP Installation Guides

3.2.1 Download APPDownload the "Delf Smart Lock" APP from iOS or Android APP store and register an account

3.2.2 Setup and Pairing

Pairing

(keep phone & lock within 1 meter, the closer the better)

(1) Enable smart phone's Bluetooth and login App

(2) Click "+" or "Add new device" and then click "searching" icon

Functions Procedures APP

3.2.2 Setup and Pairing

(3) Touch keypad and click "Next"

(4) Click "+" to pair

(5) Name the lock and click "OK"

(6) Click "Complete"10DDL120MB

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Functions Procedures APP

3.3 APP Operation Guides

(1) Enable phone Bluetooth and click lock name

(2) Press "Lock" icon to unlock

(wait for 5 seconds before conducting next eKey unlock)

(1) Select door lock in main page

3.1 eKey (App) Unlock

(When there is Bluetooth connection between lock and phone)

3.2 Send eKey

Functions Procedures APP

3.3 APP Operation Guides

(2) Click "Send eKey"

(3) Select type of eKey

Timed: eKey is allowed to operate the lock between the start time and end time

"One-time": eKey is allowed to use one time only

“Cyclic”: This eKey will be repeated weekly

(4) Enter recipient's user name

Remarks: User name must be pre-registered in APP

3.2 Send eKey

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Functions Procedures APP

3.3 APP Operation Guides

(5) Click "Send"

(2) Click "eKeys"

(3) Click " " on top right corner

3.2 Send eKey

(1) Select door lock in main page3.3 Delete eKey(Admin Control)

Functions Procedures APP

3.3 APP Operation Guides

(4) Choose "Clear eKeys" / "Reset eKeys"

(5) Enter password for "Reset eKeys"

3.3 Delete eKey(Admin Control)

(1) Select door lock in main page

(2) Click "eKey"

3.4 Freeze/ Thaw/ Authorize/ De-Authorize eKey(Admin Control)

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Item Parts Name Qty

1 Lock – indoor body 1

2 Lock – outdoor body 1

3 Mechanical Key 2

4 60mm Latch 1

5 Access Card 2

6 Strike Plate 1

7 Accessory Pack 1

8 User Manual 1

9 Door Hole Template 1

10 Hex Key 1

Functions Procedures APP

3.3 APP Operation Guides

(3) Click on the specify eKey

(5) Select "Freeze/ Thaw/ Authorize/ De-Authorize"

Freeze: Suspend eKey

Thaw: Unsuspend eKey

Authorize: Authorize user rights

De-Authorize: De-authorize user rights

(4) Click " " on top right corner

3.4 Freeze/ Thaw/ Authorize/ De-Authorize eKey(Admin Control)

(6) Click "Freeze" / "OK" to apply changes

Functions Procedures APP

3.3 APP Operation Guides

(1) Select door lock in main page

(2) Click "Generate Passcode"

3.5 Send Guest Passcode

(3) Specify Passcode mode/time

"Permanent": no time limit

"Timed": set the start and end time.

"One time": use one time only.

"Erase": App generates a code to user who keys in from lock keypad to erase all passcode, this generated code is valid for 24 hours.

"Customized": user defines own Passcode combination (4-9 digits).

"Cyclic": passcode is allow to set the start and end time. This passcode will be repeated weekly

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Functions Procedures APP

3.3 APP Operation Guides

(4) Press "Generate Passcode"

3.5 Send Guest Passcode

(5) Click "send icon" on top right corner

You could send Passcode by Wechat/WhatsApp/Line/ Messenger/email/SMS which are enabled in your smart phone

Functions Procedures APP

3.3 APP Operation Guides

(1) Select door lock in main page

3.6 Delete Guest Passcode

(valid if within Bluetooth connec-tion)

(2) Click "Passcodes"

(3) Click " " on top right corner

(4) Choose "Reset Passcode"

(5) Click "Reset"

(6) Enter APP account passcode and click "OK"

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Functions Procedures APP

3.3 APP Operation Guides

(1) Select door lock in main page

(2) Click "IC Cards"

