Customer Feedback

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Name of Customer: _______________________________ _______________________________ _______________________________ _______________________________ ______________________________ May we request you to spare few of your valuable moments for filling up following points to help KEPL serve you better : Please answer the question below by using these number values to rate your answer 1.= Very Poor / Strongly Disagree 2 = Poor / Disagree 3 = Average / Not sure 4 = Good / Agree 5 = Excellent / Strongly Agree TOPIC 1 2 3 4 5 How was the enquiry attended Was Quotation In order Was Delivery On- Time How were dispatch details communicated Whether Goods

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Feedback form

Transcript of Customer Feedback

Page 1: Customer Feedback

Name of Customer:

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_______________________________ ______________________________

May we request you to spare few of your valuable moments for filling up following points to help KEPL serve you better :Please answer the question below by using these number values to rate your answer 1.= Very Poor / Strongly Disagree2 = Poor / Disagree3 = Average / Not sure4 = Good / Agree5 = Excellent / Strongly Agree

TOPIC 1 2 3 4 5

How was the enquiry attended

Was Quotation In order

Was Delivery On- Time

How were dispatch details communicatedWhether Goods were Received in sound formWas Quality of Goods Satisfactory

How was our response to your communicationHow would you rate your overall

Page 2: Customer Feedback

satisfaction

Any Comments or Suggestions : ____________________________________

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Name:

Designation :