Corporate Social Responsibility Report 2016CORPORATE SOCIAL RESPONSIBILITY REPORT iii Public service...

Corporate Social Responsibility Report 2016

ii THE MITRE CORPORATION

“We are committed to bringing innovation

to challenges where we can make a difference in the

public interest.” Alfred Grasso President and Chief Executive Officer

CORPORATE SOCIAL RESPONSIBILITY REPORT iii

Public service is a value that defines MITRE. We take great pride in the work we

perform for our sponsors. Our staff has long brought equal passion to needs in the communities where we live

and work, efforts that can range from helping a teenage engineer build her first mobile app to supporting service

members transitioning to a new world of civilian employment. Last year, for the first time, we shared some of

those stories in our 2015 Corporate Social Responsibility (CSR) Report.

This year, we are building on that foundation. We formalized our CSR strategy to more tightly channel our efforts

and heighten their impact. Our strategy focuses on three areas that closely align with our mission and values:

building a foundation for the future, connecting with our sponsor communities, and enriching the communities

where we work.

In 2015, employees volunteered more than 12,000 hours in these areas. We value their commitment and

encourage it. Employees whose civic activities require absence during regular working hours may apply for

paid time off. Our flexible hours also accommodate community involvement, as well as provide opportunities for

employees to take part in wellness activities and balance the demands of their personal lives.

This CSR Report highlights efforts of MITRE people in our focus areas, as well as the reach and impact their

work has had. Throughout the year, our employees are helping students improve STEM skills, developing women

leaders, and preparing veterans to enter the workforce. In our communities, as in our work, we are committed to

bringing innovation and a spirit of public interest to challenges where we can make a difference.

Charles S. RobbChairman of the Board of Trustees

Alfred Grasso President and Chief Executive Officer

iv THE MITRE CORPORATION

2 Building a foundation for the future

Science, Technology, Engineering, and Math Initiatives

Inclusion and Diversity Efforts

Commitment to Ethics

8 Connecting with our sponsor communities

Support to Men and Women in Uniform

Support to Health Causes

14 Enriching the communities where we work

Managing Our Environmental Footprint

Support to Our Local Communities

Support of Global Emergency Response

20 Awards and Recognition

21 MITRE at a Glance

22 Locations

Table of Contents

THE MITRE CORPORATION

CORPORATE SOCIAL RESPONSIBILITY REPORT 1CORPORATE SOCIAL RESPONSIBILITY REPORT 1

2 THE MITRE CORPORATION

Building a foundation for the future


CORPORATE SOCIAL RESPONSIBILITY REPORT 3

365Teachers took part in

MITRE’s STEM for the Future Program

220Countries

represented by MITRE employees

9,914Online ethics

courses completed in 2016

2,678Units of blood

donated since 2006

1,682+ Suits donated

to veterans since 2009

7Locations around the

world where we supported disaster

relief efforts

4,000Hours volunteered in support of STEM by MITRE employees

65Inclusion and

diversity awards since 2010

431Pounds of food donated to food

banks in 2015



relief efforts


65Inclusion and



banks in 2015

Science, Technology, Engineering, and Math Initiatives

We are deeply committed to advancing STEM education in the United States. We believe increasing the number of people with STEM expertise will help our nation continue to be innovative and maintain global competitiveness.

Inclusion and Diversity Efforts

We believe the best and most innovative solutions result when teams with diverse skills, experiences, and perspectives collaborate. Accordingly, we are committed to fostering a culture of inclusion and diversity.

Commitment to Ethics

Our Ethics and Compliance Program establishes standards of conduct and guides employees on their importance and application to their daily work.



Solar Race Builds Interest in Science and Technology

Electricity (literally) in the air, teams of fourth- and fifth-graders line a San Antonio stadium track, homemade model solar race cars in hand. As 4,000 fans cheer, the cars harness the sun’s energy, competing against hundreds of hopefuls for the title of fastest Texas Solar Race Car. Trophies go to the top eight teams after the final swoosh of the checkered flag.

Now in its 20th year, the Texas Solar Car Race began as a mentoring program for kids, established by MITRE’s Bobby Blount and San Antonio schools. During the three-month program, students use creative engineering skills to make their sun-powered dream car a reality. They gain hands-on experience in solar technology and auto design. This year, several cars incorporated 3-D printing.