3.7 Add Access Card

(4) Press "Add IC Card"

(5) Enter the name of Card

(3) Click " " on top right corner

Functions Procedures APP

3.3 APP Operation Guides

(6) Specify time and click "OK"

(7) Place the card on digital keypad

3.7 Add Access Card

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Functions Procedures APP

3.3 APP Operation Guides

(1) Select door lock in main page

(2) Click "IC Cards"

3.8 Delete an Access Card

(3) Select and Click the access card

(4) Click "Delete"

(5) Re-confirm "Delete"

Functions Procedures APP

3.3 APP Operation Guides

(1) Select door lock in main page

(2) Click "IC Cards"

3.9 Delete all Access Cards

(3) Click " " on top right corner

(4) Press "Clear IC Cards"

(5) Re-confirm by clicking "Delete"

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Functions Procedures APP

3.3 APP Operation Guides

(1) Select door lock in main page

(2) Click "eKeys"

3.10 Rename eKey

(3) Select eKey to rename

(4) Click on the "Name" field

(5) Edit the name of the eKey and click "OK"

Functions Procedures APP

3.3 APP Operation Guides

(1) Select door lock in main page

(2) Click "Records"

3.11 Unlock History

(3) The unlock records listed including eKey and passcode

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(3) Specify Passcode mode/time

"Permanent": no time limit

"Timed": set the start and end time.

"One time": use one time only.

"Erase": App generates a code to user who keys in from lock keypad to erase all passcode, this generated code is valid for 24 hours.

"Customized": user defines own Passcode combination (4-9 digits).

"Cyclic": passcode is allow to set the start and end time. This passcode will be repeated weekly

Functions Procedures APP

3.3 APP Operation Guides

(1) Select door lock in main page

(2) Click "Settings"

3.12 Rename Lock / Administrator Passcode

(3) Click "Lock Name" or "Admin Passcode"

(4) Change the name of lock or administratorpasscode and click "Save" / "OK"

Support 4-9 digit for admin passcode

Functions Procedures APP

3.3 APP Operation Guides

(1) Select door lock in main page

(2) Click "Settings"

3.13 Create / Join Lock Group

(3) Press "Lock Group" field

(4) Join group / Select "Create a Group"

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Functions Procedures APP

3.3 APP Operation Guides

(1) Select door lock in main page

(2) Click "Settings"

3.14 Miscellaneous Settings

(3) Click related field for setup

Functions Procedures APP

3.3 APP Operation Guides

(5) Enter the group name and click "OK"

(6) Select the group to join

3.13 Create / Join Lock Group Delf 1

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Functions Procedures APP

3.3 APP Operation Guides

(1) Click " " on top left corner and Select "Settings"

(2) Click to enable or disable "Touch to Unlock"

3.15 Activate / Deactivate Touch to Unlock

Functions Procedures APP

3.3 APP Operation Guides

(1) Click " " on top left corner and Select "Settings"

(2) Click "Lock Users"

3.16 Check Lock Users List

(3) To check users about locks they associate with, and show the expiration and status Delf 7

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Functions Procedures APP

3.3 APP Operation Guides

(1) Click " " on top left corner and Select "Settings"

(2) Click "Transfer Lock(s)"

3.17 Transfer Lock to Others

Functions Procedures APP

3.3 APP Operation Guides

(3) Select lock to transfer and click "Next"

(4) Enter the receiver and click "Next"

3.17 Transfer Lock to Others

(5) Enter verify code

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Functions Procedures APP

3.3 APP Operation Guides

(1) Click " " on top left corner and Select "Customer Service"

3.18 FAQ / Provide Feedback

Functions Procedures APP

3.3 APP Operation Guides

(1) Click " " on top left corner and Select "Messages"

(2) Messages as listed

3.19 Noti�cations

(1) Select door lock in main page

(2) Click "Settings"

3.20 Delete Device

(3) Select "Delete"

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Functions Procedures APP

3.3 APP Operation Guides

(4) Re-confirm "Delete"

