Dean’s toolbox Communicating effectively with social media · CGS Summer workshop - July 2016...

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Dean’s toolbox Communicating effectively with social media Karen P. DePauw, Ph.D. Vice President and Dean for Graduate Education Virginia Tech CGS Summer workshop - July 2016 Savannah, Georgia

Transcript of Dean’s toolbox Communicating effectively with social media · CGS Summer workshop - July 2016...

Page 1: Dean’s toolbox Communicating effectively with social media · CGS Summer workshop - July 2016 Savannah, Georgia. Social media communication plan ... • Topics to share (e.g., grad

Dean’s toolbox Communicating effectively with social media

Karen P. DePauw, Ph.D.

Vice President and Dean for Graduate Education

Virginia Tech

CGS Summer workshop - July 2016

Savannah, Georgia

Page 2: Dean’s toolbox Communicating effectively with social media · CGS Summer workshop - July 2016 Savannah, Georgia. Social media communication plan ... • Topics to share (e.g., grad

Social media communication plan

• select social media (more than 1) • connect across platforms • audience(s) and constituencies • content and messages • assessment and impact • Q&A

Page 3: Dean’s toolbox Communicating effectively with social media · CGS Summer workshop - July 2016 Savannah, Georgia. Social media communication plan ... • Topics to share (e.g., grad

Key concepts

Communication Continuity Connectivity Commitment

purpose, message(s), audience(s), consistency

Page 4: Dean’s toolbox Communicating effectively with social media · CGS Summer workshop - July 2016 Savannah, Georgia. Social media communication plan ... • Topics to share (e.g., grad

Some guiding questions:

• What do I want to communicate? • Why should I use social media • To whom should I communicate? Who are my

constituencies and audiences? • Which social media is best for which message

and audience(s)? • How often to communicate? • Who should use social media?

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today .....

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Examples of social media for toolbox

• Twitter • Facebook • Storify • Blogs • Website

and we have to talk about email and official communication

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……and we have to talk about the website

connecting individuals to and thru website

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social media on website

links to blog post

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Facebook

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twitter app on computer

my primary account - as graduate dean

InclusiveVT account

Global perspectives

Graduate School account

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And recently one more - iPhone

my primary account - as graduate dean

InclusiveVT account

Global perspectives

Graduate School account

Academy for GTA excellence

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multiple blog sites

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From individual posts to collections

Global Perspectives Program (tweets, hashtag, Storify, Facebook & beyond)

Thriving in Graduate School (tweets, Storify)

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hashtag #

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From individual posts to collections

Global Perspectives Program (tweets, hashtag, Storify, Facebook & beyond)

Thriving in Graduate School (blog, tweets, Storify)

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Original blog post to Graduate School blog

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daily tweets for a month

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impact and reach of social media

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check the activity

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email sent weekly

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Social media

• sharing and pushing info out • telling a story • helps with official communication

effective for crisis communication

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Musings and suggestions - Part I

• Topics to share (e.g., grad ed, global HE, inclusion, future faculty)

• Content for sharing - professional or personal • Morning (?) routine • Tweet, retweet and quote tweet • Live tweeting and hashtags # • Multiple accounts - across platforms • Tag colleagues and key individuals (e.g.,

Presidents, Ambassadors, Legislators, CGS colleagues)

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And recently one more twitter account - iPhone

my primary account - as graduate dean

InclusiveVT account

Global perspectives

Graduate School account

Academy for GTA excellence

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Musings and suggestions - part II

• Photos and graphics • Timing for sharing • Preparing to tweet • Hesitations, deletes and oops • Tweets and posts into collections • Check impact (likes, retweets, impressions) • Informative and fun • Current and immediate • Don’t overthink - be spontaneous, authentic

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Key concepts

Communication Continuity Connectivity Commitment

purpose, message(s), audience(s), consistency

Page 40: Dean’s toolbox Communicating effectively with social media · CGS Summer workshop - July 2016 Savannah, Georgia. Social media communication plan ... • Topics to share (e.g., grad

Some guiding questions:

• What do I want to communicate? • Why should I use social media? • To whom should I communicate? Who are my

constituencies and audiences? • Which social media is best for which message(s)

and audience(s)? • How often to communicate? • Who should use social media?

Page 41: Dean’s toolbox Communicating effectively with social media · CGS Summer workshop - July 2016 Savannah, Georgia. Social media communication plan ... • Topics to share (e.g., grad

Social media communication plan

• select purpose(s) and social media (more than 1) • sharing, networking, publishing, discussing

• content and messages • audience(s) and constituencies • connect across platforms • assessment and impact

When do I start? Now

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Q&A