ELIZABETH ALLISON31 Allendale Road, Billingham TS23 1PW

Tel: 01642 531946 Mobile: 07805 875 709 Email: alli31@sky.com

PERSONAL PROFILEAn experienced, highly motivated Secretary/PA with excellent shorthand and IT skills, with first rate organisational skills and initiative. As a loyal, supportive professional, I am used to prioritising a demanding workload under pressure. Versatile and adaptable; embraces change and new challenges.

KEY EXPERIENCE AND SKILLS

Competent user of Microsoft Word, Excel, PowerPoint, Access and Outlook. Competent user of Sage Construction, IFS, ICass, CassCore packages. A good command of English grammar and spelling. Typewriting speed of over 80wpm. Ability to work under pressure to meet tight deadlines. Accuracy and attention to detail. The ability to work as part of a team. Tact and discretion for dealing with any confidential information. Attended in-house IFS, Cass Core and I-Cass training workshops. Sage Construction and Sage 50. IOSH Managing Safely.

CAREER HISTORY05/10/15 – Present Materials Processing Institute Secretary to Directors

Provide secretarial duties to the Operations Director & Business Development Director. Work closely alongside the Chief Executive’s PA. Typing of all quotations. Maintain all project paper and electronic files and keep the tracking system up to date on a

Daily basis. Diary management using Outlook. Arrange room bookings using Outlook. Schedule travel, appointments and meetings. Deal with all incoming calls in to the Chief Executive’s office. Deal with correspondence of a confidential nature.

June 2014 – 11.09.15 Heerema Hartlepool Ltd QA/SHE Secretary

Assisted the QA/SHE Departments in line with Department Managers' requirements. Attended and minuted specific meetings. Compiled statistics using Excel database (LMRA, Lifting Plan Cards, ROSPs and SIDs) Maintained department project files electronically. Organised and gained authorisation for travel. General administration and reception cover. Arranged meetings including tea, coffee, lunch when necessary. Co-ordinated all onsite/online Safety Inductions. Performed tasks which may be requested by the Directors. Typed all QA Work Instructions and Reports. Created Requisitions for the SHE Department using IFS.

Oct 2010 – June 2014 Kaefer Opus Ltd Purchasing Administrator

Responded to telephone/email enquiries regarding stock. Monitored stock levels. Raised and processed purchase orders for new stock to ensure that supply demands were

met to ensure the job ran smoothly at all times. Liaised with the sales team, suppliers site managers and directors on a regular basis. Looked after the on-hire/off-hire of all company vehicles and machinery and maintained up

to date records on a daily basis. Attended meetings with suppliers to discuss new hire contracts, office and site supplies.

July 2009 – Oct 2010 NHS Blood Transfusion Group Secretary to Construction Manager

Greeted visitors and callers, routed and resolved information requests. Scheduled travel, appointments and meetings. Co-ordinated space and office organisation, maintaining paper and electronic files. Typing of all correspondence, compiling data for expense and statistical reports. Liaised regularly with other personnel across the NHS Groups. Attended and minuted specific meetings onsite and offsite.

March 1997 – 2July 2009 Middlesbrough Football Club Media Secretary

Responded to all supporters’ mail providing a personal response to letters. Dealt with customer complaints. Kept a record of all incoming and outgoing mail for the Media Department. Received all incoming calls in to the department and dealt efficiently and effectively with

enquires. Organised all travel arrangements for the managers. Handled all press pass applications from the media and photographers. Dealt with all press and photographer queries on match days. Assisted the Media Manager in arranging player interviews, liaised with the football staff and

players and contacted the media to set up suitable dates and times for interviews. Attended PR events/meetings in the absence of the Media Manager. Liaised daily with the Community Liaison Officer and match day Programme Editors.

1995 – March 1997 Balfour Beatty (Contract) Project Secretary

Typing of all letters, memos, faxes, reports minutes of meetings, presentation slides, spreadsheets, graphs.

Dealt with correspondence of a confidential nature. Maintained an efficient filing system. Dealt with all incoming calls and reception duties. Diary management. Arranged all onsite induction courses for new subcontractors to site. Liaised regularly with BASF Plc Fire Station and site security. Assisted the manager in arranging all PR events, i.e. team building events, presentations,

seminars, site visits, staff social evenings etc. Recorded all incoming/outgoing mail and distributed accordingly. Supervised office junior.

Various Other Long-Term Positions Held during 1984 – 1995BHP Petroleum, Secretary/Purchasing Assistant to Site Superintendent.English Partnerships, Secretary to the NE Area Manager.Alfred Dunhill, London, Secretary to the Design & Marketing Executives. Bell Lines Shipping, Secretary to the Commercial Sales Manager.Normid Printing Company Ltd, Secretary to the Executive ManagerQUALIFICATIONS AND TRAINING

6 CSE’s including Maths Grade 3 & English Grade 1 2 O’Levels, English Language Grade B, Biology Grade C Typewriting RSA I - Pass, RSA II - Distinction, RSA III - Distinction Northern Counties Advanced Typewriting, Distinction. Word Processing RSA I Elementary - Pass, RSA II Intermediate – Distinction. Word Processing Northern Counties Advanced – Distinction. Audio Typewriting, Chamber of Commerce - Pass English for Secretaries – Pass Shorthand Pitman - Pass, Shorthand RSA - Pass at 80 wpm and 100 wpm.

ADDITIONAL INFORMATIONSports – swimming and general keep fit.Hobbies - Floristry - Obtained Level I Floristry Art & Design July 2015 and currently studying for Floristry Art & Design Level II (Evening Class) at Houghall College, Durham.British Sign Language Level I - Pass with 9 Credits

REFERENCESAvailable upon request.