(5) Enter App account passcode

(2) Click "Logout"

(1) Click " " on top left corner and Select "Settings"

Functions Procedures APP

3.3 APP Operation Guides

3.20 Delete Device

3.21 Logout Account

1. Unlock by Passcode (1) Touch keypad to wake up lock

(2) Enter guest passcode and press #

(3) Push lever to open

The keypad backlightlights up in white

The Smart Lock will automatically re-lock after 5 seconds

2. Unlock by Access Card (1) Place access card near card reader on keypad

(2) Push lever to open

3. Change Guest Passcode (1) Press *10#

(2) Enter existing user passcode and click #

(3) Enter new user passcode and click #

(4) Re-enter new user passcode and click #

The Smart Lock will automatically re-lock after 5 seconds

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Functions Procedures

3.4 Lock Operation Guides

4. Add New User Passcode

(Default factory PW must be changed before using this function)

(1) Press *85#

(2) Enter admin passcode and click #

(3) Enter new user passcode and click #

(4) Re-enter new user passcode and click #

5. Change Admin Passcode (1) Press *12#

(2) Enter existing admin passcode and click #

(3) Enter new admin passcode and click #

(4) Re-enter new admin passcode and click #

Functions Procedures

3.4 Lock Operation Guides

6. Change Administrator (1) Press *8326#

(2) Enter admin passcode and click #

(3) Add Buletooth admin on App

7. Modify Auto Lock Time (1) Press *21#

(2) Enter admin passcode and click #

(1) Enter lock time and click #

8. Add New Access Card (1) Press *85#

(2) Enter admin passcode and click #

(3) Tap access card onto card reader

Auto lock time ranges from 5s to 900sIf set to 0s, the auto-lock function is disabled and the door is always open

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3 When accessing by card/passcode, the buzzer with long "di di di di" sound. The lock couldn’t be opened

(1) Wrong or unregistered card (2) Wrong or expired passcode

(1) Register the card(2) Set a new passcode

4 Access validation is successful but the door cannot be opened.

(1) Loose or wrong cable connection(2) Electronic or mechanical failure

Reinstall the lock to makesure all cables are connected correctly or call your service agent to inspect and fix

4. Reminders4.1 Low Voltage AlarmWhen the user presses the keypad to wake up the door lock, if the keypad back lights blink fast 8 times, please replace batteries to maintain normal operation

4.2 Keypad LockWhen a user enters the wrong passcode 5 times in a row, the keypad will be automatically locked for 5 minutes. During the 5 minutes, the back light of the keypad will flash once if the keypad is touched to signify the keypad is still locked. The unit can only be unlocked during this period by using the APP.

Register your product for Warranty purposesat at www.delfarchitectural.com.au/warrantyregistration

1 Smart Lock is successfully recognized passcode/ekey/card with long "di" sound,but the lock couldn’t be unlocked

(1) Lock is improperly installed(2) Internal parts for instance spindle, spring or motor is disposition after abnormal use

Call a professional locksmith to inspect and fix

2 Unable to unlock with mechanical key

(1) Wrong key is used(2) Lock or key cylinder is damaged

(1) Use a right mechanical key(2) Call a professional locksmith to inspect and fix

Item Problems Causes Troubleshooting

5. FAQ and Troubleshooting

6. Warranty

5 The door latch couldn't retract (1) Stuck by foreign object/duct(2) Internal Part is dislodged or displaced

Call a professional locksmith to inspect and fix

6 No response on the front panel keypad

(1) Batteries are flat or too low on charge(2) Batteries are installed incorrectly (+/- polarity)(3) The connector cable is disconnected

(1) Change to new batteries(2) Follow +/- indicator in battery compartment to re-install batteries(3) Call a professional locksmith to inspect and fix

Item Problems Causes Troubleshooting

7 The lock is kept in locked/unlockedstatus, and couldn't be operated normally

(1) Motor/moving parts is stuck or internal part is disposition

Call a professional locksmith to inspect and fix

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