COVA’S FY18 MID-YEAR MARKETING REPORT … | Marketing Activity Report – DECEMBER 2017 COVA’S...

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COVA | Marketing Activity Report – DECEMBER 2017 COVA’S FY18 MID-YEAR MARKETING REPORT SUMMARY MID YEAR HIGHLIGHTS: Total Fall Golf campaign sessions were 40% above goal YTD Winter Campaign sessions are currently 114% above goal with 45 days left in the campaign YTD Winter Campaign lead collection is at 99% of goal with 45 days left in the campaign Winter Campaign sessions are up 24% YOY in first 90 days of campaign Winter Campaign outbound clicks are up 12% YOY in first 90 days of campaign EAT DRINK PLAY Central Oregon Winter edition published October 21 st in nine Bay Area publications with a total distribution of nearly 1 million Phase II of golf research has completed and is implemented into the FY18 Golf Strategy Completing lifestyle target segmentation research analysis for implementation Implementing digital marketing and tracking software with spring campaigns Year two partnership with the WM Phoenix Open (January 29 – February 4) Year four partnership with the SF Giants (April 28-29) FALL GOLF CAMPAIGN August 15 – September 30 Objective Create awareness and promote Central Oregon as the preferred fall golf vacation destination in our target markets. Two sets of creative will showcase both luxury and value minded packages. Strategy Partner with select regional golf associations and advertisers to create awareness and attract visitors from our target markets to book multi-day golf vacation packages in Central Oregon. Traffic is driven to the COGT packages page with messaging that feature our golf packages. Tactics Digital: Web banner ads, retargeting, paid search Social Media: Click to website campaign with mobile and desktop versions Direct Consumer Engagement: COVA’s consumer eNewsletter Goals Increase awareness of Central Oregon as a fall golf vacation destination Register 10,000 sessions on the COVA golf Landing Page Budget: $26,000 Total Impressions: 3,757,142 CPM: $6.92 Sessions: 14,021 (140% of goal)

Transcript of COVA’S FY18 MID-YEAR MARKETING REPORT … | Marketing Activity Report – DECEMBER 2017 COVA’S...

COVA|MarketingActivityReport–DECEMBER2017

COVA’S FY18 MID-YEAR MARKETING REPORT SUMMARY

MIDYEARHIGHLIGHTS:

• TotalFallGolfcampaignsessionswere40%abovegoal• YTDWinterCampaignsessionsarecurrently114%abovegoalwith45daysleftinthecampaign• YTDWinterCampaignleadcollectionisat99%ofgoalwith45daysleftinthecampaign• WinterCampaignsessionsareup24%YOYinfirst90daysofcampaign• WinterCampaignoutboundclicksareup12%YOYinfirst90daysofcampaign• EATDRINKPLAYCentralOregonWintereditionpublishedOctober21stinnineBayArea

publicationswithatotaldistributionofnearly1million• PhaseIIofgolfresearchhascompletedandisimplementedintotheFY18GolfStrategy• Completinglifestyletargetsegmentationresearchanalysisforimplementation• Implementingdigitalmarketingandtrackingsoftwarewithspringcampaigns• YeartwopartnershipwiththeWMPhoenixOpen(January29–February4)• YearfourpartnershipwiththeSFGiants(April28-29)

FALLGOLFCAMPAIGNAugust15–September30ObjectiveCreateawarenessandpromoteCentralOregonasthepreferredfallgolfvacationdestinationinourtargetmarkets.Twosetsofcreativewillshowcasebothluxuryandvaluemindedpackages.StrategyPartnerwithselectregionalgolfassociationsandadvertiserstocreateawarenessandattractvisitorsfromourtargetmarketstobookmulti-daygolfvacationpackagesinCentralOregon.TrafficisdriventotheCOGTpackagespagewithmessagingthatfeatureourgolfpackages.Tactics

• Digital:Webbannerads,retargeting,paidsearch• SocialMedia:Clicktowebsitecampaignwithmobileanddesktopversions• DirectConsumerEngagement:COVA’sconsumereNewsletter

Goals

• IncreaseawarenessofCentralOregonasafallgolfvacationdestination• Register10,000sessionsontheCOVAgolfLandingPage

