CV Ralf Fickert June 2013

RF Consulting UG HTTPS://WWW.FACEBOOK.COM/RFCON OCTOBER 2011 – PRESENT Provides Sales and Business Consulting as a Service. JOB TITLES

• General Manager and Proprietor Active Projects:

• TOA Technologies OCTOBER 2011 - PRESENT (SALES CONSULTANT)

Q2 HTTP://WWW.Q2-‐FOODS.EU SEPTEMBER 2009 - PRESENT

• Creation and presentation of the Business Plan • Catering for outdoor and indoor events

JOB TITLES

• PROPRIETOR AND CHEF September 2009 - present

Curriculum Vitae Ralf Fickert

Mobile: 0049 176 31352925 Landline: 0049 8193 9985139 Email: [email protected] Address: Blumenweg 1a, 82269 Geltendorf Germany

GEN ERA L IN FORMA TI ON

Pe rso n al d a ta :

Born 4th September 1968 in Germany

(Neuss)

German – Mother Tongue

English – Fluent

Married since 1999

1 Son born 2004

BU SIN ES S A ND SOCI AL

NE TW OK PL AT FOR MS

L in ke dI n Pro f i l e :

http://www.linkedin.com/in/ralffickert

X i n g Pr of i l e : https://www.xing.com/hp/Ralf_Fickert/

F ace bo o k Pr of i l e :

http://www.facebook.com/RalfFickert

F ace bo o k RF Co n sul t i n g Pa ge :

http://www.facebook.com/RFCon

F ace bo o k Q2 P ag e :

http://www.facebook.com/Q2Ireland

Motive Communications (UK) Ltd. HTTP://WWW.MOTIVE.COM DECEMBER 2004 - SEPTEMBER 2009 (4 YEARS 9 MONTHS)

• Product, project and reporting presentations to customers • Design and development of a Return on Investment (ROI) Framework based on Oracle

stored procedures • Business Value/ Key Performance Indicator Reporting • Data Analysis • Reporting (SQL Scripting and output, Crystal, Excel) • Design of EMEA reports and architecture • Data Mart and ETL (Cognos, Oracle) • Database Administrator for Oracle

JOB TITLES

• SENIOR BUSINESS ANALYST December 2004 - March 2007 (2 years 4 months)

• PRINCIPAL CONSULTANT April 2007 - September 2009 (2 years 5 months)

• PRINCIPAL CONSULTANT (PRODUCT GROUP MOTIVE) AT ALCATEL-LUCENT October 2008 - September 2009 (1 Year) Alcatel-Lucent finalized the acquisition of Motive Inc. (8th October 2008)

TIBCO Software GmbH HTTP://WWW.TIBCO.COM MAY 2002 - NOVEMBER 2004 (2 YEARS 7 MONTHS)

• Presentation of TIBCO Software Solutions • Product demonstrations • Answering of Request For Information and Request for Proposals • Sales support • Speaker/presenter at partner events

JOB TITLES

• SOLUTION CONSULTANT/PRE-SALES May 2002 - November 2004 (2 years 7 months)






(Neuss)


English – Fluent

Married since 1999

1 Son born 2004








F ace bo o k RF Co n sul t i n g Pa ge :




CrossWorlds Software GmbH (now IBM) HTTP://WWW.CROSSWORLDS.COM APRIL 2000 - APRIL 2002 (2 YEARS 1 MONTH)|

• Presentation of CrossWorlds Software Solutions • Product demonstrations • Answering of Request For Information and Request For Proposals • Sales support • Speaker/presenter at partner events.

JOB TITLES

• PRODUCT CONSULTANT (PRE-SALES) April 2000 - April 2002 (2 years 1 month)|

PeopleSoft Inc HTTP://WWW.PEOPLESOFT.COM JULY 1995 - MARCH 2000 (3 YEARS 10 MONTHS)

• Development of new HR functionality for the German market • Responsible for the adaptation of the PeopleSoft US HR system for the German market • Hiring of 2 new employees for the HR development department • Responsible for a team of 4 employees (2 regular, 2 temporary) • Project Management • Defining the required functionality for the German HR

Responsible for building up and ensuring a consistent PeopleSoft technology know-how in Europe to resolve the technology gap through Europe