MITRE volunteers visit schools and talk with teams in the months before the 20-meter race. In 2016, 319 teams from 73 elementary schools participated, up from the original five teams in 1997.

Blount, head of crypto and cyber mission systems at MITRE’s San Antonio site, says that while each team starts with just a small solar panel and motor, they cross the finish line with invaluable knowledge.

“It’s putting STEM book learning into practice for real-world problem solving. And they learn to collaborate and work successfully as a team,” he says.

MITRE volunteers keep this program on track, along with contributions from the National Defense Education Program, Air Force Life Cycle Management Center, Air Force Cryptologic and Cyber Systems Division, and local businesses.

Participants line up their cars at the 20th annual solar car race in San Antonio.

THE MITRE CORPORATION


Program Supports Leadership Growth, Opportunities for Women

Powerful. Refreshing. Inspiring. That’s how graduates describe Women’s Lessons in Leadership, a MITRE program designed to strengthen the leadership potential of the organization’s technical and professional women.

“It helped me to better manage my career and find that space that energizes and motivates me to take on high-visibility projects,” MITRE Treasury group lead Paulette Huckstep says of the program. “It was invaluable.”

Women from across MITRE comprise the 240 graduates of the program, which began in 2010. The initiative started as a collaboration among members of the affinity group Networking for Professional Women and Karen Murray, talent management and inclusion lead in MITRE’s Inclusion & Diversity program.

Program participants are nominated by their manager. During the nine-month program, they attend twice-monthly presentations, discussions, and mentoring by senior MITRE leaders and executives from across the corporation. Online training includes reading assignments covering management and leadership topics. Before graduation,

participants complete an exercise similar to a 360-degree feedback assessment.

Cognitive Science & Artificial Intelligence Department Head Kristin Heckman, one of the program’s first graduates, says the opportunities for candid, in-depth interaction are fantastic—especially for getting diverse perspectives on challenges faced by women in business today.

Nearly 33 percent of graduates have advanced in their careers, but most view the program as more about gaining self-awareness than earning a new job title.

“The experience helped me grow as an individual,” says Huckstep. “Kudos to MITRE for embracing and supporting this initiative.”

“It helped

me to better

manage my

career and

find that space

that energizes

and motivates

me to take on

high-visibility

projects.”

A MITRE employee receives her certificate from the Women’s Lessons in Leadership program.


Ethics Statement

Our Ethics and Compliance (E&C) Office delivers training and awareness programs designed to help employees connect routine work activities with ethics and compliance fundamentals. E&C’s most recent training campaign focused on the hazards presented by ill-considered email use—a key topic, given the continuous stream of messages flowing between our sponsors, professional associates, partner organizations, and MITRE colleagues.

“Feedback from the campaign tells us that employees are taking a fresh look at their email communications,” says Sozeen Mondlin, MITRE’s executive director of compliance. “This meets one of our key objectives—to convey that ethics and compliance do not reside in the E&C Office but underlie how we do our jobs every day.”

Our legal division regularly offers ethics training in a variety of formats, including a video series that was recognized in the “Employee Communications” and “Training” categories by the 32nd annual Telly Awards, which honor film and video production. More important, the series has been equally popular with MITRE employees.

Teachers Bring STEM Industry Insights to Classrooms

Each summer for a decade, selected middle and high school teachers have spent time at MITRE in Bedford, Mass., as LIFT2—Leadership Initiative for Teaching Technology—externs, gaining hands-on experience in science, technology, engineering, and math (STEM).

Teacher participants go on to develop classroom curricula based on new skills and insights in ways that inspire students to pursue careers in the STEM fields. LIFT2 coordinators estimate that these educators influence as many as 10,000 future STEM employees during the span of their careers.

MITRE, in addition to offering in-kind use of its space, contributes a stipend to LIFT2 for program administration costs

and participants’ graduate summer credits earned at Framingham State University.

Suzanne Kearns, MITRE’s Bedford recruiting operations and college programs manager, says she frequently hears teacher success stories. One participant related, “My classroom has become more interactive, and students are taking more ownership of the material.”