Budget:$26,000TotalImpressions:3,757,142CPM:$6.92Sessions:14,021(140%ofgoal)

COVA|MarketingActivityReport–DECEMBER2017

WINTERCAMPAIGNOctober1–February15ObjectiveCOVA’swintercampaignintheSanFranciscoBayArea,SouthernCalifornia,GreaterPhoenixandSeattleisdesignedtocreateawarenessandpromoteCentralOregonandMt.Bachelorasthepreferredwinterskivacationdestinationaswellastogenerateleadsforourconsumerdatabase.StrategyLeveragetheimpactofCOVA’spresenceandmomentuminthesemarketstocreateawareness,drivedemandandattractwintervisitorstobookmulti-dayskivacationsatMt.Bachelor.TrafficisdriventoaWinterSkiVacationlandingpagewithoutboundlinkstoMt.Bachelor,COVAlodgingpartnersandothermembers.Visitorsareservedavarietyofmessagesandqualityleadsaregeneratedthroughanenter-to-wingiveawayforcontinueddirectconsumermarketing.Tactics

• Digital:Webbannerads,retargeting,paidsearch,video• SocialMedia:Clicktowebsitecampaignwithmobileanddesktopversions• DirectConsumerEngagement:COVA’sconsumereNewsletter

Goals• IncreaseawarenessofMt.BachelorandCentralOregonasaskivacationdestination• Register50,000sessionsontheSkiVacationsLandingPage• Collect2,000newqualifiedleadsfortheCOVAconsumerdatabase

Budget:$140,000TotalImpressions:16,791,188CPM:$8.34Sessions:49,566(99%ofgoalachievedwith78%ofcampaignrunremaining)DatabaseLeads:4,286(214%ofgoalwith78%ofcampaignrunremaining)RESEARCHPhaseIIGolfResearchhasbeencompletedandincorporatedintotheFY18golfcampaign.Delivering:

• Competitiveanalysis• BrandStrategy• BrandIdentity• Campaignconceptandmessagingdevelopmentandexecution• Assetgathering

COVAisfinalizingatravelerprofilestudyontheadventure/lifestyletargetstoallowusthesameabilitytobehighlysurgicalinourcampaignsthroughouttheyear.Thescopeofthisstudywill:

• Developpsychographicanddemographicprofilesoftravelersegments • Identifythevariousmediaandplanningresourcesusedbytravelersegments• Determinethetypesofmessagingandcontentmostappealingtotravelersegments • Identifytheresourcesanddevices(mobilevs.desktop)usedindifferentstagesofthetravel

planningprocess• Determineactivity,lodging,seasonal,andmotivationalpreferencesoftravelersegments

Inaddition.,COVAisworkingwithArrivalist,afirmthatwillcombinethetrackingofdigitalmarketingeffortswithdevicetracking.ThistechnologyallowsCOVAtotrackcampaignconversionsfromfirstimpressiontodestinationarrival;usingthisinformationtocreatemorecostefficientmarketingprograms.ThiswillstartatthebeginningofourgolfandspringcampaignsonFebruary15.

COVA|MarketingActivityReport–DECEMBER2017

VISITCENTRALOREGON.COM FY18GOALS:

• 15%increaseinVisitCentralOregon.comwebsessions• 15%annualincreaseinoutboundclicks• 5%Increaseinreturnvisitation

NOTE:Yearoveryear,COVAhasexperiencedadecreaseinwebsessionsJuly–December,attributabletothreeprimaryfactors:

1. Advertisingspendthisyear,overthesameperiodaslastyear,is36%less.LastyearCOVAmadeanexceptiontospendadvertisingdollarsthroughthesummertosupportacampaigntolaunchthenewPHXnon-stopflights.Withtheroutearesoundingsuccess,COVAhaswithdrawnsummeradspendtoreallocatetofall/winter/spring.2. LastAugustandSeptemberCOVAreceivedAddedValueplacementsfromadigitalpartnercontributing140,000additionalwebsitesessions.3. SmokeandfiresinOR,CAandWAregionthissummeraffectedtravelplanningandovernightstaysacrossthewest,inallofCOVA’sprimarymarkets.