• Technology trainings for European employees • Wizard meetings for knowledge transfer • Responsible for building up the Product Consultants Team • Responsible for: HRMS, Financials, Technology ,SCM, Logistics, Product Sales Support

pre-sales resources • Responsible for 7 Pre-Sales employees • Responsible for ensuring that our technology partners are up to date with PeopleSoft’s

technologies. • Presenting and positioning PeopleSoft’s products and strategies to our E.M.E.A.

technology partners • Responsible for establishing and maintaining technology partnerships for Europe • Positioning PeopleSoft’s Strategies to our E.M.E.A partners

JOB TITLES

• HR SOFTWARE DEVELOPER July 1995 - December 1995 (6 months)

• HR PRODUCT MANAGER January 1996 - December 1996 (1 year)

• TECHNOLOGY MANAGER EUROPE January 1997 - July 1997 (7 months)

• PRODUCT CONSULTANTS MANAGER GERMANY (PRE-SALES) August 1998 - May 1999 (10 months)

• PARTNER INTEGRATION TEAM MANAGER EUROPE May 1999 - December 1999 (8 months)

• ALLIANCE TECHNOLOGY MANAGER E.M.E.A. January 2000 - March 2000 (3 months)

TIBCO Software GmbH






(Neuss)


English – Fluent

Married since 1999

1 Son born 2004








F ace bo o k RF Co n sul t i n g Pa g e:




399999

ORACLE Deutschland GmbH Düsseldorf/München HTTP://WWW.ORACLE.COM SEPTEMBER 1989 – JUNE 1995 (5 YEAR 10 MONTHS)

• Sales Support • Post-Sales Support • Installations on Unix and VMS • DBA Activities • Performance Tuning • Customer Training/Workshops (database, applications, dba, implementations) • Consultant at Customer Projects • Responsible for the required Unix Installation Scripts • Bug fixing • Installation of Oracle Applications such as Oracle Financials, Oracle Manufacturing etc. • Oracle Applications DBA • Oracle Applications Localizations

JOB TITLES

• JUNIOR SYSTEM ENGINEER September 1989 - September 1991 (2 years 1 month)

• SYSTEM ENGINEER September 1991 - March 1993 (1 year 7 months)

• APPLICATION LOCALIZATIONS ENGINEER April 1993 - June 1995 (2 years 3 months)






(Neuss)


English – Fluent

Married since 1999

1 Son born 2004












"Ralf is an excellent, broad skilled consultant. He has a very deep technical and customer handling expertise. When working on several European projects, Ralf was the one who managed to find a solution under a lot of time pressure. He managed to get things done in a very complex international and changing environment. He works autonomously and can manage teams well. He is a great guy and colleague, I miss to work with him and see him in a technology and team leading role with international or world-wide responsibility." — Michael von Hirschfeld, Deployment Manager / Business Consulting, Motive Inc (www.motive.com), worked directly with Ralf at Motive Communications (UK) Limited "Ralf is a tremendous individual contributor and a great team member. Ralf provided business analysis and database consulting expertise on several projects; in every case Ralf demonstrated creativity, professionalism, and technical expertise. Ralf always approaches his work with a positive attitude and is well respected by his peers for his high quality contributions." — Bill Gravette, Practice Manager, Motive, managed Ralf at Motive Communications (UK) Limited "Ralph is a very analytical person that can instantly understand a problem and think of several directions to resolve this problem at the same time. He also has the skill of explaining this in an way so that non-technical people can understand. Ralph's excellent analytical skills helped me more then once to solve difficult issues with customers." — Eric Hageman, Territory Manager, Motive, worked with Ralf at Motive Communications (UK) Limited "Ralf is a real number cruncher and can get do magical things by turning data in databases into valuable information. I have worked with Ralf on several occasions and have been impressed by his quick and reliable turnover. His personality, his technical skills and knowledge of what the customer needs make him an excellent person to work with." — Steven van der Kroft, Senior Systems Engineer, Motive, worked with Ralf at Motive Communications (UK) Limited "Ralf is a highly self paced and knowledgeable person with extreme focus on customer needs. He is always right on the spot and diligent to resolve whatever issues bug the customer. With his in-depth experience and know how in DB and reporting Ralf solves even the most challenging problems in this space. I have very much enjoyed working with Ralf and he's both an excellent team player and motivator. If you are looking for a highly responsible professional - this is the guy. Rainer Rottler" — Rainer Rottler, EMEA Head of Business Optimization Services, Motive, worked directly withRalf at Motive Communications (UK) Limited






(Neuss)


