Cvent\'s Professional Services Group

$: Cvent\'s Professional Services Group$
www.cvent.com | 866-318-4358

500+Employees

20,000+Satisfied Users

200,000+Surveys/Events

Conference Call Instructions

US & Canada: 1.866.469.3239

Australia: 1.800.671.909

UK: 0800.028.8023

Step 1: Dial toll-free

Step 2: Enter Access Code: 98744810

Step 3: Enter your Attendee ID

Found in pop-up box in the center of the screen

Begin Presentation

Stacey Biddle

Research Project Manager

IDEAS, Inc.

“ Unquestionably, Cvent Professional Services have far

exceeded our expectations. Many thanks to Cvent for

providing a sophisticated software platform, exceptional and

timely customer service, and a well organized survey builder. ”

2

Welcome

Your phone will be automatically muted during

the presentation

Enter questions you may have into the chat

box on the lower right

All phones will be un-muted during Q & A period

Cvent Professional Services

3

Introduction


4

What Can PSG Do for Your Business?

Custom Reporting

Data Delivery Platforms

Strategy Consultation

Question & Response Review

Survey Creation

Graphics

Communications

List Provision

Turnkey Solutions

Custom Reporting

Data Delivery Platforms

Strategy Consultation


Survey Creation

Graphics

Communications

List Provision


5Cvent Professional Services

Custom Reports from Cvent Professional Services

6

7Cvent Professional Services

It’s Not Always that Simple

8

Let Cvent Help!

Why Use Professional Services?


Presentation

Requirements

Don’t Have

the Time

Looking for

Expertise

Deeper

Analysis

9

Cvent Helps AUSA


Why Does AUSA Use

Professional Services?

Looking for

Expertise

Don’t Have

the Time

Deeper

AnalysisPresentation

Requirements

10

Cvent Professional Services Creates True Value


”

“We have been extremely impressed with the work

Cvent has done for our organization. Their turnkey

project management option allows us to focus on

other things while the experts do what they know best.

Not only is Cvent easy to work with,

but the level of customer service

and professionalism is top notch.

-Alex Brody, Director of Industry Affairs

Association of the United States Army

11

Agenda

Question & Response Consultation


Survey Creation

Boardroom-Ready Reports

Personnel & Pricing

12


Expert Eyes, Sound AdviceSend your survey to Cvent, and our experts will:

Highlight potential issues

Recommend edits

Propose corrections

Improve...

Your survey

Your data

Your reports


13


Question

Definition

Response

Options


14

Define Before You Ask

Question

Definition

Good Options

.


15

Cvent Builds Smart Surveys

Increases the completion rate

Shortens the response path

Personalizes questions

Improves data

Puts the right questions in front

of the right people

Drills for deeper insights

Logic


16

Cvent Builds Smart Surveys


17

Three Rock-Solid Attributes

Simple & Short

Respondent Specific

Goal Oriented


18

Agenda


Survey Creation


Personnel & Pricing

Survey Creation

19

If You Build it, Will They Come?

Send out a beautifully

designed survey, and…

Raise brand recognition

Improve respondent experience

Increase completion rates

Survey Creation

20

Send Us Your Paper Survey...

Survey Creation

21

Give us your artwork

Or we can create it for you

And We’ll Rebuild it for the Web

Survey Creation

22

We Can Take a Bland Survey...

Survey Creation

23

And Make it Shine

Survey Creation

24

Agenda



Survey Creation


Personnel & Pricing

25

Boardroom Ready Reports

What you are presenting to your boardroom:


26

Boardroom Ready Reports

What you could be presenting to your boardroom:


27

It’s Not Always that Simple


28

Let Cvent Help!

Use Professional Services When You Need:

Boardroom-

Ready Reports

More Time Expertise

Deeper

Analysis


29

See the results in at-a-glance formats

Use call outs for notable data points

Rely upon easy-to-understand summaries

Professional Results

Leverage Experts to Work With Raw Data


30

”

“


― Tara G. Klatt, Project Manager

Midcontinent Media, Inc.

Since 2006, Midcontinent Media has used Cvent to conduct annual employee

satisfaction surveys across all divisions. In 2007 we requested the help of Cvent’s

Professional Services Group to help with reporting results.

Because of the high quality, good value, and overall satisfaction with the final

product delivered in 2007, Midcontinent has continued to use the Cvent Professional

Services Group for their major survey results reporting needs and has expanded the

parameters of these projects with Cvent each year.

We highly recommend the Professional Services

Group to other Cvent customers.


31

Agenda


Survey Creation


Personnel & Pricing

Personnel & Pricing

32

Experienced, Reliable, & Proven

45 years of cumulative experience

Six Sigma accredited

Microsoft certified

Over 4,500 Satisfied ClientsMeet the Team

Personnel & Pricing

33

Share highly polished, easily read reports

with whomever you choose

Build and run business grade surveys while

maintaining focus on day-to-day responsibilities

Reach deeply into survey results through

sophisticated analysis



Group enables you to:

Personnel & Pricing

34


Interested?

Call us for a free consultation.

Rates range from $150―$250 per hour.

We do the work, you look like a hero.

Need something else? Just ask us!

Personnel & Pricing

35

866-318-4358Press 3 for [email protected]

www.cvent.com

Thank you

Cvent\'s Professional Services Group

Documents

Transcript of Cvent\'s Professional Services Group