Evenwiththedropintotalsessions,COVA’spaiddigitalplacementsareperformingbetterthisyear:• CPMdroppedby31%• WhencomparingmonthswhereCOVAwasrunningcampaigns(Sept-December),COVAincreasedwebsitesessionsinFY18by19%,investing12%lessthaninFY17.

WEBSITESESSIONS–MONTHLYYOYCOMPARISONS|DECEMBER2017vs.DECEMBER2016

15/16–28,39316/17–44,794–+57.8%over15/1617/18–45,030–+0.5%over16/17

*AwebsiteSessionisagroupofinteractionssomeonehasonourwebsite.Itincludesalltheiractionstheytakewhileonthesiteasone.Itisthe‘container’fortheactionsausertakesonthewebsite.WEBSITESESSIONSFYTDCOMPARISON|JULY-DECEMBER

15/16–168,24916/17–385,455–+129.1%over15/16(*PHXlaunchcampaign+ValueAddinsummer2016)17/18–275,525–-28.5%behind16/17

FY17 FY18 %CHGMonthlyUniqueVisitors(average) 41,012 37,169 -9.4%**AUniqueVisitoristhenumberofdistinctindividualstovisitthewebsite,Sessionsincludesomeonewhocomesbackandspendsmoretimeonthesite.WEBSITESESSIONSYEAROVERYEAR(BYWEEK)|JULY-DECEMBER2017

COVA|MarketingActivityReport–DECEMBER2017

OUTBOUNDCLICKSTOMEMBERS(BYMONTH)|JULY-DECEMBER2017

OUTBOUNDCLICKS–FYTD18 69,745 -3.9%FYTDbehindFY17OUTBOUNDCLICKS–DEC17 9,046 +19.8%aheadofDEC16

2018EVOLUTIONOFWEBSITEDEVELOPMENT&DESIGNThecurrentiterationofthevisitcentraloregon.comwebsite–launchedin2014–wasamajorproject,requiringacompleteoverhaulofdesign,structure,content,calls-to-action,andmore.Thefinalproductwastheresultofextensiveresearch,focusgroups,andindustrypartnerdiscussion.Primaryconsiderationsinthe2014launchincluded:

• Buildingona“responsive”mobile-friendlyplatform• Simplifyingnavigationtoamaximumof2levelsdeep• Creatingadestinationblogwithuniqueandinspiringcontent• Incorporatecampaignlandingpagesintothevisitcentraloregon.comURLandstyle• ImplementingpagespecificSEOstrategies

Thewebsiteyieldedimmediatepositiveresultswithorganicwebsitetraffic(trafficdriventhroughGoogleandothersearches)increasingby80%inFY15,85%inFY16and30%inFY17.FOCUSONPRIMARYCONVERSIONGOALS:The2018websitedesignwill

• Generatequalifiedleadsthroughe-newslettersignupformsandcontestentryforms• ProducehighlyqualifiedclickstoCOVAbusinessmembersandpartners• InitiatelodgingbookingswithCOVAmemberlodgingpartners• InspirepotentialvisitorstoCentralOregonto:

o Extendtheirstay(directrevenue)o Considerareturnvisit(brandloyalty)o Tellpeopleabouttheirexperience(brandadvocacy)

MOBILEFIRSTAlothaschangedonthewebandhowpeopleinteractwithit.InFY14,mobiletrafficequatedtoaround20%ofvisitorstovisitcentraloregon.com.InFY16,mobilemadeupnearly40%ofallvisitstothesite.Throughthefirst90daysofFY18,mobiletrafficrepresentedmorethan50%ofthetrafficonvisitcentraloregon.com.Thisincreaseinmobileusagejustifiestheinvestmentmadeinresponsivedesignin2014,butalsoillustratestheneedformobilefirstdesign.Thewebsitealsohadagrowingtechnicaldebttomakeupfor.Thecurrentiterationofvisitcentraloregon.comiscodedinawaythatdoesn’tefficientlydeliveroptimizedcontenttomobileplatforms,thuscontributingtoansubparloadtimeformobiledevices.COVAiscurrentlyindevelopmentofanupdatedwebsite.Inordertoensuremaximumvisibilityforthecontent,thevisitcentraloregon.comwebsitewillprioritizeperformanceoftheseprimarymetrics:

COVA|MarketingActivityReport–DECEMBER2017

• PageSize:(TotalfilesizeincludingHTML,Images,ExternalScripts,andStyles)Currently:6.4MB.Goal:3MBorless.