English – Fluent

Married since 1999

1 Son born 2004












"It was a pleasure to work with Ralf. He was a real Teamplayer and technically he was the oracle wizard. I learned a lot from him, and hope I can work with him again in the future." — Thomas Koeberlein, Technical Consultant, Motive, worked directly with Ralf at Motive Communications (UK) Limited "Ralf was a great addition to the Business Optimization Services team shortly after the team was formed. He stepped into the group and made an immediate impact. Ralf was always willing to dig into projects and customer issues to make sure our customers were successful." — David Costilow, Manager, Business Optimization Services, Motive, Inc., managed Ralf indirectly at Motive Communications (UK) Limited "Ralf is one of the people with I enjoyed most to work. He has excellent technical knowledge, can handle difficult situations and has an outstanding understanding of the customer and his problems. Through his motivational type, a very pleasant and more friendly work environment arises. He always has an open ear for problems and is also willed to suppport you to solve any problems. Summarized, I have rarely encountered such a work colleague, hadn't and wouldn't hesitate to cooperate with him again at any time." — Martin Hald, Senior Consultant, Motive Communications, worked indirectly for Ralf at Motive Communications (UK) Limited "Needless to say, he is a super engineer, who knows every technical stuff around our product in Motive and Oracle database. He never makes you wait for a long time when you ask him for technical information, design and construction. He is not only one of the most technical engineers in Motive but also a nice leader, who can take a lead for us to have proactive mindset to get over important and difficult situation in projects. This means that he has enough talent who can control big customers and managers in our company, he dedicates himself to technical portion in Motive, though. His character is remarkable as well since his bright and positive atittude has so good effects on the other project members even under serious pressure. He naturally tries to make bad atmosphere get better and can do it for any kind of people. Thanks to his character, technical help and strong leadership, the local team in Japan closed big projects successfully. Technical skill is very important when you want to work in IT industry, but your character is as important as skill. That's what Ralf proves." — Takafumi Okubo, deployment manager, Motive, worked directly with Ralf at Motive Communications (UK) Limited






(Neuss)


English – Fluent

Married since 1999

1 Son born 2004













"I can whole-heartedly recommend Ralf and his work. He is not only dedicated and skilled, but importantly an enthusiastic member of our team here at Motive. He brings a deep and varied skillset to any project, is a real pleasure to work with and consistently exceeds our customer's high expectations." — Christian Chapman, Technical Account Manager, Motive, Inc., worked with Ralf at Motive Communications (UK) Limited "Simply put, Ralf is one of the best people I've worked with in almost 18 years in the industry. His knowledge and seniorship are unique, as is his continuous attitude towards team work. Over the past four years, Ralf has been a mentor, a reference and a friend for everyone in my organization. He can be the type of natural manager, a true motivator that achieve his goals by leveraging his enormous experience, his highly structured work practices, his impeccable work ethics and his contagious enthusiasm." — Diego Carbonell Gonzalez, Technical Account Manager, Motive, worked directly with Ralf at Motive Communications (UK) Limited "Ralf is an excellent coworker to work with also is an excellent mentor that will guide to better in your work, I will recommend Ralf for any work." — Gerardo Tiscareno, Consultant, Motive Inc / Alcatel - Lucent, worked directly with Ralf at Alcatel#Lucent "Ralf's expertise in Oracle and Data Bases in general was of great value for the projects (both internal and external) that we developed at Motive. His dedication to the work, attention to detail, clear and detailed explanations and leadership could always be counted on to drive through the most complex problems." — Afonso Vaz, Various, Motive Inc., worked directly with Ralf at Motive Communications (UK) Limited. "Ralf is professional to the bones. Excellent technical skills. Very customer and solution focused. And a fine colleague. I would appreciate to work with him again at any time ." — Günter Brast, senior deployment manager, Motive, worked directly with Ralf at Motive Communications (UK) Limited. "Ralf was a very motivated , self-driven and always looking for excellent results. Because of his great teamworking skills, it was always easy to work together with Ralf" — Juergen Alber, Senior Director Services for EMEA, TIBCO, worked with Ralf at TIBCO Software GmbH





(Neuss)


