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Creating an Effective Mobile

Washer Program

Multi Agency Collaboration & Public Support

Baywork Training Buffet November 9, 2016

Climate Change, Disease Prevention and the

Sewer Use Ordinance

please put phone(s) away & on vibrate

Workshop set-up

• Sign in for CWEA ce hours • Logistics

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Learning Objectives

1. Why Permit Mobile Washers?

2. Stakeholders and Workshops

3. City and State Regulations

4. Stakeholder Presentations

5. Sewer Use Ordinance & Permit

6. Leverage Citizen Involvement for Customer Satisfaction

7. Permittee Response and Marketing

8. Measuring the Program’s Effectiveness

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A Review – In the Past…

• 1996, the Bay Area Stormwater Management Agencies Association (BASMAA) established an incentive based program for mobile cleaners to address the discharges from their cleaning operations.

• 1999 the Bay Area Pollution Prevention Group (BAPPG) Study To protect stormwater and the POTW Early BMP’s included some discharge to storm sewers

(gasp)

Noted Issues: • Administrative Burden • Surface cleaners discharge a small volume of wastewater overall • Monitoring Burden

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In the Present

The Past Issues Remain and New Ones have Arisen: • Climate Change

• Drought/Water Restriction • Mosquito Migration • Zika unknowns-New STD?

• San Francisco currently has a 95% Combined System with growing MS4 area – Planned development

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San Francisco is Unique

23,000 Catch basins to the combined system

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Possible Futures with Sea Level Rise

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Drought/Water Restriction Executive Order B-37-16

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Mosquitos - CDC Estimated Range Maps 2016*

Aedes aegypti mosquitoes are more likely to spread viruses like Zika, dengue, chikungunya and other viruses than other types of mosquitoes such as Aedes albopictus mosquitoes. * Maps have been updated from a variety of sources. These maps represent CDC’s best estimate of the potential range of Aedes aegypti and Aedes albopictus in the

United States. Maps are not meant to represent risk for spread of disease.

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Stakeholder Determination

Determine Stakeholders 1. Which Departments/Agencies are included in the Illicit Discharge

Detection and Elimination (IDDE) dispatch and service requests? 2. Which City Agencies are under State orders to save water? 3. Which City Agencies and Contractors perform mobile washing? 4. Which City Agencies and Contractors require mobile washing? 5. What are other possible stakeholders?

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Illicit Discharge Detection & Elimination (IDDE) dispatch/service requests?

SFPUC o Sewer Operations (Collections) o Water Conservation

• Department of Public Works (DPW) • Department of Public Health

o Restaurants o Mosquito Abatement and Vector Control

• Code Enforcement Task Force o Elected Officials o City Attorney's Office

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Which City Agencies and Contractors Perform Mobile Washing?

DPW Recology – Contracted by Public Works Department of Real Estate - Contractors Business Improvement District - Contractors

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Which City Agencies and Contractors require Mobile ‘Washing’?

Health Department • Sidewalks and awnings Public Works • City streets The Office of Economic and Workforce Development (OEWD) Community Benefit Districts

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Other Stakeholders

• 311 Reports – The Public- Our Customers ♥ • Internal Stakeholders/City Agencies • Staff to Manage/Operate/Enforce the Program • Workforce Development Tool

• City Hall Fellows Program/San Francisco Fellows

• Public Service Aid

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Develop a Stakeholder Survey

These four questions are for informational purposes, potential Standard Operational Procedure updates and to improve customer outreach:

1. How impacted is your operation by the new State Water Board Drought Emergency Conservation Regulations? (On a scale of 1 – 10 or do not know yet)

2. What has your organization done either in anticipation of or in reaction to the water restrictions?

3. What are the potential operational challenges posed by these regulations?

4. What potential opportunities might these regulations present?

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Invite all the Stakeholders to a Workshop

Some Stakeholders were as yet unconsidered

Name Water Conservation and Illicit Discharge Workshop Date and Location Thursday, June 11, 2015 at Bayview Plaza Attendees SFPUC Wastewater Enterprise (WWE) Collection System Division (CSD)

Source Control Program Pretreatment: Tomio Takeshita, Brenda Donald, Josie Buzon, SFPUC WWE CSD Source Control Program Pollution Prevention & Resource Recovery: Karri Ving, Manon Fisher, Jennifer Lee SFPUC Water Conservation (via conference call): Julie Ortiz, Sue Tensfeldt, Leonardo Covis, SFDPH Food Safety: Lisa O’Malley, Kyle Chan, Adaku O. Ude SFDPW Outreach and Enforcement: Ian Schneider Recology: Rob De Martini and John Ratto

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Review all Applicable Stakeholder Agency Mandates

Take fastidious meeting minutes with action items Distribute minutes to Stakeholders for review ACTION ITEMS • Need interdepartmental coordination of regulations and best practices for cleaning and discharge collection/disposal o SFPUC o SFDPW o Department of the Environment o SFDPH o Recology (and Recology CleanScapes) o SF Clean Streets Committee

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Mobile Washer Permit

SFPUC Wastewater Enterprise had the strong well established regulations. The requirements as described in Sections 118 – 140.7 of Chapter X (Public Works Code) of Part II of the San Francisco Municipal Code, Article 4.1 (hereinafter referred to as “Article 4.1”); The Discharge Prohibitions and other applicable requirements as described in the State Water Resources Control Board Water Quality Order NO. 2013-0001-DWQ National Pollutant Discharge Elimination System (NPDES) NPDES General Permit CAS000004 WDRs for Storm Water Discharges from Small Municipal Separate Storm Sewer Systems ((hereinafter referred to as “MS4 Permit”); MS4 Permit

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May 2015 reports ≈ several a week

Water Waste Reports to 311 hosing down all kinds of things outside in back of building every night from about 1am to sun light when they stop so not to be noticed. they run the hose for hours nonstop. RE: wasting water. The building is being painted and something was spilled into the street and they have been power washing the street for the past 2 hours. They started around 2:30pm today, 6/2/15, non stop. They are wasting a ton of water. The street is still a mess.

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October 2016 –fewer reports and 311 update

• From ITS staff that manages 311…

“I've been meaning to file a complaint about our building (1 SVNA) as I see the maintenance staff washing down the sidewalk almost every morning when I come to work (6:30am), even if it doesn't need it. I've mentioned to the person that's doing it that we're still in the middle of a severe drought, but the reply is always that they're just "doing their job," etc.”

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November 2016 - 311 update -DPW

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November 2016 - DHS

The first case of the Zika virus in The City was reported March 3, the San Francisco Examiner previously reported.

More Lessons Learned

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Questions?

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