• PageRequests:(Thetotalnumberofactionsrequiredtodisplaycontentonapage.Canrepresentbothfrontendandbackenddata)Currently:>200Goal:<40

• PageLoadSpeed:(Thetotaltimetodisplayallelementsabove-the-foldonawebpage)Current:7-12SecGoal:<4Sec

• RemoveallRenderBlockingScripts:(JavaScriptorCSSthatinterfereswithloadingabove-the-foldcontent)

• MaintainaSimpleURLandPageTitleStructure:(Googleonlyfocusesonfirst5words;shorterURLScorrelatetohigherrank)

INDUSTRY.VISITCENTRALOREGON.COMTheCentralOregonVisitorsAssociationhascreatedandlaunchedanewindustry-specificwebsite.Thiswebsiteservesasaportalforthoroughandup-to-dateinformationincluding:

• StakeholderPartneropportunitieswithCOVA• IndustryResearchandReportData• RegionalCooperativeMarketingOpportunities• AdvertisingandSalesPartnershipOpportunities• GroupandNon-ProfitGrantGuidelines

COVA|MarketingActivityReport–DECEMBER2017

LODGING VALUE OF WEB CLICKS DESCHUTESCOUNTYLODGINGREVENUEFROMVISITCENTRALOREGON.COM:UtilizingTravelNetSolutionsformula,COVAhascalculatedtheattributableaccommodationsrevenue/valueofclicksfromVisitCentralOregon.comWheretoStaypagedirectlytoourlodgingpartners.Thisformulaisestablishedwithacceptedbaselineindustrystandards.*ClickstoResortPartnersrepresent44%oflodgingclicks.DirectClicksConversionRatexAverageDailyRatexAverageLengthofStayxAncillarySpendCalculationFactors ClicksConversionRate 4.0%AverageDailyRoomRate $250.00AverageLengthofStay 3.5nightsAncillarySpend x1.75ClicksfromCOVA’sWheretoStayLandingPage|AttributableAccommodationsRevenue DECEMBER16 DECEMBER17 FYTD’17 FYTD’18RESORTpartners: $84,035 $136,097 $744,004 $759,071 Alllodgingpartners: $201,684 $326,634 $1,785,609 $1,821,771

DIRECT CONSUMER ENGAGEMENT WALK-INTRAFFICBYHOMETOWN–DECEMBER2017

REGIONALVISITORINFORMATIONCENTER–FYTDCOMPARISON|JULY–DEC2017 Dec16 Dec17 FYTD YOYCHANGE

TotalVisitorEngagements *----- 12,396 59,939 *----- Walk-InVisitors: 879 1,001 11,507 Engagements=visitorinquiryleads,walk-invisitors,conciergecontacts(phone&email)*2018COVAvisitorguidereportingchangetoreflectseasonalityofdistributionviagroupevent,andpartnerdistribution.

COVA|MarketingActivityReport–DECEMBER2017

INDUSTRY RELATIONS OBJECTIVEFulfillfiduciaryandmanagementrequirementsofTravelOregon’sRegionalCooperativeMarketingProgramforCentralOregon.ManageallCentralOregonStakeholdermeetingsandcommunicationswithourcommunityDMOstakeholdersinBend,Sunriver,Sisters,Redmond,LaPine,Madras,PrinevilleandMaupin.Maintainthefunnelofindustryinformationandopportunitiesflowingwithindustrypartnersatalllevels.RCTPSCOPEOFWORKDestinationDevelopment:

• AirServiceMarketingandDevelopmentFund• DeschutesTrailsCollaborative• GroupMeetings&EventDevelopment• CentralOregonMatchingGrantPrograms

o Inauguralregionalgrantprogramsannouncedo Guidelines,applicationandbudgetformsdistributedtoCOVAMembershipviaCOVA

