PERSONAL INFORMATION name: Daniel Jonathan Valik, ABM, MAS, MBA

date of birth: 15th January 1981

current residence: United States of Amerika (USA)

address: 3850 Klahanie Dr SE, Issaquah, WA 98029

Summerwalk at Klahanie

16-101nationality: Austria

phone: Mobile (US): +14259884446

e-mail: Daniel.Valik@Live.com (private)

sip/IM: Davalik@Microsoft.com

biography: http://bios/daniel.aspx

social: find me on Linkedin.com/Daniel J. Valik

find me on Xing.com/Daniel J. Valik

LANGUAGES german: native language

english: fluent

japanese: basic, beginner

ORGANISATIONS E-Business-Community Vienna, ClubComputer (www.clubcomputer.at), a contributor to

http://blogs.technet.com/austria/, Wirtschaftsblatt, E-MEDIA, Regular Guest Speaker at WIFI

Austria and University of Klagenfurt;

ACTIVITIES

Aikido, Iaido, Kendo, Kyudo, Meditation, reading, traveling, food, history, philosophy, other

cultures, art, dancing, writing, cooking, mountain climbing, water sports, etc.

EDUCATION 09/2009 – 10/2010 MBA (Master of Business Administration

for Change and Strategic Management),

Alpen Adria University Klagenfurt 09/2009 – 09/2010 MAS (Master of Advanced Studies for

Change/Knowledge Management.),

Alpen Adria University Klagenfurt/MOT

09/2006 – 03/2009 ABM (Academic Business Manager, University course

of instruction to General Business Management),

WIFI Vienna

09/1996 – 1999 CS/CD (Computer Science/Commerce Degree)

Private School for Information Technology &

Business Traders, Vienna

QUALIFICATIONS Microsoft Certified Trainer (2004-2011/active)

Microsoft Certified Technical Specialist -Voice Technologies (OCS)

Microsoft Certified Technical Specialist - Exchange Server

Microsoft Certified Professional -Exchange Server Design

Microsoft Certified Systems Administrator 2003

Microsoft Certified Systems Engineer 2003

Microsoft Certified Systems Engineer 2000

Microsoft Certified Office Specialist 2003

Microsoft Certified Professional (div. exams)

English as a second language (WIFI Vienna, Smart Language Training)

Japanese introduction (WIFI Vienna, Smart Language Training)

TRAININGS 2010 – 2012

Scenario-Focused Engineering Seattle, WA. USA

Technical Training at the Tech Ready Seattle, WA. USA

UC @ Call Center, Contact Centers Seattle, WA. USA

2008 – 2010

Technical Training at the Tech Ready 9/11 Seattle, WA. USA

UC Voice Ignite Training (as Proctor) Prague, Chech Rep.

Business Management Courses, Univ. Klagenfurt Klagenfurt, Austria

TechData Forum “Mobility” (as guest speaker) Vienna, Austria

TechNet briefings and product launch events Austria

Microsoft marketing Big Days roadshow Austria

UC launch events Austria

2006 – 2008

Technical Training at the Tech Ready 2/4/6/7 Seattle, WA. USA

UC Voice Ignite Training Barcelona, Spain

Seminar “Account Planning” Microsoft Austria

Presentation Training “Voice & Speech” Microsoft Austria

Technical Specialist Academies Microsoft Austria

Presentation Power Microsoft Austria

Precise Question and Answering Microsoft Austria

Microsoft Global Exchange 2006 Orlando, Florida USA

Business English „Cambridge First Adv. WIFI Austria

Certificate” Part II

AWARDS Microsoft Team (EPG) Award for Business Development (book projects/autor act.), 2010, http://www.microsoft.com/uc/de/at/ Member of the high potential program of Microsoft Austria (ranking based on revenue, commitments and extra activities/success) 2010