“Teenagers prefer active over passive learning and exhibit a strong willingness to learn skills they consider useful,” Kearns explains. “It’s amazing what can happen when their teacher shares real-world projects and solutions.”

The LIFT2 program, now part of Newton, Mass.–based non-profit Teachers21, was created by the Massachusetts Metro South-West Regional Employment Board to address the commonwealth’s shortage of STEM professionals.

Boston-area students take part in a brainstorming session in MITRE’s ACME Lab during one of MITRE’s LIFT2 events.


1. Woman’s Leadership Conference

2. MITRE awardees at BEYA Conference

3. MITRE booth at the Howard County STEM Festival

4. MITRE Take Our Children to Work Day

5. MITRE booth at the 2016 USA Science & Engineering Festival

6. Participating in the Cal State Cyber Camp

7. MITRE and the Society of Women Engineers Boston booth at a FIRST Robotics event

8. Scouts at MITRE’s 5th annual Scout Engineering Day

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Connecting with our sponsor communities





220Countries


9,914Online ethics


2,678Units of blood

donated since 2006





220Countries


9,914Online ethics


2,678Units of blood

donated since 2006



Support to Men and Women in Uniform

The men and women in uniform who dedicate their lives to defending our country deserve our support not only while they serve but afterward as well.

Support to Health Causes

We are committed to transforming the health of our nation’s citizens. In keeping with our mission, we focus on supporting organizations that emphasize research.



Care Packages Brighten Lives of Deployed Troops

Imagine setting up camp in a distant country. Miles from family, friends, and familiar comforts. Living conditions? Not always modern or convenient.

Former servicewoman Meghan Cooper says this sounds like her 18 months in Iraq. But she recalls a bright spot in her overseas stint: a MITRE care package with supplies and treats to share. “You can’t imagine how good it made us feel,” she says.

MITRE Care Packages for Troops began in 2009, when McLean, Va., employees assembled and mailed care packages as part of the September 11 National Day of Service and Remembrance. Since then, hundreds of volunteers from 17 MITRE sites have purchased, packed, and shipped more than 1,700 boxes to deployed military personnel. Care packages contain books, magazines, toiletries, and nonperishable snacks.

Each participating MITRE site has its own volunteer planning team and leader, publicity helpers, and people assigned to pack and ship the boxes.

Commenting on the MITRE care packages, an Air Assault command sergeant major wrote from Afghanistan: “We are living pretty rough out here, no toilets, limited

Former servicewoman Meghan Cooper recalls

a bright spot in her overseas stint: a MITRE

care package with supplies and treats to share.

showers and laundry facilities. To know that we’re thought of as we continue this challenge carries a lot.”

Care packages are distributed to hundreds of troops overseas.


a reality, supporting a seamless transition from active duty to a successful career—at no cost to participants. In the VETWORKING program, veterans learn about program management and project leadership. Volunteer business professionals act as mentors reviewing résumés, conducting mock interviews, and interacting online with veterans seeking jobs.

More than 70 people have participated in VETWORKING since its inception. Barry says, “Our program gives them an excellent advantage over civilians competing for the best jobs.”

Program for Veterans Provides Competitive Career Advantage

Scary. That’s how West Point grad and Army veteran Duncan Barry describes moving from military to civilian life after serving in the first Gulf War. With few support tools for veterans, he faced many challenges transitioning from the battlefield to an office.

“I wasn’t prepared to go from a culture of orders to an environment requiring proactive career strategies,” says Barry, a business strategist at MITRE for six years.

And he’s not alone. Studies show two-thirds of new veterans find the transition to civilian careers difficult. In many cases, that’s because service people communicate differently—in military speak—a language that doesn’t typically translate with civilian recruiters and hiring managers.

In 2013, MITRE collaborated with the Northern Virginia Technology Council (NVTC) to kick off the Veterans Employment Initiative, before launching VETWORKING in 2014.

MITRE volunteers, led by MITRE President and CEO and NVTC board member Alfred Grasso, make the VETWORKING boot camp

MITRE volunteers coach veterans to help them transition from active duty to successful civilian careers.



