Decide Madrid. Online communication and participation ...Ana Carrillo Pozas @anacarrillop_ Digital...

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Decide Madrid. Online communication and participation platform at the local level Towards more open municipalities: peer review and seminar Sousse, Tunisia, 23-24 October 2019

Transcript of Decide Madrid. Online communication and participation ...Ana Carrillo Pozas @anacarrillop_ Digital...

Page 1: Decide Madrid. Online communication and participation ...Ana Carrillo Pozas @anacarrillop_ Digital Communication and Marketing @DecideMadrid . OECD BETTER POLICIES FOR BETTER LIVES

Decide Madrid. Online communication and

participation platform at the local level

Towards more open municipalities: peer review and seminar

Sousse, Tunisia, 23-24 October 2019

Page 2: Decide Madrid. Online communication and participation ...Ana Carrillo Pozas @anacarrillop_ Digital Communication and Marketing @DecideMadrid . OECD BETTER POLICIES FOR BETTER LIVES

The Citizen Participation Model

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The Madrid City Council’s citizen participation platform

Debates

CitizenInitiatives

Crowd Law

Citizen Voting

ParticipatoryBudgeting

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The Citizen Lab: innovation in citizen participation

Page 5: Decide Madrid. Online communication and participation ...Ana Carrillo Pozas @anacarrillop_ Digital Communication and Marketing @DecideMadrid . OECD BETTER POLICIES FOR BETTER LIVES

Local Forums

Page 6: Decide Madrid. Online communication and participation ...Ana Carrillo Pozas @anacarrillop_ Digital Communication and Marketing @DecideMadrid . OECD BETTER POLICIES FOR BETTER LIVES

Communication Strategies in Citizen Participation

Page 7: Decide Madrid. Online communication and participation ...Ana Carrillo Pozas @anacarrillop_ Digital Communication and Marketing @DecideMadrid . OECD BETTER POLICIES FOR BETTER LIVES

Vis

ibili

ty a

nd

pro

mo

tio

n

@ Köln Studio

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Website

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Social Networks

Page 10: Decide Madrid. Online communication and participation ...Ana Carrillo Pozas @anacarrillop_ Digital Communication and Marketing @DecideMadrid . OECD BETTER POLICIES FOR BETTER LIVES

_ social networks help us to announce the processes that are opened, to explain the tools of participation and how to use them

Page 11: Decide Madrid. Online communication and participation ...Ana Carrillo Pozas @anacarrillop_ Digital Communication and Marketing @DecideMadrid . OECD BETTER POLICIES FOR BETTER LIVES

Advertisement

campaigns

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Storytelling

“The city you want will be the city you want”

“If you can dream it, we can do it”

“Change your city”

“You are the key piece to build Madrid”

Page 13: Decide Madrid. Online communication and participation ...Ana Carrillo Pozas @anacarrillop_ Digital Communication and Marketing @DecideMadrid . OECD BETTER POLICIES FOR BETTER LIVES
Page 14: Decide Madrid. Online communication and participation ...Ana Carrillo Pozas @anacarrillop_ Digital Communication and Marketing @DecideMadrid . OECD BETTER POLICIES FOR BETTER LIVES

Engagement

_ We have a lot of peopleengaged: more than450.000 people registeredin the platform and more than 22.000 followers in oursocial networks

Page 15: Decide Madrid. Online communication and participation ...Ana Carrillo Pozas @anacarrillop_ Digital Communication and Marketing @DecideMadrid . OECD BETTER POLICIES FOR BETTER LIVES

_ we help citizens to promote their proposals with this “publicity kit”

https://decide.madrid.es/mas-informacion/kit-decide

Page 16: Decide Madrid. Online communication and participation ...Ana Carrillo Pozas @anacarrillop_ Digital Communication and Marketing @DecideMadrid . OECD BETTER POLICIES FOR BETTER LIVES
Page 17: Decide Madrid. Online communication and participation ...Ana Carrillo Pozas @anacarrillop_ Digital Communication and Marketing @DecideMadrid . OECD BETTER POLICIES FOR BETTER LIVES

_ we provide some tips like promoting their proposals by using messaging apps, for example.

Page 18: Decide Madrid. Online communication and participation ...Ana Carrillo Pozas @anacarrillop_ Digital Communication and Marketing @DecideMadrid . OECD BETTER POLICIES FOR BETTER LIVES

General Direction of Citizen ParticipationMadrid City Council

Ana Carrillo Pozas @anacarrillop_

Digital Communication and Marketing

@DecideMadridhttps://decide.madrid.es