Award for Competition – Microsoft Strategy (internal) whitepaper with Content of Cisco Systems and Microsoft’s UCC/Cloud and Mobile strategy, also content of the master thesis for the MBA study, University Klagenfurt/MOT, Austria; 2010

Microsoft Team (EPG) Award for Mobile Projects (Windows Phone Initiative), 2010, http://www.out-of-office.at/

Microsoft Team (EPG) Award for Windows Mobile Projects, 2009, Microsoft References Microsoft Team (EPG) Award for Emerging Market Business (VoIP - UC/OCS Projects), 2009, Unified Communications

Excellent Completion of the University course to Gen. Business Management, 2008 Microsoft Gold Star Award (first Nortel/Exchange 2007 Voice integration), 2007

WORK EXPERIENCE 10/2011 – present

Sr. Program Manager - Unified Communications,

Global Business Operations & Strategic Services

Microsoft Corporation Headquarter Redmond, USA, http://www.microsoft.com

As Sr. Program Manager for Unified Communications I drive the evolution and

maintenance of the Global Business Operations & Strategic Services unified

communications strategy. This includes gathering, consolidating and prioritizing business

requirements from the supported programs and teams, as well as researching existing and

emerging technologies and working with partner teams to determine how they should be

leveraged as part of the overall customer support environment. This also includes mapping

of business requirements to critical processes to identify opportunities to change processes

and/or technology to ensure operational alignment between proactive, self-help and

assisted support. Next to this I’m responsible to communicate the global UC strategy and

deployment status updates to senior leadership and management, as well as ongoing

readouts of measured effectiveness as part of a continual improvement process. For this I

drive engagements and be the CSS primary point of contact with IT and third-party

development vendors, as needed. It is also a goal to support the field sales with references

about Lync and UC in Contact and Call Centers. My activities include partnering with

several teams to deliver functionality to meet prioritized business requirements and

owning the ongoing professional relationship. Also I ensure that CSS business

requirements for supporting infrastructure, such as the Lync and Microsoft cloud

platforms, are documented, prioritized and championed with the appropriate groups.

03/2011 – 10/2011

Sr. Architect for Unified Communications Technologies, APAC Region

Unify2 Asia Pacific Pte. Ltd., http://unifysquare.com

This position combines few interesting areas: As Architect at Unify² I´m responsible for

sales, business development, project management and also for the solution design and the

integration of UC technologies in international enterprise projects. In this field I´m working

with international partners and customers in the APAC region and also with the global

team at Unify² to develop new add-ons and extended solution for UC. Next to this I´m also

responsible for competitive analysis and positioning in terms of Microsoft, Cisco, Google,

Avaya, Siemens and other UCC platforms, communication, collaboration and mobile

solutions. Unify² is a spin-off of Microsoft and the mission is to influence the

communication & collaboration market as group of UC experts and to develop new add-

ons for the Microsoft UC platform. Additionally Unify² provides a broad knowledge about

other UC & Collaboration vendors and solutions like Cisco, Avaya, Siemens, IBM and

Google.

08/2006 – 03/2011 (4 years, 8 months) Sr. Product Technical Specialist - Unified Communicaitons & Mobility (TSP UC Core)

Microsoft Austria GmbH, http://www.microsoft.com/austria/

As Sr. Product Technical Specialist for Unified Communications I was responsible for the

integration and product design of UC technologies at our enterprise customers (EPG). I

worked with international and local (Austria) partners and corporations to evangelize the

Unified Communications solution. This was a solution selling position comprising technical,

sales, marketing and business development activities. In this role I was also acting as kind

of UC strategist in terms of competitive know how and market analysis (especially for

Cisco, IBM, Google, Apple, Carrier-solutions, CTI/UM vendors and others). Additionally, I

was responsible for acquiring new business partners for the UC market, enabling adoption

of UC capabilities at customers, supporting deployment projects and consulting in change

and business process optimization projects.

