Stephen Jamieson

CRASH AND LEARN

You Need to Take ActionAs a trainer and facilitator you must always

think about your presentations weak points.The purpose of this book is to help you:

Build connections with your learners and audiencesEngage your learner’s head and heartCome across in a polished and powerful wayImprove your audiences’ performance and resultsCreate an empowering and motivational learning

environmentAnd to take your training and facilitation skills to

higher heights.

Facilitation MistakesMake sure that you open the session in a

strong and memorable wayDo not wait for people if possibleCreate connections with your audienceMake sure you have an activity that your

audience can join inMake sure you never call on the same

person for answers.Finish on time

Room Setup MistakesWhen participants first enter a room make

sure that they have something to do right off the bat.

Make sure that the chairs are not arranged in a bad way.

Make sure there is something to listen to in the room when they enter.

Ensure lighting is goodUse the entire workspace that you have,

walk around and keep people interested.

Audiovisual/visual aid mistakesPut something in handouts that the

customer can learn withMake sure that the technology such as the

projector works before the presentationEnsure the volume is not too loud or too

softUse yourself and your audience as visual

aidsDo not walk in front of a screenEnsure people are learning during a video

with information they can write down

Motivation MistakesMake sure if you call on someone they’re

readyEnsure people know there will know about

a test before your engagement.Welcome people personally to the room.Allow for note taking time.Call the participants if possible by name.Be passionate about your subject matterDo not inform them that some of the

information is boring or dry. Believe in your own content.

Difficult Participant MistakesIf there is a participant bothering others

ask them what you can do to help.If someone comes late greet themMake sure you treat the participants as

adults, if it is too loud make sure they know a signal to quiet down

Ask individuals to turn of phones and other devices that may take away from the presentiaton

Make sure that you are leading the group

Co-Facilitation MistakesStay in the room while they are presenting

to offer help and ease of mindPay attention to the individual even if you

know the materialNever disagree in front of the group.Do not depend on the other facilitator to

cover something that you are supposed to cover.

Storytelling MistakesTell a story without letting the audience

knowDo not tell the group what they should

have gained from the storyMake sure the story has a pointMake sure the story is shortGive credit to the original story giverUse as little sensationalism as possible

Evaluation MistakesGive individuals evaluations before the

startMake sure that they know the evaluation

is important to you and themAllow the participant to write their

learning goals down on the evaluationThank everyone for going through with

the evaluation

Presentation MistakesUse eye communicationAcronyms and jargon can be overusedMake every movement countDo not use a monotone voiceFiller words are of course, badDo not force jokes, let them come

naturallyPresent as yourself, not someone elseLeave the personal agenda at home

Any questions or comments?