MITRE Teams Up for Better Health

MITRE’s comprehensive wellness program encourages employees to make fitness part of their daily routine. It’s a win-win when employees are motivated to get moving for a good cause. Many participate as stewards of their own health. Others do so when a cause or disease affects them or a family member personally.

Employees in both Bedford and McLean geared up and hit the ground running—

or walking—to participate in MITRE’s 10th annual Embrace Your Health 5K this year. The race encourages employees to get moving while bonding with co-workers.

A team of MITRE employees also participated in the Race for Every Child® last fall, a 5K run/walk on the National Mall in Washington, D.C., that supports the Children’s National Health System—one of the country’s first children’s hospitals. Others from MITRE’s early career group—called “NextUp”—participated in the Cambridge, Mass., Summer Classic 5K

where part of the race proceeds support local charities.

For the 18th year in a row, the employee-organized MITRE Miracle Milers team supported the American Cancer Society’s Relay for Life® by holding the group’s annual golf tournament in Fredericksburg, Va., in May. The event drew 82 MITRE participants and helped further ACS’ mission.

At MITRE, health and fitness are priorities in word and deed.

MITRE employees in McLean participate in the 2016 Fun Run, organized to promote health and wellness.

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1. Homeless Vet donations

2. MITRE employees in Bedford participate in the 2016 Fun Run

3. The Final Salute clothing drive

4. Homebase program event

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Enriching the communities where we work



11.9%Reduction in

carbon footprint at main campuses

FY10-FY15

5,627Hours employees

volunteered to help with disaster relief

265Salvation Army

Angel Tree wishes fulfilled

12%of MITRE's real estate portfolio is LEED CERTIFIED. When the MITRE 4 building is complete, over 25% of the portfolio will be LEED CERTIFIED.

combined reduction in total KWH USAGE at the Bedford and McLean campuses from FY13 to FY15.

.41%

combined increase WASTE DIVERTED at the Bedford and McLean campuses from FY13 to FY15.

17%

-45%reduction in sheets of PAPER USED per person at the Bedford and McLean campuses from FY10 to FY14.

reduction in GREENHOUSE GAS emissions per employee from FY13 to FY15.

-2.37%

11.9%Reduction in

carbon footprint at main campuses

FY10-FY15

5,627Hours employees

volunteered to help with disaster relief

265Salvation Army

Angel Tree wishes fulfilled



.41%

combined increase WASTE DIVERTED at the Bedford and McLean campuses from FY13 to FY15.

17%



-2.37%Managing our Environmental Footprint

In our commitment to the wise use of natural resources and environmentally friendly practices, we want to serve as an example for other corporations and encourage them to adopt green technology.

Support to our Local Communities

MITRE has locations in more than 70 communities around the world. Being a good neighbor in our communities is an important part of our corporate culture.

Support of Global Emergency Response

When disaster strikes, our employees jump in to help—whether the effects are local or halfway around the world.



relief efforts


65Inclusion and



banks in 2015


Every Day is Earth Day

Like many companies, MITRE celebrates Earth Day each April 22. But the organization’s year-round commitment to efficient, cost-effective, environmentally sustainable operations makes every day Earth Day.

MITRE strives to reduce its carbon footprint by managing resources and providing staff with services that allow them to do their jobs using fewer natural resources—all while maximizing workplace health, safety, and productivity.

Reducing the number of cars on the roads is but one of MITRE’s many earth-friendly strategies. In addition, employees can take advantage of pre-tax commuter benefits, a $30 monthly commuter transit subsidy, shuttles between rail stations and MITRE locations, charging stations for electric vehicles, preferred parking for carpoolers, secure bicycle storage, guaranteed rides home in emergencies, flexible schedules, telework options, and more.

Support for MITRE’s commuter initiative is strong, with a comprehensive commuting website, regular news articles highlighting topics of interest, and participation in

national awareness events like Bike to Work Day, Dump the Pump Day, and Car Free Day. To reduce driving for daytime errands, MITRE offers unique on-site amenities like auto tire service, dining, dry cleaning, and physical therapy.

As a result, the percentage of MITRE drive-alone commuters in the Washington, D.C., area alone decreased 7 percent in one year, with nearly 7,700 shuttle rides from the Metro to work in 2015. Using an estimated 52-mile round-trip commute, employees’ total annual vehicle miles reduced by 10,595,000, saving a whopping 535,000+ gallons of gas.