01/2010 – present (7 months)

Author (next to Microsoft employment)

Microsoft Austria GmbH, http://www.microsoft.com/uc/de/at/

First Book: "The Renaissance of Communication and Collaboration", Microsoft

exclusive for customers and partners; date: October 2010, language German;

link: Download E-Book from Microsoft

Second Book: "Unified Communications (Telefonieren Sie noch oder kommunizieren

Sie schon?)", MSPRESS; date: November 2010, language German and English;

link: Amazon

Third & Fourth Book about Unified Communications, Cloud Services, Mobile Technologies

and Business Impact in planning for Beginning of 2012 (Project start 2011), Publishing

international; powered by http://www.packtpub.com

09/2005 – 08/2006 (1 year)

Technical Specialist -Messaging & Operations,

Infrastructure Group (TSP Messaging)

Microsoft Austria GmbH, http://www.microsoft.com/austria/

As Technical Specialist for Messaging and Operations I was responsible for the

integration and the product design of the Windows, Exchange, Identity platform and

virtualization technology in our enterprise customer opportunities.

12/2004 – 08/2005 (9 months)

Product Solution Manager -Messaging & Integration

MATERNA Information & Communications GmbH Vienna, http://www.materna.at

As Product Solution Manager I was responsible for the area Unified Messaging and

integration, for the customer opportunities, escalation management, and the partner

collaboration and integration. Additional I was (with) responsible for product design,

customer feedback and telecommunication market analysis.

04/2001 – 12/2004 (3 years, 9 months)

System Engineer, Consultant, Trainer (MCT Degree)

MATERNA Information & Communications GmbH Vienna, http://www.materna.at

As System Engineer I was responsible for the design, integration, support and part of

the product design of the Materna communication solution suit (Unified Messaging,

VoIP, IVR, WAP, MMS, FSMS, FAX, Voicemail, CTI, PBX/CISCO) based in Austria,

Germany, Italy and Hungary.

01/2001 – 03/2001 (3 months)

Solution Specialist, Administrator

TCP Phone Vienna

As Solution Specialist and Administrator I was responsible for the Microsoft Windows

and Linux Debian platform administration.

08/1999 – 02/2000 (7 months)

Internal IT Service, Sales

Media Markt Vösendorf, http://www.mediamarkt.at/

In the internal IT service I worked as internal service technician and later additional in

sales

REFERENCES

Mr. Marc Stolte, Sr. Director, World Wide Sales Strategy – Productivity Microsoft Redmond Campus, USA, marc.stolte@microsoft.com, +1 (425) 5384137

Mr. Christian Maranitsch, Segment Director Western Europe Incubation Sales Microsoft Western Europe Headquarters, cmaran@microsoft.com, +43 (664) 1927-440

Ms. Yvonne Bettkober, Incubation Director for GE, CEE & MEA Microsoft Corporation HQ, yvonne.bettkober@microsoft.com, +41 (78) 844 66 76

Mr. Gerald Six, Business Manager Microsoft Infrastructure and Services Hewlett-Packard Gesellschaft m.b.H., gerald.six@hp.com, +43 (664) 1009-253

Mr. Mark McGregor, CEO of Leadership Center GmbH

Leadership Center GmbH, Mail@MarkMcGregor.ch, +41 (79) 436 5719

Mr. Thomas Putz, Manager Portfolio Development

Kapsch BusinessCom AG, Thomas.Putz@Kapsch.net, +43-(664)-6285459

Mr. Jochen Kunert, Managing Director Unify² EMEA

Unify² Germany GmbH, Jkunert@unifysquare.com, +49 (171) 7471844

Mr. Prof. Dr. Robert Neumann, Director

M/O/T School of Management, Organizational Development and Technology,

Robert.Neumann@Uni-Klu.ac.at, +43-(664)-3375093

Mr. Gerhard Reinhold, Regional Sales Director D-A-CH

Dialogic Germany GmbH, Gerhard.Reinhold@dialogic.com, +491723011876