WinterIndustryeNewsletter(Dec.4th).o ImplementWizeHivegrantmanagementsystemwithongoingstafftrainingandtesting

inDecember.o COMGPGroupDevelopmentapplicationsdueJan.2,2018.o COMGPonlineapplicationgoesliveJan.2,2018onnewCOVAIndustrysite

GlobalMarketing:• MediaFAM’sandStoryPitches• DigitalContentDevelopment• WebsiteDevelopment

GlobalSales(Domestic&International):• InternationalSales&FAM’s

o BrandUSAMicrosite• DomesticSales&FAM’s

Industry&VisitorServices• SupportindustryeducationviaattendanceatGovernor’sConferenceonTourism

CONSUMER REMARKETING

E-Newsletter & Remarketing Audience

FY18GOALS:

• 20%OpenRatefore-Newsletter(industryaverageis17%)• 10%Clickthroughrate(industryaverageis7.9%)• 15%AnnualincreaseinConsumeropt-indatabase

CONSUMERE-NEWSLETTERFY18AverageeNewsletteropenrate: 22.3% MonthlyemailClickThroughRate: 8.0% Consumeremaildatabase: 108,722

COVA|MarketingActivityReport–DECEMBER2017

LAUNCHOF“TRAILHEAD”ThenewyearbringswithitnewwaystogetCOVA'svastlibraryofinspiringcontentinfrontofpotentialvisitors.InadditiontoCOVA’smonthly“AdventureGuide”,themarketingteamatCOVAhasnotintroducedvisitorstoTrailheadMagazine.TrailheadMagazine,anewmonthlydigitalmagazine(scheduledtobepublishedthebeginningofeachmonth)officiallylaunchedJanuaryof2018-senttonearly90,000opt-insubscribers.Thepublicationiscreatedentirelyin-houseandshowcasesthepartnersoftheCentralOregonVisitorsAssociationinadditiontohighlightingthepeople,activitiesandeventsthatmakeourregionsospectacular.Itwillbeanever-changingresource-aliving,breathingvisitorguide-thatdrawsattentiontoCentralOregonandpushespotentialvisitorstoourwebsiteandpartnerwebsites.ThefirstissuehadacoverstoryandvideoonSunriverBrewingCo.andfeaturesandvideosontheCloudchaserliftatMt.Bachelorandthefreesnowshoetourswitharangerofferedattheskiarea.

SOCIAL MEDIA ENGAGEMENT

RESULTS–DEC17: FY17YTD FY18YTD %CHGYTDTotalFacebookFans(endofFY17) 51,039 54,226 +6.2%AverageReachperFBpost 8,456 5,144 -42.1%TotalFBImpressions 7,713,078 5,306,869 -31.2%Instagramfollowers(endofFY17) 5,712 7,806 +36.6%Twitterfollowers(endofFY17) 5,268 5,588 +6.07%SocialMediaClickstoCOVAWebsite: 14,571 37,733 +159%FacebookReachandImpressionsaredownFYTDthroughOctober.COVAhadacoupleofveryhigh-performingpostsinOctober2016thatsentourimpressionandreachnumbersskyrocketing.Evenwiththedecreaseinreach,trafficdrivendirectlytotheCOVAwebsitefromsocialmediahasincreasedFYTD.Achangeincall-to-actionandconversionstrategieshasallowedoursocialmediatoconvertatamuchhigherratethaninpastyears.BLOG/STORIESFYTD

• FY18todate:25newblogposts• FY18todate:11newvideoblogsproducedandposted

RESULTS:DOMESTICEARNEDMEDIA: DEC17 FYTDTotalStoryPlacements: 137 429TotalReach: 353Million 1.6BillionEarnedMediaValue: $3.3Million $14.7Million

COVA|MarketingActivityReport–DECEMBER2017

DECEMBER VIDEO PRODUCTION

InDecember,Mackenziefocusedoncreatingvideocontentthatutilizedgraphicelementsandpreviouslyshotfootagetopromotegiveawaysandwinterholidayadventure.

