©Copyright 2001 Qwest Cyber.Solutions LLC (QCS). All Rights Reserved. TM.

©Copyright 2001 Qwest Cyber.Solutions LLC (QCS). All Rights Reserved.

TM


The QCS VisionThe QCS Vision

“Revolutionizing the Futureof Business Technology”


Who is Qwest Cyber.Solutions?Who is Qwest Cyber.Solutions?

John ChartersPresident and CEOQwest Cyber.Solutions

John ChartersPresident and CEOQwest Cyber.Solutions

The Largest EnterpriseApplication Service Provider

Leading the Internet Revolutionby Delivering Fast and FlexibleWorld-Class Business CriticalSoftware, Completely Managed

Over a Secure Network


QCS by the Numbers…QCS by the Numbers…

3.4 Million Miles of the Most Technologically Advanced World-Wide Network

135,000+ Users Under Management

30+ Data Centers Located Worldwide

1st ASP with SAS 70 Type II Certification

1st to Announce/Deliver a Written SLA Guarantee

1 of the Top Five ASPs Worldwide by IDC April, 2001

Owned and Backed by Qwest Communications International, Inc.

450+ Certified Applications / Professional Services Experts


Our Customers Say... Our Customers Say...

Clarence Bastarache, CIOdebis Capital Services, DaimlerChryslerClarence Bastarache, CIOdebis Capital Services, DaimlerChrysler

“As we are rapidly expanding our global business lines and processes, we wanted a new business model that would help us accelerate quickly to keep up with both market and operational demands. We are impressed with QCS’ ability to be flexible in its ASP offerings.


Integrating Multiple, Disparate Systems and Applications

Extend ERP Applications

Shortage of Key IT Staff Resources

Unpredictable IT Costs

Time to Benefit Recognition ofBusiness Systems

Accelerating TechnologyObsolescence

Continued Large CapitalCommitment for Technology

No Performance Guarantee

What’s Driving the ASP Market?

What’s Driving the ASP Market?


Companies Leading the Revolution

Companies Leading the Revolution

…taking coffee public and beyond

StarbucksStarbucks

…from rubber boots and diapers to wireless phones

NokiaNokia

…railroad to communications giant

QwestQwest


Cornerstones of a Revolutionary ASP

Cornerstones of a Revolutionary ASP

Access to Best-In-Class Solutions

Maximize Return on Investment

Seamlessly Integrated Applications

Revolutionary Speed and Reliability

Service Delivery That is Standardizedand Convenient

Predictability of Monthly IT Spend


QCS Customers Leading the Revolution


HMSHost


Enabling the Extended Enterprise

Enabling the Extended Enterprise

Seamless Migration of Application Upgrades

Staff Augmentation for Special Projects

Rapid Activation of New Applications

Host and Manage Existing Systems

QCS Helps Our Customers…QCS Helps Our Customers…


Wired / Wireless NetworkWired / Wireless Network

User PortalsUser Portals

What We DoUp and Running in Days Not Months…

What We DoUp and Running in Days Not Months…

QCS Enterprise FreedomTM Product SuiteQCS Enterprise FreedomTM Product Suite

CommunicationsCommunications

HealthcareHealthcare

FinancialFinancial

ManufacturingManufacturing

ServiceProvidersService

Providers

Integration FabricIntegration Fabric

ERPERP B2EB2EWFAWFA

B2CB2CCRMCRM

B2BB2BSCMSCM

Integration Fabric orEnterprise Application Integration

EAI software offers a packaged meansof integrating applications at thebusiness process level.

Supply Chain Management - SCM

SCM software, ERP’s first cousin takescare of the firm’s external linksDirect (dominated by i2) is the managementof all direct supplies used in the production/operational processes.Indirect (Ariba) is the management of allother supplies used by the firm.

