Cross-sectoral staff development with CLIC

Cardiff: Libraries in Co-operationCaerdydd: Llyfrgelloedd mewn Cydweithrediad

Cross-sectoral staff development with CLIC

Karen F. Pierce (Cardiff University)

&

Kristine Chapman (National Museum Wales)


CLIC members


CLIC Libraries

• Cardiff University• Cardiff Metropolitan

University• Cardiff Public Libraries• Cardiff & Vale College• National Museum Wales

• Royal Welsh College of Music & Drama

• University of Glamorgan• National Assembly of

Wales• Welsh Government


CLIC members


CLIC Staff Development Group

Karen Pierce (Chair) Cardiff University

Helen Bader (Secretary) Royal Welsh College of Music & Drama

Sue Evans Welsh Government

Sally Earney Cardiff University

John Wright University of Glamorgan

Laura Wood Cardiff Public Libraries

Kristine Chapman National Museum Wales

Alison Flye National Assembly for Wales

Simon Rhys-Phillips Cardiff & Vale College

Rebecca Evans Cardiff Metropolitan University


Beginnings


Beginnings (2)

Project objectives:1. Define a strategy & complementary

action plan…to strengthen library collaboration in Cardiff

2. Identify practical measures…to share resources & deliver improved library services to the community in Cardiff

3. Assess the library requirements of different groups of learners within Cardiff


Project report

• Jones-Evans, Angela (2006) CLIC- Cardiff Libraries in Collaboration: the development of a strategy and an action plan for its future development


What does CLIC do?

• Website: http://www.cliclibraries.co.uk/

• Steering Group– Set up Staff Development Group– Pilot reciprocal access scheme– Pilot reciprocal borrowing scheme

• Staff Development Group– Run a variety of staff training events


Events held so far (1)

• Customer care• Floor-walking with

confidence• Library tours• Social Media / Web

2.0• Marketing your library• Information literacy


Is the customer always King? Learning from experience in libraries & beyond

All fizz and no bang? Does Web 2.0 really matter?

What’s occurring in Barry?

Library skills for the 21st century

Professional development: mapping out your pathway

Floor-walking with confidence

Knowing your customer: cross-sector perspectives

Social media in libraries

Innovative marketing on a low budget

Developing information literacy skills amongst library users – tools and techniques

New year – new ideas: sharing experience in CLIC libraries

Libraries, but not as we know them: an illustrated exploration of building trends and predictions

Library tours

Specialist services in libraries


Events held so far (2)

• Library tours for Love your Libraries Day

• Exhibition


Why it matters

Free

*

Networking

*

Inclusivity

*

Co-operation


Attendance by sector


2010


• Loss of funding– Impacts ability to put on events– Limits resources available to develop website– Effects whether we can meet the needs of all

members

Challenges & Opportunities


Zero funding for events

• CLIC events are put on with the goodwill & co-operation of members who provide free of charge;– Venues– Speakers– Equipment


Challenges

But available venues have limited capacity, and demand for places is always high. Without external funding of some sort it is not possible to book venues that could accommodate a larger audience.


The CLIC website


• Get people talking to each other; sharing resources• Information – up to date regular checks; entertainment;

communication – ability to talk to others, message board?

• Networking and support; information sharing• Current awareness and communication• Networking and virtual staff development• Forum for libraries / librarians within this region• News / views / helpful hints / references / networking …• To promote cross working / training events

What CLIC members wanted from the website when it first launched


A place for;

• Resources

• News

• Networking

• Information

• Training

In essence!


• Develop the website primarily as a resource for library staff in Cardiff

• But retain some basic information about libraries in Cardiff on the website for the benefit of the general public

• Use the website as the hub for building a community of library staff by sharing resources & providing information about events

• Remove the need to log in to access the staff area• Create social media accounts to help publicise the

site and to get library staff contributing

Web admin team recommendations


Twitter account - @CLICLibraries


CLIC Facebook account


Survey aims

• to establish what kinds of barriers might prevent members from attending events

• to ensure the training & events on offer were what members really wanted/needed

• to explore the potential for offering less formal networking opportunities

• to gauge what members felt CLIC’s main focus should be


Survey design


• Good mix of respondents from the various sectors & differing job roles

• Most respondents want to see CLIC provide an equal mix of networking opportunities & training

• Predominantly happy with range & quality of events currently provided by CLIC

• The greatest interest is in events which allow learning about & visiting CLIC member libraries

• Inability to arrange cover/scheduling clashes/prior work commitments appear to be the greatest barriers to attendance rather than lack of interest in training on offer

Survey results – brief summary


What do you value most about CLIC events?

Opportunity to network

Opportunity to developprofessional skills

Opportunity to hearabout work in othersectors of the profession

Other


What reasons prevent you from attending CLIC events?

I have never seen them advertised

My line manager does not feel itnecessary for me to attend

I did not think I w ould be eligible toattend

The places f ill up before I can put myname dow n

The events hold no interest for me

The events are not relevant to my job

I receive all the training I require in myw orkplace

They are scheduled at times w hich areinconvenient to me

I am unable to attend due to w orkcommitments

Insuff icient cover in my w orkplace forme to attend

Other


New Horizons

Since 2012 CLIC has been broadening its horizons in the types of events it provides, how it markets itself and how it defines its membership


National Libraries Day 2012“Library Tours for Library Staff”

• 17 different library sites took part

• Opportunity to see behind the scenes of a number of libraries including;– the Library at the National

Museum – SCOLAR (Cardiff

University Special Collections & Archives)

– Cardiff Public Library off-site stacks department


Do Something Different Day

• 23 different sites took part• Job swaps on offer

included;– IT support– Graphics services– Careers advisors– Collections management– Dental library– Health library


CPD23 meet ups

• A number of CLIC members took part in 2011

• Karen gave a presentation on her experience at a CLIC event in November 2011

• Many CLIC members expressed regret they had not got involved

• In May 2012 CPD23 re-launched• CLIC decided to offer their support to

participants• First meet up ‘An introduction to

CPD23’ was held in early May• Next meet up is set for the end of July


Poster Presentation at the CILIP in Wales conference 2012


New members

New campuses in CardiffUniversity of Glamorgan – ATRiuM building opened September 2007

Bridgend College – Arts Academy campus will open to students in September 2012

MergersUniversity of Glamorgan & Merthyr Tydfil College merged in 2006

Coleg Glan Hafren & Barry College merged to become Cardiff & Vale College in 2011

University of Glamorgan & University of Wales, Newport to merge in the not too distant future


The future

The Steering Group is currently in the process of putting together a funding bid to CyMAL to commission a report that will explore the direction CLIC should take over the next 5 years


Contact details

Karen F. Pierce (@Darklecat)

[email protected]

Kristine Chapman (@KrisWJ)

[email protected]

Cross-sectoral staff development with CLIC

Career

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