Edit1:ImmersionBrewing2MinEditPurpose:HighlightingtheBrewItYourselfExperiencethatCOVAmember,ImmersionBrewing,offersinBend.Wefeltthiscontentwasworthyourvideoresourcesbecauseit’sauniqueexperiencethatcanhelpusdrawincraftbeerloversfromotherstates.Currentstatus:Completed,liveonwebsiteandsocialwhereithasover5.1Kviews.Edit2:HighDesertMuseum2MinEditPurpose:Mackenzieshottwointerviewsandb-rollattheHighDesertMuseumtoupdateourvideoresourcesonthemuseum.Currentstatus:Completed,liveonwebsiteandsocialwhereithasover8.7Kviews.Edit3:RealWinter1MinEditPurpose:Useexistingfootageandvoiceoverfrom“realwinter”campaigntocreatevideofor2017holidayadventure.Currentstatus:Completed,liveonwebsiteandsocialwhereithasover5.8KviewsonFacebook.Edit4:SledDog1MinEditPurpose:VideotopromoteTop5Family-FriendlyAdventuresinCentralOregonblogpostonwebsite.Currentstatus:Completed,liveonwebsiteandsocialwhereithasover5.5Kviews.Edit5:IceCold30SecEditPurpose:ToutilizephotosCOVAreceivedfromphotographer,AbeKislevitzduringhisvisitin2017.CurrentStatus:Completed,uploadedtoInstagramwhereithasover450views.Edit6:WinterGetawayGiveaway40SecEditPurpose:VideousinggraphicstoencouragepeopletoclickthroughtoourwebsitefromthenewTrailheadmagazinetoenterwintergetawaycontest.CurrentStatus:Completed,loadedintoTrailheadMagazinefordistribution.SIDEPROJECTS:

• MetwithSunsetLodgingaboutmarketingopportunities.• MetwithBendPetExpressaboutmarketingopportunities.• HelpedTedwithfirstissueofTrailheadbyeditingandwritingafewstories.• ConnectedwithmarketingforMcMenaminstosetupvideoshootforearlyFebruary.

COVA|MarketingActivityReport–DECEMBER2017

PR/SOCIAL MEDIA UPDATE CentralOregonwasonceagainthetalkofthetowninnationalmediainDecemberwithatotalof165articlementions.Thepotentialreachwasnearly210millionwithanadvalueof$1.9million.Amongthehighlights:TimeMagazinenamingBendamongits“33AmazingCitiesYouShouldVisitin2018,”BosTaurusrestaurantwasnamedtheBestNewRestaurantinOregonaccordingtoYelpandaseriesofstoriesfromtheSeattleTimesthatshowcasedallthebestthingstodoandseeduringthewinter.FromJulythroughDecember,CentralOregonhasbeenincludedinmorethan730storieswithapotentialreachof1.6BILLIONpeople.Theadvalueofthosestoriesisroughly$14.7million.Onthesocialmediafront,we’vegeneratedmorethan5.6millionimpressionssinceJuly,whichisdownabout25%fromlastyear.Thisis,inpart,duetocontinuedchangesinFacebook’salgorithmsandafocusonqualityoverquantitywhenitcomestoposts.InspeakingwithFacebookadrepresentatives,they’vecontinuedtotelluswe’redoingeverythingrightintermsofqualityofposts.We’llcontinuetomonitortrendsanddowhatweareabletoboostengagementatareasonablecost.Ourfanbasethisyearisup20%to67,620–withourbiggestgaincomingonInstagramwherewe’veincreasedourfollowing100%sinceJuly1st.Instagramisalsowherewe’reseeingourbiggestgainsinengagement–we’reup122%year-to-date.Weexpecttoseethesenumbersgrowevenmoreinthecomingmonths,especiallyfollowingourweeklongactivationattheWasteManagementPhoenixOpen,themost-attendedgolftournamentintheworld.We’veattacheda“FollowusonInstagram”requirementtotheGolfGetawaycontestentryproceduresfortheevent.Nearly50PRpitcheshavebeeninitiated,respondingtonationalreporterqueries.Fiveofthosepitcheswereaccepted.IncludingapieceforAMEXEssentialsontheBreedloveguitaramenityatTetherow,apieceon“RoomswithaBrew”inUSNewsandWorldReportandSistersasa“BestSmallMountainTownsforSummer”whichappearedinCountryLiving,Redbook,MSNTravelandYahoo.TediscurrentlyworkingwithBackboneMediaandMt.BacheloronalateJanuary“SuperFAM”featuringahandfulofadventurewritersfromvariouspublicationsincludingtheSanFranciscoChronicle,CondeNast,NationalGeographic,theLATimesandmore.InotherPRnews,TedspentalotoftimeinDecemberputtingthefinishingtouchesonCOVA’snewmonthlydigitalmagazine,Trailhead.Hopefullyyouallsawitinyoure-mailonJanuary4th.Itwaswellreceivedbyoure-newssubscribers.Thee-blastincludedaneasyContactUslink,withonereadermessagingCOVAtosay,“FirstE-magazine/promoI’veeverenjoyed.Greatjob.”

