CSC CLOUD IU ™A CSC CLOUD SOLUTION FOR

SAP

SAP environments are time consuming to deploy, complex

to modify or refresh and costly to manage. Typical deploy-

ments do not fully utilize systems, resulting in significant

server sprawl — with large footprints spanning

50, 100 or more servers. Under-utilization of resources

means wasted space and energy and higher maintenance

and administrative costs. If you’re facing an upgrade

window, this is the time to migrate your SAP land scape

to reduce costs and simplify management.

Deployments, upgrades and platform migrations can have a significant business impact if not thoroughly planned and tested — but setting up new environments for testing and development or operating system upgrades can be time consuming and cause significant project de lays. Migrating to production, the most critical step, must be fail-proof and permit fast and easy rollback in the event that issues occur. The business and cost implications of extended implementation or upgrade cycles may require that you find new ways to accelerate deployment and save on implemen tation costs.

As SAP application owners or IT leaders, meeting your busi ness requirements for availability, application performance and disaster recovery is imperative for your line of business and enterprise applications. Highly resilient and secure environments are table stakes for all mission-critical applications.

THE SOLUTIONCSC Cloud IU for SAP (Infrastructure Utility) is a cloud-based managed utility service supporting production as well as de-velopment and testing environments. You get the advantage of skilled resources to deploy and manage an SAP infrastructure cost effectively along with hardware, operating system and management infrastructure optimized for an SAP environment, in a pay-as-you-go service. Focus your team’s energies on SAP business processes, and let us take care of the rest.

Capable. Accelerate upgrade and deployment of SAP by more than 30% with CSC Cloud IU for SAP. The offering provides a ready-to-use managed service with SAP infrastructure, Basis support and a menu of modular services choices to support all SAP environments. Built on CSC’s Infrastructure as a Service, the offering delivers secure, reliable and resilient SAP landscapes, providing compute, storage, backup/restore, disaster recovery and SAP basis layer services. CSC Cloud IU for SAP provides the founda tion for any SAP operational environment: leading technol-ogies from SAP, VCE, EMC, VMware and Cisco; proactive problem resolution; SAP infrastructure management best practices; and operational efficiencies honed over more than 50 years of outsourc-ing experience.

Flexible. CSC Cloud IU for SAP can be deployed as a service from either CSC data centers or as a private cloud on your site with our industry-leading BizCloudTM. Using the same cloud fabric, architecture, rate structure, and Basis support across both deployment models allows you to match your SAP work-load to the right deployment model and be confident of a rapid and seamless migration between environments. With all deploy-ment models, you gain greater operational flexibil ity with rapid resource scaling up and down as required — pay ing only for the resources used above the committed minimum.

THE CHALLENGE

CSC addresses challenges of managing SAP infrastructure

CHALLENGE SOLUTION

Cycle Time Lengthy instantiation periods for new SAP instances required for deploy-ment, add-ons and refresh programs

Scalability Investment required for new modules, development and testing

Execution Lack of right mix of skills and resources to deploy and manage SAP environments

Risk Mitigation Managing migration, multiple vendors and integrating with your existing environment

Security Meeting security and compliance requirements

Implement CSC Cloud IU to rapidly provision and decommission required SAP environments

Scale based on business demand with CSC’s managed SAP utility service

CSC offers proven experience and capabilities to deploy and manage your SAP infrastructure, operations and applications

Choose a broad-based, capable supplier offering the choices required to meet your needs

Gain the security profile you require with on- and off-premises deployment options

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Secure. Off premises, Cloud IU deploys from Tier II and III ac-cess-controlled, fault-tolerant SSAE 16 (SAS 70 Type II) audited CSC data centers. Your SAP cloud environment is pro tected by CSC’s holistic defense-in-depth security framework, which delivers the physical and logical security, access control and data integrity options needed to support mission-critical applications.

Reliable. With CSC Cloud IU for SAP you can have confidence that your service levels for critical enterprise and line of business applications will be met or exceeded. You gain a highly available, resilient SAP environment combined with the baseline service required to provide a stable, reliable SAP system — with both run-time operational support and a menu of operational services that can be selected based on your particular needs. We offer multiple service levels, full backup support and multiple disaster recovery options so as to cost effectively meet the needs of both production and test and development environments.

Cost Effective. Lower your overall infrastructure cost by at least 20% as compared to a traditional onsite SAP deployment. Eliminate investment in hardware and skilled IT resources to deploy, maintain and support SAP environments; refocus your SAP-skilled staff’s efforts on more critical business priorities. Shift from a Capex to Opex IT delivery model and avoid upfront capital costs and reduce deployment cost. Cloud IU for SAP of-fers utility-based monthly rates for both the infrastructure and Basis support, based on the compute and I/O required and tier of service needed. Onboarding services include architectural design and provisioning of the new cloud-based environment.