Since Metro’s Silver Line opened in 2014, many MITRE employees have made the train their preferred form of transportation to and from the office.




-.41%

combined increase in WASTE DIVERTED at the Bedford and McLean campuses from FY13 to FY15.

17%



-11.9%

MITRE is committed to operating as a sustainable company by reducing our carbon footprint, effectively managing our resources, and providing services to our staff that allow them to operate more efficiently, using fewer natural resources, while maximizing the health, safety, and productivity of their workplace.

Disaster Relief

MITRE employees not only create innovative ways to assist with disaster relief as part of their jobs, they also volunteer and give back to disaster-hit areas when needed.

To support disaster relief efforts, MITRE developed an open source tool—GeoQ— that helps organizations rapidly assess damage and share key information with first responders.

After Hurricane Katrina hit New Orleans in 2005, many employees pitched in on site. More recently, MITRE volunteers went to Haiti to help clean up after the 2010 earthquake—work that continues today.

During the Colorado Springs wildfires in 2012, area employees opened their homes to those forced to evacuate, while others across the company donated clothing, household items, and gift cards.

When Hurricane Sandy struck the Northeast in October 2012, residents of coastal New Jersey were hit hard. In response to the disaster, the Eatontown, N.J., employees and their colleagues in McLean collaborated on a volunteer effort to bring relief to those in need.

Whenever disasters happen in the United States or around the world, MITRE employees are at the ready to make a difference.


Dollars for Scholars

Parents and students know that a college education isn’t cheap. Tuition and expenses continue to rise, no matter the school.

To help solve this problem, MITRE volunteers in Bedford, Mass., along with the local chapter of the Citizens’ Scholarship Foundation (CSF), organize and host the annual Dollars for Scholars® phone-a-thon. Part of the national Scholarship America® program, the Bedford CSF chapter has donated over $2.2 million in scholarships to 2,600 students since 1965.

Each spring, Bedford High School students gather at MITRE to call town residents, garnering pledges to defray higher education costs for local college-bound seniors. Sal Pomponi, the 22-year event chairman and retired MITRE employee who, with co-workers, donates time and energy to the effort, estimates that donations in 2016 will hit a chapter high of $56,000.

“In the two decades MITRE has hosted this event, the chapter has raised over $800,000 in aid,” Pomponi says. Local businesses and proceeds from other fundraising events also help fund scholarships. Recipients attend

New England area colleges—Northeastern University, MIT, Wentworth Institute of Technology—Ivy League schools, and Big Ten universities.

MITRE’s not-for-profit status prevents it from making direct contributions to the scholarship foundation. But with its commitment to education, passionate employee volunteers, and donation of office space, the company’s ongoing, in-kind efforts continue to benefit area students and the community.

MITRE supports local schools by providing space for charitable activities, science fair judges, and more.



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1. Bedford High School students participating in the annual Dollars for Scholars phone-a-thon at MITRE’s Bedford headquarters

2. A MITRE employee poses with the remains of his home after it was destroyed by fire

3. MITRE Max donation drive collects goods for local animal shelters

4. Salvation Army Giving Tree



relief efforts


65Inclusion and



banks in 2015


7 FFRDCs

MITRE at a Glance

8,126 Total Staff

780IntellectualPropertyDisclosuresSince 2000

$1,484 M 2015 Revenue

178 Issued, 245 Filed Patents Since 1970

Locations

61 Domestic

10 International

>80% Say MITRE is a

Great Place to Work

Awards and Recognition

We are proud that the commitment of our employees to their local communities has been recognized by others.

We measure our social responsibility initiatives by the impact they have on our communities, our environment, and our employees. It’s an added bonus whenever other organizations also recognize this impact.

The awards listed on this page let us know that our many initiatives—promoting work-life balance, encouraging the fitness and wellness of our employees, valuing diversity, reducing our impact on the environment, and others—are working. We are proud of these accomplishments as well as the commitment of our employees who have helped us achieve them.