COVA|MarketingActivityReport–DECEMBER2017

INTERNATIONAL MARKETING

OBJECTIVEBuildawarenessandgrowingvisitationfromprimaryinternationalmarkets,managingCentralOregonRegionalCo-OpTourismProgram(RCTP)tacticsthroughcollaborationwithTravelOregon.RCTPgrantfundscomplement,andarecompletelysupportedandleveragedbyCOVA’slarger($2.4million)investmentstrategiesdedicatedtoCentralOregondestinationmarketing.FAMs/CALLOUTS• FYTDFAMshostedin-region–15Int’lTravelTrade&Mediagroups,consistingof50guestsfrom7

countries–Germany,France,Netherlands,UK,China,CanadaandAustralia.• CalloutforFeb.2018FAM–UKMedia–Fall-lineskimagazine,AlfAlderson;sponsoredbySkiSafari,

skitouroperatorw/CentralOregonproduct.• 2017OregonRoadRallyResultsfromTravelOregonatDecemberTourismCommissionMeeting

• 21InternationalTourOperatorsand4InternationalTravelMediaguestsfrom11differentcountriestouredthroughoutOregoninApril2017.

• 16+ArticlesGeneratedfromOregonRoadRally,including:• Traveller.com,Australia($298,500value)• SydneyMorningHerald,Australia($24,166value)• TheMelbourneAge,Australia($16,111value)• OutdoorExplorationMagazine,China($180,893value)• SellingTravel,UK($4,800value)• 2futurestoriesw/LePointmagazine,France($191,000value)• Stuff.co.nz,NewZealand($9,000value)• FMVwith28-pageonlinegallery,Germany($30,000value)• TabsonTravel,NewZealand($2,000value)• HeraldNews,SouthernOregon(175,529circulation)

• 2017OregonRoadRallyResults–6monthspost-RallyTradeResults• Germany

• Canusa:NewOregonfly/driveitinerary;includingSisters–FivePine• ArgusReisen:NewproducttoincludeinexistingOregonitineraries-Wilson’sRanch

• Netherlands• BeleefAmerika:3newOregon17,21and24daysampleitinerariesonwebsite(tailor-made

touroperator);includesSmithRockasahighlight• TiogaTours:NewOregonhotelandactivityproductaddedinCentralOregon(HighDesert

Museum,DesChutesHistoricalMuseum,BendAleTrail,NewberryNat’lVolcanicMonument,BendAleTrail,ThreeSisters)

• DeJongIntra:New16-dayfly/driveitinerary–SmithRockfeaturedonproductpage• Scandinavia

• UnikeReiser:Nowhas5Oregontrips–oneincluding“SevenWonders”,SmithRock/CentralOregon

• MyPlanet:Addeda14-dayOregonitineraryinall7regions• NewZealand

• HouseofTravel:New10-dayOregonitinerary-including“SevenWonders”,SmithRock/CentralOregon;new6-dayitinerarywithwintercoastdates

• Ireland• PlatinumTravelpromotionofOregonviaemailblastinApril

• GoWestSummit–SaltLakeCity

COVA|MarketingActivityReport–DECEMBER2017

• COVAappointmentselectionandprepforconferenceattendance–January16-19,2018.• GoWestSummitoffersanidealforumwhereSuppliersrepresentingdestinations,properties

andattractionsfromtheAmericanWestandinternationaltouroperatorsparticipateinmulti-daynetworkingsessions,familiarizationtripsandAdventureDayactivitieswiththegoalofshowcasingthedestinationforfuturetourismbusiness.