English – Fluent

Married since 1999

1 Son born 2004













"Ralf is a customer oriented consultant/Pre-Sales Manager for complex IT solutions who demonstrates deep technical knowledge combined with professional communication skills to show technical, business, financial impact of IT solution to customers without losing sight of the strategic objective. I recommend him to any IT company to sell IT solutions." — Yücel Akkerman, Sales Specialist, IBM, worked directly with Ralf at TIBCO Software GmbH "Ralf has excellent technical skills, which allowed him to map the client's business needs with the technical capabilities of the CrossWords Software product. Ralf was involved in the Sales cycle while I was part of the team delivering the sold solution to the client. When Ralf was involved in a project, I could be confident that the project setup was correct." — Michael Selig, IT Specialist, CrossWorlds Software, worked with Ralf at CrossWorlds Software GmbH (now IBM) "Ralf is able to both manages strategic sales and to go deep on the technical aspect. In parallel, he was strong creating a positive relationship and a good climate, both inside the presales team and with the customers and prospects." — Thomas Dognin, PreSales Leader, CrossWorlds Software, worked directly with Ralf at CrossWorlds Software GmbH (now IBM) "Ralf is a dedicated and detail-oriented person. He has deep technical understanding and ability to rapidly assimilate new concepts and technologies. While working at CrossWorlds with Ralf I both worked with him on Proof-of-Concept projects and delivered workshops for customers with him. His intelligence and wit ensured a successful and enjoyable time." — Bob Hartley, Education Specialist, CrossWorlds Software, worked with Ralf at CrossWorlds Software GmbH (now IBM) "Ralf Fickert has been an outstanding Technical Presales Manager at CrossWorlds (today key component of IBM's SOA middleware). Ralf has supported key customer sales situation with extremely profound technical expertise. In the same time Ralf always combined his technical knowledge with strong sales communication strengths. Working in a team with Ralf was almost a guarantee to succeed in complex customer selling scenarios. I am more than happy to act as a reference for Ralf. Please don't hesitate to call me under +44-783 425 4758. Frank Hendricks" — Frank Hendricks, WebSphere Business Integration Sales, IBM Germany, worked directly with Ralf at CrossWorlds Software GmbH (now IBM)





(Neuss)


English – Fluent

Married since 1999

1 Son born 2004













"Ralf was very well known in CrossWorlds for his continuous very high quality of work with customers as well as a colleague who was always trusted by everybody in CrossWorlds. Ralf performed all technical tasks in his job always in the most perfect way (I can judge about his work for Education but also from my teamwork within the management team) and had a reputation that made him the expert inside of TechSales but also in Consulting or in my Education Department. The Managment Team in CrossWorlds was always very pleased with the way how Ralf acted. I can confirm that besides his technical skills Ralfs Sales focus was outstanding, especially he managed to not only sell our Software once to customer but to create an ongoing relationship with our customers that resulted in more than one single deal." — Alexander Ziegler, Manager Education EMEA, CrossWorlds, worked with Ralf at CrossWorlds Software GmbH (now IBM) "Ralf was a great manager of the Pre-Sales group for Peoplesoft Germany. He was always full of energy, passion for the product and deep understanding of the solutions space he was working in. His team liked working for him and always produced good results. He did a great job." — Ralf Schroeder, Staff Developer, Peoplesoft GmbH, München, PeopleSoft, worked with Ralf at PeopleSoft Inc. "Ralf has excellent inter personel skills and has the capability to explain complex requirements in very structured and simple way on different levels of the organisation... And always with a smile in his face... I really enjoyed to work together with Ralf." — Helmut Kaitz, Enterprise Sales Support, EMEA, PeopleSoft, worked with Ralf at PeopleSoft Inc. "I really enjoyed working with Ralf. He was extremly helpful in getting up to speed quickly at PeopleSoft by giving easy access to his vast knowledge about the company and the productsfreely. Also his open, honest, and positive attitude in dealing with people made the time we worked together an extremly positive experience." — Hanspeter Meindl, Manager Presales, PeopleSoft GmbH, reported to Ralf at PeopleSoft Inc. "Ralf is a great manager who looks out for his team and is not afraid to take chances on new ideas or people. I would be happy to work for or with him again." — Laura Schroeder, Senior HCM Consultant, PeopleSoft, reported to Ralf at PeopleSoft Inc. "Mr. Ralf Fickert was a great team leader, motivated person with solid skills in software development." — Michael Mai, PeopleSoft HR Product Manager, PeopleSoft, managed Ralf at PeopleSoft Inc.





(Neuss)


English – Fluent

Married since 1999

1 Son born 2004












CV Ralf Fickert June 2013

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