Customs & Border Protection (CBP) Department of … Future Airports- Wolf Tombe.pdf · SAP R3...
Transcript of Customs & Border Protection (CBP) Department of … Future Airports- Wolf Tombe.pdf · SAP R3...
Customs & Border Protection (CBP)Department of Homeland Security (DHS)
Improving Border SecurityWith Information Technology
“Building for the Future”
Presented atIsrael Homeland Security International Convention 2010
October 31st – November 3rd, 2010 Tel Aviv, Israel
Mr. Wolf Tombe, Chief Technology Officer
Topics� CBP – On a Typical Day� Daily Enforcement & Operational Actions� IT Challenges & Operational Infrastructure� Technology Usage & Priorities� Building for the Future
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On a Typical Day� 1.1 million passengers and pedestrians
(including 680,000+ aliens)
� Collect $90.4 million in fees, duties and tariffs (Second largest revenue collector in US – behind IRS )
� Analyze over 400 lab & forensic samples
� 256,897 incoming international air passengers;
� 43,188 passengers/crew arriving by ship;
� 70,900 truck, rail, and sea containers;
� 331,347 incoming privately owned vehicles;
� 85,300 shipments of goods approved for entry;
Daily Enforcement Actionsin 2009� 107 arrests; 7.5 weapons seized
� 1.5 travelers for terrorism/national security concerns;
� 2,139 illegal aliens detained
� 146 smuggled aliens
� $ 300,582 in undeclared/illicit currency;
� 14,270 pounds of narcotics in 179 seizures– A 74% increase over 2008 levels
� $649,900 fraudulent commercial merchandise at ports of entry.
� 4,291 Agricultural Violations including 454 pests
Daily Operational Actionsin 2009� Rescues: 488 events with 1281 people. 3 illegal
crossers in life threatening conditions each day.
� Operational Deployment of:
– 21,863 vehicles
– 1,419 canine enforcement teams .
– 290 aircraft
– 225 watercraft
– 280 horse patrols
IT Challenges� 1,600 Locations/Sites in CBP� 9,000 circuits to support for DHS - OneNet;� Radio Networks VHF(LMR):
� 1200 VHF fixed sites, HF: 20 Fixed sites.� 42,400 Tactical Radio Subscribers
� Over 65,000 Workstations and 9,863 Sensors� 607 Remote Video Surveillance Sites (fixed & mobile )� Overseas 58 Container Security Initiative ports, I mmigration
Advisory Program ports, and attaches� Rugged, harsh and demanding operating environments
OIT Operational Infrastructure� 7x24x365 operations (NOC, SOC, Help Desk, and syste m monitoring) -
Can Not Go Down;� For every minute of down time 764 people back up at the borders,
seaports or airports. In one hour that is 46,000 p eople and 3,000 containers!
� On-site full redundancy, backup power, DROC;� 6.5+ Petabytes of Raw Storage, 650 terabytes of ope rational data;� 10+ billion data requests/transactions daily just o n mainframes;� 2,000 servers (mainframe, Unix, and Windows) at the National Data Center
(NDC) plus 1200 servers in the field.� Over 15 million messages & Billions of records proc essed daily.
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OIT Technology Usage� 3000 + Technologies are Technology Reference Model (TRM)� Application Stacks
� J2EE� Linux, Unix, WebSphere, WebSphere Portal, Oracle
� Spring, Hibernate, SQL, EJB, JSP, STRUTS, JMS, JDBC , Portlets, Web Services� .Net
� Windows, IIS, SQL Server, SharePoint� .Net, WebParts, Web Services, Silver Light
� Mainframe� CICS, COBOL, JCL, DataCom, WebSphere MQ
� ERP� SAP R3 Supply Chain Management
� SOA� DataPower, Oracle SOA Suite, WebSphere MQ, WebSpher e
Message Broker
How Do We Reduce CostsWhile Preserving Quality Service?� Change the Infrastructure
� Modernize to reduce numbers & improve efficiency� Move to Prebuilt Server & Storage Appliances
� Leverage cost effective Managed Services� Improve Program Management & Requirements� Automate End-to-End monitoring & management � Eliminate redundant tools , Turn Things Off� Partner with other, exchange services� Federalize Workforce� Leverage Enterprise Services & Partners� Build Applications NOT Systems
OIT FY 2011 Priorities1. Reduce Costs by $216M through Operating Efficiencies
2. Maintain Systems Availability & Reliability (within budgets)
3. Systems Modernization, Automation, and End-to-End monitoring & management (to reduce costs) Eliminate duplicate/redundant tools
4. Move to Commodity Appliances & standard Images
5. Move Systems Operations & DR to DHS Data Centers
6. Rebuild AES on new Appliance Infrastructure and tools
7. Move to Managed Services for Email and Sharepoint As A Service
8. Improved Requirements Management & Program Management
9. Consolidate NOC/SOC/Apps Mgt into Enterprise Operations Center
10. Work Force Professionalization, Expertise & Federalization (certification in PMP, ITIL, CISSP, MSE, RH Linux, …)
Future Enterprise Integration- Eliminating Stovepipes
Enterprise Service Bus (ESB)Enterprise Service Bus (ESB)
Common Application Integration Portal
ACE &ACS
TECS &TECS Mod
ENFORCE
ATS& AFI
CATSCOSS
BPETSE3
SAP. . . .
Enterprise ManagementInformation System
SSO & AD
EnterpriseData Warehouse
EnterpriseData Warehouse
OtherSystems
ONENETONENET
Enterprise Server Farm & Virtualization
Load BalancingActive Fail overData ReplicationRedundancy Lower CostStorage Networks ScalabilityHeterogeneous
Servers Clusters
What do we want from Products (HW/SW/Communications)� Lower Cost of Ownership� Faster Delivery / standup of capability� Scalability� Availability / Supportability� Security (High Assurance/High Availability)� Capability tied to objectives/outcomes� Open Interfaces� SOA enabled� Plug and Play� Integration with other products� Elegant Simplicity
What do We Need From an Integrator / Systems Engineering and Technical Assistance Support?
� Reduce costs (especially O&M) � Performance / incentive based Contracts � Provide a compelling Business Case (ROI & TCO)� Service Level Agreements with penalties� Standardized appliances – prebuilt & supportable� Standardized builds � Rapid Spiral/Evolutionary Development� leverage ESBs, workflow, Enterprise data warehousing,
Business Intelligence, e-forms, reuse. � Integrate with monitoring/managing tools� Automated Functional, Performance testing
What do we want from an Integrator / SETA Support? - continued
� SOA service solutions not stand alone systems
� Qualified Personnel (PMP certified, ITIL, MSCE, RH Linux certified, etc.)
� Systems engineering discipline & accurate documentation
� Secure, scalable, supportable – no downtime
� Stand behind your work and fix the problems� Deliver on time, within budget and Add value
Summary� CBP is the oldest and largest of the DHS IT components. We
maintain a huge infrastructure processing millions of transactions and billions of data searches each day.
� CBP operates around the world in a time critical environment. Any disruption or system outages can back up thousands of people dayor night.
� CBP must maintain 24x7x365 capable systems with absolutely no down time that are responsive to surge demands and provide accurate, timely and verifiable data to users in seconds.
� CBP is the second largest collector of revenues in the US Government. We must support and facilitate legal trade.
� We are moving to an enterprise SOA environment leveraging Appliances and managed services.
� We do not endorse the Exadata or Exalogic but we do expect to buy more in the future and are very happy with their initial capabilities, performance and reliability.