Customer Relationship Management - CRM• Sales Force Automation – SFA• Call Center Management – CCM• Marketing Automation

Work Force Automation - WFA• Human Resources Systems• Time and Expense Reporting• Scheduling• Job Assignment and Intranets

Enterprise Resource Planning - ERP• Human Resources• Accounting• Billing• Manufacturing• Inventory Management


A Revolutionary CustomerA Revolutionary Customer

JDS Uniphase is the market leader in the design, development, manufacture, and distribution of advanced fiber-optics products for the telecommunications and cable television industries.

The challenge for JDS was rapid growth track through a merger and internal expansion.

JDS looked to QCS to provide ASP activation of a global Oracle implementation, to refocus resources on day-to-day customer demand.

The goal was rapid activation of hosting and management for financials, manufacturing, order management, HR self-service, business intelligence and SFA.

JDS Uniphase Corporation

“A key challenge for JDS Uniphase is keeping up with customer demand for our products. We are committed to creating a world-class infra-structure that will allow us to be responsive to our customers’ needs. We anticipate that the total applications solution from QCS will assist us to quickly integrate our expanding operations, as we continue to focus on moving forward and delivering high-quality fiber optic products for our customers’ systems.”

Joe RieraVP and CIOJDS Uniphase Corporation


Dramatic ReturnsDramatic Returns

Visioneer is a manufacturer of scanners and imaging equipment.

This customer was looking to expand into new markets and needed software and systems to support new processes, without a huge up-front investment.

QCS first integrated existing systems then developed a new solution to support the entire supply chain.

Visioneer now can invest its financial resources to expand the business, knowing it has the technology to back it up.

Visioneer, Inc.Grew Their Business 50% Since the Day QCS Came On, With 30% Less Staff

Murray DennisPresident and CEO

Visioneer, Inc.


A Total Business SolutionA Total Business Solution

“At Redback, our aggressive schedule for turning out product requires us to have a system that keeps pace with our customer demand. So we chose QCS to provide our IT application infrastructure because of their ability to respond quickly and enable us to refocus on the business of satisfying our customers. With today’s market becoming increasingly competitive, we appreciate the value brought by QCS’ ASP services that will allow us to further accelerate our business.

Vivek RagavanCEO and PresidentRedback Networks, Inc

Redback Networks is a value-added reseller of business and consumer software solutions.

The challenge for Redback was that growth through acquisitions produced a network of applications and systems that did not integrate.

QCS provided full ASP services to support key business processes and track the necessary information.

As a result, Redback saves time working with one system and set of applications rather than a disparate network.

Redback Networks, Inc.


QCS Offers a Path to Revolutionary Value

QCS Offers a Path to Revolutionary Value

Rapid Systems Deployment for Improved CompetitivenessSpeed

Reliable Industry Leading SLAs to Ensure Operational Excellence

Leverage Enabling the Extended EnterpriseMaximizing IT System Investments and Reducing Costs

Predictable Pricing Model for Technological Obsolescence Protection

Expertise Outsourced IT Resources and Application Experts

Integrated Seamless and Tested Solutions for Increased Efficiencies

Strength Proven Expertise, Capital Investments andCommitment to Industry


Rapid Activation of Hosting andManagement for Order ManagementFinancials, Manufacturing, HR Self-Service, Business Intelligenceand SFA

Why Should You Do Business With QCS?

Why Should You Do Business With QCS?

Integrated Their Network ApplicationsAnd Systems, To Increase TheirProductivity and Allow Time to FocusOn Business Critical Projects.

Grew Their Business 50% Since theDay QCS Came On, With 30% LessStaff


We Would Like You To Rely on Us

We Would Like You To Rely on Us

How Can We Help Your Company Start a Revolution?

What Are You Waiting For?

©Copyright 2001 Qwest Cyber.Solutions LLC (QCS). All Rights Reserved. TM.

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Transcript of ©Copyright 2001 Qwest Cyber.Solutions LLC (QCS). All Rights Reserved. TM.