Commuter Connections Employer Recognition Award for Marketing—June 2016

Washington Post Top Workplaces 2016—June 2016

Computerworld Top 100 Best Places to Work in IT—June 2016

InformationWeek Elite 100 for Innovative Technology 2016—June 2016

AFCEA Distinguished Award for Excellence in Information Technology—May 2016

AFCEA 2015 Charlie Allen Award—May 2016

Top Human Resources Executives Award—May 2016

AFCEA 2015 David Sarnoff Award—May 2016

America’s Best Employers 2016 by Forbes—April 2016

Massachusetts ECO Award for Environmentally Friendly Efforts— April 2016

Senior Investigator Award by BEYA—March 2016

Modern-Day Technology Leader Awards by BEYA—March 2016

Gold Award from Best Workplaces for Commuters 2015—February 2016

North American Most Admired Knowledge Enterprises 2015—November 2015

Boston Globe Top Places To Work—November 2015

Women of Color Awards Career Achievement in Industry—October 2015 Special Recognition—October 2015 Technology All-Star—October 2015 Rising Star—October 2015

ComPsych Silver “Health at Work” Award—September 2015

President and CEO Alfred Grasso accepts a plaque of appreciation from the Citizens’ Scholarship Foundation.

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7 FFRDCs

MITRE at a Glance

8,126 Total Staff

780IntellectualPropertyDisclosuresSince 2000

$1,484 M 2015 Revenue

178 Issued, 245 Filed Patents Since 1970

Locations

61 Domestic

10 International

>80% Say MITRE is a

Great Place to Work



NORTH CAROLINA Fort Bragg

OHIO Wright-Patterson AFB

OKLAHOMAOklahoma City

SOUTH CAROLINAShaw AFB

TEXAS San Antonio West Fort Hood

UTAHHill AFB

VERMONTBurlington

VIRGINIA Arlington Chantilly Charlottesville DahlgrenFairfax Fort Belvoir Hampton Roads (Langley AFB) Herndon MDA/HQCC Mission RidgeQuantico Warrenton

WEST VIRGINIAClarksburg

Corporate Offices

MASSACHUSETTS202 Burlington Road Bedford, MA 01730-1420(781) 271-2000

VIRGINIA7525 Colshire Drive McLean, VA 22102-7539 (703) 983-6000

Domestic Locations

ALABAMA Huntsville Montgomery

ARIZONA Fort Huachuca

CALIFORNIA La JollaLos Angeles San Diego

COLORADO Boulder Colorado Springs

DISTRICT OF COLUMBIACapitol GalleryGallery PlaceJEH DCMcNally

FLORIDA Eglin-HurlburtKey WestMiami Orlando Tampa

GEORGIA Fort Gordon

HAWAII Honolulu

ILLINOIS Scott AFB

INDIANAIndianapolis Air Route Traffic Control Center

KANSAS Fort LeavenworthKansas City Air Route Traffic Control Center

MARYLAND Aberdeen Baltimore Fort Meade (Annapolis)Lexington ParkNew CarrolltonRockvilleSilver SpringSuitland

MICHIGANAnn Arbor

NEBRASKA Omaha

NEW JERSEYEatontown PicatinnyPrinceton

NEW YORK Rome

International Locations

BELGIUM Brussels

DUBAI

GERMANY RamsteinStuttgart Wiesbaden

ITALYVicenza

JAPAN Tokyo

NETHERLANDS The Hague

SINGAPORE

UNITED KINGDOMMolesworth

Locations

MITRE has two principal locations, in Bedford, Massachusetts, and McLean, Virginia. We also have additional sites across the country and around the world to help us better serve our government sponsors and our local communities.


Sustainability

The MITRE Corporation is committed to the development of a sustainable environment. The company that printed this report is certified by the Forest Stewardship Council™.

The 2016 CSR Report was printed using paper with 10% post-consumer recycled fiber on McCoy Silk, manufactured by Sappi Fine Paper North America, in the USA.

www.mitre.org

© 2016, The MITRE Corporation. All rights reserved. Approved for Public Release. Distribution unlimited. Case number 16-3226.

Photos and illustrations by MITRE Corporate Communications and Public Affairs. Additional photos courtesy of MITRE employees and Bigstock.com.

Produced by MITRE Corporate Communications and Public Affairs.

www.mitre.org

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