Cpp 2 jan 2013

Comsoftware Co.,Ltd. 174 Silom Road, Suriyawong, Bangkok 10500, Thailand.

Nick HalliwellNick HalliwellComsoftwareComsoftware

Contact Power ProfessionalContact Power Professional


e-mail:[email protected]


Briefing OverviewBriefing Overview

People who use ContactPower Common Problems in most Organizations What is Contact Power Professional (CPP)? The Key Features of CPP Benefits of CPP Who would Use CPP? What would you use It For? Professional Built Application Product Summary SalesPower Q & A


Some of Our CustomersSome of Our Customers



CONTACT POWER PROFESSIONALWay more than just a CRM solution


Fragmented information

Data held in many places

High cost in sharing information Staff Equipment Time

Low service quality

Delayed/inadequate-data decision making

Common Problems in the OrganizationCommon Problems in the Organization


Contact Power Professional (CPP) is a company wide, data source.

This enables all of the companies information about all its contacts outside company to be stored in an easy and manageable format.

So that all the companies departments and staff can understand what is happening with there contact.

What is Contact Power Professional (CPP)?What is Contact Power Professional (CPP)?


Key Features in CPPKey Features in CPP

Comprehensive company profile Create unlimited no. of contacts within

that company Create job assignments Create additional documents:

Letter Fax (requires additional software)

E-mail, which is integrated with Domino mail Meeting & Appointments Meeting history Proposal Credit status Quotation Phone Call etc.


All information in one place

Full customer history

Very secure access to the database & documents

Cost saving

Better customer services

Accessible to all staff, who have permission

Very easy to find information about customers or

suppliers

Benefits of Contact Power ProfessionalBenefits of Contact Power Professional


Who Would Use CPP?Who Would Use CPP?

The Business Owner and management team

Sales Department

Marketing Department

Purchasing Department

Investor Relations

Public Relations

Finance Department

Research & Development

In fact THE WHOLE company


What would You Use It For?What would You Use It For?

User level Mailing/Faxing Press releases Proposals Purchase requests Scheduling

appointments Progress tracking Status tracking Information recording

Management level Business planing Decision making Progress tracking Status tracking Sales information Sales progress Sales history Supplier history


Notice: A Blue field is a compulsory field.

Bilingual

Thai & English

Integrated with the Notes mail system

Same look and feel throughout the system

Easy to use

Less training, help on every screen

Security on every document

Database level

View level

Document level

Professionally Built ApplicationProfessionally Built Application


DemonstrationDemonstration

Demonstration


Much more than CRM

Deals with ALL the company contacts

Capable of dealing with all your contacts no matter what business you are in

Helps you to get closer to the companies and people you deal with and to maximise the relationship between you and them

Save's you significant amounts of money as well as making your staff very much more productive

Product summaryProduct summary


Q & AQ & A



Other Comsoftware ApplicationsThat Link with CPP


Sales PowerSales Power1.1 All Details View Works with CPP and allows you to record sales

activity with Customers:Documents such as:

Sales Targets & Plan performance against target Sales Person Sales Stats, week, month, year, team Sales Team Performance against Target Sales Summary by salesman, region, products Sales Documents (such as quotes). Technical material,

sales brochures etc. Current Sales Prospects, 30, 60, 90 Days Management views to see sales forecasts, sales to

Target, new prospects, prospects by date, documents to be approved, forecast v actual, success rate etc.

Next Action by date


Internal OrderingInternal Ordering

This application is an internal purchasing system, where by staff fills in an electronic requisition to purchase goods

Allows you to:-

Create a purchase requisition Full work-flow within department and higher Views by Originator View by Supplier View by Item Outstanding deliveries


Call PowerCall Power1.1 All Details View

CallPower allows your call center staff to be able to record details of customer calls, such as product inquiry, complaint and comments

The System allows you to:- View calls by Status View calls by Customer Name View by Customer Service Rep View by days outstanding View by year, quarter, month, type of call Calls can be referred to centers of expertise


Capable of dealing with all your contacts, no matter what business you are in

Helps you to get closer to salesman and client allows you to deal with them and to maximise the relationship with your team and between salesman and the customer

Saves your significant amounts of money as well as making your staff very much more productive

All information is still kept in Central database so if any sales staff leave you can easily assign task to other staff

Information does not walk out of the company

Product SummaryProduct Summary

Cpp 2 jan 2013

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Transcript of Cpp 2 jan 2013