Customer Feedback
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Transcript of Customer Feedback
Name of Customer:
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_______________________________ ______________________________
May we request you to spare few of your valuable moments for filling up following points to help KEPL serve you better :Please answer the question below by using these number values to rate your answer 1.= Very Poor / Strongly Disagree2 = Poor / Disagree3 = Average / Not sure4 = Good / Agree5 = Excellent / Strongly Agree
TOPIC 1 2 3 4 5
How was the enquiry attended
Was Quotation In order
Was Delivery On- Time
How were dispatch details communicatedWhether Goods were Received in sound formWas Quality of Goods Satisfactory
How was our response to your communicationHow would you rate your overall
satisfaction
Any Comments or Suggestions : ____________________________________
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Name:
Designation :