WHAT’S INCLUDED CSC Cloud IU for SAP combines leading technology from SAP, VCE, VMware, EMC and Cisco with CSC’s proven expertise in SAP, managed services and cybersecurity. The base pack age includes:

• Compute, storage, backup/restore, disaster recovery opti mized for an SAP environment

• All software licenses required to support and manage the infrastructure through the operating systems

• SAP Basis layer management support

Service solution components include: application SAP-aware backup and recovery, SAP and database-aware high availability, connectivity via VPN and MPLS , operating system and data-base software based on MS Windows Server or Linux Red Hat and Microsoft SQL Server, Oracle and DB2, rapid provisioning capability and a replicated production environment for disaster recovery support.

Startup services include architectural design and provisioning for your SAP cloud infrastructure.

Run and maintain services include: monitoring of the application, platform, batch job processing, transport requests and backups; database administration; Solution Manager for SAP monitoring and OSS maintenance; and SAP NetWeaver Management Service.

Cloud IU for SAP

SAP SupportTeam

SAP SupportTeam

Vir

tual

Mac

hin

es

x SAPSx I/OSecurityVPN Access

Basic Support

Basic Compute

Backup

Applicationsand Database

Storage

CPUs

OperatingSystems

Memory

Antivirus

Monitoring

Patching

Management and Reporting

Provisioning

CSC’s Foundation for the SAP Cloud

Resilient, secure and reliable infrastructure optimized for SAP landscapes

Choose from three levels of service, with the availability levels required for both development and testing or production environments and three disaster recovery options for high- availability service levels.

Optional Startup and Support Features

Optional catalog services to meet your needs include:

• Database upgrades or reorganization of the database

• Exchange SAP Kernel

• Additional copies of systems, clients, printer configurations

• SAP application upgrades

• Implementation of EarlyWatch findings

• Load balancing

• User administration

• Installation of a new SAP system or application server

The following are available and quoted on a per instance basis: hardware, operating system and database migration services; configuring interfaces; and enabling WAN service.

KEY BENEFITS Gain compelling advantage with CSC Cloud IU for SAP, a managed in frastructure utility supporting SAP production, development and test environments. Benefits include:

• CSC CloudCompute infrastructure and Basis support

• Multi-tenant or dedicated service

• Billed on utility basis with standard rates

Become More Agile

• Reduce cycle time for SAP deployments, add-ons and refreshes

• Expand and contract resources as required

• Seamlessly migrate between development, QA and production

Reduce Risk

• Experience high-availability, resilient SAP environments

• Eliminate IT capital and lead times

• Use a full-service provider with proven expertise in developing and managing SAP applications

• Take advantage of the catalog of modular service choices to support test and development and production applications

Lower Costs

• Reduce cost of deployment and management

• Refocus IT staff on business value versus ongoing operations

CSC — COMMITTED TO YOUR SUCCESSWith more than 50 years of system integration experience, we understand the enterprise. Customer-centric and platform independent, we help you select the best technology. Security is an integral component of all our offerings, processes and systems. Our high level of support helps you minimize risks.

FIND OUT MOREwww.csc.com/cloud

NORTH AMERICA trusted_cloud@csc.com

EMEAeur_busdev@csc.com

AUSTRALIAtalk_to_us@csc.com

ASIAasia_busdev@csc.com

© 2012 Computer Sciences Corporation. All rights reserved. CSC, CSC Cloud IU, CSC CloudCompute, CSC BizCloud, and all CSC logos are trademarks or registered trademarks of CSC. All other product and service names mentioned are the trademarks of their respective companies. P2 2660-13 11/12

RECOGNIzED LEADER IN MANAGED SERvICES AND SAP CSC’s proven expertise in SAP managed services and cybersecurity uniquely qualifies us to deliver an end-to-end SAP solution to meet each customer’s unique requirements across diverse industries.

ANALYST RECOGNITIONPositioned in Leaders Quadrant by Gartner • Cloud Infrastructure as a Service • Data Center Outsourcing and Utility Services, Europe • Data Center Outsourcing, North America

Positioned as Leader in Forrester Wave Reports • Leader — NA and EMEA Application Outsourcing • Leader — SAP Services Providers • Leader — Global IT Outsourcing

SAP CREDENTIALS SAP Professionals• 6,500 SAP consultants in 50 countries • > 10 years average SAP experience • > 15 years average industry experience • Professional and SAP certifications (PMP, CPA, CPIM, Six Sigma)

SAP Certifications• Certified Cloud Partner • Global Services Partner • Global Application Management • All-in-One Partner • Regional Run SAP

SAP Pinnacle Awards• 2010 — Customer Satisfaction • 2010 — Sustainability Partner of the Year